Duration 1 Days 6 CPD hours This course is intended for This course is intended for business professionals in a variety of roles who want to learn about Agile methodologies as a prelude to Agile adoption or migration, and for those who work on projects that require more flexibility and adaptability than traditional project management approaches. Overview In this course, participants will identify the Agile project management principles and use the Scrum methodology of Agile to manage projects. You will: Identify basic concepts, core values, principles, and methodologies of Agile. Address the myths, challenges, and benefits of Agile. Define the Scrum methodology of Agile. Execute sprint ceremonies using Scrum tools and techniques. Agile project management is growing in popularity as a method for delivering value quickly. This course presents the tenets of Agile methodologies using the Scrum framework as a primary example to demonstrate the Agile approaches, their benefits, and challenges. Getting Started with Agile Overview of Agile Core Values of Agile Principles of Agile Common Methodologies of Agile Addressing the Myths, Challenges, and Benefits of Agile Overcome the Myths and Misunderstandings of Agile Overcome the Challenges of Agile The Benefits of Agile Introducing the Scrum Methodology Identify Roles and Responsibilities in Scrum Define the Sprint Ceremonies Executing Sprint Ceremonies Estimate a Scrum Project Conduct a Sprint Planning Meeting Conduct a Sprint Conduct a Sprint Review Meeting Conduct a Sprint Retrospective Meeting Additional course details: Nexus Humans Introduction to Agile and Scrum Methodologies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Agile and Scrum Methodologies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
ITIL® 4 Specialist: Create, Deliver and Support: Virtual In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management
We all have different experiences, backgrounds and perspectives which mean that we can all react differently to situations at work, which can also affect the relationships we have. This diversity of experience and thought is a good thing, but on occasion it can also lead to misunderstanding and conflict between individuals which need effective resolution strategies. Conflict can have a significant impact on colleagues and the business financially and emotionally. It is important that as a manager you have the tools to resolve conflict before it becomes an issue. What does the course cover? What is Workplace conflict? What causes conflict in the workplace? The effects of conflict on colleagues and the business Types of Conflict Conflict Management Styles Early Conflict resolution Mediation
Accredited through APMG International, certified in the UK by the National Cyber Security Centre (NCSC) and listed as qualified cyber training by Department of Homeland Security Cybersecurity and Infrastructure Security Agency (DHS CISA) in the USA, the NIST Cyber Security Professional (NCSP®) training program teaches individuals and organizations how to engineer, operationalize, and continually improve a NIST Cybersecurity Framework program. This introductory level, non-examinable NCSP® Digital Business Risk Awareness Certificate course takes learners on a journey to understand how the ever-changing cyber threat landscape impacts an organization's ability to secure the value of its digital business services. The course will allow participants to apply what they learn in a real-world environment.
Gain insights into how to master the dynamics of the opposite colour energies and see the dynamics within your team shift towards healthy relationships. Watch as your bottom line improves as suddenly more is getting done in a smarter way.
Today's administrative professional needs flexibility and a broad portfolio of skills including self-motivation, assertiveness, and the ability to deal with difficult people. You will benefit from this course if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques. This course will help you identify: your areas of strength and your areas for improvement in the work environment ways to accept new challenges and responsibilities with confidence what motivates you at work techniques to improve your planning and time management ways of improving your influencing and assertiveness skills your preferred working style (and relate it to your interaction with others) ways of using your initiative how to deal with challenging people, using recognised communication methods The course will help you develop a flexible set of skills that will allow you to succeed at work, no matter what the day throws at you. It will help you communicate effectively with a diverse range of colleagues and others with tact and diplomacy. And, finally, it will help you provide the administrative support that is essential for the smooth running of your area and of the organisation as a whole. 1 Introduction Overview Introductions Individual objectives 2 What exactly is your role? Before looking at new skills and techniques, where are you now? Do you have the skills, knowledge and attitude required to be an exceptional administrator? Understand your job criteria Identifying your strengths and areas for development Activity - skills analysis Activity - action plan 3 Building trust How can you build trust? Understanding the links between reliability, consistency and trust What is required to deliver efficient service? Activity: efficient service requirements of the professional administrator 4 Working styles Identifying your working style preference Understanding the importance of a flexible approach Identifying areas of improvement to become a more effective team member Activity: Questionnaire (completing, scoring and charting) Activity: drawbacks of my style Developing your working style 5 Assertiveness Understand the differences between behaviours Activity: Definition and characteristics of assertive / aggressive / passive behaviour Activity: Identifying different behaviours Understanding how to be more assertive How to use assertiveness techniques How to ask for feedback Activity: Making requests assertively Activity: Refusing requests assertively 6 Time management The importance of planning for success The importance of managing interruptions The importance of having clear purpose Time management best practices Activity: How do you plan your time? What prevents you improving your time management? How will you recognise success? 7 Prioritisation How to prioritise work to meet deadlines The prioritisation matrix Activity: Post it! 8 Dealing with interruptions The impact interruptions have on productivity How to manage interruptions Activity: What interruptions do you experience? What tactics can be employed to reduce these interruptions? 9 Close Open forum Summary Action planning
Duration 1 Days 6 CPD hours This course is intended for To ensure success, students will need to be familiar with using personal computers and should have experience using a keyboard and mouse. Students should also be comfortable working in the Windows environment and be able to manage information on their computers. Overview Upon successful completion of this course, you will be able to create and develop Excel worksheets and workbooks in order to work with and analyse the data that is critical to the success of your organisation. This course is intended for those who wish to gain the foundational understanding of Excel that is necessary to create and work with electronic spreadsheets. Excel can help you organise, calculate, analyse, revise, update, and present your data. Getting Started with Excel Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter and Edit Cell Data Fill Cells with Series of Data (AutoFill and Flash Fill) Use Excel Help Performing Calculations Create Worksheet Formulas Insert Functions and use Autocomplete Reuse Formulas and Functions Create an Absolute Reference Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows Move and Copy Data between Cells Search for and Replace Data Use Spellcheck and Proofing Formatting a Worksheet Apply Text Formats Apply Number Formats Align Cell Contents Apply and Copy Cell Styles Apply Basic Conditional Formatting Printing Workbooks Preview and Print a Workbook Controlling Page Layout Adding Headers and Footers Set Print Titles and Print Ranges Managing Workbooks Manage Worksheets Insert and Delete Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties
Duration 1 Days 6 CPD hours This course is intended for To ensure success, students should have completed Excel Essentials and Excel Functions Including Pivot Tables and Lookups or have the equivalent knowledge and experience. Overview Upon successful completion of this course, students will be able to enhance productivity and efficiency by streamlining workflow, collaborate with others, and audit and analyse data. This course is designed for students desiring to gain skills necessary to create macros, collaborate with others, audit and analyse data, incorporate multiple data sources, and import data. Working with Multiple Worksheets and Workbooks Working with Named Ranges Link Cells Across Worksheets and Workbooks Use 3D References to Calculate Across Worksheets Consolidate Data Use Formula Auditing and Error Checking Reveal Formulas Trace Cell Precedents and Dependents Locate Errors in Formulas Watch and Evaluate Formulas Reviewing and Protecting Workbooks Control Data Entry via Data Validation Protect Workbook Access Protect Worksheets and Cell Content Add and Edit Comments Prepare a Workbook for Distribution Modify Excel's Default Settings Using Macros to Automate Workbook Functionality Create Macros via Recording Run Macros via Buttons and Shortcuts Assign Macros to the Quick Access Toolbar and Ribbon Assign Macros to Objects View Macro Code Forecasting and Analysis Data Use Conditional Formatting to Highlight, Sort and Filter Key Data Advanced Conditional Formatting using Formulas Create Sparklines to Visualise Data Add Trendlines to Charts to Visualise and Forecast Trends Use Data Tables and Scenarios to Project Potential Outcomes Use Goal Seek to Calculate Outcomes Forecast Data Trends Using Solver
This course will provide the key to successful inventory management, by combining practical inventory control techniques with sound procurement practice, to produce a solid foundation to enable your supply chain to meet customer expectations at the lowest possible cost. PARTICIPANTS WILL LEARN HOW TO: • Understand the role of inventory in an effective supply chain. • Understand categories of stock and how to tailor stockholdings. • Learn how to utilize key concepts, variables and metrics that allow for effective management of inventory. • Understand how product demand and product lifecycle are connected to inventory management. COURSE TOPICS INCLUDE: • Demand Characteristics and the Product Life Cycle • Push and pull systems • Demand forecasting • Categorisation of stock • ABC Analysis • Economic order quantity and minimum order quantity • Safety stock and stock cover • Materials requirements planning (MRP) • Stock replenishment systems • The cost of managing stock
Overcoming Anxiety with NLP is a three hour online workshop with Accredited Trainer of NLP and Clinical Hypnotherapist Paul McGowran of proactivenlp.com. During the workshop Paul will take delegates through understanding how to resolve their own anxiety using NLP thinking and techniques. You can live a life without anxiety, sign up now.