[vc_row][vc_column][vc_column_text] Description: Becoming a stock trader or equity trader and investing in the stock market is one of the fastest and most effective ways to earn big money. Enrol in the Stock Market and Value Investing Level 2 course and learn the techniques and strategies for making a huge profit through our specialist online training. In this stock market investing course, you will learn the basics of stock trading, from trading strategies to stocks and shares, as well as buying and selling stocks. You will learn how to trade stocks, identify undervalued companies, and how to put together a stock market portfolio. You will also be introduced to risk management strategies and the fundamental rules of day trading. In short, you will gain complete mastery of stock market trading and investing. Learn the secrets of the stock market and start making serious cash with this ultimate beginners guide. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Stock Market and Value Investing Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Stock Market and Value Investing Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Introduction The Power of Value Investing 00:08:00 The Principles of Margin of Safety and Competitive Advantage The Super Important Margin of Safety Principle 00:11:00 Invest in Companies With a Strong MOAT 00:15:00 The Many Benefits of Long Term Buy and Hold Investing 00:10:00 What to Look For In a Strong Business Invest in Companies That Are Easy to Understand 00:11:00 Invest in Companies With Strong Management 00:08:00 Understanding Whether or Not a Company Should Pay a Dividend 00:10:00 Conservative Valuation Technique Finding Value in a Business 00:11:00 Be an Investor Not a Speculator 00:10:00 Invest Don't Trade 00:10:00 Invest in Businesses That You Understand 00:12:00 Safety of Principle and An Adequate Return Invest for Safety and an Adequate Return 00:07:00 It Doesn't Take As Much Savings as You Think To Become Rich 00:12:00 Value Investors Are Defensive 00:07:00 The Many Psychological Benefits of Value Investing 00:10:00 The Pitfalls of Comparing Your Performance to Others 00:09:00 Conclusion Don't Try to Time the Market, Take Advantage of It 00:11:00 Mock Exam Mock Exam- Stock Market and Value Investing Level 2 00:20:00 Final Exam Final Exam- Stock Market and Value Investing Level 2 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Start selling on eBay and learn what to sell and how to sell with the Sell on Amazon: Simple & Effective eBay Arbitrage Strategies course. eBay is one of the best platforms for online business as well as shopping. But many new sellers fail to sell. The course is designed for the beginners who want to start their business. You will be amazed to know that eBay offers lower fees than Amazon and it is the world's largest marketplace for online auctions. The course helps you start making money as quickly as possible. At first, the course illustrates the concepts of Drop Shipping and trains you how to do that. Drop Shipping is a supply chain management where goods are provided by direct delivery from the manufacturer to the retailer or customer. You will also be trained on what to do before contacting the Dropshippers and how to find them. Finally, the course teaches you the selling techniques and marketing strategies. Apart from the eBay business, the course shows you how to create a store using BigCommerce. Upon completion, it is hoped that you will be able to start selling on eBay. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Sell on Amazon: Simple & Effective eBay Arbitrage Strategies is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Sell on Amazon: Simple & Effective eBay Arbitrage Strategies is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Section 01 - Selling on Amazon Selling on Amazon FREE 00:02:00 Selling on Amazon 00:03:00 Winning an eBay Auction 00:05:00 Listing a Product on Amazon 00:02:00 Section 02 - Product Sourcing on Bey Completed Sale #1 00:02:00 Completed Sale #2 00:03:00 Completed Sale #3 00:02:00 Completed Sale #4 00:03:00 Completed Sale #5 00:03:00 Completed Sale #6 00:04:00 Completed Sale #7 00:02:00 Completed Sale #8 00:03:00 Completed Sale #9 00:03:00 Completed Sale #10 00:03:00 Completed Sale #11 00:03:00 Completed Sale #12 00:02:00 Completed Sale #13 00:02:00 Completed Sale #14 00:03:00 Section 03 - Shipping Amazon Sales Ordering Supplies from USPS 00:02:00 Printing a Shipping Label from Amazon.mp4 00:01:00 Schedule a USPS Pickup 00:02:00 Section 04 - Setup Cashback Enroll for eBay Bucks 00:02:00 Signup for Ebates 00:03:00 Ebates Referral Code 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview A survey in the Uk shows that the total number of skills required for a single job has increased by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting are already obsolete. Due to ongoing business disruption and rapidly evolving needs, emerging skills gaps have accelerated due to the COVID-19 pandemic. And to help you bridge that gap, Jhon Academy has prepared this comprehensive UK Tax Accounting online course. UK Tax Accounting covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in UK Tax Accounting. The UK Tax Accounting course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in UK Tax Accounting will equip you with the skills required to set yourself up for career success. The UK Tax Accounting provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at UK Tax Accounting. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? UK Tax Accounting is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our UK Tax Accounting is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. UK Tax Accounting Module 01: Introduction to Accounting Introduction 00:03:00 First Transactions 00:05:00 T Accounts introduction 00:03:00 T-Accounts conclusion 00:03:00 Trial Balance 00:02:00 Income Statement 00:03:00 Balance Sheet 00:03:00 Module 02: Income Statement and Balance Sheet Balance Sheet Variations 00:03:00 Accounts in practise 00:05:00 Balance Sheets what are they 00:05:00 Balance Sheet Level 2 00:03:00 Income Statement Introduction 00:06:00 Are they Expenses or Assets 00:03:00 Accunting Jargon 00:02:00 Module 03: Tax System and Administration in the UK Tax System and Administration in the UK 00:26:00 Module 04: Tax on Individuals Tax on Individuals 00:24:00 Module 05: National Insurance National Insurance 00:17:00 Module 06: How to Submit a Self-Assessment Tax Return How to Submit a Self-Assessment Tax Return 00:15:00 Module 07: Fundamentals of Income Tax Fundamentals of Income Tax 00:32:00 Module 08: Payee, Payroll and Wages Payee, Payroll and Wages 00:22:00 Module 09: Value Added Tax Value Added Tax 00:28:00 Module 10: Corporation Tax Corporation Tax 00:19:00 Module 11: Double Entry Accounting Double Entry Accounting 00:13:00 Module 12: Career as a Tax Accountant in the UK Career as a Tax Accountant in the UK 00:17:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Description: This Microsoft Office Business Contact Manager 3 will help you to learn everything you need to teach Microsoft Office Business Contact Manager 3. In this course you will learn how to install business contact manager, use express setup and advanced setup, use the business contact manager dashboard, use the business contact manager folder list, menus, and toolbar, create and remove a database, use shared database, manage your database, access the welcome email, use the dashboard links, use 'learn about business contact manager', use the help menu, and more. This course will help you to get skilled and improve your knowledge. Learning Outcomes: Understand and install Business Contact Manager, and use express and advanced setup View folders, use dashboard, menu and toolbar in the Business Contact Manager Create, remove, share and manage database, along with connections to other shared databases Get to know welcome emails, use dashboard links, 'Learn about Business Contact Manager', and help menu Open folders, create, edit and view Accounts, Business Contacts, Opportunities and Business Projects and Project Tasks Discover how to create a history item, business note in and outside an item, view the communication history folder and use link to record and emails to auto-links Learn to open the dashboard, customize it and about the home, sales, marketing and projects tab Setup and use the Product and Service Items List, import and export data, generate reports and utilize the reports window in the information management tools Go through marketing campaigns by creating basic campaigns, campaigns through Word and Publisher, and track campaign results Create custom forms, edit lists in and outside a form Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office Business Contact Manager 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office Business Contact Manager 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Configuring Business Contact Manager Getting Started 00:30:00 Using Business Contact Manager 00:15:00 Working with Business Contact Manager Data 00:15:00 Getting Help in Business Contact Manager 00:15:00 Using Business Contact Manager Accounts 00:15:00 Business Contacts 00:15:00 Opportunities 00:15:00 Business Projects and Project Tasks 00:30:00 Communications History and Linking 00:15:00 Business Contact Manager Tools Using the Dashboard 00:15:00 Information Management Tools 00:30:00 Marketing Campaigns 00:15:00 Customizing Forms 00:15:00 Mock Exam Mock Exam- Microsoft Office Business Contact Manager 3 00:20:00 Final Exam Final Exam- Microsoft Office Business Contact Manager 3 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Windows 10 is the latest iteration of Microsoft's widely used Windows operating system. This new version of Windows incorporates hundreds of new features as well as improvements to existing ones. This Microsoft Windows 10 Certificate Course is designed to help both novice and experienced. By taking this course you will become familiar with the many changes that have been made to Windows. You will also be comfortable logging into Windows 10, completing basic actions using its user interface, customizing the user interface, understanding its security features, and using both Microsoft Edge and File Explorer. You can join this course to improve your skills. Learning Outcomes: Identify components of a personal computer, learn to sign into Windows 10, get familiarized with the user interface by exploring desktop and Start menu Multitask with apps, search computer, and view notifications Further your knowledge of Windows Store apps and Windows 10 navigation techniques Work with desktop windows, manage files and folders with File Explorer, and create files through desktop applications Browse the internet using Microsoft Edge, manage tabs and customize options Customize basic Windows settings, Lock screen, and desktop Configure passwords, use Windows Defender, and store and share files using OneDrive Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 10 Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 10 Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Windows 10 Certificate Course Identify Components of a Personal Computer 00:15:00 Sign Into Windows 10 00:15:00 Navigate the Desktop 00:30:00 Explore the Start Menu 00:30:00 Multitask with Apps 00:15:00 Search Your Computer 01:00:00 View Notifications 00:15:00 Windows 10 Navigation Summary 00:30:00 Manage Files and Folders with File Explorer 00:30:00 Create and Modify Files with Desktop Applications 00:30:00 Navigate Microsoft Edge 00:15:00 Use Microsoft Edge 00:30:00 Manage Tabs 00:15:00 Modify Microsoft Edge Options 00:30:00 Change Basic Windows Settings 00:30:00 Customize the Lock Screen 00:15:00 Customize the Desktop 00:15:00 Configure Passwords 00:15:00 Use Windows Defender 00:15:00 Store and Share Files with OneDrive 00:30:00 Mock Exam Mock Exam- Microsoft Windows 10 Certificate Course 00:20:00 Final Exam Final Exam- Microsoft Windows 10 Certificate Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Learn to use Slack and get your works done with your team by enrolling the Slack for Business Online Training course. Slack is a cloud-based team collaboration tool that is designed to hold all workplace communication in one place. It connects the team to fulfil and manage their projects. The course teaches you how to communicate effectively across all channels within your organization using the Slack platform. Throughout the course, you will learn how to set up a Slack account and teams and how to communicate with the team members using Slack's communication tools. Communication features such as mentions, announcements, and sharing will also be covered in the course. Then you will learn to search channel, invite members, join and leave channels, or how to rename or customize the channel. The course shows you the techniques of customizing Your Slack experience by creating and configuring notifications. Lastly, the course teaches you how to change users' roles, transferring ownership, exporting team data and deleting teams, etc. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Slack for Business Online Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Slack for Business Online Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started TOPIC A: Getting to Know Slack 00:30:00 TOPIC B: Working with Slack Teams 00:30:00 TOPIC C: Creating Messages in Channels 00:30:00 TOPIC D: Editing Your Slack Profile 00:30:00 TOPIC: E Getting Help with Slack 00:30:00 Communicating In Channels TOPIC A: Managing Messages 00:30:00 TOPIC B: Doing More with Messages 00:30:00 TOPIC C: Using Threads 00:30:00 Working with Channels TOPIC A: Searching Channels 00:30:00 TOPIC B: Creating Channels 00:30:00 TOPIC C: Customizing Channels 00:30:00 TOPIC D: Managing Channels 00:30:00 Communicating With Slack TOPIC A: Using Direct Messages 00:30:00 TOPIC B: Creating Posts and Snippets 00:30:00 TOPIC C: Adding Files to Slack 00:30:00 TOPIC D: Managing Files 00:30:00 Customizing Your Slack Experience TOPIC A: Customizing Personal Slack Preferences 00:30:00 TOPIC B: Configuring Notifications 00:30:00 TOPIC C: Adding Apps to Slack 00:30:00 Working with Slack Teams TOPIC A: Customizing Your Team 00:30:00 TOPIC B: Customizing Team Settings and Permissions 00:30:00 TOPIC C: Managing Team Membership 00:30:00 TOPIC D: Managing Slack Teams 00:30:00 Assessment Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Portable Document Format (PDF) has now become an industry staple. It is used worldwide yet few know how to create or edit these files. Well, now you can learn to do all of those with the help of this Adobe Acrobat Pro XI Training course. Apart from creating and editing PDFs, Acrobat Pro is better integrated with Microsoft Office and cloud services. This course will help you utilize these features by teaching you about the interface, view and modifying PDF documents, converting PDF files, touchscreen capabilities and more. So get this course now if you want to learn all of this and more. Learning Outcomes: Getting familiar with the user interface and accessing PDF documents Creating and saving PDF documents from existing documents and web pages, along with combining the documents for portfolios Searching PDF documents, working with bookmarks, and creating links and buttons for navigational purposes Changing PDF documents by manipulating the document pages, editing content and adding page elements Reviewing documents by adding markup and comments, along with comparing with other documents and managing reviews Changing PDF document file sizes, optimizing them, and covert and reuse the content Getting familiar with the Touch screen mode and changing preferences Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Adobe Acrobat Pro XI Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Adobe Acrobat Pro XI Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Adobe Acrobat Pro XI Training Open a PDF Document 01:00:00 Browse a PDF Document 01:00:00 Create and Save a PDF Document from an Existing Document 01:00:00 Create a PDF Document from a Web Page 01:00:00 Combine Multiple PDF Documents 01:00:00 PDF Portfolios 00:30:00 Perform a Search in a PDF Document 01:00:00 Search Multiple PDF Documents 00:30:00 Work with Bookmarks 00:30:00 Create Links and Buttons 01:00:00 Manipulate PDF Document Pages 01:00:00 Edit Content in a PDF Document 00:30:00 Add Page Elements 01:00:00 Add Comments and Markup 00:30:00 Compare PDF Documents 01:00:00 Initiate and Manage a Review 01:00:00 Reduce the File Size of a PDF Document 00:30:00 Optimize PDF Files 00:30:00 Convert and Reuse PDF Document Content 01:00:00 Using Touchscreen Devices 01:00:00 Mock Exam Mock Exam- Adobe Acrobat Pro XI Training 00:20:00 Final Exam Final Exam- Adobe Acrobat Pro XI Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview A survey in the Uk shows that the total number of skills required for a single job has increased by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting are already obsolete. Due to ongoing business disruption and rapidly evolving needs, emerging skills gaps have accelerated due to the COVID-19 pandemic. And to help you bridge that gap, Jhon Academy has prepared this comprehensive Admin, Secretarial & PA - Level 7 online course. Admin, Secretarial & PA - Level 7 covers a collection of necessary skills required to help you achieve your goals. In addition, our industry professionals will guide you through the process of establishing a solid foundation in Admin, Secretarial & PA - Level 7. The Admin, Secretarial & PA - Level 7 course is broken down into manageable sections, each of which will provide you with a new level of expertise. Our exclusive training in Admin, Secretarial & PA - Level 7 will equip you with the skills required to set yourself up for career success. The Admin, Secretarial & PA - Level 7 provides internationally accepted certification upon successful completion. This certificate will add value to your resume and let you stand out among your peers. So enrol now and work your way towards becoming a highly sought-after professional at Admin, Secretarial & PA - Level 7. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Admin, Secretarial & PA - Level 7 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Admin, Secretarial & PA - Level 7 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 - Introduction to Personal Assistant & Admin Support Assistant Introduction to Personal Assistant 00:19:00 Module 02 - Introduction to Office Administration Introduction to Office Administration 00:15:00 Module 03 - Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module 04 - Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Module 05 - Business Telephone Skills Business Telephone Skills 00:20:00 Module 06 - Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 07 - Business Etiquette Business Etiquette 00:20:00 Module 08 - Mail Services and Shipping Mail Services and Shipping 00:28:00 Module 09 - Travel Arrangements Travel Arrangements 00:25:00 Module 10 - Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 11 - Diary Management and Note taking Diary Management and Note taking 00:25:00 Module 12 - Time Management Time Management 00:35:00 Module 13 - Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Module 14 - Business Writing Skills Business Writing Skills 00:41:00 Module 15 - Organisational Skills Organisational Skills 00:26:00 Module 16 - Communication Skills Communication Skills 00:27:00 Module 17- Customer Service Customer Service 00:17:00 Module 18- Effective Planning and Scheduling Effective Planning and Scheduling 00:52:00 Module 19 - Invoicing/Petty Cash Invoicing/Petty Cash 00:28:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: People are racing in the modern world yet cannot balance the time, work an life. Struggling to manage your time? Learn the excellent techniques of managing your time and meet the work deadline through the Diploma in Practical time Management course. Time Management helps you to plan and use your time precisely and wisely to complete your works. One of the practical methods of Time Management is given by Mike Clayton. In his book Brilliant Time Management, he proposes simple OATS principle that teaches you the practical ways of controlling your time. Throughout the Diploma in Practical time Management course, you will learn the OATS principles of managing time along with the necessity of time management, setting goals, overcoming challenges, and so on. Upon completion, you will be able to choose the right and appropriate ways for you to manage your time. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Practical time Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Practical time Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Start Here and Learn the Basics 5 Lectures Trailer: Why You Need this Course 00:03:00 Five Attitudes to Time and the secret to fulfilment 00:08:00 How to Make Dull Activities Interesting 00:09:00 Why You Cannot Manage Time 00:04:00 The OATS Principle 00:10:00 Outcomes: Setting Great Goals and Knowing What is Important Why Goal-setting Works 00:05:00 Set the SMARTEST Goals 00:11:00 Is it Important or is it just Urgent? 00:07:00 Activities: Being Able to Get Things Done Avoid the 'To Do Tyranny' 00:06:00 The OATS Principle and the Powerhouse Loop 00:03:00 What to Do about To Do items that Hang Around 00:06:00 How to Remember what's Outstanding 00:02:00 How to Clear a Backlog 00:07:00 Four Questions to Guide your Response to a Task 00:05:00 Time Management Solutions to Common Challenges What are Overload and Overwhelm? 00:04:00 How to Deal with a feeling of Overwhelm 00:07:00 Are you an Elephant or an Octopus? 00:04:00 Multi-tasking, and how to do it well if you must! 00:08:00 How to Delegate Effectively 00:12:00 Timing and Scheduling: How to Structure Your Day for Productivity How to get Really Good at Estimating 00:07:00 How to Schedule your Day 00:05:00 When to Schedule Activities into your Day 00:07:00 Conclusions: What to Do when All Else Fails The Ultimate Time Management Tool: How to Say NO 00:05:00 How would you like $86,400? 00:03:00 A Final Thought 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00