2252 Management Skills courses near Dublin delivered Online

Level 3 Award in Education and Training - AET, previously PTLLS, is the mandatory minimum qualification if you want to be a FE teacher or trainer in your chosen field in the UK. If you are thinking about getting into teaching, this Level 3 Award in Education and Training (AET), previously known as the PTLLS course, is a great way to start. As a teacher, you can play a significant role in society and positively impact your students' lives. Currently, there is a huge demand for teaching jobs across the globe, and you know how satisfying it could be! So, if you aspire to be a changemaker, this is the ultimate course we can offer you. This course is designed so that both freshers and those working in an educational setting can get the benefit. Further, through this course, the current teachers can achieve formal recognition of their skills. Awarding Body The Level 3 Award in Education and Training course is accredited by Active IQ. A certificate from this renowned awarding body will bring you out as a highly marketable candidate within the desired industry. There is Something More for You with This PTLLS Course As a course provider, we highly value our learners' needs. That is why we are giving you some relevant courses for teaching and training for free to benefit you. With these courses, you can further enrich your knowledge and employability skills. Here are those - Diploma in Special Education Needs (SEN) EYFS Teaching Diploma Early Years Level 4 Primary Teaching Diploma Level 2 Diploma for the Early Years Practitioner Learning Outcomes of the PTLLS Course By the end of this PTLLS course, you will be able to: Identify and perform the roles of a teacher. Explain and apply the teaching and learning approaches. Plan a training session for your learners of different backgrounds. Describe the teachers' attributes and expectations. Prepare inclusive lessons and training sessions for your students. Analyse the role, responsibilities and relationships in education and training. Prepare and administer necessary assessments for your students. Why Choose PTLLS from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Dedicated tutor support during office hour (Monday to Friday) Course developed by industry experts. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Gift Courses. PTLLS Course Curriculum Module 01: Understanding Roles, Responsibilities and Relationships in Education and Training Understand the Teaching Role and Responsibilities in Education and Training Understand Ways to Maintain a Safe and Supportive Learning Environment Understand the Relationships between Teachers and Other Professionals in Education and Training Module 02: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training Understand Inclusive Teaching and Learning Approaches in Education and Training Understand Ways to Create an Inclusive Teaching and Learning Environment Be Able to Plan Inclusive Teaching and Learning Be Able to Deliver Inclusive Teaching and Learning Be Able to Evaluate the Delivery of Inclusive Teaching and Learning Module 03: Understanding Assessment Understand Types and Methods of Assessment Used in Education and Training Understand How to Involve Learners and Others in the Assessment Process Understand the Role and Use of Constructive Feedback in the Assessment Process Understand Requirements for Keeping Records of Assessment in Education and Training PTLLS Qualification at a Glance Total Qualification Time (TQT - 120 Hours Guided Learning Hours (GLH) - 48 Hours Credit Value - 12 Minimum Age - 19 Purpose of the PTLLS Qualification This PTLLS qualification is designed to prepare learners for employment and support them to progress to a teaching role within the workplace. It has been developed for those intending to work in the post-16 education and training sector. What Skills You Will Gain from this PTLLS Course You will gain the following marketable qualities through the Level 3 Award in Education and Training course. Different hiring managers are looking for these below-mentioned qualities. Become an expert in education and training. Learn about the teacher's role. Master the learning and teaching approaches. Increase your session planning skills. Gain knowledge in teacher expectations & attributions. Understand how to deliver inclusive sessions which engage and motivate learners. Explain roles, responsibilities, and relationships in education and training. Identify how to create assessments in education and training. PTLLS Assessment Method In order to be eligible for the certification, you need to complete the following assessments. Three written assignments One microteaching session - 60 Minutes (Which can be submitted as a recorded video) Please note that you will be given precise instruction in the course material about writing the assignments and performing the micro-teach session. Moreover, if you face any difficulty, your tutor will be there to support you. You must submit all assignments via the online portal with full tutor support. Certification As soon as you submit your assignments and micro-teaching video, your tutor will assess those. Based on the assessor's evaluation, you will be graded either achieved/not achieved yet. If you are in the achieved category, you will receive an accredited certificate from the renowned awarding body Active IQ. Progression If you achieve this PTLLS qualification, you could progress to: Level 3 Award in Assessing Vocationally Related Achievement Level 3 Certificate in Assessing Vocational Achievement Level 3 Award in Assessing Competence in the Work Environment Level 4 Certificate in Education and Training Level 4 Certificate for the Advanced Practitioner in Schools and Colleges Level 4 Award for Technology Enabled Educators Level 5 Diploma in Education and Training Who is this course for? Wherever you work, this PTLLS course is a must for you if you want to become a trainer. Besides, this course is also appropriate for the following. Teacher & Trainer Consultant Job Hunters & School Leavers College or University Students & Graduates Tutors & Instructors Headmasters Education Consultants Education Providers Office Clerk & Administration Assistant Educational Psychologist Lecturer or Classroom Assistant Requirements There are no fixed entry requirements for attending the Level 3 Award in Education and Training course. However, you must be 19 years old or over upon certification. An interest in teaching adults and E-learning will be beneficial. Moreover, you must have basic ICT and time management skills. It will help you complete online written assignments. Since this is a Level 3 course, you must be ready to read through various texts, cross-reference, research theories or principles or practises of effective teaching. Finally, you need to demonstrate practical teaching skills via assessment work. Career path You can choose from a variety of professions either in teaching or training upon completion of the PTLLS course. These include - Primary School Teacher Secondary School Teacher Further Education Teacher Private Tutor Freelance Trainer Trainer at Your Workplace

Embark on a transformative journey with the 'Level 5 Diploma in Leadership and Management for Adult Care,' designed to sculpt the next generation of influential leaders and astute managers in the adult care sector. This comprehensive course, meticulously crafted, offers an in-depth exploration of both theoretical and practical aspects of leadership and management. Through its 24 diverse modules, learners will delve into the realms of management theories, high-performance team building, and effective communication skills. The course not only covers the foundational elements like understanding management principles and leadership theories but also ventures into specialised areas such as talent management, succession planning, and the intricacies of dealing with office politics. Additionally, it addresses the critical skills of time and stress management, crucial for thriving in fast-paced professional environments. The curriculum's unique blend of modules like 'Safeguarding in Adult Care' and 'Overcoming Barriers in Adult Care Settings' tailors specifically to the adult care industry, ensuring that graduates emerge as well-rounded, industry-ready professionals. Learning Outcomes Acquire a thorough understanding of both classical and contemporary leadership theories and their application in adult care settings. Develop the ability to build and sustain high-performing teams, along with mastering motivational strategies for employees. Gain proficiency in essential organisational skills, including managing change, negotiating effectively, and mastering time management. Enhance emotional intelligence and conflict management skills, pivotal for navigating complex interpersonal dynamics in a professional setting. Learn to strategically manage risks and uphold corporate responsibility and ethics in adult care leadership Why choose this Level 5 Diploma in Leadership and Management for Adult Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Level 5 Diploma in Leadership and Management for Adult Care course for? Individuals aiming to ascend to leadership positions in the adult care sector. Managers seeking to enhance their leadership capabilities and organisational effectiveness. Professionals in adult care who wish to refine their skills in managing teams and conflict. Aspiring leaders focused on developing robust communication and negotiation skills. Career-changers looking to enter the adult care industry with a solid foundation in management and leadership. Career path Care Home Manager: £30,000 - £45,000 Adult Care Services Coordinator: £25,000 - £35,000 Healthcare Administrator: £20,000 - £30,000 Senior Care Supervisor: £22,000 - £32,000 Clinical Services Manager: £35,000 - £50,000 Policy Advisor in Adult Care: £28,000 - £40,000 Prerequisites This Level 5 Diploma in Leadership and Management for Adult Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 5 Diploma in Leadership and Management for Adult Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 02: Supporting Education in Adult Care Supporting Education in Adult Care 00:13:00 Module 03: Safeguarding in Adult Care Safeguarding in Adult Care 00:07:00 Module 04: Overcoming Barriers in Adult Care Settings Overcoming Barriers in Adult Care Settings 00:11:00 Module 05: Leadership Theories Leadership Theories 00:27:00 Module 06: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 07 High Performance Teams High Performance Teams 00:34:00 Module 08: Motivating Employees Motivating Employees 00:28:00 Module 09: Organisational Skills Organisational Skills 00:28:00 Module 10: Talent Management Talent Management 00:39:00 Module 11: Succession Planning Succession Planning 00:26:00 Module 12: Business Process Management Business Process Management 00:30:00 Module 13: Communication Skills Communication Skills 00:29:00 Module 14: Negotiation Techniques Negotiation Techniques 00:17:00 Module 15 Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 16: Managing Change Managing Change 00:24:00 Module 17: Time Management Time Management 00:39:00 Module 18: Stress Management Stress Management 00:17:00 Module 19: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 20: Managing Conflict Managing Conflict 00:24:00 Module 21: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 22: Risk Management Risk Management 00:37:00 Module 23: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 24:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00 Assignment Assignment - Level 5 Diploma in Leadership and Management for Adult Care 00:00:00

Overview This complete education course will improve your Project Management Training.This wide curriculum gives you the skills and information you need to succeed in this fast-paced industry, and the highly desired CPD accreditation can further improve your resume. With this training, you'll be prepared for a quick rise rather than taking it step by step up the career ladder. Participate now to see how your project management skills increase significantly! Why Choose this Project Management Bundle? FREE Project Management CPD-accredited certificate Get a free student ID card with Project Management training (£10 applicable for international delivery) Lifetime access to the Project Management course materials The Project Management program comes with 24/7 tutor support Get instant access to this Project Management course Learn Project Management training from anywhere in the world The Project Management training is affordable and simple to understand The Project Management training is entirely online How will I get my Project Management certificate? Upon successful completion of the Project Management Training course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This Project Management course for? There is no experience or previous qualifications required for enrolment on this Project Management Training. It is available to all students, of all academic backgrounds. Requirements Our Project Management Training course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this Project Management qualification will enhance your CV and open you up to multiple sectors, such as : Project Manager: £45k - £90k per year Project Coordinator: £35k - £70k per year Program Manager: £50k - £95k per year Project Analyst: £30k - £65k per year Project Management Consultant: £55k - £100k+ per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 12 sections • 86 lectures • 03:24:00 total length •1.1 Introduction to Project Management: 00:04:00 •1.2 6 Pathways of Project Management: 00:03:00 •1.3 Course Structure: Simplified Framework: 00:01:00 •1.4 System Thinking: 00:01:00 •1.5 Project Timeline: 00:01:00 •1.6 Pyramid Project: 00:03:00 •2.1 Project: 00:02:00 •2.2 Project Management mbmbmbm: 00:01:00 •2.3 The Matrix Environment: 00:04:00 •2.4 Enterprise Environmental Factors and Organisational Process Assets: 00:01:00 •2.5 Project Constraints: 00:01:00 •2.6 Process Groups: 00:03:00 •2.7 Integration Management: 00:02:00 •2.8 Stakeholder Management: 00:01:00 •2.9 Scope Management: 00:01:00 •2.10 Schedule Management: 00:01:00 •2.11 Cost, HR, Quality and Risk Management: 00:02:00 •2.12 Communication and Procurement Management: 00:01:00 •2.13 Knowledge Areas and Process Groups: 00:01:00 •3.1 Develop Project Charter: 00:05:00 •3.2 Project Charter Template: 00:06:00 •3.3 Timeline View of Project Documents: 00:01:00 •4.1 Identify Stakeholders: 00:04:00 •4.2 Stakeholder Register Template: 00:01:00 •4.3 Timeline View of Project Documents: 00:04:00 •5.1 Project Scope: 00:04:00 •5.2 Collect Requirements: 00:02:00 •5.3 Define Project Scope: 00:01:00 •5.4 Create WBS: Work Breakdown Structure: 00:03:00 •5.5 Project Scope Baseline: 00:06:00 •5.6 Timeline View of Project Documents: 00:01:00 •5.7 Microsoft Project: 00:02:00 •5.8 MS Project - User Interface Explained: 00:02:00 •5.9 MS Project - Entering Scope Items: 00:06:00 •6.1 Define Activities: 00:04:00 •6.2 Sequence Activities: 00:02:00 •6.3 Estimating Activity Durations: 00:02:00 •6.4 Develop Schedule Process: 00:01:00 •6.5 Critical Path Method: 00:03:00 •6.6 Compressing Schedule : Crashing and Fast-tracking: 00:03:00 •6.7 Timeline View of Project Documents: 00:01:00 •6.8 Microsoft Project - Entering Activities and Duration: 00:03:00 •6.9 Microsoft Project - Sequencing Activities & Creating Gantt Chart: 00:07:00 •6.10 Microsoft Project - The Project Schedule: 00:06:00 •7.1 Estimated Costs: 00:03:00 •7.2 Determined Budget: 00:01:00 •7.3 Timeline View of Project Documents: 00:01:00 •7.4 Estimate Activity Resources: 00:02:00 •7.5 Timeline View of Project Documents: 00:01:00 •7.6 Plan Quality: 00:04:00 •7.7 Timeline View of Project Documents: 00:01:00 •7.8 Introduction to Risks: 00:03:00 •7.9 Identify Risks: 00:02:00 •7.10 Perform Qualitative Risk Analysis: 00:04:00 •7.11 Perform Quantitative Risk Analysis: 00:01:00 •7.12 Plan Risk Responses: 00:02:00 •7.13 Timeline View of Project Documents: 00:01:00 •8.1 Plan Communication: 00:02:00 •8.2 Timeline View of Project Documents: 00:01:00 •8.3 Plan Procurement: 00:02:00 •8.4 Timeline View of Project Documents: 00:01:00 •9.1 HOW are things done on the project: 00:06:00 •9.2 Develop Project Management Plan: 00:01:00 •9.3 Individual Management Plans: 00:04:00 •9.4 Timeline View of Project Documents: 00:01:00 •9.5 Timeline View of Project Documents-2: 00:01:00 •9.6 Direct and Manage Project Work: 00:04:00 •9.7 Timeline View of Project Documents: 00:01:00 •9.8 Manage Project Knowledge: 00:02:00 •9.9 Timeline View of Project Documents: 00:01:00 •9.10 Monitor and Control Project Work: 00:02:00 •9.11 Timeline View of Project Documents: 00:01:00 •9.12 Perform Integrated Change Control: 00:04:00 •9.13 Steps to perform Change Control: 00:05:00 •9.14 Timeline View of Project Documents: 00:01:00 •9.15 Budget at Completion: BAC: 00:05:00 •9.16 Planned Value: PV: 00:02:00 •9.17 Earned Value: EV: 00:02:00 •9.18 Schedule Variance (SV) & Schedule Performance Index (SPI): 00:02:00 •9.19 Actual Cost(AC), Cost Variance and Cost Performance Index: 00:03:00 •9.20 Budget Forecasting - Estimate at & to completion: 00:06:00 •9.21 Close Project or Phase: 00:03:00 •9.22 Timeline View of Project Documents: 00:01:00 •Resources - Project Management Training: 00:00:00 •Assignment - Project Management Training: 3 days •Order Your Certificate: 00:00:00

If you are planning for a thriving career in HR this course is perfect for you. It provides tools necessary to optimise your workforce and resources for success. Enrol now and take the first step towards a successful career in HR.

Description: Performance reviews are an essential part of employee development and increasing work efficiency. These meetings help for career planning and outcomes. If you want to know to about conducting these meetings, then this Performance Review Skills Course is perfect for you. In this course, there are several topics: common errors, solutions, performance reviews and management process, setting goals and standards, communication skills, etc. These will help you learn about the importance of having performance review process, improve skills in observing, listening, and ask questions which will make you an expert in this field. Learning Outcomes: The worth of imparting a performance reassess process for the employees Learn the norms to work with your employees to establish a standard and to set goals Skills of observation, sending the feedback, listening, and enquiring questions A worthy interview procedure as well as getting the scope for practice the method within a convenient environment Learn to transform your performance to reevaluate and defend it by a valid mean Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Performance Review Skills Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Performance Review Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Performance Appraisals Done Well 00:15:00 Errors We Make 00:15:00 Types of Performance Reviews 00:30:00 The Performance Management Process 00:15:00 Goals with SPIRIT 00:30:00 The Performance Management Cycle 00:15:00 Setting Standards 00:15:00 Creating a Performance Development Plan 00:15:00 Feedback and Communication 00:15:00 Listening Skills 00:15:00 Communication Strategies 01:00:00 Giving Feedback 00:30:00 Accepting Criticism 00:15:00 Planning the Interview 00:15:00 The Interview 00:30:00 Coaching 00:15:00 Maintaining Performance 00:15:00 Handling Performance Problems 00:30:00 The Part Where Someone Gets Fired 00:15:00 Performance Management Checklists 00:30:00 Mock Exam Mock Exam- Performance Review Skills Course 00:20:00 Final Exam Final Exam- Performance Review Skills Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This Event Planning and Management Training is designed to equip you with the essentials or simply give you the confidence to make a leap from one role to another! Through this course, you will learn the basics of planning and managing any event. You will learn the ins and outs of the contemporary events industry, where you'll gain business and management skills across a wide range of potential career paths. Plus put your practical skills to the test working on events, festivals, club nights and more. This course is designed for event and communications enthusiasts. Do you enjoy dynamic field work? Do you adapt well to flexible work schedules? This course is perfect for you! Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Event Planning and Management Training is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Maximize your capabilities as a primary teacher with our extensive Primary Teaching course. Learn about child development, lesson planning, and online teaching to excel in primary education.

Arts management is a global sphere including financing, planning, organizing, distributing and marketing culture. If you think you are capable of being the leader of your creative world, then you have come to the perfect place. Kick-start your journey with this course and show your creativity of play and sense of freedom. This Diploma of at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPD to make your skill development and career progression related to this substantial and easier than ever! This course will introduce you to all the necessary skills you need to handle promotions, finances, fundraising, and program development of art institutions. You will gain a better understanding of the requirements of globalisation and internationalisation in the course. Moreover, this course will discuss developing your plan and help you with different personal choices and selection criteria. Consisting of several modules, the course teaches you everything you need to get acquainted with entrepreneurship in arts and the basic characteristics of Entrepreneurs. You will explore the techniques and tools of Fundraising. If you're looking to learn about the goals, objectives, action plans, and evaluation in a course, our course is a fascinating look for Preparing Strategic Planning in Arts. So, pick up this course and explore your own creative, imaginary world! On top of everything, you'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. What You'll Learn From This Arts Management Course: Create and promote cultural works and events. Develop skills and experience in the worlds of cultural management, event planning, and art direction. Build up skills in research and time management that are invaluable on the professional and personal levels. Enjoy a more creative work atmosphere and social environment. Get familiar with the Policy Change and Development in Comparative Cultural Policy. Enhance your skills in Leadership and Entrepreneurship. Understand the Impact of Managerialism in course. Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full tutor support This course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on this course now and get instant access to all this course materials. Enjoy this course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! *** Course Curriculum *** Here is the curriculum breakdown of this course: >> Diploma in Arts Management at QLS Level 4 << Module 01: Introduction Intro Foundations Definition Impact of Managerialism The Management Process Module 02: Planning Planning Principles Preparing for Strategic Planning Types of Plans Projects and Plans Goals, Objectives, Action Plans, and Evaluation Decision Making in Planning Module 03: Financial Management Basics of Financial Planning Aims of Financial Planning Financial Investment Budgeting Accounting and Bookkeeping Financial Statements Module 04: Fundraising Fundraising and Arts Management Skills of the Fundraiser The Fundraising Plan Fundraising Techniques and Tools Fundraising from Foundations Gaining Support from Sponsors Fundraising Through Charity Events Module 05: Marketing Marketing Using Marketing in Arts Organisation Audience Research Marketing Objectives Digital Marketing Market Research Module 06: Organisational Perspectives Introduction of Organisational Perspectives Organisational Analysis Three Main Concepts Arts Organisations as Institutions Module 07: Leadership and Entrepreneurship Leadership Fundamentals Leadership Studies Leading and Managing Artists Motivation in the Work Setting Entrepreneurship Characteristics of Entrepreneurs Module 08: Cultural Policy Cultural Mediation Policy Change and Development Comparative Cultural Policy Module 09: Globalisation and Internationalisation Globalisation and Internationalisation Students' Perspectives on Globalisation International Arts Management Implementation of International Arts Management International Arts Management in Education Module 10: Career in Arts Management Preparing for the Job Market Job Opportunities Personal Choices and Selection Criteria Developing a Personal Plan From the Employer's Perspective Career Development Options Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is this Arts Management Course Right for You? Our course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. Our course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Arts Management program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry-recognised skillset with this course. Career path Studying the is the perfect way to gain skills and to kick-start a lucrative career that spans many different ways to be involved with artistic creativity. These courses might prepare students for careers as Production managers Art consultants Marketing strategists Fundraising directors Technical directors Theatre managers Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Arts Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Arts Management at QLS Level 4course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Elevate your parenting approach with our Transformative Parenting Strategies course. Unlock the potential of the Circle of Security, enhance emotional management in children, and navigate parenting challenges with confidence. Empower yourself to foster a nurturing family environment conducive to growth.