1790 Listening courses

10 Soft Skills You Need 1 Day Training in Windsor Town

10 Soft Skills You Need 1 Day Training in Guildford

10 Soft Skills You Need 1 Day Training in Colchester

Register on the Communication: The Ultimate Guide to Questioning & Listening today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Communication: The Ultimate Guide to Questioning & Listening course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Communication: The Ultimate Guide to Questioning & Listening course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Communication: The Ultimate Guide to Questioning & Listening course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction to The Ultimate Guide to Questioning Course Introduction 00:05:00 The Fundamentals - What & Why What is questioning? 00:02:00 What can questions do? 00:10:00 Why do we ask questions? 00:04:00 Active listening Are you listening? 00:09:00 Active Listening Exercise 00:09:00 Body language Body language 00:13:00 The 12 Different Types of Questions Introduction to the 12 question types 00:03:00 Closed questions 00:03:00 Tag or tail questions 00:02:00 Open questions 00:02:00 Imagine questions 00:02:00 Funnel questions 00:02:00 Probing questions 00:06:00 Recall & process questions 00:02:00 Socratic questions - 6 types 00:04:00 Leading Questions 00:02:00 Loaded questions 00:02:00 Rhetorical questions 00:01:00 Empathetic questions 00:03:00 How can people respond to questions? 8 possible question responses 00:06:00 Summary Summary of Ultimate Guide To Questioning 00:04:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Understand the difference between direct and indirect communication. We communicate at our best when balancing directness with indirectness, being frank and diplomatic. Understand how to ask clarification questions to increase clarity and using the correct language with your customer. Learning Objectives Explain the difference between direct and indirect communication, Apply six tips for increasing listening clarity, Communicate in your customer's "language" Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Concentrating to hear messages is the first phase of authentic listening. Understand why verbal, vocal, and visual messages need to be congruent in order to be believable. Discover how to be fully present and use our tips for improved concentration. Learning Objectives The following are some of the key outcomes in this course: Summarize concentration challenges Explain how to be a congruent communicator Apply tips for increasing concentration Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Communication makes up around 80 percent of the work of any manager and leader.

Come join us for a series of 4 workshops, delivered in partnership with Sales Geek The Essex Business Sales Accelerator is designed to enhance the sales skills of local business owners and leaders, helping them attract more customers and increase revenue from their existing clientele. The course is delivered across 4, half-day sessions, held over 4 weeks. Overview: Session 1 - May 16th 09:30 - 12:30 • Identify key attributes within yourselves that will help lead to success. • Identify the different parts of the brain associated with the Decision-Making Process and understand yourself more. • Utilise a simple structure to grab your prospect’s attention and begin to build rapport. • Understand the importance of attention to detail. • Describe the 5 levels of listening to understand needs on a more emotive level. & capture information using 7 key techniques. Session 2 - May 23rd 09:30-12:00 • Understand the benefits of different types of questions. • Use BANTA – a technique to identify the most effective questions to ask! • Think like a detective – Use a ‘line of enquiry’ to dig deeper into potential customer needs. • Identify and understand the use of ‘gold questions’ to pique interest. Session 3 - May 30th 09:30 - 12:00 • CURE – Understanding what makes your service of value. • Different types of value and how they can be used to negotiate with your customer. • Create strongly defined features & benefits that match up to your relevant customer types. • Bookend features and benefits to make them more effective. • Revisit questioning to signpost essential features and benefits with ease. Session 4 - June 6th 09:30 - 12:00 • Different questions to ask to assist with difficult objections. • Different techniques you can use to handle objections. • Know when closing begins in the sales process! • Understand how to Trial Close • 6 Geeky Closing Techniques • Closing workshop Time: 09:30 - 12:00 Dates: May 16th - June 6th Location: Coval Lane Building - Entrance is next door to Chelmsford CVS, opposite Halford House, next to Fairfield Car Park entrance (see picture of entrance by clicking → on image at top of this page). Please note it there is a maximum of 2 bookings per company. This workshop is delivered by Sales Geek and provided courtesy of Backing Essex Business. Meet the Hosts: Lisa Ansell: Described as the female Harvey Spectre (The Best Closer in the City: Suits) she is the world’s most reluctant salesperson. So much so that she wrote the book on it; literally, authoring, “Pull NOT Push – A revolution in selling for people who hate it!” With far more years sales experience than she really wants to reveal here, she is a Rugby playing, Mountain biking, Kayaking, Surfing, Disco dancing Grandmother. So it doesn’t matter if your business is looking for more conversions; or seems to be pedalling uphill; if you’re up a creek without a paddle, riding a wave of success or just down to boogie the night away: Lisa’s got you covered. Peter Nicol: Passionate about helping SMEs and Start-ups grow, build and realise their aspirations and potential. He says that there's no bigger buzz than working closely with an organisation, collaborating on their strategy, putting ideas into practice, winning a 'Dream Account', seeing the motivation and energy increase as the effort and advice begins to pay off. He is an experienced revenue and commercial leader with 30+ years’ experience in growing early stage and scale-up SaaS organisations with extensive knowledge of hiring and developing global, multifunctional teams across Europe, North America and APAC. Backing Essex Business is fully-funded by Essex County Council and delivered by Let’s Do Business Group. Backing Essex Business (Formerly Back to Business Essex) is here to support business growth across the county, promoting economic growth and creating jobs, by providing free business support, access to finance and training. This workshop is available to businesses within Essex, excluding Southend and Thurrock. For more information visit https: www.backingessexbusiness.co.uk Please click here to see the Backing Essex Business Privacy Policy

Negotiation Skills - Professional 1 Day Workshop in Burton Upon Trent

Negotiation Skills - Professional 1 Day Workshop in Bournemouth