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23152 Management courses delivered On Demand

Line Management Training Course

By One Education

Managing people is both a privilege and a challenge. This Line Management Training Course is designed for those stepping into management or already guiding a team, who wish to sharpen their approach and build confidence in their leadership style. From performance reviews to delegation, you'll gain the tools to handle everyday managerial tasks with clarity and professionalism—no fluff, just the essentials that make sense and actually help. Whether you're overseeing a small team or navigating the expectations of senior leaders, this course gives you the structure and insight needed to get results. Learn how to motivate staff, deal with awkward situations, and communicate expectations clearly. It’s ideal for supervisors, team leaders, and new managers who want to stop second-guessing and start managing with purpose. Expect straight-talking content that speaks your language—without the buzzwords. What you'll learn from this course: Discover what makes an excellent line manager. Recognise the key stages of effective coaching and mentoring. Get the basics of supervising, motivating, and counselling. Refine your skill of finding talent and communicating efficiently. Gain a comprehensive idea of performance appraisal management. Familiarise yourself with the dynamics of employee relations. Become adept in prioritising while also managing stress and time. Develop your knowledge of conflict resolution techniques. Understand the intricate employment law for line managers Why People Enrol this Course From One Education: Access the course through our dedicated online learning platform 24/7 access to tutor support This course is packed with interactive course content Affordable prices and high-quality training Complete the course 100% online, from any internet-enabled device Flexible course deadlines with full access to the course for one year This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our today and take control of your career! How is the Course assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. The hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this course, you will qualify for the CPD accredited certificate from One Education, as proof of your continued professional development. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements There are no specific prerequisites to enrol in this course. Anyone and everyone can take this course. The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and being over the age of 16. Career path This course can assist you in developing line managerial expertise and preparing for a multitude of fulfilling employment opportunities, such as: Line Managers HR Officer Product Manager Quality Control Analyst Sales Manager Shift Supervisor A year's salary for these employment opportunities in the United Kingdom runs between £15,000 to £50,000.

Line Management Training Course
Delivered Online On Demand3 weeks
£12

Level 2, 3 & 4 Environment Management : Environment & Ecology

By Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3 & 4 Environment Management : Environment & Ecology
Delivered Online On Demand
£100

Level 2 : Behaviour Management in the Early Years

By Training Tale

***Behaviour Management: Level 2 : Behaviour Management in the Early Years*** This Level 2 : Behaviour Management in the Early Years course is designed for practitioners, parents, and other adults who want to help and support children with behaviour management and understand why children misbehave. The purpose of this Level 2: Behaviour Management in the Early Years course is to look at factors affecting behaviour, learning styles, the role of the adult and positive behaviour strategies. By the end of this Behaviour Management course, the learner will know why children misbehave and how to effectively plan for their needs and learning styles. Special Offers of this Behaviour Management: Behaviour Management Course This Behaviour Management Course includes a FREE PDF Certificate. Lifetime access to this Behaviour Management Course Instant access to this Behaviour Management Course Get FREE Tutor Support from Monday to Friday in this Behaviour Management Course ***Others Benefits of Behaviour Management: Behaviour Management Course Free 03 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Behaviour Management: Behaviour Management course ] ***Behaviour Management: Level 2 : Behaviour Management in the Early Years*** Detailed Course Curriculum of Behaviour Management Module 1: Factors Affecting Behaviours Module 2: Learning Styles Module 3: The Role of the Adult Module 4: Positive Behaviour Strategies Assessment Method of Behaviour Management After completing each module of the Behaviour Management: Behaviour Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Behaviour Management After completing the MCQ/Assignment assessment for this Behaviour Management: Behaviour Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Behaviour Management: Level 2 : Behaviour Management in the Early Years This Behaviour Management course is ideal for: Practitioners Well-being and emotional needs coordinator (WENCO) Childminders Adults interested in the well-being and emotional needs of young children. Requirements Behaviour Management: Level 2 : Behaviour Management in the Early Years Students who intend to enrol in this Behaviour Management: Behaviour Management course must meet the following requirements: Behaviour Management: Good command of the English language Behaviour Management: Must be vivacious and self-driven Behaviour Management: Basic computer knowledge Behaviour Management: A minimum of 16 years of age is required Career path Behaviour Management: Level 2 : Behaviour Management in the Early Years This Behaviour Management: Level 2 : Behaviour Management in the Early Years course may lead you to a variety of career opportunities. Such as: Nursery nurse Child practitioner Childminder Teacher Youth work Certificates Certificate of completion Digital certificate - Included

Level 2 : Behaviour Management in the Early Years
Delivered Online On Demand2 hours
£12

Construction Management and Cost Estimation

By Training Tale

Estimating costs is a critical component of construction management. A construction project's success is heavily reliant on cost estimation. The construction cost estimation process is a detailed process that necessitates a number of steps in order to determine the true costs of a project. In the construction industry, professional cost estimators are hired to evaluate and analyze project costs. As a result, the demand for cost estimators continues to rise with each passing year. This Level 1 Construction Cost Estimation course is designed for anyone who wants to become a competent and confident Construction Manager. This Construction Management and Cost Estimation course is designed by highly skilled professionals to provide you with an effective understanding of the cost estimation process in construction management. Learn how and why accurate construction project estimates are required while studying a breakdown of the estimating procedure and key planning processes. You will also learn the significance of estimating for variations, how project budgets must often be revised, and the risks of inaccurate estimation in this Construction Management and Cost Estimationcourse. Learning Outcomes After completing this Construction Management and Cost Estimation course, the learner will be able to: Understand the fundamentals of Construction Management. Understand the role & responsibilities of the Construction Supervisor. Understand the functions of Construction Management. Understand the phases of the Construction Project. Gain in-depth knowledge about Construction Inspection and Testing. Gain a solid understanding of cost estimation in the Construction industry. Why Choose Construction Management and Cost Estimation Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ----------------------------------------- Other two courses that are included with our Construction Management and Cost Estimation Bundle Course Course 01: RIDDOR Training Course 02: Construction Project Management Others Benefits of Construction Management and Cost Estimation Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [Note: Free PDF certificate will be provided as soon as the Construction Management and Cost Estimation Course is completed] Detailed Course Curriculum Module 01: An Overview of Construction Management Module 02: More About Construction Management Module 03: Cost Estimation in Construction Industry ------------------------------------- Assessment Method After completing each module of the Construction Management and Cost Estimation Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Construction Management and Cost Estimation course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Construction Management and Cost Estimation course is ideal for: Managers, supervisors and team leaders Small business owners and Entrepreneurs Staff working in Construction industry and wishing to enhance their CVs Requirements There are no specific requirements for this Construction Management and Cost Estimation bundle course because it does not require any advanced knowledge or skills. Career path Opportunities included with our Construction Management and Cost Estimation course: Cost Estimation - Construction Assistant Cost Estimation - Construction Coordinator Cost Estimation - Site Assistant Certificates Certificate of completion Digital certificate - Included

Construction Management and Cost Estimation
Delivered Online On Demand15 hours
£12

Inventory & Stock Management Training

By IOMH - Institute of Mental Health

Inventory and stock management is the process of tracking and controlling the flow of goods in and out of a warehouse. It involves everything from ordering and receiving products to storing and picking them for shipment. Effective inventory and stock management can help businesses to improve their efficiency, reduce costs, and increase customer satisfaction. If you are looking to improve your inventory and stock management, then you need to take Inventory & Stock Management course. You Will Learn The Following Things: Develop a comprehensive understanding of inventory and stock management principles. Learn effective order-picking strategies to optimise warehouse operations. Gain knowledge of warehouse automation and equipment for increased efficiency. Understand essential warehouse processes and communication strategies. Explore the future of warehousing and stay ahead of industry trends. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Inventory & Stock Management Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Inventory & Stock Management Training course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Warehouse managers and supervisors seeking to enhance their skills. Supply chain professionals looking to optimise inventory management. Individuals interested in pursuing a career in warehouse operations and logistics. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Inventory & Stock Management Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Warehouse Manager: £25,000 - £45,000 per year Supply Chain Analyst: £25,000 - £40,000 per year Logistics Coordinator: £20,000 - £35,000 per year Inventory Control Specialist: £25,000 - £40,000 per year Operations Manager: £30,000 - £60,000 per year Course Curriculum Module 01: Introduction To Warehousing Introduction To Warehousing 00:35:00 Module 02: Inventory And Stock Inventory And Stock 00:25:00 Module 03: Order Picking Strategies Order Picking Strategies 00:25:00 Module 04: Warehouse Automation And Equipment Warehouse Automation and Equipment 00:20:00 Module 05: Warehouse Processes Warehouse Processes 00:25:00 Module 06: Warehouse Communication Warehouse Communication 00:15:00 Module 07: Warehouse Layout Warehouse Layout 00:20:00 Module 08: Warehouse Safety Warehouse Safety 00:25:00 Module 09: The Future Of Warehousing The Future of Warehousing 00:20:00

Inventory & Stock Management Training
Delivered Online On Demand3 hours 30 minutes
£10.99

Personal Finance and Debt Management

4.9(27)

By Apex Learning

14 in 1 "Personal Finance and Debt Management" Bundle only at £79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Personal Finance and Debt Management course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Personal Finance and Debt Management bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Personal Finance and Debt Management course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Personal Finance and Debt Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Personal Finance and Debt Management Bundle Consists of the following Premium courses: Course 01: Financial Modeling Course for a Non-Finance Background Course 02: Debt Management - Online Course Course 03: Improve your Financial Intelligence Course 04: Professional Personal Finance Course Course 05: Capital Budgeting & Investment Decision Rules Course 06: Budgeting and Forecasting Course 07: Financial Analysis Course 08: Investment Banking & Valuation Course 09: Finance Assets Course 10: Level 3 Tax Accounting Course 11: Essentials of UK VAT Course 12: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 13: English Law and Legal System Level 3 Course 14: Decision Making and Critical Thinking How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Personal Finance and Debt Management expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Financial Modeling Course for a Non-Finance Background Module 01: Introduction Module 02: Project Cost Module 03: Depreciation Module 04: Schedule of Term Loan Module 05: Profit and Loss Account Module 06: Preparation of Balance sheet CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Personal Finance and Debt Management bundle. Requirements Our Personal Finance and Debt Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Personal Finance and Debt Management expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the PDF Certificate for the title course (Financial Modeling Course for a Non-Finance Background) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Financial Modeling Course for a Non-Finance Background) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Personal Finance and Debt Management
Delivered Online On Demand
£79

Customer Service Management: Recovering Difficult Customers

4.5(3)

By Studyhub UK

Overview In an era where brand loyalty is highly coveted yet elusive, the 'Customer Service Management: Recovering Difficult Customers' course serves as your compass to navigate the treacherous waters of volatile client interactions. Our comprehensive curriculum highlights the art and science of transforming challenging situations into opportunities, turning disgruntled customers into brand ambassadors. Delve deep into the core essence of who you are, refine your approach to handling customers in-person, over the phone, or electronically, and master the nuances of discerning when to escalate a situation. Customers today crave more than just a product; they yearn for a memorable experience. The course offers a rich tapestry of skills and knowledge tailored to meet modern-day challenges. From developing your attitude to cultivating return business, each module unfolds a new chapter in the world of stellar customer service. By the end of this transformative journey, learners will possess the understanding to tackle complex customer-centric scenarios with finesse and poise. Electronic customer service has emerged as the new frontier in today's digital age. With our dedicated modules focusing on telephonic and electronic customer service, learners will be able to effectively cater to the digitally-savvy clientele. Additionally, our exclusive segment on 'Recovering Difficult Customers' will empower you with strategies to mend bridges and foster positive relationships even after a misstep. Learning Outcomes Understand the foundational principles of effective customer service management. Develop a positive, solution-oriented attitude towards customer interactions. Recognise and aptly address diverse customer needs to ensure satisfaction. Strategise and implement techniques to ensure return business and loyalty. Deliver outstanding customer service face-to-face, telephonically, and digitally. Acquire expertise in managing and recovering challenging customer scenarios. Distinguish between situations that can be resolved independently and those requiring escalation. Why buy this Customer Service Management: Recovering Difficult Customers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Management: Recovering Difficult Customers you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Management: Recovering Difficult Customers is suitable for:  Aspiring customer service managers aiming to excel in their roles. Businesses seeking to elevate their customer service standards. Frontline staff keen on enhancing their customer interaction techniques. Team leads or supervisors in charge of customer service departments. Entrepreneurs aiming to build a robust customer-centric model. Prerequisites This Customer Service Management: Recovering Difficult Customers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £25,000 - £45,000 Annually Client Relationship Officer: £28,000 - £50,000 Annually Customer Retention Specialist: £24,000 - £40,000 Annually Call Centre Supervisor: £22,000 - £35,000 Annually Customer Experience Strategist: £30,000 - £55,000 Annually Digital Customer Service Analyst: £27,000 - £52,000 Annually Course Curriculum Customer Service Management: Recovering Difficult Customers Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Customer Service Management: Recovering Difficult Customers 00:20:00 Final Exam Final Exam - Customer Service Management: Recovering Difficult Customers 00:20:00

Customer Service Management: Recovering Difficult Customers
Delivered Online On Demand2 hours 38 minutes
£10.99

The Unwritten Rules of Project Management

By IIL Europe Ltd

The Unwritten Rules of Project Management This is based on the talk that I gave at the PM Academy in Miami - what Jim Elders taught me and how I have used his advice throughout my career. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

The Unwritten Rules of Project Management
Delivered Online On Demand30 minutes
£20

Corporate Risk And Crisis Management - CPD Accredited 3 Courses Bundle

5.0(14)

By Training Express

Stability is no longer a given in today’s corporate landscape. Unexpected threats—from internal vulnerabilities to external crises—can derail even the most prepared organisations. This CPD Accredited 3-course bundle is tailored for those seeking a deeper understanding of how businesses anticipate, assess, and respond to risk. From corporate risk strategy to crisis planning and fraud prevention, this training package explores the systems that help protect both reputation and operations. The trio of courses offers structured insights into risk frameworks, regulatory obligations, and how companies detect and address fraud. Designed with flexibility in mind, the training is entirely online, allowing learners to gain essential knowledge without disrupting their schedules. Whether you're aiming to strengthen your organisation’s resilience or sharpen your awareness of risk culture, this course bundle provides a clear route to understanding the mechanics of risk management in today’s business environment. These comprehensive courses are available in this Corporate Risk And Crisis Management - CPD Accredited 3 Courses Bundle Course 01: Corporate Risk And Crisis Management Course 02: Compliance and Risk Management Course Course 03: Security Risk and Fraud Prevention **Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Corporate Risk And Crisis Management Module 01: Introduction to Risks and Risk Analysis Module 02: Process of Risk Analysis and Management Module 03: Corporate of Risk Management Module 04: Managing Financial Risks Module 05: Introduction to Crisis and Crisis Management Module 06: Crisis Response and Communication Module 07: Incidents Management and Emergency Response Plan Module 08: Crisis Management Team Module 09: Post Crisis Phase Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Corporate Risk And Crisis Management - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Corporate Risk And Crisis Management - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Corporate Risk And Crisis Management - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Corporate Risk And Crisis Management - CPD Accredited 3 Courses Bundle training.

Corporate Risk And Crisis Management - CPD Accredited 3 Courses Bundle
Delivered Online On Demand1 hour
£41

Conflict Management and Crucial Conversations

By iStudy UK

This is a very important course for those who do not feel much comfortable in handling any conflict or difficult conversation. The course provides a detailed roundup of the subject matter that will leverage the development of your conflict management power. Be prepared to handle even the most uncomfortable conversation tactfully. Through the coursework, the learners will be equipped with steps that can demonstrate clever ways to avoid a probable conflict or pacify a crucial conversation. The learners will get to learn how to deliver their message without hurting the opposite party and maintain a respected communication.  Highlights of the course Learn how to avoid and manage conflicts Learn the elements that might ignite conflicts Discover the steps to pacify a crucial conversation Deliver message without hurting the opposite party Comfortably face a difficult conversation Who is this Course for? Conflict Management and Crucial Conversations is CPD Qualification Standards accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Management and Crucial Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our courses' are CPD Qualification Standards accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Preparing for your conversation Welcome FREE 00:01:00 INTRO FREE 00:05:00 Preparing your problem statement 00:06:00 Delivering your conversation Getting into the right state 00:07:00 Presenting your problem statement 00:04:00 Asking your critical question 00:03:00 Listening to the other person 00:05:00 Agreeing on next steps 00:03:00 Finishing the conversation 00:03:00 Conclusion 00:03:00 BONUS Section: examples Example 1 - breaking up 00:07:00 Example 2 - separation at work 00:07:00 Example 3 - Flatmate discussion 00:03:00 BONUS VIDEOS Bonus - Crucial conversations 00:03:00 Bonus - Feedback 00:04:00 Additional Resource Resource : Conflict Management and Crucial Conversations 00:00:00

Conflict Management and Crucial Conversations
Delivered Online On Demand1 hour 4 minutes
£25