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Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Windows 7 is the seventh version of Microsoft's widely used Windows operating system. This version of Windows incorporates and improves many of the features introduced in Windows Vista. By this Microsoft Windows 7 Certificate Course you will learn the essentials of Windows 7, how to access its improved interface and features, and how to manage your computer more effectively. This foundation level is intended to help both novice and experienced users become familiar with the many changes that have been made to Windows with this release. If you want to learn detail about Microsoft Windows 7 you can join this course now. Learning Outcomes: Get to know Windows 7 by going through the basics of understanding the desktop, keyboard and mouse techniques, and power options Discover how to open a program and identify its components, about the window management features, work with files and folders, the basics of menu and ribbon based interfaces Familiarize yourself with the most popular applications: WordPad, Calculator, and Paint; also get an introduction to Notepad, Windows Media Player, Windows Media Center, Snipping Tool, and Sticky Notes Focus on the internet features Windows 7 has to offer, particularly Explorer 8 and Windows Live; also secure a safe working environment when using the internet Explore the Windows Help and Support tool, Windows 7 help features, and remote assistance Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 7 Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 7 Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Windows 7 Certificate Course The Basics of Windows 7 00:30:00 Interacting with the Computer 00:30:00 A Quick Look at Windows 7 00:30:00 Exiting Windows 7 00:30:00 Application Basics 00:30:00 Working with a Window 00:30:00 Working with Files and Folders 00:30:00 Basics of Menus and the Ribbon 00:30:00 WordPad Basics 00:30:00 Doing More with WordPad 00:30:00 The Windows Calculator 00:30:00 Paint 00:30:00 Other Windows 7 Ultimate Programs 00:30:00 Staying Safe 00:30:00 The Basics of Internet Explorer 8 00:30:00 Doing More with Internet Explorer 8 00:30:00 Windows Live 00:30:00 The Basics of Help 00:30:00 Using Windows Basics 00:30:00 Using the Table of Contents 00:30:00 Advanced Help and Support Tools 00:30:00 Mock Exam Mock Exam- Microsoft Windows 7 Certificate Course 00:20:00 Final Exam Final Exam- Microsoft Windows 7 Certificate Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: This Microsoft Excel 2016 Intermediate will teach you to create advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at high level. If you have equivalent knowledge of Microsoft Excel 2016 Introduction then this course is perfect for you to expand your knowledge and skills. So, if you want to advance your skill set by learning to work with advanced formulas, lists, and illustrations you can join this course. You will also work with charts and advanced formatting including styles. So, why are you thinking? Come and be a part of this course now. Learning Outcomes: Creating advanced formulas through utilizing range names in formulas and functions and specialized functions Analyze data using text, logical, lookup, date and financial functions Create and modify tables, sort and filter data, using subtotal features, and working with database functions Creating trendline, advanced charts, also formatting and modifying charts in order to visualize data Using PivotTables, slicers and PivotCharts to analyze data Incorporate SmartArt, as well as insert, modify, layer and group graphical objects Customize workbooks, manage themes, and create and use templates Preparing and protecting workbooks for multiple users Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Excel 2016 Intermediate is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Excel 2016 Intermediate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Excel 2016 Apply Range Names 00:30:00 Use Specialized Functions 00:30:00 Use Text Functions 00:30:00 Use Logical Functions 00:30:00 Use Lookup Functions 00:30:00 Use Date Functions 00:30:00 Use Financial Functions 00:30:00 Create and Modify Tables 00:30:00 Sort and Filter Data 00:30:00 Use Subtotal and Database Functions to Calculate Data 00:30:00 Create Charts 00:30:00 Modify and Format Charts 00:30:00 Create a Trendline 00:30:00 Create Advanced Charts 00:30:00 Create a PivotTable 00:30:00 Filter Data by Using Slicers 00:30:00 Analyze Data with PivotCharts 00:30:00 Insert and Modify Graphic Objects 00:30:00 Layer and Group Graphic Objects 00:30:00 Incorporate SmartArt 00:30:00 Customize Workbooks 00:30:00 Manage Themes 00:30:00 Create and Use Templates 00:30:00 Protect Files 00:30:00 Preparing a Workbook for Multiple Audiences 00:30:00 Activities Activities and Exercise Files - Microsoft Excel 2016 Intermediate 00:00:00 Mock Exam Mock Exam- Microsoft Excel 2016 Intermediate 00:20:00 Final Exam Final Exam- Microsoft Excel 2016 Intermediate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: People are racing in the modern world yet cannot balance the time, work an life. Struggling to manage your time? Learn the excellent techniques of managing your time and meet the work deadline through the Diploma in Practical time Management course. Time Management helps you to plan and use your time precisely and wisely to complete your works. One of the practical methods of Time Management is given by Mike Clayton. In his book Brilliant Time Management, he proposes simple OATS principle that teaches you the practical ways of controlling your time. Throughout the Diploma in Practical time Management course, you will learn the OATS principles of managing time along with the necessity of time management, setting goals, overcoming challenges, and so on. Upon completion, you will be able to choose the right and appropriate ways for you to manage your time. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Practical time Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Practical time Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Start Here and Learn the Basics 5 Lectures Trailer: Why You Need this Course 00:03:00 Five Attitudes to Time and the secret to fulfilment 00:08:00 How to Make Dull Activities Interesting 00:09:00 Why You Cannot Manage Time 00:04:00 The OATS Principle 00:10:00 Outcomes: Setting Great Goals and Knowing What is Important Why Goal-setting Works 00:05:00 Set the SMARTEST Goals 00:11:00 Is it Important or is it just Urgent? 00:07:00 Activities: Being Able to Get Things Done Avoid the 'To Do Tyranny' 00:06:00 The OATS Principle and the Powerhouse Loop 00:03:00 What to Do about To Do items that Hang Around 00:06:00 How to Remember what's Outstanding 00:02:00 How to Clear a Backlog 00:07:00 Four Questions to Guide your Response to a Task 00:05:00 Time Management Solutions to Common Challenges What are Overload and Overwhelm? 00:04:00 How to Deal with a feeling of Overwhelm 00:07:00 Are you an Elephant or an Octopus? 00:04:00 Multi-tasking, and how to do it well if you must! 00:08:00 How to Delegate Effectively 00:12:00 Timing and Scheduling: How to Structure Your Day for Productivity How to get Really Good at Estimating 00:07:00 How to Schedule your Day 00:05:00 When to Schedule Activities into your Day 00:07:00 Conclusions: What to Do when All Else Fails The Ultimate Time Management Tool: How to Say NO 00:05:00 How would you like $86,400? 00:03:00 A Final Thought 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: If you have always felt like you can work for yourself and develop an organization by yourself, you have found the right place with our intrapreneurship and entrepreneurship course. With job security vanishing day by day, most skilled workers are looking for ways to channel their effort towards creating a startup by themselves. In this course, you will learn about the significance of entrepreneurship. You will learn about the features of an entrepreneur as well as study to evaluate your individual strengths. You will get to assess your individual entrepreneurial eligibility and display an outline as well as a measure of an innovative business idea. Moreover, this course will help you to understand various kinds of business ownership and structures. Learning Outcomes: Realise the significance of entrepreneurship for the most recent economy Figure out the features of an entrepreneur as well as learn evaluating your individual strengths Produce an entrepreneurial team in your organization Realise the system of entrepreneurship Devise a new product or process concept Figure out the worth of a sales plan Generate a start-up financial statement Evaluate your individual entrepreneurial eligibility Display an outline as well as assess a business product idea Recognise the target market and customers Improvise your value proposition Realise various kinds of business ownership and structures Assess franchising as well as business purchasing opportunities Assess franchising and business purchasing opportunities Generate the major business planning documents Produce financial projections for the business as well as gather funding Promote a product development plan, marketing plan, as well as sales plans Locate the routes to safeguard your intellectual asset Narrate proficient paths to brand the product Commence and develop your business Examine the behaviors of an entrepreneurial leader Figure out the proper resources to assist you for your journey Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Intrapreneurship and Entrepreneurship is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Intrapreneurship and Entrepreneurship is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 1 Why Is Intrapreneurship Important? 00:15:00 Characteristics of Intrapreneurs 00:15:00 Picking Your Team 00:15:00 Becoming an Intrapreneur 00:15:00 Creating and Selling Your Ideas 00:30:00 The Implementation Plan 00:15:00 You an Intrapreneur? 00:15:00 Module 2 What It Takes to Make It 00:15:00 Resources to Consider 00:30:00 Laying the Groundwork 00:45:00 Building On Your Business Idea 00:45:00 Business Ownership Options 00:30:00 Key Documents to Prepare 01:00:00 Gathering Funding 00:00:00 Developing Your Product 00:30:00 Creating a Sales and Marketing Strategy 00:00:00 Branding 101 00:30:00 Setting Up Your Office 00:15:00 Launching the Business 00:30:00 Keeping the Business Moving 00:31:00 Being an Entrepreneurial Leader 00:15:00 Bringing It All Together 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Diploma in Housekeeping Management Description The Diploma in Housekeeping Management is designed to prepare you for a management role within the hospitality industry. Housekeeping covers all the essential areas of room maintenance and cleaning in a hotel, to ensure that guests feel welcome and at home. This CPD accredited online course will benefit anyone who wishes to work in the housekeeping department of a hotel. In addition, it is perfect for those who want to understand the basics of managing a household. This housekeeping management course will focus on essential housekeeping training duties, such as laundry operations, health and safety, cleaning. It will also cover lessons on staffing, budgeting and inventory control. Furthermore you will be able to look at the role hospitality plays in meeting the evolving demands of today's customer. As you complete each module, you will develop key skills in hotel housekeeping and will expand your knowledge of the procedures involved in this role. On course completion, you will receive a certificate of achievement which you can use to advance your career prospects in this field. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Diploma in Housekeeping Management Course for? The Diploma in Housekeeping Management course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Diploma in Housekeeping Management Introduction to Housekeeping 00:30:00 Housekeeping Principles 00:15:00 An Overview of Hotel Industry 00:18:00 Introduction to Hospitality Management 00:23:00 Management of Housekeeping, Engineering and Security Operations 00:27:00 Understanding Staff Duties 00:45:00 Cleaning 00:30:00 Inventory Control 00:45:00 Planning & Organising the Housekeeping Department 00:30:00 Understanding Budgeting 00:45:00 Carpet Maintenance 00:30:00 Wall, Ceiling and Window Cleaning and Maintenance 00:30:00 Staffing 00:45:00 Standard Operational Procedures in Hotel Housekeeping 00:15:00 Management of Service Quality in the Hospitality Industry 00:20:00 Laundry Operation in Hotel 00:30:00 Health and Safety 00:20:00 E-Hospitality and Technology 00:22:00 Customer Satisfaction 00:23:00 Mock Exam Mock Exam - Diploma in Housekeeping Management 00:20:00 Final Exam Final Exam - Diploma in Housekeeping Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Description Explore the ways of combining various business opportunities to a cohesive successful multiple-business with the International Accredited Business Online Course course. The course teaches you the skills and strategies to put an online multi-business together. You will learn how to amalgamate diverse business opportunities to a successful and achievable 'Multi-business'. The methods of engaging your customers and the procedures of managing combined income streams will be explained in the course. Moreover, the course shows you the process of application and other formalities that you need to follow for running a multi-business without dropping balls and being overwhelmed by stress. Apart from these, the course will help you to find a profitable niche and guides you to set up your goals. The ways of producing multiple products and selling them into multiple platforms, monitoring l changes and progress, and the ways of tying up all the new income streams together into one manageable multi-business will be illustrated in the course. Finally, the system of building and promoting your multi-business using free and low costs tools will be explained. By the end of the course, you will gain a general understanding of the various structures of multiple income streams. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? International Accredited Business Online Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our International Accredited Business Online Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction to The Online Multi-Business Master Plan Course 00:03:00 Aims of this course 00:06:00 Course Structure 00:02:00 Online Business Models Online Business Models Overview 00:01:00 Business Models- Udemy 00:04:00 Business Models- Fiverr 00:04:00 Business Models- Amazon KDP 00:04:00 Business Models- Createspace 00:04:00 Business Models- Other Platforms 00:05:00 Your Multi-Business Website Your Multi-Business Website 00:04:00 Getting Started Create, Re-purpose, Repeat 00:04:00 Pick a Niche 00:12:00 Google Keyword Planner Overview 00:02:00 Pick a Platform 00:09:00 Plan, Plan & Test 00:03:00 Earn Your First Dollar 00:06:00 What if you fail- 00:02:00 Build your Systems 00:07:00 Automate and Outsource 00:03:00 Re-purpose and Repeat 00:08:00 Putting it all together 00:04:00 Promoting Your Multi-Business Promoting Your Multi-Business 00:06:00 The Complete Online Multi-Business Master Plan The Complete Online Multi-Business Master Plan 00:11:00 Essential Tools Paypal Overview 00:01:00 Fiverr Overview 00:03:00 MailChimp Overview 00:03:00 Conclusion Finally 00:02:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: This Microsoft Office 2013 Word Advanced - Complete Video Course covers the advanced functions and features of Word 2013. With this advanced level, you will learn advanced skills in using Microsoft Word 2013 and be able to demonstrate the use of advanced and specialized features within the application. You should be able to create, manage, and distribute professional documents for a variety of specialized purposes and situations, and be able to customize Word 2013 environment to meet specific needs to enhance productivity. By this series, you will learn about collaborating on documents and adding reference marks and notes. You will also learn how to manage long documents, secure a document and work with forms, and more. If you already have a good grounding in Microsoft Word, this course will provide you with the knowledge and skills to use Word 2013 at an expert level. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2013 Word Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2013 Word Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Collaborating on Documents Modify User Information FREE 00:06:00 Share a Document 00:03:00 Compare Document Changes 00:09:00 Review a Document 00:11:00 Merge Document Changes 00:01:00 Review Tracked Changes 00:09:00 Coauthor Documents 00:10:00 Adding Reference Marks and Notes Add Captions 00:07:00 Add Cross-References 00:09:00 Add Bookmarks 00:08:00 Add Hyperlinks 00:06:00 Insert Footnotes and Endnotes 00:06:00 Add Citations and a Bibliography 00:14:00 Simplifying and Managing Long Documents Insert Blank and Cover Pages 00:06:00 Insert an Index 00:12:00 Insert a Table of Contents 00:05:00 Insert an Ancillary Table 00:09:00 Manage Outlines 00:08:00 Create a Master Document 00:08:00 Securing a Document Suppress Information 00:08:00 Set Formatting and Editing Restrictions 00:04:00 Add a Digital Signature to a Document 00:09:00 Restrict Document Access 00:03:00 Forms Create Forms 00:14:00 Manipulate Forms 00:04:00 Mock Exam Mock Exam- Microsoft Office 2013 Word Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2013 Word Advanced - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
