In today's competitive business environment, effective customer relationship management (CRM) is a must. This CPD Accredited CRM Course provides a solid understanding of the strategies and tools used to manage customer interactions and drive business growth. Designed to provide you with a thorough grounding in CRM principles, this course equips you with the knowledge needed to build strong customer connections, enhance loyalty, and improve overall business performance. Whether you're an aspiring marketer or looking to expand your skill set in the customer service realm, this course will give you the critical insights to handle customer relationships with confidence. The course content covers a wide range of topics including CRM strategy, customer segmentation, database management, and the role of technology in enhancing customer engagement. Delivered entirely online, it allows you to learn at your own pace while building up essential CRM expertise. By the end of the course, you’ll have a comprehensive understanding of the CRM landscape, along with the tools to implement successful strategies within your organisation, enhancing customer satisfaction and retention. This course provides the flexibility to improve your knowledge base from anywhere, with no need for physical attendance—ideal for busy professionals. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The CRM - Customer Relationship Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CRM - Customer Relationship Management - CPD Accredited training.
CWSP training course description A hands-on training course concentrating solely on WiFi security with an emphasis on the delegates learning the necessary knowledge and skills to pass the CWSP exam. The course progresses from simple authentication, encryption and key management onto in depth coverage of 802.X and EAP along with many other security solutions such as access control, intrusion prevention and secure roaming. What will you learn Demonstrate the threats to WiFi networks. Secure WiFi networks. Configure: WPA2 RADIUS 802.1x EAP Pass the CWSP exam. CWSP training course details Who will benefit: Technical network staff. Technical security staff. Prerequisites: Certified Wireless Network Associate. Duration 5 days CWSP training course contents WLAN Security overview Standards, security basics, AAA, 802.11 security history. Hands on WLAN connectivity. Legacy 802.11 security Authentication: Open system, shared key. WEP. VPNs. MAC filters. SSID segmentation, SSID cloaking. Hands on Analysing 802.11 frame exchanges, viewing hidden SSIDs. Encryption Basics, AES, TKIP, CCMP, WPA, WPA2. Hands on Decrypting 802.11 data frames. 802.11 layer 2 authentication 802.1X: Supplicant, Authenticator, Authentication server. Credentials. Legacy authentication. EAP, Weak EAP protocols, Strong EAP protocols: EAP -PEAP, EAP-TTLS, EAP-TLS, EAP-FAST. Hands on Analysing 802.1X/EAP frames. 802.11 layer 2 dynamic key generation Robust Security Network. Hands on Authentication and key management. SOHO 802.11 security WPA/WPA2 personal, Preshared Keys, WiFi Protected Setup (WPS). Hands on PSK mapping. WLAN security infrastructure DS, Autonomous APs, WLAN controllers, split MAC, mesh, bridging, location based access control. Resilience. Wireless network management system. RADIUS/LDAP servers, PKI, RBAC. Hands on 802.1X/EAP configuration. RADIUS configuration. 802.11 Fast secure roaming History, RSNA, OKC, Fast BSS transition, 802.11k. Hands on Roaming. Wireless security risks Rogue devices, rogue prevention. Eavesdropping, DOS attacks. Public access and hotspots. Hands on Backtrack. WiFi security auditing Layer 1 audit, layer 2 audit, pen testing. WLAN security auditing tools. WiFi security monitoring Wireless Intrusion Detection and Prevention Systems. Device classification, WIDS/WIPS analysis. Monitoring. 802.11w. Hands on Laptop spectrum analysers. VPNs, remote access, guest access Role of VPNs in 802.11, remote access, hotspots, captive portal. Wireless security policies General policy, functional policy, recommendations.
Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for ANZ will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. She is now EA and EO to the CPO. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led women’s networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. We understand the challenge. Professional development for assistants is often undervalued, and securing budget or approval for external training can be difficult. That’s why we’ve created a ready-to-use business case template to help you justify attendance at this event and highlight the value it brings to both you and your organisation. If you need support or costings confirmed for single or group attendance, please reach out to our support team at: support@elite-forums.com You can download and edit the template below: This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Please note: All facilatators, panelists, and speakers are all PAID with applicable contracts in place. We value our speakers and want the best to ensure our attendees get the best development. Media outlets/organisations will not be permitted to attend this event.
Boost Your Career By Enrolling In This Event Management Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Event Management and boost your career, then take a step in the right direction with this industry-standard, comprehensive Event Management bundle of courses, which are well organised. This Event Management bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Event Management package, you will not be charged any extra fees. This Event Management Bundle Package includes: Course 01: Event Management Diploma at QLS Level 2 10 Additional CPD Accredited Premium Courses - Course 01: Event Planner Course Course 02: Event Design, Management & Styling Course 03: Hospitality Management Course 04: Catering Management Course 05: Interior Design & Home Styling Course 06: Social Media Marketing Strategy Course 07: Photography Masterclass Course 08: Adobe Lightroom Masterclass 2021 Course 09: Organisational Skills Course for Administrator Course 10: Marketing Sales Communication Success becomes a lot simpler with this Event Management bundle package, which allows you to monetise your skills. This Event Management bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Event Management bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Event Management are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Event Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum: *** Award in Event Management Diploma at QLS Level 2 Module One: Types of Events Module Two: Brainstorming Module Three: Types of Entertainment Module Four: Support Staff Module Five: Technical Staff Module Six: Vendors Module Seven: Finalize the Plan Module Eight: Administrative Tasks Module Nine: Get Organized Module Ten: Post Event Activities Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Event Management Diploma at QLS Level 2 exams. Show off Your New Skills with a Certificate of Completion After successfully completing the Event Management Diploma at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPD 175 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams.
40 in 1 Sales Management and Marketing Premium Bundle Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive sale and Marketing mega bundle. This 40-course Sales Management and Marketing mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Sales Management and Marketing bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Sales Management and Marketing bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Sales Management and MarketingBundle consists of the following premium courses: Course 01: Sales Executive Training Course 02: Hidden Secrets Of Selling Course - Part 1 Course 03: Hidden Secrets Of Selling Course - Part 2 Course 04: Hidden Secrets Of Selling Course - Part 3 Course 05: Hidden Secrets Of Selling Course - Part 4 Course 06: 10 Sales Secrets for Success Course 07: Creating Highly Profitable Sales Funnels Course 08: Sales: Reading Body Language As A Sales Tool Course 09: Professional Marketing and Advertising Complete Online Course Course 10: Get a Job in Sales: Your Fast Track to Career Success Course 11: Marketing Masterclass Course 12: Salesforce Heroku Masterclass Course 13: Sales Analysis in Excel Course 14: Digital Marketing Strategies for Business Owners Course 15: Affiliate Marketing Masterclass Course 16: Business Development & Sales Course 17: Digital Marketing Diploma Level 3 Course 18: Building Sales Funnels With ClickFunnels Course 19: Social Media Marketing (SMM) Course 20: LinkedIn Marketing & Sales Lead Generation Blueprint Course 21: Professional Copywriter - Level 4 Course 22: Sales Optimization Skills: Increase Your Sales by 1000% Course 23: SEO Masterclass Course 24: Facebook Ads For Scaling Business - Complete Training Course 25: Content Creation & Content Marketing Course 26: Digital Marketing - Business Tips Course 27: Digital Marketing and SEO Course 28: Investment Basics Course 29: Making Budget & Forecast Course 30: Retargeting Ads Guide - How Retargeting Works Moreover, this Sales Management and Marketing bundles include 10 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Course 08: Boost Your Confidence and Self-Esteem Course 09: Public Speaking Training Course 10: Learn to Fight Procrastination Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes of Sales Management and Marketing Mega Bundle: This unique Sales Management and Marketing mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Sales Management and Marketing to uplift your morale So enrol now in this Sales Management and Marketing Premium Bundle to Advance your career The Sales Management and Marketing bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 40 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Management and Marketing bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level who can also benefit from the learning materials. Requirements The Sales Management and Marketing courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Sales Management and Marketing bundle will give you an edge over other competitors and open the doors for you to many career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sales Executive Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
This Strategy Challenge workshop is designed to provide an opportunity for senior management teams to practice and develop their strategic thinking skills - individually and collectively. It gives a 'safe space' and uses examples designed to 'stretch the strategic thinking muscles'
Enhance your project management skills with our comprehensive Construction Project Management online training course. Our construction project management course is designed to equip you with the necessary knowledge and tools to effectively plan, execute, and manage construction projects from start to finish. From funding and scheduling to risk management and quality control, our online course covers all aspects of construction project management. Our experts have over years of experience in the industry, and will share their insights and best practices to help you succeed in your career. This construction project management online course is self-paced, allowing you to learn at your own speed. You will also receive a certificate of completion upon finishing the construction project management course, which you can use to showcase your new skills and knowledge. Don't miss this opportunity to take your construction project management skills to the next level. Sign up today and join our community of successful construction project managers. Learning Outcomes: Understand the principles and processes of construction project management Gain knowledge of budgeting and scheduling techniques Learn how to effectively manage risks and handle unexpected issues Acquire skills in quality control and project delivery Develop an understanding of stakeholders and how to manage relationships effectively Enhance your leadership and decision-making abilities in construction project management Key Highlights of the Construction Project Management Course: Lifetime Access to Construction Project Management Learning Resources An Interactive, Online Construction Project Management Course Created By Experts in the Construction Project Management Field Self-Paced and 24/7 Learning Support Free Certificate After Construction Project Management Course Completion Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of the Construction Project Management Course Module 01: Introduction to Construction Management Module 02: Project Life Cycle and Success Module 03: Cost Management Module 04: Preliminary Site Investigation and Site Organisation Module 05: Site Management Module 06: Planning and Management of Equipment Module 07: Construction Materials Management Module 08: Vendor Analysis in Construction Management Module 09: Construction Procurement Module 10: Stock Control Module 11: Supply Chain Management Module 12: The Main Participators Module 13: Quality Assurance and Customer Care Module 14: Legal Aspects of Contracting Module 15: Human Resources Management Module 16: Risk and Value Management Module 17: Communications, Information and Documentation of Construction Module 18: Health and Safety in Construction Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Construction Project Management course. Requirements To enrol in this Construction Project Management course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Construction Project Management. You can explore jobs, such as: Construction Project Manager: £40,000 to £70,000 per year Construction Site Manager: £35,000 to £55,000 per year Construction Contracts Manager: £45,000 to £70,000 per year Construction Cost Estimator: £30,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Are you looking to enhance your Conflict Management & HealthCare skills? If yes, then you have come to the right place. Our comprehensive course on Conflict Management & HealthCare will assist you in producing the best possible outcome by mastering the Conflict Management & HealthCare skills. The Conflict Management & HealthCare is for those who want to be successful. In the Conflict Management & HealthCare, you will learn the essential knowledge needed to become well versed in Conflict Management & HealthCare. Our Conflict Management & HealthCare starts with the basics of Conflict Management & HealthCare and gradually progresses towards advanced topics. Therefore, each lesson of this Conflict Management & HealthCare is intuitive and easy to understand. Why would you choose the Conflict Management & HealthCare from Compliance Central: Lifetime access to Conflict Management & HealthCare materials Full tutor support is available from Monday to Friday with the Conflict Management & HealthCare Learn Conflict Management & HealthCare skills at your own pace from the comfort of your home Gain a complete understanding of Conflict Management & HealthCare Accessible, informative Conflict Management & HealthCare learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Conflict Management & HealthCare bundle Study Conflict Management & HealthCare in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Conflict Management & HealthCare Improve your chance of gaining in demand skills and better earning potential by completing the Conflict Management & HealthCare Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. Conflict Management & HealthCare Curriculum Breakdown of the Course Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Conflict Management & HealthCare helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Conflict Management & HealthCare. It is also great for professionals who are already working in Conflict Management & HealthCare and want to get promoted at work. Requirements To enrol in this Conflict Management & HealthCare, all you need is a basic understanding of the English Language and an internet connection. Career path The Conflict Management & HealthCare will enhance your knowledge and improve your confidence. Conflict Resolution Specialist: £30,000 to £60,000 per year Healthcare Mediator: £35,000 to £50,000 per year Health Policy Analyst: £25,000 to £45,000 per year Healthcare Compliance Officer: £28,000 to £45,000 per year Mediation and Dispute Resolution Officer: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
About this training course This 5-days comprehensive training not only an introduction into the issue associated with the development of oil and gas fields but also provides an in depth understanding of the issues to be considered in the development of these fields. The theme throughout this training course is Flow Assurance and Innovative Technologies. Each day consists of lectures in the morning and a hands-on workshop in the afternoon. The workshop allows the participants to appreciate the design process associated with field developments. Various software will be available during the workshop to predict Multiphase flows through wells, pipelines and risers, as well as evaluating reservoir production profiles using alternative technologies to develop reservoirs. Further software to assess Surge and environmental safety will also be available. The field design approach will consider an integrated solution through modelling the reservoir decline, wells, flowlines, risers and the host facility. The participants will have a total appreciation of the methodology required to develop offshore oil and gas fields and have an understanding of all of the Flow Assurance issues and technology requirements. Training Objectives After the completion of this training course, participants will be able to: Understand the process required and identify data to analyse Flow Assurance for oil and gas fields. Examine and Identify the Flow Assurance issues required to be evaluated for oil and gas fields design. These include; Wax, Hydrates, Slugging, Corrosion, Sand Erosion, Scaling and Surge. Establish the studies to be undertaken for each area of Flow Assurance including 'Rules of Thumb' and software to be used. Prioritize the need for innovative methods and the technologies to solve Flow Assurance issues and the need for economics considerations. Appreciate the need for an integrated analysis of the oil and fields from the reservoir to the host processing facility. Gain an appreciation of the emerging and enabling technologies for offshore fields application. Dive deeper into the operational strategies requirements to mitigate Flow Assurance issues. Target Audience This training course is suitable and will greatly benefit the following specific groups: Reservoir Engineers Flow Assurance Engineers Thermodynamics Engineers Process and Chemical Engineers Pipeline Engineers Facilities Engineers Control and Subsea Engineers working in the Oil and Gas industries Engineers in other disciplines may attend that require an appreciation of Flow Assurance Course Level Intermediate Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 5 days in total (35 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training Course delivery: This course is limited to a maximum of 20 participants only. A basic understanding of thermo-hydraulics would be advantageous. Morning Lectures and afternoon hands-on practical workshop. Special features: PC-based simulation software demonstration Workshop for hands-on training Course References & Additional resources: 'Flow Assurance for Oil and Gas Fields Production Transport', 1st Edition Handouts Pre & Post Assessment Trainer Your expert course leader is a renowned specialist in flow assurance management for the oil & gas field developments. His expertise enables him to support the operating and contracting companies as well as financial institutions regarding due diligence on offshore development investment decisions and associated operational system risks. Technical assessment of fields for acquisition and production enhancement opportunity. He possesses specialist expertise in evaluating difficult pipeline fluids transport such as Ethylene, Carbon Dioxide and Hydrogen through feasibility studies and technical reviews for clients. He has an exceptional academic background and natural leadership abilities are supported by practical experience of diverse projects worldwide, along with numerous publications at key conferences and publication of four books. Particular interests in developing novel and innovative technologies for subsea applications to solve difficult flow assurance problem areas and improve field development economics. He has worked on major industry projects including; Concorde aircraft fuelling system, the Channel Tunnel aerodynamics and the first deep water oil field development (Foinaven) in the West of Shetland. He is also currently developing a renewable energy solar farm and carbon neutral energy crop (Miscanthus) for domestic and commercial power generation application. He has developed in-house resources including specialist oil & gas field development evaluation software for subsea and onshore field infrastructure development options including; costing and financial analysis, reservoir viability, flow assurance assessment, subsea processing and boosting technologies, flow induced vibrations, surge analysis, heat transfer and chemical injection systems.