23133 Management courses in Huntingdon delivered On Demand

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 1 First Award in Children's Play Learning and Development Do you intend to work in the field of early childhood education? The goal of this Level 1 First Award in Children's Play Learning and Development course provide practical skills required for working with children. This Level 1 First Award in Children's Play Learning and Development course describes the patterns of child development. Also, this Level 1 First Award in Children's Play Learning and Development course teaches how to promote children’s development through playing. Our Level 1 First Award in Children's Play Learning and Development course is perfect for learning about the principles of Early Years Practice. Enrol this Level 1 First Award in Children's Play Learning and Development course to establish a solid foundation in children’s play learning and development! Learning Outcomes Of Level 1 First Award In Children’s Play Learning And Development After completing the training learner will know about: Growth and development comprehension through this Level 1 First Award in Children's Play Learning and Development course. This Level 1 First Award in Children's Play Learning and Development course explains how to do children’s development through playing. The key person approach to child development has several advantages described in this Level 1 First Award in Children's Play Learning and Development course. You will know what the duties associated with the key person’s role by the Level 1 First Award in Children's Play Learning and Development course. Special Offers of this Level 1 First Award in Children's Play Learning and Development Course This Level 1 First Award in Children's Play Learning and Development Course includes a FREE PDF Certificate Lifetime access to this Level 1 First Award in Children's Play Learning and Development Course Instant access to this Level 1 First Award in Children's Play Learning and Development Course Get FREE Tutor Support to this Level 1 First Award in Children's Play Learning and Development Course Level 1 First Award in Children's Play Learning and Development Unlock the essentials of early childhood development with our Level 1 First Award in Children's Play Learning and Development course. This course provides a comprehensive understanding of the patterns of child development, ensuring you're well-equipped to support children's growth. Through the Level 1 First Award in Children's Play Learning and Development, you'll discover how play is a vital tool for promoting children's development. Ideal for those eager to learn the principles of Early Years Practice, this Level 1 First Award in Children's Play Learning and Development course prepares you to foster a positive and nurturing environment for young learners. Who is this course for? Level 1 First Award in Children's Play Learning and Development Anyone can join this Level 1 First Award in Children's Play Learning and Development course. Requirements Level 1 First Award in Children's Play Learning and Development To enrol in this Level 1 First Award in Children's Development Course, students must fulfil the following requirements. To join in our Level 1 First Award in Children's Development Course, you must have a strong command of the English language. To successfully complete our First Award in Children's Development Course, you must be vivacious and self driven. To complete our First Award in Children's Development Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this First Award in Children's Development Course. Career path Level 1 First Award in Children's Play Learning and Development Enrolling in this Level 1 First Award in Children's Play Learning and Development course can improve your resume and lead to many new career opportunities.

Description: Microsoft Excel, developed by Microsoft Corporation, is world's leading spreadsheet program for Windows, macOS, Android and iOS. The program includes calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications to make your task easy and for saving your precious time. You can hardly find any company where Microsoft Excel is not used. The knowledge of Excel is a must for meeting any career perspective. The course will help you to achieve the goals. Therefore after completing this video course, you will be a prolific user of the program. As the course is sectioned based on the level of difficulty, you will know the basics of Excel at first. You will know how to open an excel program, how to put data or know some simple calculations. After the primary knowledge, you will be introduced to some more features and functions of the program such as analyse massive amounts of data, extract actionable information from it, etc. Finally, you will learn different features of Excel program that allows you take the right business decisions for your company. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Excel Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Excel Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Microsoft Office 2016 Excel Beginners - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2016 Excel Beginners - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Excel 2016 Intermediate will teach you to create advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at high level. If you have equivalent knowledge of Microsoft Excel 2016 Introduction then this course is perfect for you to expand your knowledge and skills. So, if you want to advance your skill set by learning to work with advanced formulas, lists, and illustrations you can join this course. You will also work with charts and advanced formatting including styles. So, why are you thinking? Come and be a part of this course now. Learning Outcomes: Creating advanced formulas through utilizing range names in formulas and functions and specialized functions Analyze data using text, logical, lookup, date and financial functions Create and modify tables, sort and filter data, using subtotal features, and working with database functions Creating trendline, advanced charts, also formatting and modifying charts in order to visualize data Using PivotTables, slicers and PivotCharts to analyze data Incorporate SmartArt, as well as insert, modify, layer and group graphical objects Customize workbooks, manage themes, and create and use templates Preparing and protecting workbooks for multiple users Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Excel 2016 Intermediate is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Excel 2016 Intermediate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Excel 2016 Apply Range Names 00:30:00 Use Specialized Functions 00:30:00 Use Text Functions 00:30:00 Use Logical Functions 00:30:00 Use Lookup Functions 00:30:00 Use Date Functions 00:30:00 Use Financial Functions 00:30:00 Create and Modify Tables 00:30:00 Sort and Filter Data 00:30:00 Use Subtotal and Database Functions to Calculate Data 00:30:00 Create Charts 00:30:00 Modify and Format Charts 00:30:00 Create a Trendline 00:30:00 Create Advanced Charts 00:30:00 Create a PivotTable 00:30:00 Filter Data by Using Slicers 00:30:00 Analyze Data with PivotCharts 00:30:00 Insert and Modify Graphic Objects 00:30:00 Layer and Group Graphic Objects 00:30:00 Incorporate SmartArt 00:30:00 Customize Workbooks 00:30:00 Manage Themes 00:30:00 Create and Use Templates 00:30:00 Protect Files 00:30:00 Preparing a Workbook for Multiple Audiences 00:30:00 Activities Activities and Exercise Files - Microsoft Excel 2016 Intermediate 00:00:00 Mock Exam Mock Exam- Microsoft Excel 2016 Intermediate 00:20:00 Final Exam Final Exam- Microsoft Excel 2016 Intermediate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: In this course, you will be able to identify the elements of the Microsoft Excel interface. You will learn how to create a basic worksheet and to get comfortable with the parts of the screen. This Microsoft Office 2013 Excel Beginners - Complete Video Course covers the basic functions and features of Excel 2013. You will learn about calculations and how to modify and format a worksheet. You will also learn how to customize the Excel environment and how to manage and print workbooks. In this course, you will take your knowledge up a notch as you get acquainted with Microsoft Excel 2013's most sophisticated features. If you think you know Excel 2013, think again, as this course goes way beyond the basics, leaving you with knowledge of all of the best Excel tips and tricks out there. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2013 Excel Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2013 Excel Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Getting Started with Microsoft Excel 2013 Identify the Elements of the Excel Interface FREE 00:14:00 Create a Basic Worksheet 00:16:00 Use the Help System 00:04:00 Performing Calculations Create Formulas in a Worksheet 00:15:00 Insert Functions in a Worksheet 00:13:00 Reuse Formulas 00:15:00 Modifying a Worksheet Manipulate Data 00:13:00 Insert, Manipulate, and Delete Cells, Columns, and Rows 00:08:00 Search for and Replace Data 00:12:00 Spell Check a Worksheet 00:06:00 Formatting a Worksheet Modify Fonts 00:11:00 Add Borders and Color to Cells 00:10:00 Apply Number Formats 00:10:00 Align Cell Contents 00:10:00 Apply Cell Styles 00:08:00 Printing Workbook Contents Define the Basic Page Layout for a Workbook 00:16:00 Refine the Page Layout and Apply Print Options 00:13:00 Managing Large Workbooks Format Worksheet Tabs 00:03:00 Manage Worksheets 00:09:00 Manage the View of Worksheets and Workbooks 00:10:00 Customizing the Excel Environment Customize General and Language Options 00:08:00 Customize Formula Options 00:04:00 Customize Proofing and Save Options 00:04:00 Customize the Ribbon and Quick Access Toolbar 00:04:00 Customize the Functionality of Excel by Enabling Add-Ins 00:05:00 Customize Advanced and Trust Center Options 00:06:00 Mock Exam Mock Exam- Microsoft Office 2013 Excel Beginners - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2013 Excel Beginners - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  Whether you use excel for work or study, this online course covers beginner, intermediate and advanced lessons in excel. Learn the main topics related to Microsoft excel 2007. Identify the basic excel techniques, explore the advanced functions of excel 2007 and create automated reports with the press of a button in this course. By completing this course, you will become an excel expert and use excel 2007 as a professional. Who is the course for? This course is perfect for individuals who are looking forward to developing their skills of using Microsoft Excel application. This course is for office professionals who want to nail all the meetings and projects at the workplace. This course will be ideal for professionals in business, finance and many other areas that need to analyse data in accounts. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an education and experience in accounting is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The diploma in Microsoft Excel 2007 will be very beneficial and helpful, especially to the following professionals: Admin Assistant. PA. Secretary. Administrator. Account Assistant. Bookkeeper. Accountant. Office Manager. Microsoft Excel 2007 for Beginners Module One - Getting Started 01:00:00 Module Two - Opening and Closing Excel 01:00:00 Module Three - Your First Worksheet 01:00:00 Module Four - Working with Excel Files 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Printing Excel Data 01:00:00 Module Seven - Building Formulas 01:00:00 Module Eight - Using Excel Functions 01:00:00 Module Nine - Using Time Saving Tools 01:00:00 Module Ten - Formatting your Data 01:00:00 Module Eleven - More Formatting 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Excel 2007 for Beginners 00:00:00 Microsoft Excel 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - SmartArt 01:00:00 Module Three - Inserting Objects 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Creating Pivot Tables 01:00:00 Module Six - Working with Pivot Tables 01:00:00 Module Seven - Creating Pivot Charts 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What-If Analysis 01:00:00 Module Ten - Managing Your Data 01:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Excel 2007 Advanced Level 00:00:00 Mock Exam Final Exam Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Take your career to the next level by mastering new Excel functions. This The New functions in Microsoft Excel in 2021 course aims to provide you with a greater understanding of Excel's new formulas to boost your work output. Microsoft Excel is a widely used spreadsheet program in various organizations. It simplifies the process of calculation, analysis and visualization of data and information. Having Excel skills adds a considerable amount of weight to your resume. In this The New functions in Microsoft Excel in 2021 course, you will learn about the latest functions of Excel to simplify your Excel tasks. You will learn the principles behind dynamic arrays and explore how to create a table of random numbers or random dates with Randarray. It will teach you the new ways of dynamically sorting data with the sort by function. You will also delve into other functions such as XLOOKUP, SWITCH and CONCAT and determine how they work.  Learning Outcomes Familiarize with the new functions of Excel Understand how the FILTER function works Explore how the new UNIQUE, SORT and SORTBY Excel functions work Know how to use RANDARRAY function to randomly sort lists Be able to use DYNAMIC array formulas Understand how to use the new functions in reports Who is this course for? The New functions in Microsoft Excel in 2021 course is highly relevant for professionals who want to excel in their position with their Excel skills. Gaining the skills adds weight to the resume and provides tremendous career opportunities. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The New functions in Microsoft Excel in 2021 course provides useful skills to possess and would be beneficial for any related profession or industry such as: Office administrators Accounting officers Managers HR Project Supervisors Data analyst Teachers Sales Representatives The New functions in Microsoft Excel in 2021 Module 01: Introduction and Agenda 00:07:00 Module 02: RANDARRAY 00:04:00 Module 03: UNIQUE 00:05:00 Module 04: SEQUENCE 00:04:00 Module 05: SORT and SORTBY 00:09:00 Module 06: SORT A Practical Example 00:06:00 Module 07: FILTER 00:07:00 Module 08: FILTER A Practical Example 00:08:00 Module 09: Other Useful New Functions 00:15:00 Module 10: Using the New Functions in Reports 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Excel, developed by Microsoft Corporation, is world's leading spreadsheet program for Windows, macOS, Android and iOS. The program includes calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications to make your task easy and for saving your precious time. You can hardly find any company where Microsoft Excel is not used. The knowledge of Excel is a must for meeting any career perspective. The course will help you to achieve the goals. The course is divided into three parts - beginners, intermediate and advanced. Therefore after completing the bundle video course, you will be a prolific user of the program. As the course is sectioned based on the level of difficulty, you will know the basics of Excel at first. You will know how to open an excel program, how to put data or know some simple calculations. After the primary knowledge, you will be introduced to some more features and functions of the program such as analyse massive amounts of data, extract actionable information from it, etc. Finally, you will learn the advanced features of Excel program that allows you take the right business decisions for your company. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Excel Complete Video Course - Beginner, Intermediate & Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Excel Complete Video Course - Beginner, Intermediate & Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Working with Functions Work with Ranges FREE 00:18:00 Use Specialized Functions 00:11:00 Work with Logical Functions 00:23:00 Work with Date & Time Functions 00:08:00 Work with Text Functions 00:11:00 Working with Lists Sort Data 00:10:00 Filter Data 00:10:00 Query Data with Database Functions 00:09:00 Outline and Subtotal Data 00:09:00 Analyzing Data Create and Modify Tables 00:15:00 Apply Intermediate Conditional Formatting 00:07:00 Apply Advanced Conditional Formatting 00:05:00 Visualizing Data with Charts Create Charts 00:13:00 Modify and Format Charts 00:12:00 Use Advanced Chart Features 00:12:00 Using PivotTables and PivotCharts Create a PivotTable 00:13:00 Analyze PivotTable Data 00:12:00 Present Data with PivotCharts 00:07:00 Filter Data by Using Timelines and Slicers 00:11:00 Working with Multiple Worksheets and Workbooks Use Links and External References FREE 00:12:00 Use 3-D References 00:06:00 Consolidate Data 00:05:00 Using Lookup Functions and Formula Auditing Use Lookup Functions 00:12:00 Trace Cells 00:09:00 Watch and Evaluate Formulas 00:08:00 Sharing and Protecting Workbooks Collaborate on a Workbook 00:19:00 Protect Worksheets and Workbooks 00:08:00 Automating Workbook Functionality Apply Data Validation 00:13:00 Search for Invalid Data and Formulas with Errors 00:04:00 Work with Macros 00:18:00 Creating Sparklines and Mapping Data Create Sparklines 00:07:00 MapData 00:07:00 Forecasting Data Determine Potential Outcomes Using Data Tables 00:08:00 Determine Potential Outcomes Using Scenarios 00:09:00 Use the Goal Seek Feature 00:04:00 Forecasting Data Trends 00:05:00 Refer A Friend Refer A Friend 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description MS Excel introduces multi-dimensional activities through its various feature. Do you want to be the first to look at the MS Excel 2016 Introduction course to learn its vivid use? Don't be late. Look at the MS Excel 2016 Introduction course and justify its authentic knowing its various fields. The course designs in such a way that helps you to know the basic functions of MS Excel and various use of Excel for making calculation, producing charts, and recording data of all kind of business. It teaches you how to create Excel data, simple PivotTable and charts, vivid use of IF, SUM, TOTAL, and AVERAGE. It enables the students to understand how Excel is used in business to analyze the existing data. It also teaches the functions of range, and cell to do different types of activities. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Excel 2016 Introduction is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Excel 2016 Introduction is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 Getting Started with Excel What is Excel 00:02:00 Opening Excel 00:04:00 Navigating the Excel User Interface 00:07:00 Using the Excel Ribbon 00:03:00 Understanding Excel Work Components 00:04:00 Using the Backstage View 00:03:00 Creating Workbooks and Using Templates Creating a New Workbook 00:03:00 Creating Workbooks Using Templates 00:03:00 Saving an Excel Workbook 00:05:00 Using Convert and Checking Compatiblity 00:02:00 Entering Data Navigating a Worksheet by Mouse or Keyboard 00:05:00 Excel Data Types 00:03:00 Cell and Range Addressing 00:02:00 Data Selection Techniques 00:05:00 Common Excel Commands 00:07:00 Using the Autofill Handle 00:03:00 Excel Formula Basics Data What are Formulas and Functions 00:02:00 Components of a Formula 00:06:00 Calculation Hierarchy Using the Order of Operations_Revise 00:02:00 Creating Basic Formulas 00:08:00 Working with Basic Functions and Autosum 00:04:00 Using Cell References 00:04:00 Using the Quick Analysis Tool 00:01:00 Adjusting a Worksheet Modifying Columns and Rows 00:06:00 Hiding and Unhiding Columns and Rows 00:03:00 Formatting and Aligning Worksheet Data Formatting and Aligning Data 00:06:00 Merging Data 00:03:00 Wrapping Text Orientation 00:02:00 Formatting Numbers 00:03:00 Using Borders and Shading 00:03:00 Using the Format Painter 00:01:00 Removing Formatting Quickly 00:01:00 Using Cell Styles and Themes Understanding Cell Styles 00:02:00 Applying Cell Styles 00:04:00 Applying Themes 00:03:00 Inserting Objects and Graphics Inserting and Formatting Images 00:03:00 Inserting and Formatting Shapes 00:04:00 Inserting and Formatting Smart Art 00:04:00 Inserting Screenshots 00:02:00 Inserting Hyperlinks 00:03:00 Inserting Symbols and Equations 00:03:00 Inserting Word Art Or Text Boxes 00:04:00 Inserting Other Excel Objects 00:04:00 Arranging Objects 00:04:00 Proofing a Workbook Using Find and Replace 00:04:00 Finding and Replacing Formatting 00:01:00 Using Got to and Go to Special 00:02:00 Using the Spell Checker 00:03:00 Using the Theasaurus and Translation Feature 00:03:00 Printing an Excel File Printing and Previewing Excel Files 00:03:00 Creating Custom Margins and Scaling 00:05:00 Adding Headers and Footers 00:04:00 Formatting a Page with the Page Layout Tab 00:03:00 Printing Titles and Specific Worksheet Areas 00:05:00 Exporting to PDF and XPs 00:02:00 Managing Worksheets Renaming and Coloring Worksheet Tabs 00:03:00 Adding, Deleting, and Navigating Worksheets 00:03:00 Moving and Copying Worksheets 00:04:00 Hiding and Unhiding Worksheets 00:02:00 Navigating and Viewing Excel Files Viewing Workbooks 00:03:00 Using Zoom Tools 00:02:00 Configure Sheet Options 00:02:00 Using Freeze Panes and Split Commands 00:05:00 Working with Window Commands 00:04:00 Adjusting Workbook Properties 00:03:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00