23105 Management courses in Huntingdon delivered On Demand

🌟 Unlock Your Potential in Negotiations! 🌟   Are you ready to transform your negotiation game and achieve remarkable success in every deal? Introducing our groundbreaking online course:   🔑 Mastering Negotiation Strategies: Essential Tools and Techniques 🔑 Empower yourself with the indispensable skills and insights necessary to navigate any negotiation scenario with confidence and finesse. Whether you're a seasoned professional or just starting your journey, this course is tailored to elevate your negotiation prowess to new heights.   🚀 What You'll Gain from This Course: ✅ Comprehensive understanding of negotiation fundamentals ✅ Advanced strategies for complex deal-making ✅ Proven techniques to handle challenging situations ✅ Confidence to secure favorable outcomes ✅ Practical exercises and real-world case studies ✅ Personalized tips for different negotiation styles ✅ Insider secrets from industry experts   💡 Course Highlights: 🌐 Accessible anytime, anywhere - Learn at your own pace 📚 Engaging modules with interactive content 👥 Community support and networking opportunities 🎓 Expert-led sessions and in-depth tutorials 📈 Immediate application of learned strategies in your professional and personal life   🌟 Join thousands of successful negotiators who have transformed their approach and achieved unparalleled results. Take charge of your negotiations and set yourself apart in any situation! Enroll now and gain the skills to negotiate effectively in every aspect of your life. Don't miss this opportunity to become a master negotiator! Course Curriculum INTRODUCTION Killer Negotiating Tools - Introduction 00:00 10 KILLER NEGOTIATING TOOLS Tool 01 - Always Let the Other Person Go First 00:00 Tool 02 - Both Parties Must Feel Some Pain 00:00 Tool 03 - Put It In the Parking Lot 00:00 Tool 04 - Leave Your Ego At the Door 00:00 Tool 05 - Don't Negotiate With Yourself 00:00 Tool 06 - Know Your Deal Killers 00:00 Tool 07 - Put the Deal On Your Paper 00:00 Tool 08 - Escalate to God 00:00 Tool 09 - Be Careful of Deal Fatigue 00:00 Tool 10 - Know Thy Opponent 00:00

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

***Making a Difference While Making Money: Can CSR Really Do Both?*** A recent study revealed that 80% of consumers are more likely to do business with a company committed to CSR - Corporate Social Responsibility. In today's world, businesses are increasingly recognising the importance of operating with a social conscience. This CSR - Corporate Social Responsibility course equips you with the knowledge and understanding to navigate the ever-evolving landscape of CSR. This course provides a comprehensive exploration of CSR - Corporate Social Responsibility, its principles, and its practical applications in the business world. Through engaging learning modules, you'll gain a thorough understanding of the stakeholders involved, delve into the concept of sustainability within CSR - Corporate Social Responsibility, and explore effective implementation strategies. The course concludes by examining methods for evaluating and reporting CSR - Corporate Social Responsibility performance. Learning Outcomes By the end of this course, you will be able to: Define CSR - Corporate Social Responsibility and understand its core principles. Identify and analyse the stakeholders impacted by CSR - Corporate Social Responsibility practices. Integrate a sustainable perspective into CSR - Corporate Social Responsibility initiatives. Develop and implement effective CSR - Corporate Social Responsibility strategies within a business context. Evaluate the impact of CSR - Corporate Social Responsibility initiatives. Communicate CSR - Corporate Social Responsibility performance effectively. This CSR - Corporate Social Responsibility course delves into the critical aspects of responsible business practices. Module 1 lays the foundation with a comprehensive introduction to CSR - Corporate Social Responsibility. Module 2 explores the concept of stakeholders and the social contract, emphasizing the interconnectedness between businesses and society. In Module 3, you'll gain a crucial perspective on sustainability and its role in CSR - Corporate Social Responsibility. Moving forward, Module 4 equips you with the knowledge and tools to implement impactful CSR - Corporate Social Responsibility initiatives within your organization. Finally, Module 5 explores methods for evaluating and reporting CSR - Corporate Social Responsibility performance, ensuring transparency and accountability. Curriculum Breakdown of the Corporate Social Responsibility Course Module 01: Introduction to Corporate Social Responsibility Module 02: Stakeholders & the Social Contract Module 03: A Sustainable Perspective of CSR (Corporate Social Responsibility) Module 04: Implementing CSR (Corporate Social Responsibility) Module 05: Performance Evaluation and Performance Reporting CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for: Business professionals seeking to enhance their understanding of CSR - Corporate Social Responsibility. Individuals interested in pursuing a career in CSR - Corporate Social Responsibility. Entrepreneurs looking to integrate CSR - Corporate Social Responsibility principles into their businesses. Students interested in gaining a theoretical understanding of CSR - Corporate Social Responsibility. Sustainability professionals seeking to broaden their knowledge of CSR - Corporate Social Responsibility. Anyone interested in the evolving role of businesses in society. Requirements There are no prerequisites for this CSR - Corporate Social Responsibility course. Learners should have a basic understanding of business principles. Career path A strong foundation in CSR - Corporate Social Responsibility can open doors to a variety of rewarding career paths. A few examples: CSR - Corporate Social Responsibility Manager Sustainability Officer Social Impact Investor Corporate Responsibility Analyst ESG Consultant Public Policy Advocate (with a focus on CSR - Corporate Social Responsibility) CSR - Corporate Social Responsibility Auditor Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Drug and Alcohol: Drug and Alcohol Awareness Course Online When it comes to the risk of drugs and alcohol in the workplace, our Drug and Alcohol: Drug and Alcohol Awareness Course offers your staff the knowledge of all people's principles and obligations at the workplace. The Drug and Alcohol: Drug and Alcohol Awareness Course takes the learner through the safety responsibilities, testing requirements, and processes for drugs and alcohol in the workplace, as well as the implications of any positive tests. By the end of this Drug and Alcohol: Drug and Alcohol Awareness Course, learners will understand the effects of drugs and alcohol on work fitness and how they can contribute to a safe workplace. Learning Outcomes of Drug and Alcohol: Drug and Alcohol Awareness Course After completing this Drug and Alcohol: Drug and Alcohol Awareness Course, the learner will be able to: Understand the basic concepts of substance misuse. Demonstrate a thorough understanding of the different types of illegal drugs. Understand the legal, health, and social implications of drug and alcohol abuse. Understand how organizations and individuals are expected to handle substance misuse issues. Demonstrate an understanding of the statistics on drug and alcohol abuse in the UK. Describe the various types of drug treatment services available in the UK. Plan a drug intervention and understand when someone requires assistance. Special Offers of this Drug and Alcohol: Drug and Alcohol Awareness Course This Drug and Alcohol: Drug and Alcohol Awareness Course includes a FREE PDF Certificate. Lifetime access to this Drug and Alcohol: Drug and Alcohol Awareness Course Instant access to this Drug and Alcohol Awareness: Drug and Alcohol Awareness Course Get FREE Tutor Support from Monday to Friday in this Drug and Alcohol: Drug and Alcohol Awareness Course Drug and Alcohol: Drug and Alcohol Awareness Course Bundle: Course 01: Drug and Alcohol Awareness Course 02: Suicide Awareness Training Course 03: Level 5 Mental Health Care - MCA and DOLS Course 04: Diploma in Counselling and Psychology [ Note: Free PDF certificate as soon as completing the Drug and Alcohol: Drug and Alcohol Awareness Course] Drug and Alcohol: Drug and Alcohol Awareness Course Online Industry Experts Designed this Drug and Alcohol: Drug and Alcohol Awareness Course into 06 detailed modules. Course Curriculum of Drug and Alcohol: Drug and Alcohol Awareness Course Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse Assessment Method of Drug and Alcohol Awareness After completing each module of the Drug and Alcohol Awareness: Drug and Alcohol Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Drug and Alcohol Awareness After completing the MCQ/Assignment assessment for this Drug and Alcohol Awareness: Drug and Alcohol Awareness course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Drug and Alcohol: Drug and Alcohol Awareness Course Online This Drug and Alcohol Awareness: Drug and Alcohol course is designed for those working in high-risk industries like hospitality and construction and anyone who manages or works with vulnerable people like adolescents. Requirements Drug and Alcohol: Drug and Alcohol Awareness Course Online Students who intend to enrol in this Drug and Alcohol Awareness: Drug and Alcohol Awareness course must meet the following requirements: Drug and Alcohol Awareness: Good command of the English language. Drug and Alcohol Awareness: Must be vivacious and self-driven Drug and Alcohol Awareness: Basic computer knowledge. Drug and Alcohol Awareness: A minimum of 16 years of age is required Career path Drug and Alcohol: Drug and Alcohol Awareness Course Online This Drug and Alcohol Awareness: Drug and Alcohol Awareness course opens a new door for you to enter the relevant job market. It also gives you the opportunity to gain in-depth knowledge along with the necessary skills to grow in no time. Certificates Certificate of completion Digital certificate - Included

Description: Knowing how to utilise the advanced features of Microsoft Excel 2007 opens an entirely new experience in utilising this spreadsheet program. This course is designed to provide you with everything you need to know about Microsoft Excel 2007. From the essentials to the most advanced tools, by the end of this course, you will have the skills to utilise Microsoft Excel 2007 at an expert level. Once you complete the course, your familiarity and confidence in using the advanced feature of Excel 2007 will increase, making Excel 2007 a more useful tool for you at work or home. Who is the course for? New users, beginners, intermediates and advanced Excel users can benefit from this course. This course would be ideal for individuals who wish to develop their skills of using Microsoft Office Excel application. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Microsoft Excel 2007 Advanced Level will be very beneficial and helpful, especially to the following professionals: Administrative Assistant. PA. Secretary. Administrator. Office Manager. Microsoft Excel 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - SmartArt 01:00:00 Module Three - Inserting Objects 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Creating Pivot Tables 01:00:00 Module Six - Working with Pivot Tables 01:00:00 Module Seven - Creating Pivot Charts 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What-If Analysis 01:00:00 Module Ten - Managing Your Data 01:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Excel 2007 Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Excel 2007 Advanced Level 00:20:00 Final Exam Final Exam- Microsoft Excel 2007 Advanced Level 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Excel, developed by Microsoft Corporation, is world's leading spreadsheet program for Windows, macOS, Android and iOS. The program includes calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications to make your task easy and for saving your precious time. You can hardly find any company where Microsoft Excel is not used. The knowledge of Excel is a must for meeting any career perspective. The course will help you to achieve the goals. Therefore after completing this video course, you will be a prolific user of the program. As the course is sectioned based on the level of difficulty, you will know the basics of Excel at first. You will know how to open an excel program, how to put data or know some simple calculations. After the primary knowledge, you will be introduced to some more features and functions of the program such as analyse massive amounts of data, extract actionable information from it, etc. Finally, you will learn different features of Excel program that allows you take the right business decisions for your company. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Excel Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Excel Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Microsoft Office 2016 Excel Beginners - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2016 Excel Beginners - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description MS Excel introduces multi-dimensional activities through its various feature. Do you want to be the first to look at the MS Excel 2016 Introduction course to learn its vivid use? Don't be late. Look at the MS Excel 2016 Introduction course and justify its authentic knowing its various fields. The course designs in such a way that helps you to know the basic functions of MS Excel and various use of Excel for making calculation, producing charts, and recording data of all kind of business. It teaches you how to create Excel data, simple PivotTable and charts, vivid use of IF, SUM, TOTAL, and AVERAGE. It enables the students to understand how Excel is used in business to analyze the existing data. It also teaches the functions of range, and cell to do different types of activities. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Excel 2016 Introduction is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Excel 2016 Introduction is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 Getting Started with Excel What is Excel 00:02:00 Opening Excel 00:04:00 Navigating the Excel User Interface 00:07:00 Using the Excel Ribbon 00:03:00 Understanding Excel Work Components 00:04:00 Using the Backstage View 00:03:00 Creating Workbooks and Using Templates Creating a New Workbook 00:03:00 Creating Workbooks Using Templates 00:03:00 Saving an Excel Workbook 00:05:00 Using Convert and Checking Compatiblity 00:02:00 Entering Data Navigating a Worksheet by Mouse or Keyboard 00:05:00 Excel Data Types 00:03:00 Cell and Range Addressing 00:02:00 Data Selection Techniques 00:05:00 Common Excel Commands 00:07:00 Using the Autofill Handle 00:03:00 Excel Formula Basics Data What are Formulas and Functions 00:02:00 Components of a Formula 00:06:00 Calculation Hierarchy Using the Order of Operations_Revise 00:02:00 Creating Basic Formulas 00:08:00 Working with Basic Functions and Autosum 00:04:00 Using Cell References 00:04:00 Using the Quick Analysis Tool 00:01:00 Adjusting a Worksheet Modifying Columns and Rows 00:06:00 Hiding and Unhiding Columns and Rows 00:03:00 Formatting and Aligning Worksheet Data Formatting and Aligning Data 00:06:00 Merging Data 00:03:00 Wrapping Text Orientation 00:02:00 Formatting Numbers 00:03:00 Using Borders and Shading 00:03:00 Using the Format Painter 00:01:00 Removing Formatting Quickly 00:01:00 Using Cell Styles and Themes Understanding Cell Styles 00:02:00 Applying Cell Styles 00:04:00 Applying Themes 00:03:00 Inserting Objects and Graphics Inserting and Formatting Images 00:03:00 Inserting and Formatting Shapes 00:04:00 Inserting and Formatting Smart Art 00:04:00 Inserting Screenshots 00:02:00 Inserting Hyperlinks 00:03:00 Inserting Symbols and Equations 00:03:00 Inserting Word Art Or Text Boxes 00:04:00 Inserting Other Excel Objects 00:04:00 Arranging Objects 00:04:00 Proofing a Workbook Using Find and Replace 00:04:00 Finding and Replacing Formatting 00:01:00 Using Got to and Go to Special 00:02:00 Using the Spell Checker 00:03:00 Using the Theasaurus and Translation Feature 00:03:00 Printing an Excel File Printing and Previewing Excel Files 00:03:00 Creating Custom Margins and Scaling 00:05:00 Adding Headers and Footers 00:04:00 Formatting a Page with the Page Layout Tab 00:03:00 Printing Titles and Specific Worksheet Areas 00:05:00 Exporting to PDF and XPs 00:02:00 Managing Worksheets Renaming and Coloring Worksheet Tabs 00:03:00 Adding, Deleting, and Navigating Worksheets 00:03:00 Moving and Copying Worksheets 00:04:00 Hiding and Unhiding Worksheets 00:02:00 Navigating and Viewing Excel Files Viewing Workbooks 00:03:00 Using Zoom Tools 00:02:00 Configure Sheet Options 00:02:00 Using Freeze Panes and Split Commands 00:05:00 Working with Window Commands 00:04:00 Adjusting Workbook Properties 00:03:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Microsoft Excel program was designed to help people in their worksheets and spreadsheets. This course will teach you how to use SmartArt, pictures, text boxes and shapes to enhance your ability. You will learn to utilize many objects which have contextual tool tabs that appear when you select an object. Learn how to solve formula errors before they happen by using named ranges instead of cell references. Who is the course for? Professionals who want to learn about the Microsoft Excel 2013 advanced features. People who have an interest in knowing all the functions of Microsoft Excel 2013. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Excel Advanced course is a useful qualification to possess and would be beneficial for any Office job, such as: Admin Assistant PA Secretary Administrator Account Assistant Bookkeeper Accountant Office Manager. Microsoft Excel - Advanced Level Module One - Getting Started 01:00:00 Module Two - SmartArt and Objects 01:00:00 Module Three - Auditing 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Working with Charts 01:30:00 Module Six - Creating Pivot Tables and Pivot Charts 01:00:00 Module Seven - Macros 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What If Analysis 01:00:00 Module Ten - Managing Your Data 02:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Excel - Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Excel - Advanced Level 00:20:00 Final Exam Final Exam- Microsoft Excel - Advanced Level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00