26746 Management courses in Wetherby delivered Online

The Effect of Project Budgeting on Agile Transformations We've all participated in annual budget planning sessions that take weeks to complete, only to find the funding has been cut in half. We've also had to wait for months while decisions are delayed, causing us to delay work and hiring, but the deadlines don't move! And through all this, how do we keep our teams busy and continuously delivering valuable product? This session will discuss challenges with traditional project funding models, present the foundational elements needed for a successful Agile transformation, and discuss how to coach an organization through the transition. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

The Certificate Training in School Administration is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Certificate Training in School Administration consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts.

Overview This Life Coach Masterclass course will unlock your full potential and will show you how to excel in a career in Life Coach Masterclass. So upskill now and reach your full potential. Everything you need to get started in Life Coach Masterclass is available in this course. Learning and progressing are the hallmarks of personal development. This Life Coach Masterclass will quickly teach you the must-have skills needed to start in the relevant industry. In This Life Coach Masterclass Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Life Coach Masterclass skills to help you advance your career. Acquire a comprehensive understanding of various Life Coach Masterclass topics and tips from industry experts. Learn in-demand Life Coach Masterclass skills that are in high demand among UK employers, which will help you to kickstart your career. This Life Coach Masterclass course covers everything you must know to stand against the tough competition in the Life Coach Masterclass field.  The future is truly yours to seize with this Life Coach Masterclass. Enrol today and complete the course to achieve a Life Coach Masterclass certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Life Coach Masterclass course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Life Coach Masterclass course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Life Coach Masterclass course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Life Coach Masterclass is suitable for anyone aspiring to start a career in Life Coach Masterclass; even if you are new to this and have no prior knowledge on Life Coach Masterclass, this course is going to be very easy for you to understand.  And if you are already working in the Life Coach Masterclass field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Life Coach Masterclass course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Life Coach Masterclass course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Life Coach Masterclass course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Life Coach Masterclass course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction What You Will Learn 00:06:00 Get To Know Your Instructor 00:02:00 PART 1: LIFE COACHING CERTIFICATION What Is Life Coaching 00:05:00 The Benefits Of Becoming A Life Coach 00:04:00 The Difference Between Coaching, Therapy, Mentoring & Training 00:03:00 The Responsibilities Of A Life Coach 00:03:00 Coaching Fundamentals Coaching Fundamentals Overview 00:02:00 Listening Introduction 00:02:00 The 3 Kinds Of Listening As A Coach 00:05:00 Your Listening Template 00:11:00 Questioning Introduction 00:01:00 Questioning & Coaching 00:03:00 How Coaching Questions Are Different From Normal Questions 00:02:00 The Different Types Of Coaching Questions 00:12:00 Questions Summary 00:03:00 Building Trust Introduction 00:01:00 The Trust Checklist Exercise 00:03:00 How To Build Trust As A Coach 00:08:00 More Trust Building Strategies 00:05:00 Understanding Personalities Understanding Personalities Overview 00:03:00 Big Five Personality Model 00:02:00 Myers Briggs Personality Model 00:04:00 Your Personality Model 00:09:00 How To Bring Out Your Strengths With This Model 00:10:00 Coaching Models Explained Coaching Models Introduction 00:02:00 GROW Model Explained 00:05:00 STEPPPA Model Explained 00:08:00 FUEL Model Explained 00:03:00 CLEAR Model Explained 00:04:00 Why We Will Use The GROW Model 00:01:00 Coaching Step 1: Goal Setting Step 1 Introduction 00:03:00 Why Defining Your Values Is Important 00:03:00 How To Define Your Personal Values 00:06:00 What Does Your Ideal Life Look Like? 00:04:00 The 4 Biggest Goal Setting Mistakes To Avoid 00:06:00 Stretch Goals Explained 00:03:00 Why You Should Start With Long Term Goals 00:05:00 Setting Your First Long Term Goal 00:06:00 Turning Long Term Goals Into Short Term Goals 00:05:00 Next Steps 00:01:00 Coaching Step 2: Reality Step 2 Introduction 00:01:00 Status Quo Explained 00:06:00 Wheel Of Life Excercise Explained 00:06:00 Big Rocks Exercise Explained 00:05:00 Coaching Example Step 2 00:05:00 Coaching Step 3: Options & Obstacles Step 3 Introduction 00:01:00 How To Brainstorm With Your Client(s) 00:05:00 How To Evaluate Your Brainstorming Ideas 00:05:00 'Spheres Of Influence' Excerise Explained 00:03:00 'Not To Do List' Exercise Explained 00:04:00 Coaching Example Step 3 00:07:00 Coaching Step 4: Will & Action Planning Step 4 Introduction 00:01:00 The 80/20 Rule Applied To Coaching 00:04:00 How To Design An Action Plan 00:03:00 Coaching Example Step 4 00:05:00 GROW Model Recap 00:03:00 How To Structure Your Coaching Sessions Structuring Your Sessions Introduction 00:01:00 How To Define Your Coaching Ground Rules 00:03:00 How Much Should You Charge 00:05:00 The Pre Coaching Call 00:03:00 Your First Coaching Session 00:03:00 Progress Evaluation Sessions 00:05:00 My Recommended Coaching Timeline 00:03:00 Client Coach Relationship Client Coach Relationship Intro 00:01:00 What Clients Expect From Their Coaches 00:04:00 Why Clients Choose One Coach Over Another 00:02:00 Client Coach Boundaries 00:03:00 How To Retain Clients Long Term 00:05:00 Advanced Coaching Strategies Advanced Coaching Strategies Introduction 00:01:00 Reframing Explained 00:07:00 Managing Emotional States 00:07:00 Understanding Representational Systems 00:08:00 Personal SWOT Analysis 00:06:00 Johari Window - Developing Self Awareness 00:05:00 Giving Good Feedback As A Coach 00:05:00 PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Part 2 Introduction 00:03:00 What It Means To Be Healthy 00:04:00 What Does A Health Coach Do? 00:03:00 How Can You Combine Life Coaching & Health Coaching 00:02:00 Diet & Nutrition Fundamentals Diet Introduction 00:01:00 Your Health & Diet: How They Are Linked 00:04:00 The Consequences Of Following A Bad Diet 00:04:00 How To Eat For Longevity 00:02:00 What Are Calories? Explained 00:04:00 The Relationship Between Bodyweight And Health 00:05:00 Calories & Bodyweight In A Healthy Diet 00:02:00 The Surprising Results Of The Twinkie Diet 00:02:00 The Relationship Between Weight Loss And Health 00:03:00 Figuring Out How Many Daily Calories You Need 00:02:00 Calculating Your Total Daily Calories 00:03:00 Healthy Weight Ranges 00:02:00 The Best Foods For A Healthier Life 00:02:00 Best Protein Foods 00:01:00 Best Carbohydrate Foods 00:01:00 Best Dietary Fat Foods 00:01:00 How Much Of Each (Protein, Carbs, Fat)? 00:04:00 What About The Remaining Calories 00:01:00 Diet & Nutrition Coaching Client Assessment Introduction 00:01:00 Client Interview 00:04:00 How To Create A Diet Plan For Clients 00:09:00 Calculating BMI 00:03:00 Exercise Coaching: Cardio Cardio Introduction 00:01:00 The Different Types Of Cardio 00:02:00 Creating A Cardio Workout For A Client 00:04:00 How To Monitor Your Heart Rate During A Workout 00:02:00 Cardio vs Weigh Training - Which Is Better For Weight Loss 00:07:00 Exercise Coaching: Resistance Training Weight Training Introduction 00:01:00 Muscle Building Formula 00:07:00 The Science Behind Muscle Growth 00:04:00 Weight Training vs Bodyweight Training 00:02:00 How To Create A Beginner Workout Plan 00:09:00 5 Most Important Aspects Of Lifting Form 00:03:00 Progressive Overload 00:03:00 Hormone Health Explained Hormones Introduction 00:02:00 The 3 Types Of Hormones 00:03:00 The Endocrine System Explained 00:04:00 Hormones & Heart Disease 00:04:00 Anabolic Steroids: Why They Are So Dangerous 00:04:00 Most Important Hormones Overview 00:01:00 Insulin 00:04:00 Glucagon 00:02:00 Adrenaline 00:03:00 Cortisol 00:04:00 Ghrelin 00:02:00 Leptin 00:03:00 Thyroid Hormones 00:02:00 Estrogen 00:03:00 Growth Hormone 00:01:00 Testosterone 00:03:00 Supplements How To Build Your Own Supplement Stack 00:09:00 Top 3 Beginner Supplements For Muscle Growth 00:04:00 The Best Supplements To Boost Immunity 00:04:00 The Best Supplements For Vegans & Vegetarians 00:02:00 The Best Supplements For Joint & Bone Health 00:02:00 The Best Supplements For Fat Loss 00:04:00 Health & Fitness Motivation Health & Fitness Motivation Introduction 00:02:00 How To Get Out Of A Workout Rut 00:09:00 Health & Fitness FAQ Answered What Is Nutrient Density 00:04:00 Is Brown Sugar Better Than White Sugar 00:03:00 What Should You Train On Your First Day At The Gym? 00:07:00 Are Microwaves Harmful? 00:05:00 Fresh vs Frozen Food: Which Is Healthier 00:04:00 PART 3: WELLNESS COACHING CERTIFICATION Part 3 Introdudction 00:02:00 Stress Management The Difference Between Stress & Anxiety 00:03:00 Short vs Long Term Stress 00:02:00 The Effects Of Stress & Anxiety On Your Body 00:05:00 Proven Stress Management Strategies & Techniques 00:03:00 The Benefits Of Calm Breathing 00:03:00 Breathing Exercise #1 - Three Part Breath 00:02:00 Breathing Exercise #2 - Bellows Breath 00:02:00 Progressive Muscle Relaxation 00:03:00 Complete PMR Routine 00:07:00 Sleep Sleeping For A Longer Life 00:04:00 Tips To Fall Asleep Faster 00:03:00 Supplements For Improved Sleep 00:02:00 Emotional Self Care What Is Emotional Self Care 00:05:00 How To Accept Yourself 00:03:00 Taming Your Inner Critic 00:06:00 Getting A Different Perspecitive 00:04:00 Acknowledging Your Qualities 00:03:00 Getting Rid Of Time Consuming Commitments 00:06:00 How To Say 'No' To Others 00:05:00 Resources Resources - Life Coach Training - Guideline For The Startup 00:00:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in PUWER at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique PUWER at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the PUWER at QLS Level 3 course. Due to PUWER at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn PUWER at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The PUWER at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the PUWER at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this PUWER at QLS Level 3 course. This PUWER at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This PUWER at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Provision and Use of Work Equipment Regulations Module 02: Selection and Conformity of Work Equipment Module 03: Safe Functionality of Work Equipment Module 04: Monitoring and Evaluation of Work Equipment Module 05: Maintenance of Work Equipment Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in PUWER at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This PUWER at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements PUWER at QLS Level 3 No prior background or expertise is required. Career path The PUWER at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in PUWER at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in PUWER at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

The End of the BOSS - 7 Rules for the Modern Leader A boss is not necessarily a leader. A boss can be someone who has authority but still lacks influence. A boss can self-centred, directive, defensive, and more. Leaders, on the other hand, inspire others, encourage their team, are vulnerable, and take responsibility. In this talk, Omar outlines the case to move away from ego-driven behaviors and toward humility driven servant leadership characteristics. Why the Boss archetype is leading to a global employee engagement crisis Why influence is far more powerful than authority in getting things done How building trust enhances influence What servant leaders accomplish

Unifying Leadership Expectations and Organizational Culture Join us on this inspiring journey, as Stacey Johnson, Head of Kraft Heinz's Leadership & Culture Academy, details the path to redefining and launching the new Kraft Heinz Leadership Principles. In addition, you'll hear how the leadership principles are guiding the Company's strategic learning & development agenda. During this session, Stacey will share reflections on this success story in the making, specifically touching on: Co-creating leadership principles by involving stakeholders and culture carriers Leveraging leadership principles to create and design learning programs for impact Launching and embedding the new principles throughout the organization during a period of business transformation and disruption

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist & Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist & Secretary Course Course 01: Medical Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Report Writing Course ***Others Included of Medical Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist & Secretary Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------ Assessment Method After completing each module of the Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist & Secretary course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

The Do's and Don'ts of Scaling Agile At some point your organization is going to start thinking about scaling Agile. But when is the right time to do this? If you have teams that are challenged, scaling too soon will just make small problems bigger problems. There is also the challenge of deciding how to scale. There is a plethora of scaling frameworks available, each with their own advantages and disadvantages, but which one is right for you? How do you decide? This session will help you make sense of the choices, timing and elephant traps involved with scaling Agile. Key Takeaways: Understand why scaling agile is needed. Gain insight in the key challenges of scaling agile

Improve Your Business Agility with Flawless Execution Business Agility in conjunction with a commitment to Innovation is a game-changing reality in our world. Individuals who can create ideas and act on them to build new technologies and products are emerging as the new leaders in 21st Century society. Many technology companies in areas like Silicon Valley, university innovation labs, and institutes are cultivating countless innovative ideas and processes. With all this attention, innovation in the corporate business world at C-level execution is somewhat of a mystery and quite hard to define and even harder to master. As with any journey, it begins with a first step. What simple step can you take today to understand how innovation takes place and the factors that empower it, so you can optimize the conditions for future innovation in your organization? Intentional planning that has buy-in from all stakeholders provides a bridge from ideas to executable plans. This accelerates a company's ability to both create and respond to change in order to profit in a turbulent business environment.

Hospitality - Concierge Course Overview: This comprehensive course on Concierge Services equips learners with the essential skills and knowledge required to excel in the hospitality industry. Covering a range of concierge services, from customer care to handling emergency situations, it offers valuable insights into the role of a concierge within various service sectors. Learners will gain a thorough understanding of the necessary skills and principles to provide high-quality service, helping them build a solid foundation for a career in hospitality. By the end of the course, learners will have developed the competencies needed to operate efficiently and professionally within the dynamic environment of hotel and hospitality services. Course Description: The "Hospitality - Concierge" course provides a thorough exploration of the concierge service industry. It covers essential topics, including the various types of services offered by concierges, the required skills for success, and key principles for running a concierge service business. Learners will gain a deep understanding of customer service and the etiquettes required in a professional concierge environment. The course also prepares learners for managing emergency situations in the hospitality industry, ensuring they are well-equipped to handle any challenges that may arise. By completing this course, learners will be prepared for roles in customer service, hotel management, and other areas within hospitality, ensuring a high standard of service in their future careers. Hospitality - Concierge Curriculum: Module 01: Understanding the Service Module 02: Types of Concierge Services Module 03: Necessary Skills for Any Concierge Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge (See full curriculum) Who is this course for? Individuals seeking to start a career in hospitality. Professionals aiming to develop customer service and management skills. Beginners with an interest in concierge services or hotel management. Anyone looking to enhance their understanding of the hospitality sector. Career Path: Hotel Concierge Hospitality Customer Service Representative Front Desk Supervisor Concierge Manager Event Coordinator Travel and Tourism Industry Professional