26524 Management courses in Dunbar delivered Online

You don't have to Panic if you can manage the Panic Attack Are you prepared for any panic attack that might head your way? If you want to learn how to manage the worst possible situation calmly then this course will provide you with a suitable guide to panic management. A panic attack is a feeling of sudden and intense anxiety. Panic attacks can also have physical symptoms, including shaking, feeling disorientated, nausea, rapid, irregular heartbeats, dry mouth, breathlessness, sweating and dizziness. The symptoms of a panic attack are not dangerous, but can be very frightening. They can make you feel as though you are having a heart attack, or that you are going to collapse or even die. If you're breathing quickly during a panic attack, doing a breathing exercise can ease your other symptoms. Learn the basics of panic attacks and how it could be prevented. This course will provide you with these tips along with panic attack remedies that will help you or your patients to learn how to manage panic attacks when they occur. Course Highlights Panic Attack Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Panic Attack Management Diploma into 19 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 30 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Panic Attack Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Panic Attack Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Panic Attack Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Panic Attack Management Why to Panic Attacks FREE 00:15:00 Symptoms of Panic Attacks FREE 00:15:00 Types of Panic Attacks 00:30:00 Diagnosing Panic Attacks 00:30:00 Importance of Medication in Panic Attack Treatment 00:15:00 Cognitive Therapy 00:30:00 Relaxation Therapies for Panic Control 00:30:00 Wrapping up 00:15:00 Panic Attack Remedy Free Yourself FREE 00:30:00 What Are the Physical Signs? FREE 01:00:00 What are the symptoms? 01:00:00 What Causes a Panic Attack? 00:30:00 Stress Can Trigger a Panic Attacks 01:00:00 Removing the Panic Attack Worries 01:00:00 When it's Agoraphobia 00:30:00 Foods That Can Make You Panic 01:00:00 Will I Need Medication? 01:00:00 Help Yourself and Lose the Panic 01:00:00 Getting Your Breathing Under Control 01:00:00 Mock Exam Final Exam

Payroll Management Course Suppose you want to start a career as an HR and payroll manager or improve your knowledge and skills in Payroll Management but do not know where to begin. In that case, this Payroll Management will provide you with the necessary skills and expertise to take your professionalism to the next level. This thorough this course will provide you with all of the required skills and important insight into Payroll Management to help you advance your career and opportunities in this field. When working as an HR and payroll manager, there are always new skills to master and new knowledge to acquire. This course will fully prepare you to embrace all of the key skills and information in this sector. After completing this comprehensive, combined Payroll Management, you will have a thorough understanding of Payroll Management and great practical abilities in Human Resource Management, allowing you to excel as a successful HR and payroll manager in a competitive industry. Enrol in our Payroll Management right now and start learning! Learning Outcomes After completing the course, you will be able to: Describe the fundamentals of HRM. Know the goals of HRM. Describe the Human Capital Management. Select employees. Describe performance management. Describe talent management. Manage health and safety at work. Describe the Strategies of HR. Describe Payroll Management. Describe payroll systems. Why Choose HR and Payroll Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. Other courses are included with HR and Payroll Management Bundle Course Course 01: Payroll Management Course 02: Level 3 Business Administration Course 03: Business Process Management Course 04: Level 7 Diploma in Operations Management Other Benefits of this Bundle Course 4PDF Certificate Free Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the Payroll Management Course] Payroll Management Course Detailed course curriculum of Payroll Management Course Module 01: Introduction to HRM Module 02: Goals of HRM Module 03: Human Capital Management Module 04: Recruitment Module 05: Employee Selection Module 06: Performance Management Module 07: Talent Management Module 08: Motivation and People Management Module 09: Health, Safety and Welfare of Employees Module 10: HR Strategies Module 11: Introduction to Payroll Management Module 12: Basic Function of the Payroll Department Module 13: Payroll Management Issues Module 14: Payroll Systems Module 15: Paye, TAX, NI Assessment Method of Payroll Management Course After completing each module of the this Payroll Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Payroll Management Course After completing the MCQ/Assignment assessment for this Payroll Management Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Payroll Management Course Fresh Graduates Students HR Executives Payroll Executives People interested in learning about HR management and payroll management Requirements Payroll Management Course There are no specific requirements for this Payroll Management Coursebecause it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Payroll Management Course Certificates Certificate of completion Digital certificate - Included

Get ready for an exceptional online learning experience with the PR, CRM, Facilities management, Motivation & Communication bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The PR, CRM, Facilities management, Motivation & Communication is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the PR package has something for everyone. As part of the PR, CRM, Facilities management, Motivation & Communication package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the PR bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: PR : Public Relation Diploma in Customer Relationship Management (CRM) Social Media Influencer Telesales Executive Training Sales: Psychology of Customers Facilities Management Diploma Meeting Management Online Effective Communication Skills Crisis Communication for HR Marketing Communication Effective Communication with Better Email Master Yourself in Talking with Strangers Public Speaking Training Motivational Speaking Training Touch Typing Training Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the PR Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the PR Bundle. Build a strong knowledge base in your chosen course via the PR Bundle. Benefit from the flexibility and convenience of online learning. With the PR package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the PR, CRM, Facilities management, Motivation & Communication, a rich anthology of 15 diverse courses. Each course in the PR bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisPR, CRM, Facilities management, Motivation & Communication bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the PR, CRM, Facilities management, Motivation & Communication bundle offers you the flexibility and convenience to learn at your own pace. Make the PR package your trusted companion in your lifelong learning journey. CPD 205 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The PR, CRM, Facilities management, Motivation & Communication bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the PR, CRM, Facilities management, Motivation & Communication bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the PR bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Level 6 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Duration 5 Days 30 CPD hours This course is intended for Individuals in various job roles who are involved in leading, managing, and participating in small to medium scale projects. Overview Upon successful completion of this course, students will be able to: Identify the fundamentals of project management. Perform the pre-project setup. Initiate a project. Plan project strategies. Develop project schedules. Plan project staffing, communication, and quality. Plan project risk management. Plan project costs. Plan project procurements. Plan for change management and transitions. Manage project execution. Manage project procurement. Control project performance. Monitor and control the triple constraints. Monitor project risks and procurements. Perform the project closure processes. In this course, students will apply recognized practices of project management and understand a project?s life cycle and roles and skills necessary to effectively initiate, plan, execute, monitor and control, and close a project. 1 - Exploring Project Management Fundamentals Examine the Basics of Project Management Describe the Project Life Cycle Examine Organizational Influences on Project Management 2 - Performing the Pre-Project Setup Create a Project Concept Definition Statement Examine Project Selection Determine Strategic and Operational Relevance Perform Project Feasibility Determine Technical Requirements 3 - Initiating a Project Prepare a Project Statement of Work Create a Project Charter Identify Project Stakeholders 4 - Planning Project Strategy Identify Elements of the Project Management Plan and Subsidiary Plans Determine Stakeholder Needs Create a Scope Statement Develop a Work Breakdown Structure 5 - Developing the Project Schedule Create an Activity List Create a Project Schedule Network Diagram Identify Resources Estimate Time Develop a Project Schedule Identify the Critical Path Optimize the Project Schedule Create a Schedule Baseline 6 - Planning Human Resources, Communication, and Quality Create a Human Resource Plan Create a Communications Management Plan Create a Quality Management Plan 7 - Planning Project Risk Management Examine a Risk Management Plan Identify Project Risks and Triggers Perform Qualitative Risk Analysis Perform Quantitative Risk Analysis Develop a Risk Response Plan 8 - Planning Project Costs Estimate Project Costs Estimate the Cost Baseline Reconcile Funding and Costs 9 - Planning Project Procurements Plan Project Procurements Prepare a Procurement Statement of Work Prepare a Procurement Document 10 - Planning for Change Management and Transitions Develop an Integrated Change Control System Develop a Transition Plan 11 - Managing Project Execution Direct Project Execution Execute a Quality Assurance Plan Assemble a Project Team Develop a Project Team Manage a Project Team Distribute Project Information Manage Stakeholder Relationships and Expectations 12 - Managing Project Procurement Obtain Responses from Sellers Determine Project Sellers 13 - Control Project Performance Monitor and Control Project Work Manage Project Changes Report on Project Performance 14 - Monitor and Control the Triple Constraints Control Project Scope Control Project Schedule Control Project Costs Manage Project Quality 15 - Monitoring Project Risks and Procurements Control Project Risks Managing Vendors and Procurements 16 - Performing the Project Closure Processes Deliver the Final Product Close Project Procurements Conduct a Closeout Meeting Close a Project Additional course details: Nexus Humans CompTIA Project Plus Certification (Exam PK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Project Plus Certification (Exam PK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview Budgeting is the core activity of financial management used to make organisations effective and efficient in service delivery. Organisations deliberately strengthen their acts of budgeting, as part of their financial management, in order to enhance their effectiveness. This course has been designed to educate participants on how to prepare and use budgets in their organisations.

Are you looking to enhance your Hospitality and Tourism Management skills? If yes, then you have come to the right place. Our comprehensive course on Hospitality and Tourism Management will assist you in producing the best possible outcome by mastering the Hospitality and Tourism Management skills. The Hospitality and Tourism Management is for those who want to be successful. In the Hospitality and Tourism Management, you will learn the essential knowledge needed to become well versed in Hospitality and Tourism Management. Our Hospitality and Tourism Management starts with the basics of Hospitality and Tourism Management and gradually progresses towards advanced topics. Therefore, each lesson of this Hospitality and Tourism Management is intuitive and easy to understand. Why would you choose the Level 3 Diploma in Hospitality and Tourism Management from Compliance Central: Lifetime access to Hospitality and Tourism Management materials Full tutor support is available from Monday to Friday with the Hospitality and Tourism Management Learn Hospitality and Tourism Management skills at your own pace from the comfort of your home Gain a complete understanding of Hospitality and Tourism Management Accessible, informative Hospitality and Tourism Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Hospitality and Tourism Management Study Hospitality and Tourism Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Hospitality and Tourism Management Improve your chance of gaining in demand skills and better earning potential by completing the Hospitality and Tourism Management Hospitality and Tourism Management Curriculum Breakdown of the Hospitality and Tourism Management Hospitality Management Module 01: Introduction Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment Module 04: The Process of Development and Training Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality Module 09: Marketing in Travel and Tourism Business Module 10: Accounting Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Travel and Tourism Module 01: Introduction to Travel and Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Hospitality and Tourism Management helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Hospitality and Tourism Management. It is also great for professionals who are already working in Hospitality and Tourism Management and want to get promoted at work. Requirements To enrol in this Hospitality and Tourism Management, all you need is a basic understanding of the English Language and an internet connection. Career path The Hospitality and Tourism Management will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Hospitality and Tourism Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Register on the Site Management Safety Training Scheme (SMSTS) today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Site Management Safety Training Scheme (SMSTS) is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Site Management Safety Training Scheme (SMSTS) Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Site Management Safety Training Scheme (SMSTS), all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Site Management Safety Training Module 01: Health and Safety at Work Health and Safety at Work 00:20:00 Module 02: Site Set-Up Site Set-Up 00:32:00 Module 03: Construction Design and Management (CDM) Regulations Construction Design and Management (CDM) Regulations 00:15:00 Module 04: Risk Identification, Assessment and Management Risk Identification, Assessment and Management 00:29:00 Module 05: Behavioural Safety Behavioural Safety 00:20:00 Module 06: Management of Occupational Health Management of Occupational Health 00:32:00 Module 07: Electricity Electricity 00:29:00 Module 08: Working at Height Working at Height 00:27:00 Module 09: Scaffolding Scaffolding 00:19:00 Module 10: Excavations and Confined Space Excavations and Confined Space 00:32:00 Module 11: Demolition Demolition 00:22:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management

Anyone who wants to have a successful workplace needs to have proper management skills, especially civility. In this course, you will learn what civility is and what its behavioural indicators are? You will understand the costs of civility and its rewards for your workplace. You will know the proper workplace etiquettes and the basic styles of conflict resolution. Acquire the skills in diagnosing causes of uncivil behaviour and understand the role of forgiveness. Gain the ability to recommend the procedure for systematising civil behaviour suited for your workplace.In this course you will learn the necessary skills, knowledge and information about Workplace Management for your business or organisation to succeed. Course Highlights Workplace Management Course: Civility Maintain is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Workplace Management Course: Civility Maintain into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Workplace Management Course: Civility Maintain Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Workplace Management Course: Civility Maintain is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Workplace Management Course: Civility Maintain is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started FREE 00:30:00 Module Two - Introduction FREE 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Final Exam