Booking options
£25
£25
On-Demand course
10 hours
All levels
Anyone who wants to have a successful workplace needs to have proper management skills, especially civility. In this course, you will learn what civility is and what its behavioural indicators are? You will understand the costs of civility and its rewards for your workplace. You will know the proper workplace etiquettes and the basic styles of conflict resolution. Acquire the skills in diagnosing causes of uncivil behaviour and understand the role of forgiveness. Gain the ability to recommend the procedure for systematising civil behaviour suited for your workplace.In this course you will learn the necessary skills, knowledge and information about Workplace Management for your business or organisation to succeed.
Workplace Management Course: Civility Maintain is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Workplace Management Course: Civility Maintain into 13 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
Lifetime access to the course
No hidden fees or exam charges
CPD Accredited certification on successful completion
Full Tutor support on weekdays (Monday - Friday)
Efficient exam system, assessment and instant results
Download Printable PDF certificate immediately after completion
Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.
Improve your chance of gaining professional skills and better earning potential.
Workplace Management Course: Civility Maintain is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
Our Workplace Management Course: Civility Maintain is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.
Module One - Getting Started | FREE | 00:30:00 | |
Module Two - Introduction | FREE | 01:00:00 | |
Module Three - Effective Work Etiquette | 01:00:00 | ||
Module Four - Costs and Rewards | 01:00:00 | ||
Module Five - Conflict Resolution | 00:30:00 | ||
Module Six - Getting to the Cause | 01:00:00 | ||
Module Seven - Communication | 01:00:00 | ||
Module Eight - Negotiation | 00:30:00 | ||
Module Nine - Identifying Your Need | 01:00:00 | ||
Module Ten - Writing a Civility Policy | 01:00:00 | ||
Module Eleven - Implementing the Policy | 01:00:00 | ||
Module Twelve - Wrapping Up | 00:30:00 | ||
Activities | |||
Activities | 00:00:00 | ||
Mock Exam | |||
Final Exam |
We understand more than anyone how important it is for yo...