3376 Management courses in Viewpark delivered Live Online

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience (1 of 2): What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator AM - Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Keynote Address with Q&A from the audience (2 of 2): What to expect from Monique's Keynote: This isn’t your typical “communication 101” talk. Monique Helstrom brings 27 years of real-world experience, high-level insight, and zero fluff. She’s coached leaders, built operational ecosystems, and even served as the “Chief of Simon Sinek” (yes, that Simon Sinek). Safe to say, she knows a thing or two about working with humans—especially when they’re brilliant, busy, and occasionally impossible. In this keynote, Monique will: Call out the silent killers of great communication (you will relate) Show you how to set clearer expectations without sounding like a robot Teach you how to be both direct and kind (it’s possible, promise) Arm you with practical strategies that work in real-world pressure-cooker moments Remind you why your voice and presence matter—no matter your title Expect sharp insight, a few laughs, and a lot of “why has no one told me this before?” Monique's Career Bio: With 27 years of experience building humans and operational ecosystems, Monique coaches, recruits, and speaks with one mission: To help people become who they were always meant to be — effective, self-aware, and unstoppable. Formerly the Executive Assistant and “Chief of Simon Sinek,” Monique was the force behind the scenes of a global thought leadership brand. She’s worked with top executives, entrepreneurs, assistants, creatives, and mission-driven organisations around the world and has seen the same issue repeat itself time and time again: communication breakdown, unclear expectations, and wasted potential. So she decided to fix it. As a speaker, coach, and specialised recruiter, Monique delivers real talk and real strategies. She teaches principals how to work with, not just have, high-performing assistants and shows assistants how to stand tall, communicate clearly, and own their worth. Her work is rooted in practical psychology, pattern recognition, and the simple the truth that people can change when they’re given the tools and support to do so. Monique’s areas of expertise include: Communication — Building trust, clarity, and accountability for everyone. Executive presence — Strategic thought, self-confidence, and influence. How to lead, leverage, and grow high-performing assistant partnerships. Goal setting, feedback, and performance coaching that drives personal growth and business results. Identifying operational inefficiencies and translating them into clear, people-powered solutions. Source: Monique Helstrom - YouTube Channel. Panel Session Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

Level 3 Certificate in Understanding Autism will provide further learning in autism for those that have already completed the level 2 qualification.

Lean Six Sigma Yellow Belt Certification Program: In-House Training This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. Participants will learn basic tools and techniques of Lean Six Sigma and those who pass a thirty-question exam (70% or above) will become a Certified Lean Six Sigma Yellow Belt. This course is delivered through four 3-hour online sessions. What you Will Learn You'll learn how to: Establish the structure that supports and sustains Lean Six Sigma Quality Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO, and Yield) Select successful, high-impact projects that match strategic objectives Document, measure, and improve key processes using the DMAIC (Define, Measure, Analyze, Improve, and Control) Methodology Utilize data-based thinking to make key business decisions Introduction to the Fundamentals and Vision of Lean Six Sigma Lean Six Sigma's focus on the customer, on quality, and on results The costs of poor quality Critical factors to consider when deploying Lean Six Sigma Lean Six Sigma as a process improvement methodology Lean Six Sigma metrics Why do it - ROI and payback for Lean Six Sigma Business Process Management Critical Lean Six Sigma roles and responsibilities Main aspects of managing the organizational change Project selection Metrics of Lean Six Sigma and the DMAIC Model How to strategically align business metrics and projects within an organization How to identify and measure quality characteristics which are critical to customers What does the customer (internal or external) really want from our products and services? Establishing appropriate teams and setting those teams up to be successful What defines a good measurement system? How are we doing (learning the secret to measuring the right things, right)? How to improve output measures by understanding and measuring the process Where are there defects (how to properly select and scope high-impact projects)? Where is the process broken (the Lean Six Sigma version of root cause analysis)? How to determine the process efficiency, or value add, of a process The appropriate use of quality tools Understanding the concept of variation and how to reduce knee-jerk reactions How to achieve breakthrough results for any key measure How can we ensure the identified improvements will be sustainable (the basics of process control)?

Participants learn how to handle complaints and negative online reviews with confidence and professionalism. For customer service professionals looking to develop.

This course is intended for Beginner-Moderate exposure is recommended for this course. The topics covered are cumulative in nature, and they require minimal understanding of email applications and composition. Overview The objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email. In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages. 1 - E-mail basics E-mail characteristics Writing online versus on paper Understanding the advantages and disadvantages of e-mail Understanding the cultural significance of e-mail E-mail programs Using an e-mail program to send e-mail When to use e-mail Communicating by e-mail Understanding when to avoid using e-mail Writing an e-mail message Using the MAIL acronym 2 - E-mail policies Company policies Avoiding improper e-mail messages Ensuring employee compliance to e-mail policies Copyright laws, viruses, and liability Avoiding copyright infringement Avoiding viruses Identifying e-mail liability 3 - E-mail features and security Features of an e-mail program Using attachments Using priority labels and signature files Features of an e-mail program Using attachments Using priority labels and signature files Discussing e-mail program options Securing e-mail Using encryption and digital signatures Using passwords 4 - E-mail messages Message headers Using headers E-mail message body Including proper greeting Structuring an e-mail message Closing an e-mail message 5 - E-mail effectiveness E-mail recipients Considering the factors that determine e-mail writing Anticipating recipient reaction Message management Managing your e-mail effectively 6 - Netiquette guidelines Netiquette style Using proper tone Following formatting guidelines Emoticons and abbreviations Using emoticons and electronic abbreviations 7 - Composing online correspondence Online communication Achieving the objective of the message Language and punctuation Improving online writing style Using punctuation correctly Efficient writing habits Constructing sentences Constructing paragraphs Editing e-mail messages

Grief & Bereavement Training Certification programme to help others heal from grief, loss and emotional pain.

Course Information Join our comprehensive three-day programme designed as an invaluable external training opportunity for auditors, audit programme managers, and individuals subject to audits. This course is tailored to foster a deep understanding and cultivate essential skills for auditing the validation of computer systems intended for GxP environments (GLP, GCP, GMP, GDP, GPvP). Commencing with an overview of regulatory prerequisites and the system life cycle, the course swiftly transitions to focus on the pragmatic aspects of auditing computer system validation. Experience a blend of presentations, interactive discussions, and immersive practical workshops throughout the duration of the course. Delegates will benefit from practical examples of how to understand the framework of applicable regulations and guidance. Apply risk management techniques to audit planning Plan and conduct computerised system audits Assess system validation documentation to verify compliance Evaluate data integrity and security issues Prepare for regulatory inspection. The course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Understand the vulnerabilities of computerised systems Learn how to create a compliance checklist Link system development with good business practice. Is this course for you? Auditors Audit programme managers Individuals subject to audits. Tutors Tutors will be comprised of (click the photos for biographies): Nichola Stevens Director and Principal Consultant, Nuncius Compliance Solutions Ltd Barry McManus Consultancy Partner, Empowerment Quality Engineering Ltd Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome and Introductions 09:45 Why We Validate and Regulatory Trends 10:30 Break 10:45 Audit Overview, High Level Process and Scheduling 11:30 System Lifecycle 12:30 Lunch 13:15 Exercise 1 - Audit Scheduling 14:45 Exercise 1 - Feedback 15:15 Break 15:30 Validation Deliverables 16:30 Risk Assessments 17:30 Close of Day 1 Day 2 09:00 Supplier Assessment 10:30 Break 10:45 Exercise 2 - Planning a Supplier Audit 12:00 Exercise 2 - Feedback 12:30 Lunch 13:15 Exercise 3 - Auditing a Computerised System Validation Package 15:30 Break 15:45 Exercise 3 - Feedback 16:30 Change Control 17:15 Close of Day Day 3 09:00 Infrastructure Qualification 09:45 Maintaining a Validated State - Operational Processes 11:00 Break 11:15 Exercise 4 - Auditing Systems in Operational Use 12:45 Lunch 13:30 Exercise 4 - Feedback 14:15 Exercise 5 - Auditing Trail Review 15:30 Break 15:45 Exercise 5 - Feedback 16:15 Course Objectives Summary and Any Additional Questions 16:45 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 19 Points Development Level Develop

Why Learn Vectorworks Basics to Essentials Training Course? Our Vectorworks training is meticulously crafted to educate and inspire designers of all levels. Whether you're a beginner or an experienced designer, our courses will equip you with new skills, refine your workflows, and teach Plans, sections and elevations. Course Link Duration: 10 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own schedule by pre-booking hours of your choice, available from Mon to Sat between 9 am and 7 pm. Vectorworks Basics to Essentials Training Course Discover and Enhance Your Design Skills Our Vectorworks training is meticulously crafted to educate and inspire designers of all levels. Whether you're a beginner or an experienced designer, our courses will equip you with new skills, refine your workflows, and unlock the full potential of your Vectorworks software. Online Training Options Customized Online Sessions: Tailored training sessions for your specific needs and expertise level. Virtual Classroom: Join interactive virtual classes from the comfort of your office. Getting Started Guides: Comprehensive guides to help you navigate the fundamentals of Vectorworks. In-Person Training Opportunities Customized On-Site Sessions: Hands-on training delivered directly to your office or regional event. One to One: Engage in interactive learning at our training locations. Get Vectorworks https://www.vectorworks.net › downloads › ServicePack Vectorworks, Inc. 2D 3D CAD BIM software for Mac or Windows allows designers to transform the world. Project sharing makes it easy. Download or try today. Module 1: Grasping CAD and Vectorworks Understanding the Role of CAD in Design Getting Acquainted with Vectorworks Software Module 2: Configuring Your Workspace Customizing Your Workspace Essential Options and Preferences Module 3: Mastering Foundational Drawing Skills Techniques for Drawing Object Selection Methods Module 4: Advanced Object Manipulation Merging Shapes Reflecting Objects Rotating Objects Grouping Elements Module 5: Precision Drawing and Scaling Techniques Working with Scale Setting Preferences for Accuracy Creating and Saving Templates Module 6: Achieving Accurate Object Placement Ensuring Drawing Precision Precise Object Movement Module 7: Advanced Editing Methods Utilizing Fillet Tool Applying Offset Function Module 8: Understanding Object Attributes and Groups Basic Attribute Management Editing Object Groups Module 9: Object Duplication Techniques Linear Duplicates Rectangular Duplicates Circular Duplicates Module 10: Crafting Room Plans Designing Walls Incorporating Windows and Doors Module 11: Development of Room Plans Methods for Room Plan Drawing Module 12: Exploring Additional Attributes Hatch Patterns Gradients Image Fills Module 13: Creating Elevation Drawings Elevation Drawing Techniques Effective Approaches Module 14: Importing Images for Graphic Use Graphic Illustration Integrating Images Module 15: Symbols and Resource Handling Symbol Creation Introduction to Resource Browser Module 16: Organizing Drawings Using Design Layers Optimizing Design Layer Utilization Module 17: Labeling Drawings and Title Blocks Drawing Labels Title Block Text Placement Module 18: Plotting and Printing Methods User Interface Navigation and Terminology Printing Approaches Module 19: Generating Drawing Sheets A1, A2, and A3 Sheet Formats Module 20: Utilizing Viewports Effectively Managing Multiple Views Module 21: Professional Model Presentation Techniques Paper Space Presentation Conversion to PDF Formats Module 22: File and Project Management Module 23: Object Display and Terminology Module 24: Objects and Data Management Module 25: Precise Object Placement Object Snapping Quick Selection Module 26: Dividing and Measuring Objects Module 27: Dimensioning and Annotations Module 28: Working with Text Elements Module 29: Customizing Tool Palettes Module 30: Organizing Tool Palettes Module 31: Efficient Tool Palette Usage Module 32: Standard Views and Drawing Techniques Module 33: Drawing Curved Shapes Arcs, Donuts, and Ellipses Drawing Module 34: Real-World Units and Measurements Module 35: Object Manipulation Adjusting Object Angles Module 36: File Handling and Management Saving, Exiting, and Opening Projects Module 37: Creating Mirrored Images Module 38: Introduction to 3D Modeling Creating Extrusions Basic 3D Concepts Understanding For a free 30-day trial of Vectorworks, request an evaluation serial number at the provided link. https://www.vectorworks.net/trial Learning Outcomes of the Vectorworks Basics to Essentials Training Course: Proficiency in Vectorworks software, mastering its basic and essential features. Enhanced design skills and efficient workflows for architectural, landscape, and entertainment projects. Customized training based on individual needs and expertise levels. Flexibility with online and on-site options for convenient learning. Access to Vectorworks University with a wealth of resources for continuous learning. Interactive virtual classrooms and immersive hands-on training for practical experience.

InDesign face to face training customised and bespoke.

QA Level 1 Award In Fire Safety Awareness (RQF) Face to Face: Half-day course Virtual Classroom: Spread over 2 sessions of 2½ hr duration This course is an ideal way to ensure that all employees have a good understanding of fire safety Candidates will learn basic fire safety principles in order to ensure they are keeping themselves and others in the workplace safe at all times Benefits of this course: Candidates will learn basic fire safety principles in order to ensure they are keeping themselves and others in the workplace safe at all times Candidates will also learn what to do in the event of an emergency and the simple measures that can be taken to control the risk of fires With subjects covered in just half a day, this course is an ideal way to ensure that all employees have a good understanding of fire safety, whilst minimising disruption to your organisation’s day to day activity This course is also good for those who just want to know a bit more about keeping themselves and loved ones safe from possible fires Course Contents: Causes of Fire in the Workplace The Costs of Fires in the Workplace for Employers, Employees and Society Basic Fire Safety Duties and Responsibilities Actions to be taken in the event of a Fire Principles of Fire Risk Control Safe Use of Portable Fire Fighting Equipment Fire Safety Equipment Checks Accredited, Ofqual regulated qualification: TOur Fire Safety Awareness course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your Fire Safety Awareness Training is of high quality and is a very good way to make sure your employees have an Awareness in Fire Safety. The Ofqual Register number for this course is 603/2627/X