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30611 Management courses

Why Emotional Intelligence is Important for Project Managers

By IIL Europe Ltd

Why Emotional Intelligence is Important for Project Managers

Why Emotional Intelligence is Important for Project Managers
Delivered Online On Demand30 minutes
£10

Building : Surveying & BIM

4.7(160)

By Janets

Register on the Building : Surveying & BIM today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Building : Surveying & BIM is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Building : Surveying & BIM Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Assignment Certification​ Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For:​ The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements:​ The online training is open to all students and has no formal entry requirements. To study the Building : Surveying & BIM, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Building Survey: An Introduction Beginning of the Survey Foundation and In-Depth Survey in Walls 00:46:00 Module 02: Building Law Principles Building Law Principles 00:28:00 Module 03: Building Procurement and Contract Administration Building Procurement and Contract Administration 00:50:00 Module 04: Building Information Modelling Building Information Modelling 00:33:00 Module 05: Building Technology Building Technology 00:31:00 Module 06: The Procedure of Building Survey and Surveys of Historic Buildings The Procedure of Building Survey and Surveys of Historic Buildings 00:20:00 Module 07: Beginning of the Survey: Foundation and In-depth Survey in Walls Building Survey An Introduction 00:22:00 Module 08: Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Investigation on ground and above the ground level 00:24:00 Module 09: Inspection of Joinery and Woodwork Inspection of Joinery and Woodwork 00:21:00 Module 10: Finishes and Surfaces of the Building Finishes and Surfaces of the Building 00:16:00 Module 11: Services Inspection Services Inspection 00:16:00 Module 12: Building Pathology Building Pathology 00:22:00 Module 13: Building Adaption Building Adaptation 00:36:00 Module 14: Understanding Work Breakdown Structure Understanding Work Breakdown Structure 00:12:00 Module 15: Report Writing Report Writing 00:17:00 Module 16: Legal Aspects Legal Aspects 00:17:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Building : Surveying & BIM
Delivered Online On Demand6 hours 51 minutes
£25

Level 5 Diploma in Screenwriting & Scriptwriting - QLS Endorsed

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Screenwriting & Scriptwriting - QLS Endorsed
Delivered Online On Demand6 hours
£105

Criminal Investigation

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Discover the truth behind popular crime dramas and the real-world skills that are needed to stop law-breakers in their tracks when you take our popular Criminal Investigator course. Media entertainment often glamorises the work of police officers and detectives, but the fact remains that thousands of hard-working and talented people devote their careers to solving crime and catching perpetrators. This Advanced Diploma in Criminal Investigator at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development and career progression related to Criminal Investigation substantial and easier than ever! You can find out exactly how professionals perform this role by studying the contents of this tutorial. Written with the aid of industry experts, each module explains the methods and principles of investigating a crime scene and acting on criminal intelligence. You will be shown the total learning curve for expert investigation work, from collecting physical evidence to DNA analysis and understanding criminal psychology. The contents even cover the requirements for operating as a private detective and how to ensure that you adhere to the UK criminal justice system during the proceedings. Upon successful completion of the Criminal Investigation course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Criminal Investigation course. With this comprehensive Criminal Investigation course, you can achieve your dreams and train for your ideal career. The Criminal Investigation course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Criminal Investigation course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Criminal Investigation course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Criminal Investigation program. Key Topics to Be Covered by Criminal Investigation Fundamental requirements for crime investigation and detection Collecting the evidence and analysing the crime scene Understanding the use of psychology and intelligence gathering Working with the victim and learning about criminal motives Advance forensics and the UK criminal justice system Why Prefer this Criminal Investigation Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 01: Required Skills to Become a Criminal Investigation Definition of a Crime Investigator Roles and Responsibilities of a Criminal Investigation Necessary Skills of a Criminal Investigation Thinking ProcessDecision MakingThe Investigative MindsetThe Code of Ethics The Pathway to Becoming a Criminal Investigation Career as a Criminal Investigation Module 02: An Introduction to a Private Detective What is a Private Detective? Roles and Responsibilities of a Private Detective Duties of a Private Investigator Skills and Characteristics Required to be a Good Private Detective Need and Scope of Private Detective Dangers faced by Private Detective Career as a Private Detective Module 03: Criminal Intelligence An Introduction to Intelligence The intelligence process National Intelligence Model: the United Kingdom Analysis and analytical Process Module 04: Crime Scene Investigation Introduction Policy Goals and Objectives Evidence Collection Actions of the Initial Responding Officer Processing Methodology Narrative Descriptions Crime Scene Photography Module 05: Collecting and Packaging Physical Evidence Locating Physical Evidence Collecting and Packaging Physical Evidence Handling Evidence Packaging Evidence Biological Materials DNA Evidence Maintaining The Chain of Custody Obtaining Standard/Reference Samples Submitting Evidence To The Laboratory Ensuring Crime Scene Safety Module 06: Fingerprints: Your Signature Getting a Grip on Fingerprints Developing The Science: A Trip Through Fingerprint History Measuring bodies: A precursor to fingerprinting Using Ridge Patterns Grouping by arches, loops, and whorls Developing the Henry System Using Chemistry to Expose Prints Cleaning up the Print: Digital Techniques Module 07: DNA Analysis Overview The Function and Structure Of DNA DNA Identification Collection And Preservation of DNA Evidence Preparing DNA Samples For Fingerprinting Summary Module 08: Criminology and Criminal Psychology Criminology Definition of Crime Types of Crime Classification of Crime Psychology and Criminal Psychology Open Source of Information Module 09: Violent Crimes and Cyber Criminology Violence and Conflicts Crime and Social Media Why Cybercrime Occurs The Dark Web Detecting cyber attackers Threat Analysis and Prediction Module 10: Business Theft and fraud Major Types of Fraud and Corruption Identify Theft Crime in the Corporate Sector Corruption and Fraud in Policing Fraud and Corruption in Times of Disaster Module 11: Domestic Investigation and Types Defining Domestic Abuse Role of Investigators in Domestic Abuses Marital cases Divorce cases Child Abuse Elder Abuse Asset investigation Module 12: Victimology Introduction to Victimology A Constructive View Expectations of the Victim Communication of Victimisation Module 13: Dealing with Crime Overview The Investigative Function Supporting Activities Conducting Investigations Organization and Management Module 14: Tracing and Surveillance Techniques Overview Smart Visual Surveillance Gait Recognition Attribute Analysis Surveillance for Security and Defense Module 15: Effective Interrogation Techniques The Search for Truth Psychophysiological Basis of Forensic Assessment Interview vs Interrogation Question Formulation Nonverbal Behavioral Assessment Module 16: Basic Operations of Firearms Introduction Types of Firearms Ammunition Laser Sights Quality Practice Dry Practice GPS of Personal Defense Module 17: Firearms Examination Characteristics of Firearms Ammunition Firearms Evidence Gunshot Residue (GSR) Analysis Collecting Firearms Evidence Handling of Firearms Cartridge Cases Bullets Test Firing Powder Pattern Examination Module 18: Forensic Psychology Introduction Ethical Principles Forensic Science Module 19: The Criminal Justice System in England and Wales Overview What is Criminal Justice Criminal Justice: Functions and Form Criminal Justice In England and Wales Serious and Organized Crime Agency (SOCA) Aims of the Criminal Justice System Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course does not require you to have any prior qualifications or experience. So you can enrol and start learning at your convenience. However, this could be a perfect match for, Anyone interested in this area People interested in Criminology and Criminal Science Students who have recently graduated and are looking for work Intern Lawyer planning to start practice in the criminal law court Those who want to get professional expertise in this field Existing professionals looking for a certificate Requirements This course does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Criminal Investigation course allows you to study at your own speed and grow a quality skillset. Career path The Criminal Investigation course aims to help you get the job-required know-how or even the long-awaited promotion of your dreams. With the support and proper guidance, you will learn the skills and knowledge that will help you secure a job as: Private Investigator Criminology External Fraud Analyst Internal Fraud Analyst Criminal Psychologist Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Criminal Investigator at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Criminal Investigator at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Criminal Investigation
Delivered Online On Demand4 weeks
£12

Digital Marketing and Advertising Level 3

4.9(27)

By Apex Learning

Overview Become an expert in online marketing and learn how to turn brands and businesses into huge successes overnight. This popular Digital Marketing and Advertising Level 3 course is designed to teach anyone the fundamental knowledge needed to perform dynamic online advertising that works. The many online learning modules provide expert tuition for every aspect of Digital Marketing; from using SEO to target an audience, to utilising the power of social media to make a product go viral. You will also be taught how to use video and email marketing in order to maximise the recognition for your work and make everyone aware of your product. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Digital Marketing and Advertising Level 3. It is available to all students, of all academic backgrounds. Requirements Our Digital Marketing and Advertising Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 123 lectures • 11:23:00 total length •Welcome: 00:01:00 •How to register your company: 00:04:00 •How to see Email Sender's Company and Logo in Your Gmail: 00:02:00 •How to Generate sitemap of a website: 00:03:00 •How to protect a website from Spam on WordPress: 00:02:00 •Quick way to identify whether the website is Mobile optimized: 00:03:00 •How to identify registration data of website: 00:01:00 •How to identify duplicate content from the web: 00:03:00 •How to create google alerts: 00:03:00 •How to find the age of the domin: 00:02:00 •How to check if the website server is down: 00:01:00 •How to create text notes thatwill self destruct after being read: 00:02:00 •How to send google search information to your friends: 00:03:00 •How to find webhost of any website: 00:02:00 •Discover new sites that are similar to what you like alredy: 00:03:00 •How to easily highlight the important parts of a web page: 00:01:00 •How to share you email online without worrying about spam: 00:02:00 •How to get compute level answers without searching: 00:03:00 •The easiest way to setup email reminders: 00:03:00 •How to find the original URL tht's hiding behind a short URL: 00:02:00 •How to corrupt a file you shared online: 00:01:00 •How to create a throwaway email: 00:02:00 •How to check if your email account has been compromised: 00:01:00 •How to register website on Google search console: 00:06:00 •How to Optimize your website homepage: 00:06:00 •How to add a sitemap on google search: 00:07:00 •How to shortlist targeted keyword list in google keyword planner: 00:08:00 •How to set international targeting on google search: 00:02:00 •How to remove a URL from google search engine: 00:03:00 •How to identify competitors keyword: 00:08:00 •How to leverage top sites to get on google search results: 00:04:00 •Discover powerful data analytics to mesure SEO performance: 00:06:00 •How to do keyword research: 00:11:00 •How to write perfect title tags for search engines: 00:05:00 •How to optimise heading tags, external and internal links: 00:08:00 •What are backlinks & how to get them: 00:06:00 •How to write a perfect Meta description: 00:06:00 •How to enhance speed & performance of your website: 00:04:00 •Youtube account setup: 00:04:00 •Account optimization: 00:09:00 •How to create & setup Youtube channel banner: 00:05:00 •Youtube channel tags, thumbnails & custom thumbnails: 00:08:00 •Analyse Youtube keyword research: 00:05:00 •Youtube SEO techniques: 00:07:00 •What are Youtube cards & how does it work: 00:06:00 •How to optimise comments & reply them in bulk: 00:03:00 •How to grow your channel with competitor Analysis: 00:07:00 •How to manage multiple YouTube accounts: 00:02:00 •A simple yet powerful trick to increase your subscribers list: 00:03:00 •Youtube Paid Advertising: 00:13:00 •How to monetise your YouTube channel: 00:02:00 •What are Google Ads & how does it work: 00:16:00 •Account setup: 00:04:00 •Competitors analysis: 00:08:00 •Campaign types & how to select the right campaign: 00:07:00 •Bids & Budgets: 00:08:00 •How to target the right audience: 00:07:00 •Google Ads advance campaign settings: 00:07:00 •Choosing the right keywords: 00:05:00 •How to write ads that gets more clicks: 00:06:00 •How to install tracking code on your website: 00:04:00 •How to add filters & remove internal traffic: 00:04:00 •How to track paid campaigns: 00:04:00 •How to look and analyse different segment data: 00:06:00 •How to configure goals in google analysics: 00:05:00 •How to link google Adwords account: 00:03:00 •How to manage multiple analytics accounts: 00:02:00 •How to remove spam traffic: 00:04:00 •Email marketing tools set up ( Mailchimp and Gestresponse): 00:10:00 •How to install signup or popup forms on the website: 00:17:00 •How to collect email address without a wbsite: 00:05:00 •How to create a 'Hook' to your signup forms: 00:08:00 •Discover the psychology behind acquiring more leads: 00:09:00 •Email marketing automation process: 00:08:00 •Email analytics: 00:07:00 •How to increase your connections in no time: 00:08:00 •Secret of LinkedIn InMails: 00:05:00 •Discover the best ways to use Linkedin Groups: 00:09:00 •How to setup a company page on Linkedin: 00:04:00 •How to increase traffic to your website using Linkedin blog: 00:07:00 •Twitter Account setup: 00:03:00 •Knowing Twitter features: 00:06:00 •Following twitter accounts: 00:03:00 •Twitter profile optimisation: 00:06:00 •How to get Twitter followers: 00:10:00 •Posting first 5 tweets for engagement: 00:05:00 •Leveraging Hashtags to increase your tweets visibility: 00:04:00 •What are twitter polls & how do you use them: 00:05:00 •A powerful trick to acquire customers on twitter: 00:03:00 •How to get followers retweet your post: 00:03:00 •How to embed a twitter button to your website or post: 00:02:00 •Twitter analytics: 00:04:00 •Set your Facebook page: 00:05:00 •Facebook Icon, cover image & description: 00:06:00 •How to get your first page likes: 00:08:00 •Discover how to increase your page likes: 00:02:00 •How to manage multiple Facebook page: 00:03:00 •Facebook comments: 00:05:00 •Leveraging Facebook groups: 00:05:00 •Facebook Autoposting: 00:04:00 •Run a competition: 00:06:00 •Facebook Ads: 00:04:00 •How to get best out of Facebook: 00:15:00 •Facebook pixel & Re-marketing: 00:04:00 •How to setup a Instagram business profile: 00:07:00 •Set up Instagram bio & profile image: 00:03:00 •Leveraging Instagram accounts: 00:06:00 •A simple way to create free content on Instagram: 00:05:00 •Secret of hashtags on Instagram: 00:04:00 •Reposting Instagram App: 00:04:00 •How to get genuine Instagram followers: 00:05:00 •Discover how to grow your business through Instagram stories: 00:05:00 •How to get your posts reposted on Instgram by influncers: 00:05:00 •A quick way to do App store marketing research: 00:16:00 •How to discover the estimate size of your market: 00:08:00 •Discover the best ways to promote your app: 00:15:00 •App installs via Facebook Ads: 00:16:00 •App installs via Google Ads: 00:14:00 •How to make money from your app: 00:08:00 •How to optimise your App store listing ?: 00:14:00 •Discover growth hacking techniques for App downloads: 00:09:00 •Techniques to get to the top of App store ranking: 00:07:00 •Assignment - Digital Marketing and Advertising Level 3: 00:00:00

Digital Marketing and Advertising Level 3
Delivered Online On Demand11 hours 23 minutes
£12

Clinical Approaches to Weight Loss Course

5.0(2)

By Training Express

The Clinical Approaches to Weight Loss course provides an in-depth understanding of how to apply clinical methodologies to support weight management. This course explores a range of evidence-based strategies designed to guide individuals towards healthier body weight through systematic approaches. Learners will gain insight into the nutritional, psychological, and physical aspects of weight loss, all underpinned by scientific research. This self-paced, online course ensures that you can absorb the content at your own convenience, without the need for in-person interaction. As part of the learning journey, this course offers practical knowledge on assessing individual needs, creating tailored weight loss plans, and understanding the key factors influencing weight management. It also delves into the role of healthcare professionals in guiding patients effectively. Whether you are seeking to expand your expertise in health or are looking to implement these techniques for personal goals, the Clinical Approaches to Weight Loss course provides a robust foundation in helping individuals navigate their weight loss journey safely and effectively. This online course ensures that you can take a scientific, well-rounded approach to weight management, all while working at your own pace. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Clinical Weight Loss Module 2: Fundamentals of Nutrition for Weight Loss Module 3: Exercise and Physical Activity for Weight Loss Module 4: Behavioural Psychology in Weight Loss Module 5: Metabolism and Weight Loss Module 6: Advanced Techniques in Clinical Weight Loss Learning Outcomes Analyse and interpret fashion's impact on individual perceptions. Understand the psychological drivers behind consumer behaviour in fashion. Explore the intricate relationship between fashion and social dynamics. Examine the emotional connections individuals forge with fashion. Evaluate the role of sustainability in the context of fashion psychology. Anticipate and contribute to future directions within fashion psychology. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Fashion enthusiasts seeking a deeper understanding of psychological aspects. Psychology students intrigued by the application of their knowledge in the fashion realm. Marketing professionals aiming to enhance their expertise in consumer behaviour. Fashion designers interested in creating emotionally resonant and sustainable designs. Environmentalists looking to integrate sustainability principles into the fashion industry. Researchers exploring the intersection of psychology and fashion. Retail professionals aiming to enhance customer engagement through psychological insights. Individuals aspiring to contribute to the future development of the fashion industry. Career path Fashion Psychologist Consumer Behaviour Analyst in Fashion Sustainable Fashion Consultant Fashion Market Researcher Fashion and Lifestyle Blogger Social Media Strategist for Fashion Brands Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Clinical Approaches to Weight Loss Course
Delivered Online On Demand1 hour
£12

Optimizing Customer Assistance through Zendesk Excellence

By Compete High

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

Optimizing Customer Assistance through Zendesk Excellence
Delivered Online On Demand1 hour 25 minutes
£4.99

Inflation: Modern Economies at QLS Level 5

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Inflation: Modern Economies at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Inflation: Modern Economies at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Inflation: Modern Economies at QLS Level 5 course. Due to Inflation: Modern Economies at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Inflation: Modern Economies at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Inflation: Modern Economies at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Inflation: Modern Economies at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Inflation: Modern Economies at QLS Level 5 course. This Inflation: Modern Economies at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Inflation: Modern Economies at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support Description Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Inflation: Modern Economies at QLS Level 5 course: Module 01: An Introduction to Economics Module 02: The Market System and the Circular Flow Model Module 03: Supply, Demand and Prices Module 04: Prices Module 05: Elasticity Module 06: Market Failures Module 07: Production and Costs Module 08: Market Structure: Perfect Competition vs Monopoly Module 09: Money, Banking and the Financial System Module 10: Measuring GDP and Economic Growth Module 11: Unemployment Module 12: Inflation Module 13: Income Distribution and Poverty Module 14: International Finance Module 15: Fiscal Policy Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Inflation: Modern Economies at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Inflation: Modern Economies at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Inflation: Modern Economies at QLS Level 5 No prior background or expertise is required. Career path The Inflation: Modern Economies at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Inflation: Modern Economies at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Inflation: Modern Economies at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Inflation: Modern Economies at QLS Level 5
Delivered Online On Demand7 days
£100

Level 3 Diploma in Construction Industry Scheme (CIS) - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Confused about navigating the Construction Industry Scheme (CIS) in the UK? Millions of pounds are lost annually due to CIS errors. Did you know that the construction industry contributed over £108.7 billion to the UK economy in 2023? This comprehensive Diploma in CIS course will equip you with the knowledge and skills to confidently manage CIS requirements within your construction business. Our Diploma in Construction Industry Scheme (CIS) course provides a comprehensive understanding of the scheme. You'll explore its purpose, coverage, and the registration process for contractors. Learn about verification procedures, filing CIS returns, and maintaining accurate records with CIS certificates. By understanding the penalties for non-compliance, you can ensure your business operates smoothly within CIS regulations. This Advanced Certificate in Construction Industry Scheme (CIS) at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes of Construction Industry Scheme (CIS) Explain the purpose and structure of the Construction Industry Scheme (CIS). Identify activities covered under and excluded from the CIS scheme. Outline the registration process for contractors within the CIS framework. Navigate the CIS verification process and understand its significance. Prepare and submit accurate CIS returns following HMRC regulations. Implement effective record-keeping practices and manage CIS certificates. Imagine the peace of mind knowing CIS is under control! This course is your ticket to streamlined processes, saved money, and complete CIS compliance! Enrol Today and Become a CIS Master! Upon successful completion of this Diploma in Construction Industry Scheme (CIS), you will be able to, Discover the company categories covered by the Construction Industry Scheme (CIS) and the exclusions. Learn how to fulfil the CIS's demands on the contractor. Using examples, you may learn the proper way to compute and subtract payments from payments. Explore the value of maintaining records and how to do it effectively. Discover how to gain gross payment status as well as how to lose it. Determine the three exams that Subcontractors must complete to be eligible for payment certificates. Find out how to get your company ready for the Construction Industry Scheme (CIS). Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Construction Industry Scheme (CIS) Get a free student ID card with Construction Industry Scheme (CIS) Training program (£10 postal charge will be applicable for international delivery) The Construction Industry Scheme (CIS) is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Construction Industry Scheme (CIS) course materials The Construction Industry Scheme (CIS) comes with 24/7 tutor support Take a step toward a brighter future! The Diploma in Construction Industry Scheme (CIS) offers a significant toolbox for your construction career. By mastering CIS regulations, you'll gain expertise that sets you apart, increases your chances of landing better jobs, and saves your company money through fewer errors and penalties. The course also empowers you to streamline CIS processes, ensuring compliance and allowing you to focus on core business activities. *** Course Curriculum *** Module 01: Construction Industry Scheme (CIS) Module 02: Coverage of the Scheme Module 03: Contractors and Registration for the Scheme Module 04: Verification Process Module 05: The CIS Returns Module 06: Record Keeping and CIS Certificates Module 07: Penalties Involved in CIS Module 08: Miscellaneous Information How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: Free ( Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction Industry Scheme (CIS) is for you: Anyone with an interest in Construction Industry Scheme (CIS). Professionals who require to brush up on their CIS skills. Requirements No prior background or expertise is required. Career path This Diploma in Construction Industry Scheme (CIS) is uniquely designed to benefit the following career options. Construction Compliance Co-ordinator Payroll Executive Accounts Manager Finance Manager In the United Kingdom, the average salary of these professions ranges from £20,000 to £30,000 per annum. Certificates Advanced Certificate in Construction Industry Scheme (CIS) at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Level 3 Diploma in Construction Industry Scheme (CIS) - QLS Endorsed
Delivered Online On Demand10 days
£100

Prospecting and Lead Generation

5.0(1)

By Course Gate

Do you want to capture or stimulate interest in a product or service to increase the sales pipeline? Are you interested to make a relationship with for creating better opportunities of highest sales? If so, the inevitable Prospecting and Lead Generation course is for you. The course assists you to learn further process and methods regarding the field step-by-step. Primarily, the course gives you a brief introduction about prospecting and led generation. Following that, it instructs you the relation between these two that brings the utmost profit of a business. Besides, it keeps guiding you to various effective ways of prospecting focusing on the outcome, good writing skills of scripts, and natural relationship over time to increase sales. Overall, the course teaches you all the marketing process and procedures along with effective instructions to build a relationship for the growth of a business. Who is this course for? Prospecting and Lead Generation is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Prospecting and Lead Generation is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Prospecting and Lead Generation Diploma Module One - Getting Started 00:30:00 Module Two - Prospecting 00:30:00 Module Three - Traditional Marketing Methods 01:00:00 Module Four - New Marketing Methods 01:00:00 Module Five - Generating New Leads 01:00:00 Module Six - Avoid Common Lead Generation Mistakes 00:30:00 Module Seven - Educate Prospects 00:30:00 Module Eight - The Pipeline 00:30:00 Module Nine - Follow up Communication 01:00:00 Module Ten - Track Activity 00:30:00 Module Eleven - Create Customers 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Prospecting and Lead Generation 00:20:00 Final Exam Final Exam- Prospecting and Lead Generation 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Prospecting and Lead Generation
Delivered Online On Demand9 hours 10 minutes
£11.99