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About Course Learn Compliance and Risk analysis with this Compliance and Risk Management Training Course to enhance your organization's operation Do you want to be confident in your ability to manage compliance and risk? Are you ready to protect your organization from the many compliance issues and risks? Compliance and Risk Management Training Course by Xpert Learning will teach you how to identify, assess and mitigate compliance issues and risks. It also helps to develop a Robust Compliance and Risk Management System. Globally, businesses continue to face challenges and risks associated with dynamic economic and market environments. This has led to the adoption of more stringent standards and regulations, which are increasingly changing how organisations manage their operations. The compliance function of an organisation has never been more important, as it now needs to proactively govern everything from internal policies to employee behaviour.Learning Outcomes Achieve enhanced Compliance Management knowledge and the ability to design a compliance risk management plan considering the regulatory risks Learn about the five basic elements of compliance. Learn how to Identify different sources of risk. Understand the foundations of Compliance Risk Management CRM in an organization and how to manage the compliance risks Improve business performance by implementing systems and structures that support effective risk management This short course teaches you the skills to create a culture of ethical compliance in your organisation. Over eight modules, you'll gain an in-depth understanding of compliance risk analysis and management that can be applied to your own context. Ensure the long-term sustainability of your business by adhering to regulations, implementing policies, and developing a strategic approach to managing compliance risk. This course is designed to help you understand the key issues of compliance and risk management. You will learn how to identify, assess and mitigate compliance issues and risks and develop a robust Compliance and Risk Management System. The course is suitable for both individuals seeking an understanding of the area, as well as professionals required to maintain, alter, and improve compliance systems within their organisations. What Will You Learn? Achieve enhanced Compliance Management knowledge and the ability to design a compliance risk management plan considering the regulatory risks Learn about the five basic elements of compliance. Learn how to Identify different sources of risk. Understand the foundations of Compliance Risk Management CRM in an organization and how the compliance risks are managed Improve business performance by implementing systems and structures that support effective risk management Course Content Introduction to Compliance and Risk Management Introduction to Compliance and Risk Management Fundamentals of Compliance and Risk Management Fundamentals of Compliance and Risk Management part 1 Fundamentals of Compliance and Risk Management part 2 Elements of Compliance Elements of Compliance Compliance Management System (CMS) Compliance Management System (CMS) Compliance and Ethics Compliance and Ethics Introduction to Risk Management Introduction to Risk Management Risk Management Process Risk Management Process The Fundamentals of Operational Risk Management Conclusion A course by Xpert Learning RequirementsWillingness to learn how companies work to manage Compliance and Risks. Basic knowledge of Risk Management, Compliance and Governance Structure will help, but not mandatory. Audience Compliance Officers Risk Managers Managers and Supervisors Business Owners and Entrepreneurs Students and Graduates Auditors and Consultants Anyone Interested in Compliance and Risk Management Audience Compliance Officers Risk Managers Managers and Supervisors Business Owners and Entrepreneurs Students and Graduates Auditors and Consultants Anyone Interested in Compliance and Risk Management

Unleash Your Potential with Waste Management Course 🌱 Are you ready to unlock the secrets to a cleaner, more sustainable future? Dive into the world of waste management with our comprehensive course designed to equip you with the knowledge and skills needed to tackle one of the most pressing challenges of our time. Why Waste Management Matters 🌍 Waste management isn't just about collecting trash. It's about understanding the intricate web of systems that govern how we dispose of, recycle, and repurpose our waste. From reducing landfill waste to implementing innovative recycling solutions, waste management plays a crucial role in preserving our planet for future generations. In our Waste Management course, you'll explore the principles, practices, and technologies that drive effective waste management strategies. Whether you're a seasoned environmental professional or a newcomer to the field, this course offers something for everyone eager to make a positive impact on our environment. What You'll Learn 📚 Fundamentals of Waste Management: Gain a comprehensive understanding of the principles and theories that underpin effective waste management strategies. Waste Reduction Techniques: Explore innovative techniques for reducing waste generation and minimizing environmental impact. Recycling and Resource Recovery: Learn about the latest advancements in recycling technologies and resource recovery processes. Waste Legislation and Policy: Understand the legal and regulatory frameworks governing waste management at local, national, and international levels. Sustainable Practices: Discover how to integrate sustainability principles into waste management practices for long-term environmental stewardship. Who is This For? 🎯 Our Waste Management course is perfect for: Environmental enthusiasts looking to deepen their understanding of waste management principles. Professionals seeking to enhance their skills and stay abreast of industry trends. Students pursuing careers in environmental science, sustainability, or related fields. Government officials and policymakers involved in waste management and environmental regulation. No matter your background or experience level, this course provides the tools and knowledge you need to make a meaningful difference in the world of waste management. Career Path 🚀 The skills and insights gained from our Waste Management course can open doors to a variety of rewarding career opportunities, including: Environmental Consultant Waste Management Specialist Sustainability Coordinator Recycling Program Manager Environmental Policy Analyst Waste Treatment Plant Operator Whether you're looking to launch a new career or advance in your current role, our course can help you build the expertise and credentials needed to succeed in the dynamic field of waste management. Frequently Asked Questions (FAQ) ❓ Q: Is this course suitable for beginners? A: Absolutely! Our Waste Management course is designed to accommodate learners of all experience levels, from beginners to seasoned professionals. We provide comprehensive instruction and support to ensure that everyone can succeed. Q: Can I take this course online? A: Yes, our Waste Management course is available online, allowing you to study at your own pace from anywhere in the world. Access course materials, lectures, and assignments from the comfort of your home or office. Q: What kind of certification will I receive upon completion? A: Upon successful completion of the course, you will receive a certificate of achievement recognizing your proficiency in waste management principles and practices. This certificate can enhance your resume and demonstrate your commitment to environmental stewardship. Q: Are there any prerequisites for enrolling in the course? A: While there are no strict prerequisites for enrolling in the Waste Management course, a basic understanding of environmental science concepts can be helpful. However, our course is designed to be accessible to learners from diverse backgrounds. Q: How long does it take to complete the course? A: The duration of the course varies depending on your individual pace and schedule. Typically, students complete the program within a few weeks to a few months, but you can progress through the material at your own speed. Enroll Today and Make a Difference! 🌟 Join us on a journey to transform the way we manage waste and safeguard our planet for future generations. With our Waste Management course, you'll gain the knowledge, skills, and inspiration needed to become a catalyst for positive change in your community and beyond. Enroll today and take the first step toward a cleaner, more sustainable future! Course Curriculum Module 1_ Definition and Scope of Waste Management Definition and Scope of Waste Management 00:00 Module 2_ Waste Collection and Transportation Waste Collection and Transportation 00:00 Module 3_ Waste Treatment and Disposal Waste Treatment and Disposal 00:00 Module 4_ Waste Management Planning and Implementation Waste Management Planning and Implementation 00:00 Module 5_ Waste Management in Developing Countries Waste Management in Developing Countries 00:00 Module 6_ Waste Management and Climate Change Waste Management and Climate Change 00:00 Module 7_ Waste Management and Public Health Waste Management and Public Health 00:00 Module 8_ Economic and Social Aspects of Waste Management Economic and Social Aspects of Waste Management 00:00 Module 9_ International and National Waste Management Policies and Regulations International and National Waste Management Policies and Regulations 00:00 Module 10_ Innovations and Emerging Technologies in Waste Management Innovations and Emerging Technologies in Waste Management 00:00

The Unwritten Rules of Project Management This is based on the talk that I gave at the PM Academy in Miami - what Jim Elders taught me and how I have used his advice throughout my career. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

24-Hour Limited Time Deal! Prices Reduced Like Never Before Every year, thousands of accidents occur on construction sites in the UK. Did you know that in 2022 alone, there were 43 fatal injuries reported to the Health and Safety Executive (HSE) in the construction industry? This is a stark reminder of the importance of safety in this sector. Are you committed to improving safety standards and building a successful career in construction? If so, this Site Management Safety Training Scheme (SMSTS) Level 3 & 5 at QLS bundle is for you. Our Site Management Safety Training Scheme (SMSTS) bundle equips you with the knowledge and skills to excel in the construction industry, focusing on safety, project management, regulations, and various specialised areas. With this comprehensive Site Management Safety Training Scheme (SMSTS) bundle, you can achieve your dreams and train for your ideal career. This Site Management Safety Training Scheme (SMSTS) bundle covers essential aspects in order to progress in your chosen career. With a single payment, you will gain access to our premium Level 3 & 5 Site Management Safety Training Scheme (SMSTS) course bundle along with an original Hardcopy & PDF certificate, Transcript and a Student ID Card for Free. This Site Management Safety Training Scheme (SMSTS) Bundle Contains 20 of Our Premium Courses for One Discounted Price: Course 01: Site Management Safety Training Scheme (SMSTS) at QLS Level 5 Course 02: Diploma in Construction Industry Scheme (CIS): QLS Endorsed Course 03: Diploma in Site Management at QLS Level 5 Course 04: Diploma in Construction Safety at QLS Level 5 Course 05: Certificate in Construction Site Supervisor at QLS Level 3 Course 06: CSCS Health and Safety in a Construction Environment (Leading to CSCS Green Card) Course 07: Construction Project Management Level 4 Course 08: Workplace First Aid Level 4 Course 09: Electrical & Fire Risk Assessment With Health and Safety Training Course 10: Diploma in Operations Management at QLS Level 5 Course 11: Working in Confined Spaces Course 12: Working at Height Course 13: RIDDOR Training Course 14: LOLER Regulations and LOLER Inspection Training Course 15: Ladder Safety Course 16: Lone Worker Safety Course 17: Noise and Hearing Protection Course 18: Asbestos Awareness Diploma Course 19: Career Development Plan Fundamentals Course 20: Professional CV Writing Learning Outcomes of this Bundle Understand and apply health and safety legislation in construction. Conduct risk assessments and implement control measures. Promote a positive safety culture on construction sites. Manage construction projects effectively. Respond to emergencies with confidence, including administering first aid. Comply with regulations like RIDDOR, LOLER, and working at height. Enrol today in Site Management Safety Training Scheme (SMSTS) and take the first step towards a successful career in construction. Why Choose Our Site Management Safety Training Scheme (SMSTS) Course? Get a Free QLS QLS-endorsed certificate upon completion of this Bundle Get instant access to this Bundle course. Learn from anywhere in the world This Bundle is affordable and simple to understand This Bundle is an entirely online, interactive lesson with voiceover audio Lifetime access to the Site Management (SMSTS) course materials The Site Management (SMSTS) comes with 24/7 tutor support Start your learning journey straightaway with Site Management Safety Training Scheme (SMSTS)! This Site Management (SMSTS)'s curriculum has been designed by Site Management (SMSTS) experts with years of Site Management (SMSTS) experience behind them. The Site Management (SMSTS) course is extremely dynamic and well-paced to help you understand Site Management (SMSTS) with ease. You'll discover how to master the Site Management (SMSTS) skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Site Management (SMSTS) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 350 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Site Management Safety Training Scheme (SMSTS) bundle is suitable for everyone. Special Note: For professional certification, you can enrol following courses: citb site management safety training scheme (smsts) CITB Site Supervisors' Safety Training Scheme (SSSTS) Level 2 NVQ Diploma in Plastering (Construction) (RQF) Level 2 NVQ Diploma in Cladding Occupations ProQual Level 6 NVQ Diploma in Construction Site Management ProQual Level 4 NVQ Diploma in Construction Site Supervision ProQual Level 4 NVQ Diploma in Construction Site Supervision (Construction) ProQual Level 6 NVQ Diploma in Construction Site Management (Construction) Level 4 Diploma in Construction Site Management Level 3 Diploma in Construction Site Supervisory Studies Requirements Site Management Safety Training Scheme (SMSTS) You will not need any prior background or expertise in this Site Management (SMSTS). Career path Site Management Safety Training Scheme (SMSTS) This Site Management (SMSTS) bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Overview In an era where brand loyalty is highly coveted yet elusive, the 'Customer Service Management: Recovering Difficult Customers' course serves as your compass to navigate the treacherous waters of volatile client interactions. Our comprehensive curriculum highlights the art and science of transforming challenging situations into opportunities, turning disgruntled customers into brand ambassadors. Delve deep into the core essence of who you are, refine your approach to handling customers in-person, over the phone, or electronically, and master the nuances of discerning when to escalate a situation. Customers today crave more than just a product; they yearn for a memorable experience. The course offers a rich tapestry of skills and knowledge tailored to meet modern-day challenges. From developing your attitude to cultivating return business, each module unfolds a new chapter in the world of stellar customer service. By the end of this transformative journey, learners will possess the understanding to tackle complex customer-centric scenarios with finesse and poise. Electronic customer service has emerged as the new frontier in today's digital age. With our dedicated modules focusing on telephonic and electronic customer service, learners will be able to effectively cater to the digitally-savvy clientele. Additionally, our exclusive segment on 'Recovering Difficult Customers' will empower you with strategies to mend bridges and foster positive relationships even after a misstep. Learning Outcomes Understand the foundational principles of effective customer service management. Develop a positive, solution-oriented attitude towards customer interactions. Recognise and aptly address diverse customer needs to ensure satisfaction. Strategise and implement techniques to ensure return business and loyalty. Deliver outstanding customer service face-to-face, telephonically, and digitally. Acquire expertise in managing and recovering challenging customer scenarios. Distinguish between situations that can be resolved independently and those requiring escalation. Why buy this Customer Service Management: Recovering Difficult Customers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Management: Recovering Difficult Customers you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Management: Recovering Difficult Customers is suitable for:  Aspiring customer service managers aiming to excel in their roles. Businesses seeking to elevate their customer service standards. Frontline staff keen on enhancing their customer interaction techniques. Team leads or supervisors in charge of customer service departments. Entrepreneurs aiming to build a robust customer-centric model. Prerequisites This Customer Service Management: Recovering Difficult Customers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £25,000 - £45,000 Annually Client Relationship Officer: £28,000 - £50,000 Annually Customer Retention Specialist: £24,000 - £40,000 Annually Call Centre Supervisor: £22,000 - £35,000 Annually Customer Experience Strategist: £30,000 - £55,000 Annually Digital Customer Service Analyst: £27,000 - £52,000 Annually Course Curriculum Customer Service Management: Recovering Difficult Customers Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Customer Service Management: Recovering Difficult Customers 00:20:00 Final Exam Final Exam - Customer Service Management: Recovering Difficult Customers 00:20:00

Inventory and stock management is the process of tracking and controlling the flow of goods in and out of a warehouse. It involves everything from ordering and receiving products to storing and picking them for shipment. Effective inventory and stock management can help businesses to improve their efficiency, reduce costs, and increase customer satisfaction. If you are looking to improve your inventory and stock management, then you need to take Inventory & Stock Management course. You Will Learn The Following Things: Develop a comprehensive understanding of inventory and stock management principles. Learn effective order-picking strategies to optimise warehouse operations. Gain knowledge of warehouse automation and equipment for increased efficiency. Understand essential warehouse processes and communication strategies. Explore the future of warehousing and stay ahead of industry trends. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Inventory & Stock Management Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Inventory & Stock Management Training course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Warehouse managers and supervisors seeking to enhance their skills. Supply chain professionals looking to optimise inventory management. Individuals interested in pursuing a career in warehouse operations and logistics. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Inventory & Stock Management Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Warehouse Manager: £25,000 - £45,000 per year Supply Chain Analyst: £25,000 - £40,000 per year Logistics Coordinator: £20,000 - £35,000 per year Inventory Control Specialist: £25,000 - £40,000 per year Operations Manager: £30,000 - £60,000 per year Course Curriculum Module 01: Introduction To Warehousing Introduction To Warehousing 00:35:00 Module 02: Inventory And Stock Inventory And Stock 00:25:00 Module 03: Order Picking Strategies Order Picking Strategies 00:25:00 Module 04: Warehouse Automation And Equipment Warehouse Automation and Equipment 00:20:00 Module 05: Warehouse Processes Warehouse Processes 00:25:00 Module 06: Warehouse Communication Warehouse Communication 00:15:00 Module 07: Warehouse Layout Warehouse Layout 00:20:00 Module 08: Warehouse Safety Warehouse Safety 00:25:00 Module 09: The Future Of Warehousing The Future of Warehousing 00:20:00

***Behaviour Management: Level 2 : Behaviour Management in the Early Years*** This Level 2 : Behaviour Management in the Early Years course is designed for practitioners, parents, and other adults who want to help and support children with behaviour management and understand why children misbehave. The purpose of this Level 2: Behaviour Management in the Early Years course is to look at factors affecting behaviour, learning styles, the role of the adult and positive behaviour strategies. By the end of this Behaviour Management course, the learner will know why children misbehave and how to effectively plan for their needs and learning styles. Special Offers of this Behaviour Management: Behaviour Management Course This Behaviour Management Course includes a FREE PDF Certificate. Lifetime access to this Behaviour Management Course Instant access to this Behaviour Management Course Get FREE Tutor Support from Monday to Friday in this Behaviour Management Course ***Others Benefits of Behaviour Management: Behaviour Management Course Free 03 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Behaviour Management: Behaviour Management course ] ***Behaviour Management: Level 2 : Behaviour Management in the Early Years*** Detailed Course Curriculum of Behaviour Management Module 1: Factors Affecting Behaviours Module 2: Learning Styles Module 3: The Role of the Adult Module 4: Positive Behaviour Strategies Assessment Method of Behaviour Management After completing each module of the Behaviour Management: Behaviour Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Behaviour Management After completing the MCQ/Assignment assessment for this Behaviour Management: Behaviour Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Behaviour Management: Level 2 : Behaviour Management in the Early Years This Behaviour Management course is ideal for: Practitioners Well-being and emotional needs coordinator (WENCO) Childminders Adults interested in the well-being and emotional needs of young children. Requirements Behaviour Management: Level 2 : Behaviour Management in the Early Years Students who intend to enrol in this Behaviour Management: Behaviour Management course must meet the following requirements: Behaviour Management: Good command of the English language Behaviour Management: Must be vivacious and self-driven Behaviour Management: Basic computer knowledge Behaviour Management: A minimum of 16 years of age is required Career path Behaviour Management: Level 2 : Behaviour Management in the Early Years This Behaviour Management: Level 2 : Behaviour Management in the Early Years course may lead you to a variety of career opportunities. Such as: Nursery nurse Child practitioner Childminder Teacher Youth work Certificates Certificate of completion Digital certificate - Included

In the United Kingdom, Social Housing Managers are in high demand asthere are 4.2 million people in need of a social home across the country.Therefore, anyone interested in social housing or those who already work for government agencies, non-governmental organisations, or housing authorities should take this package. This social housing management course illustrates the functions of a social housing manager or officer. By enrolling in this course, you will be able to manage housing and lodging services on behalf of housing associations, corporations, local governments, or charities. You will also understand the relevance of various housing aids and rental help for well-rounded growth. Moreover, this bundle teaches you how to provide clients with social and affordable housing, various housing supports, and rental assistance. Several factors include economic factors, social factors, and legal requirements. As a result, a social housing manager who works for government agencies, nonprofit organisations, relevant agencies, or other related agencies needs to be familiar with the prevailing theories, current problems, and contentious issues you encounter while managing the social housing service in the area. The premium bundle will cover all the theoretical and practical aspects of managing and offering various house services. Along with this Social Housing Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Social Housing and Tenant Management Level 2 Course 02: Property & Estate Agent Course 03: Property Law and Legislation Course 04: Understanding Wills and Probate Laws - Level 2 Course 05: Accounting and Bookkeeping Level 2 Course 06: Public Speaking and Presentation Skill Course Course 07: Sales: Psychology of Customers Course 08: Level 3 Tax Accounting Course 09: Customer Relationship Management Course 10: Decision Making and Critical Thinking Course 11: Time Management Skills will be developed Students will learn the necessity of social housing Learners will understand the maintenance, safety, and security of social housing Learn how to select and manage tenants Get to know about managing rental income and arrears Know how to deal with anti-social behaviour Familiarise with the application procedure of social housing management Learn about the career prospects of social housing manager Get to know how to maintain customer relationship Learn the basics of Property & Estate Agent Opportunity to learn the psychology of tenants So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Social Housing Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. The most efficient way to illustrate the duties of a housing manager or officer is through this bundle in social housing management. Students who enrol in this course learn how to maintain housing and services related to accommodation on behalf of housing associations such as private sector companies, local governments, or charities. Additionally, they know the value of various housing supports and rental assistance for well-rounded development from tenant selection to anti-social behaviours. Curriculum of the Bundle Course 01: Social Housing and Tenant Management Level 2 Introduction Tenant Selection and Tenant Management Managing Rental Income and Arrears Maintenance, Safety, and Security of Social Housing Resident Involvement in Social Housing Dealing with Anti-Social Behaviours Career Prospects of Social Housing Manager Course 02: Property & Estate Agent Module 01 - Estate Agent: An Introduction Module 02 - Different Types of Estate Agents Module 03 - Getting Started on the Job Module 04 - Listing Property: Finding the Sellers Module 05 - Valuation Process Module 06 - Negotiating as Estate Agent Module 07 - Selling Property: Finding the Buyers Module 08 - Letting Property Module 09 - Technology for Estate Agents Module 10 - Regulation of Estate Agents Course 03: Property Law and Legislation Module 01: Introduction to Property Law Module 02: Land Law Principles- Rights and Interests Module 03: Registered and Unregistered Land Module 04: Ownership and Possession of the Property Module 05: Co-Ownership in Property Module 06: Leases and Bailment Module 07: Property Law: License Module 08: The Mortgage Law Module 09: Insurance for Property Maintenance Module 10: Proprietary Estoppel (Property Rights) Module 11: Security Interests in Property Course 04: Understanding Wills and Probate Laws - Level 2 Module 01: An Introduction to Estate and Wills Module 02: Making a Will Module 03: Trusts and Dispositions Module 04: Intestacy Module 05: Probate Module 06: Correcting Errors in a Will Module 07: Revocation of Wills Module 08: Power of Attorney Course 05: Accounting and Bookkeeping Level 2 Introduction to the course Introduction to Bookkeeping Bookkeeping systems Basics of Bookkeeping The functionality of bookkeeping On a personal note Course 06: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 07: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 05: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Course 08: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? No formal entry requirements for Social Housing Management exist so anyone can apply. The only requirements are a desire to learn, proficiency in the English language, and the age of at least 16. Recent graduates Social housing manager Individuals who intend to enhance their knowledge of housing management Requirements Our Social Housing Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Housing officers look after properties that local governments and housing cooperatives have rented, The average starting salary of a housing manager is approximately £21,000 to £35,000 per year. Housing officer Social housing manager Resident involvement officer Supported housing worker Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Social Housing and Tenant Management Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This is a very important course for those who do not feel much comfortable in handling any conflict or difficult conversation. The course provides a detailed roundup of the subject matter that will leverage the development of your conflict management power. Be prepared to handle even the most uncomfortable conversation tactfully. Through the coursework, the learners will be equipped with steps that can demonstrate clever ways to avoid a probable conflict or pacify a crucial conversation. The learners will get to learn how to deliver their message without hurting the opposite party and maintain a respected communication.  Highlights of the course Learn how to avoid and manage conflicts Learn the elements that might ignite conflicts Discover the steps to pacify a crucial conversation Deliver message without hurting the opposite party Comfortably face a difficult conversation Who is this Course for? Conflict Management and Crucial Conversations is CPD Qualification Standards accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Management and Crucial Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our courses' are CPD Qualification Standards accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Preparing for your conversation Welcome FREE 00:01:00 INTRO FREE 00:05:00 Preparing your problem statement 00:06:00 Delivering your conversation Getting into the right state 00:07:00 Presenting your problem statement 00:04:00 Asking your critical question 00:03:00 Listening to the other person 00:05:00 Agreeing on next steps 00:03:00 Finishing the conversation 00:03:00 Conclusion 00:03:00 BONUS Section: examples Example 1 - breaking up 00:07:00 Example 2 - separation at work 00:07:00 Example 3 - Flatmate discussion 00:03:00 BONUS VIDEOS Bonus - Crucial conversations 00:03:00 Bonus - Feedback 00:04:00 Additional Resource Resource : Conflict Management and Crucial Conversations 00:00:00