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Elderly Care Training Diploma Level 3

3.0(2)

By Alpha Academy

Overview: Elderly Care Training Diploma Level 3 Do you want to do something rewarding? Why not become an elderly caregiver? Enrol in the Elderly Care Training Diploma Level 3 course and learn how to help and give proper care to the elders with full positivity and patience. This course emphasizes the importance of assisting the elderly in their daily activities with patience and compassion. Through our Elderly Care Training program, you will acquire essential strategies and techniques for providing specialized care to elderly individuals diagnosed with dementia. Gain valuable insights into various elderly care issues, learn practical tips for effective caregiving, and explore the intricacies of elderly care services. Additionally, we will equip you with techniques to establish and maintain healthy relationships with elderly individuals, fostering trust and understanding. Upon successful completion of the course, you will receive an accredited certificate in Elderly Care, significantly enhancing your CV and making you a sought-after candidate in the job market. Don't miss out on this opportunity to fast-track your career and positively impact the lives of the elderly. Enrol today and embark on a fulfilling journey in elderly care. Course Highlights The price is for the whole course, including the final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within your own personal learning portal 24/7 customer support via live chat Elderly Care Training Diploma Level 3 has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you want to excel in this field, then Elderly Care Training Diploma Level 3 is for you. We've taken this comprehensive course and broken it down into several manageable modules, which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months of access and are designed to be studied at your own pace, so you can take as much or as little time as you need to complete and gain the full CPD-accredited qualification. And there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better-earning potential? Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, but it can also be used as a stepping stone to greater things. Further, advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £18,800. The sky really is the limit. Course Curriculum Elderly Care Introduction To Guide To Dealing And Caring Elderly 01:00:00 Caring For Elderly Parents or Relatives While Keeping Your Money 00:30:00 How To Handle Bad Behaviour Problems By Elderly Parents 00:30:00 Effective Caring For Your Elderly Relative's: Home Help 00:30:00 Going To A Better Place 00:15:00 Listening To Your Parents Even Now 00:30:00 Way To Improve Quality Of Life For Your Senior 00:30:00 The Basics Of Caring For The Elderly: Pressure Sores 00:30:00 The Golden Rule Of Caring For The Elderly Revealed! 00:30:00 Caring for Elderly Diagnosed of Dementia 02:00:00 The Greatest Loss Of Them All 00:30:00 Watching Your Step: Avoiding And Dealing With Falls Whilst Caring For The Elderly 00:30:00 Caring For The Elderly- A Stressful Job 00:30:00 4 Most Common Ailments Affecting The Elderly 01:00:00 Top Outdoor Elderly Activities 00:30:00 Safeguarding The Health Of The Elderly 00:30:00 Taking Care Of Yourself As Well As The Elderly: Vacation And Respite 00:30:00 The Caregiver's Enemy No.1 00:15:00 Mental Health Mental Health Basics 00:30:00 Are you Resilient 00:30:00 Take Good Care of Yourself 00:30:00 Healthy Relationships 00:30:00 Risk Factors 00:30:00 When Do You Need to See a Professional? 00:30:00 Mock Exam Mock Exam - Elderly Care Training Diploma Level 3 00:20:00 Final Exam Final Exam - Elderly Care Training Diploma Level 3 00:20:00

Elderly Care Training Diploma Level 3
Delivered Online On Demand
£10.99

Website Hacking From Scratch

4.5(3)

By Studyhub UK

Embark on a riveting expedition into the realm of website security with our course, 'Website Hacking From Scratch.' Delve deep into the labyrinth of potential vulnerabilities, from SQL injections to XSS vulnerabilities, equipping yourself with the prowess to identify and safeguard against digital threats. By course end, learners are not only conversant with the anatomy of website vulnerabilities but are also adept at leveraging tools like Owasp ZAP for holistic website fortification. Learning Outcomes Gain comprehensive insights into the foundation of website vulnerabilities and their exploitation. Understand and identify risks associated with file uploads, code executions, and session management. Acquire proficiency in detecting and safeguarding against SQL and XSS vulnerabilities. Master the use of automated tools, such as Owasp ZAP, in vulnerability detection. Develop strategies for effective post-exploitation management. Why choose this Website Hacking From Scratch course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Website Hacking From Scratch Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Website Hacking From Scratch course for? Aspiring cybersecurity enthusiasts eager to delve into website security. Web developers keen to fortify their sites against potential breaches. IT professionals aiming to enhance their repertoire with security expertise. Entrepreneurs looking to ensure the robustness of their online platforms. Individuals curious about ethical hacking and its applications. Career path Ethical Hacker: £25,000 - £70,000 Penetration Tester: £30,000 - £60,000 Cybersecurity Analyst: £28,000 - £55,000 IT Security Consultant: £35,000 - £75,000 Web Security Manager: £40,000 - £80,000 Information Security Officer: £45,000 - £85,000 Prerequisites This Website Hacking From Scratch does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Website Hacking From Scratch was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Course Introduction Course Introduction 00:02:00 Preparation - Creating a Penetration Testing Lab Lab Overview & Needed Software 00:08:00 Installing Kali 2019 As a Virtual Machine Using a Ready Image 00:10:00 Installing Kali 2019 As a Virtual Machine 00:10:00 Installing Metasploitable As a Virtual Machine 00:04:00 Preparation - Linux Basics Basic Overview of Kali Linux 00:05:00 The Linux Terminal & Basic Linux Commands 00:11:00 Configuring Metasploitable & Lab Network Settings 00:06:00 Website Basics What is a Website? 00:04:00 How To Hack a Website? 00:04:00 Information Gathering Gathering Information Using Whois Lookup 00:05:00 Discovering Technologies Used On The Website 00:06:00 Gathering Comprehensive DNS Information 00:10:00 Discovering Websites On The Same Server 00:04:00 Discovering Subdomains 00:12:00 Discovering Sensitive Files 00:07:00 Analysing Discovered Files 00:04:00 Maltego - Discovering Servers, Domains & Files 00:08:00 Maltego - Discovering Websites, Hosting Provider & Emails 00:05:00 File Upload Vulnerabilities What are they? And How To Discover & Exploit Basic File Upload Vulnerabilities 00:07:00 HTTP Requests - GET & POST 00:04:00 Intercepting HTTP Requests 00:07:00 Exploiting More Advanced File Upload Vulnerabilities 00:04:00 Exploiting More Advanced File Upload Vulnerabilities 00:04:00 [Security] Fixing File Upload Vulnerabilities 00:06:00 Code Execution Vulnerabilities What are they? & How To Discover & Exploit Basic Code Execution Vulnerabilities 00:07:00 Exploiting Advanced Code Execution Vulnerabilities 00:06:00 [Security] - Fixing Code Execution Vulnerabilities 00:06:00 Local File Inclusion Vulnerabilities (LFI) What are they? And How To Discover & Exploit Them 00:06:00 Gaining Shell Access From LFI Vulnerabilities - Method 1 00:07:00 Gaining Shell Access From LFI Vulnerabilities - Method 2 00:11:00 Remote File Inclusion Vulnerabilities (RFI) Remote File Inclusion Vulnerabilities - Configuring PHP Settings 00:04:00 Remote File Inclusion Vulnerabilities - Discovery & Exploitation 00:06:00 Exploiting Advanced Remote File Inclusion Vulnerabilities 00:03:00 [Security] Fixing File Inclusion Vulnerabilities 00:06:00 SQL Injection Vulnerabilities What is SQL 00:06:00 Dangers of SQL Injections 00:03:00 SQL Injection Vulnerabilities - SQLi In Login Pages Discovering SQL Injections In POST 00:08:00 Bypassing Logins Using SQL Injection Vulnerability 00:05:00 Bypassing More Secure Logins Using SQL Injections 00:06:00 [Security] Preventing SQL Injections In Login Pages 00:08:00 SQL Injection Vulnerabilities - Extracting Data From The Database Discovering SQL Injections in GET 00:07:00 Reading Database Information 00:05:00 Finding Database Tables 00:04:00 Extracting Sensitive Data Such As Passwords 00:04:00 SQL Injection Vulnerabilities - Advanced Exploitation Discovering & Exploiting Blind SQL Injections 00:06:00 Discovering a More Complicated SQL Injection 00:07:00 Extracting Data (passwords) By Exploiting a More Difficult SQL Injection 00:05:00 Bypassing Filters 00:05:00 Bypassing Security & Accessing All Records 00:09:00 [Security] Quick Fix To Prevent SQL Injections 00:07:00 Reading & Writing Files On The Server Using SQL Injection Vulnerability 00:06:00 Getting A Reverse Shell Access & Gaining Full Control Over The Target Web Server 00:08:00 Discovering SQL Injections & Extracting Data Using SQLmap 00:07:00 [Security] - The Right Way To Prevent SQL Injection 00:05:00 XSS Vulnerabilities Introduction - What is XSS or Cross Site Scripting? 00:03:00 Discovering Basic Reflected XSS 00:04:00 Discovering Advanced Reflected XSS 00:05:00 Discovering An Even More Advanced Reflected XSS 00:07:00 Discovering Stored XSS 00:03:00 Discovering Advanced Stored XSS 00:04:00 XSS Vulnerabilities - Exploitation Hooking Victims To BeEF Using Reflected XSS 00:06:00 Hooking Victims To BeEF Using Stored XSS 00:04:00 BeEF - Interacting With Hooked Victims 00:04:00 BeEF - Running Basic Commands On Victims 00:04:00 BeEF - Stealing Credentials/Passwords Using A Fake Login Prompt 00:02:00 Bonus - Installing Veil 3.1 00:06:00 Bonus - Veil Overview & Payloads Basics 00:07:00 Bonus - Generating An Undetectable Backdoor Using Veil 3 00:10:00 Bonus - Listening For Incoming Connections 00:07:00 Bonus - Using A Basic Delivery Method To Test The Backdoor & Hack Windows 10 00:07:00 BeEF - Gaining Full Control Over Windows Target 00:04:00 [Security] Fixing XSS Vulnerabilities 00:07:00 Insecure Session Management Logging In As Admin Without a Password By Manipulating Cookies 00:06:00 Discovering Cross Site Request Forgery Vulnerabilities (CSRF) 00:07:00 Exploiting CSRF Vulnerabilities To Change Admin Password Using a HTML File 00:07:00 Exploiting CSRF Vulnerabilities To Change Admin Password Using Link (Preview) 00:06:00 [Security] The Right Way To Prevent CSRF Vulnerabilities 00:09:00 Brute Force & Dictionary Attacks What Are Brute Force & Dictionary Attacks? 00:04:00 Creating a Wordlist 00:07:00 Launching a Wordlist Attack & Guessing Login Password Using Hydra 00:14:00 Discovering Vulnerabilities Automatically Using Owasp ZAP Scanning Target Website For Vulnerabilities 00:04:00 Analysing Scan Results 00:04:00 Post Exploitation Post Exploitation Introduction 00:04:00 Interacting With The Reverse Shell Access Obtained In Previous Lectures 00:07:00 Escalating Reverse Shell Access To Weevely Shell 00:08:00 Weevely Basics - Accessing Other Websites, Running Shell Commands etc 00:07:00 Bypassing Limited Privileges & Executing Shell Commands 00:05:00 Downloading Files From Target Webserver 00:05:00 Uploading Files To Target Webserver 00:08:00 Getting a Reverse Connection From Weevely 00:08:00 Accessing The Database 00:09:00 Resources Resources - Website Hacking From Scratch 00:00:00 Assignment Assignment - Website Hacking From Scratch 00:00:00

Website Hacking From Scratch
Delivered Online On Demand9 hours 23 minutes
£10.99

Complete Teaching English - CPD Certified

By Wise Campus

Teaching English: Teaching English Are you want to start a profession with teaching English? Our teaching English course will help you to fulfill your dream. Our teaching English course provides a broad introduction to basic English, phonics, reading, and listening. Also, teaching English involves advanced English techniques. The teaching English course explains how the digital world works using English and various theories related to it. As a teaching English professional, you can easily manage classes, develop skills, and gain an understanding of TEFL/TESOL. So, enrol in our teaching English course to learn better English and get a great position in this field. Learning outcome of teaching English course After completing a course in teaching English, students will learn: How to exhibit competence in language teaching approaches and strategies. The teaching English course demonstrate the capacity to create creative lesson plans and control classroom behaviour. Graduates of the teaching English course is capable of effectively assessing language competency in learners and are knowledgeable about the foundations of language assessment. The teaching English course incorporates technology into language training. Innovation of TEFL/TESOL and career develop will explain in this teaching English course. Courses Are Included in this Teaching English: Teaching English Course Bundle: Courses Included in this Bundle are: Course 01: Teaching Assistant Course 02: Primary Teaching Diploma Special Offers Of this Teaching English: Teaching English Course This Teaching English: Teaching English Course includes a FREE PDF Certificate. Lifetime access to this Teaching English: Teaching English Course Instant access to this Teaching English: Teaching English Course Get FREE Tutor Support to this Teaching English: Teaching English Course Teaching English: Teaching English Unlock your potential with our comprehensive Teaching English course! Designed for aspiring educators, our program covers essential topics like phonics, reading, listening, and advanced English techniques. You'll master classroom management, develop creative lesson plans, and incorporate technology into your teaching. Gain expertise in TEFL/TESOL and learn to assess language proficiency effectively. With our course, you'll be equipped to thrive in the digital world and stand out in your career. Enroll now to start your journey towards becoming a skilled and confident English teacher, ready to make a significant impact in the field of education. Who is this course for? Teaching English: Teaching English Students who wish to create an exceptional portfolio, from beginners to experts, are the best candidates for this teaching english course. Requirements Teaching English: Teaching English To enrol in this Teaching English: Teaching English Course, students must fulfil the following requirements. To join in our Teaching English: Teaching English Course, you must have a strong command of the English language. To successfully complete our Teaching English: Teaching English Course, you must be vivacious and self driven. To complete our Teaching English: Teaching English Course, you must have a basic understanding of computers. Career path Teaching English: Teaching English English teachers, TEFL/TESOL teachers, English language instructors, and many more positions are available to you after finishing this teaching English course. Questions and answers Currently there are no Q&As for this course. Be the first to ask a question.

Complete Teaching English - CPD Certified
Delivered Online On Demand3 hours
£12

Health and Wellness Coaching

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 4 Hours 37 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about health and fitness Understand the core competencies and principles of health and fitness Explore the various areas of health and fitness Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and wellness coach Health and Wellness Coaching Course Master the skills you need to propel your career forward in health and fitness . This course will equip you with the essential knowledge and skillset that will make you a confident health and wellness coach and take your career to the next level. This comprehensive health and wellness course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this health and wellness course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective health and fitness practice and equip you with the essential skills, confidence and competence to assist you in the health and fitness industry. You'll gain a solid understanding of the core competencies required to drive a successful career in health and fitness . This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for health and wellness coach or for people who are aspiring to specialise in health and fitness . Enrol in this health and wellness course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive health and wellness course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this health and fitness can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This health and wellness course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This health and wellness course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This health and wellness course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:02:00 The Roles & Responsibilities Of A Health & Wellness Coach 00:02:00 What does it mean to be healthy? 00:04:00 Diet Fundamentals Diet Intro 00:01:00 How Your Diet Affects Your Health 00:03:00 How The Wrong Diet Hurts Your Health 00:03:00 How To Eat For Longevity 00:01:00 Calories Explained 00:03:00 Bodyweight & Health 00:05:00 Calories & Bodyweight In A Healthy Diet 00:01:00 Twinkie Diet 00:01:00 Weight Loss & Health 00:02:00 Determining Your Daily Calorie Intake 00:03:00 Healthy Weight Ranges 00:01:00 The Right Food Choices For A Longer Life 00:02:00 Quality Protein Choices 00:01:00 Quality Carbohydrate Choices 00:01:00 Quality Fat Choices 00:01:00 How Much Of Each (Protein, Carbs, Fat)? 00:04:00 What About The Remaining Calories 00:01:00 Nutrient Requirements That Change As We Age 00:02:00 How Much Water Should You Drink? 00:04:00 Food Groups Explained Vegetables Explained 00:03:00 Grains Explained 00:03:00 Beans & Legumes Explained 00:01:00 Fruits Explained 00:01:00 Berries Explained 00:01:00 Nuts & Seeds Explained 00:02:00 Meat Explained 00:03:00 Fish & Seafood Explained 00:02:00 Different Diets Explained Different Diets Overview 00:01:00 Gluten Free Explained 00:03:00 Paleo Diet Explained 00:03:00 Low Carb Explained 00:03:00 Intermittent Fasting Explained 00:03:00 Vegan Diet Explained 00:05:00 Ketogenic Diet Explained 00:06:00 Diet Coaching Client Assessment Introduction 00:01:00 Client Interview 00:04:00 How To Set SMART Goals 00:06:00 How To Create A Diet Plan For Clients 00:09:00 Calculating BMI 00:03:00 Weight Loss & Muscle Growth Coaching The Science Of Successful Weight Loss 00:05:00 Determining Calorie Needs 00:03:00 Adjusting A Diet For Weight Loss 00:05:00 Breaking Through Fat Loss Plateaus 00:04:00 Adjusting A Diet For Muscle Growth 00:04:00 The Ideal Pre-Workout Meal 00:03:00 Exercise Coaching: Cardio What makes up a complete workout? 00:02:00 Cardio Intro 00:01:00 The Different Types Of Cardio 00:02:00 How To Design A Cardio Workout 00:04:00 How To Monitor Your Heart Rate During A Workout 00:02:00 Cardio vs Weigh Training - Which Is Better For Weight Loss 00:06:00 Exercise Coaching: Resistance Training Weight Training Fundamentals 00:03:00 The Science Behind Muscle Growth 00:03:00 Weight Training vs Bodyweight Training 00:02:00 How To Create Beginner Workout Plan 00:08:00 Progressive Overload 00:02:00 Exercise Coaching: Flexibility Flexibility Introduction 00:01:00 Most Common Stretching Mistakes 00:04:00 Static vs. Dynamic Stretching 00:05:00 Your Daily Stretching Routine 00:02:00 How To Warm Up Correctly 00:02:00 Wellness & Mental Coaching Wellness Coaching Intro 00:01:00 What Are Habits 00:01:00 Why Habits Matter 00:01:00 How To Build Effective Habits 00:04:00 Habit Stacking For Better Results 00:03:00 Choosing The Right Triggers 00:02:00 Writing Down Your Sequence 00:01:00 How The Sedentary Lifestyle Hurts The Brain 00:01:00 Understanding & Reducing Stress 00:06:00 The Right Mental Stimulation 00:03:00 Sleeping For A Longer Life 00:04:00 6 Tips To Falls Asleep Faster 00:03:00 Supplements For Better Sleep 00:02:00 The Best Type Of Exercise For The Brain 00:02:00 Preventing Age Related Memory Loss 00:03:00 Making Memory Age Proof 00:04:00 Supplements To Boost Memory And Focus 00:02:00 Bonus: Coaching Tools Coaching Tools Intro 00:01:00 The Grow Coaching Model 00:05:00 Creating Your Ideal Coaching Persona 00:04:00 How To Learn Active Listening 00:03:00 Asking The Right Questions As A Coach 00:04:00 How To Be More Empathetic 00:02:00 The Ideal Post-Workout Meal 00:01:00 Assessment Assessment - Health and Wellness Coaching 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Health and Wellness Coaching
Delivered Online On Demand
£19

Health and Wellness Coaching Diploma

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 4 Hours 37 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about health and fitness Understand the core competencies and principles of health and fitness Explore the various areas of health and fitness Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and wellness coach Health and Wellness Coaching Course Master the skills you need to propel your career forward in health and fitness . This course will equip you with the essential knowledge and skillset that will make you a confident health and wellness coach and take your career to the next level. This comprehensive health and wellness course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this health and wellness course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective health and fitness practice and equip you with the essential skills, confidence and competence to assist you in the health and fitness industry. You'll gain a solid understanding of the core competencies required to drive a successful career in health and fitness . This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for health and wellness coach or for people who are aspiring to specialise in health and fitness . Enrol in this health and wellness course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive health and wellness course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this health and fitness can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This health and wellness course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This health and wellness course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This health and wellness course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:02:00 The Roles & Responsibilities Of A Health & Wellness Coach 00:02:00 What does it mean to be healthy? 00:04:00 Diet Fundamentals Diet Intro 00:01:00 How Your Diet Affects Your Health 00:03:00 How The Wrong Diet Hurts Your Health 00:03:00 How To Eat For Longevity 00:01:00 Calories Explained 00:03:00 Bodyweight & Health 00:05:00 Calories & Bodyweight In A Healthy Diet 00:01:00 Twinkie Diet 00:01:00 Weight Loss & Health 00:02:00 Determining Your Daily Calorie Intake 00:03:00 Healthy Weight Ranges 00:01:00 The Right Food Choices For A Longer Life 00:02:00 Quality Protein Choices 00:01:00 Quality Carbohydrate Choices 00:01:00 Quality Fat Choices 00:01:00 How Much Of Each (Protein, Carbs, Fat)? 00:04:00 What About The Remaining Calories 00:01:00 Nutrient Requirements That Change As We Age 00:02:00 How Much Water Should You Drink? 00:04:00 Food Groups Explained Vegetables Explained 00:03:00 Grains Explained 00:03:00 Beans & Legumes Explained 00:01:00 Fruits Explained 00:01:00 Berries Explained 00:01:00 Nuts & Seeds Explained 00:02:00 Meat Explained 00:03:00 Fish & Seafood Explained 00:02:00 Different Diets Explained Different Diets Overview 00:01:00 Gluten Free Explained 00:03:00 Paleo Diet Explained 00:03:00 Low Carb Explained 00:03:00 Intermittent Fasting Explained 00:03:00 Vegan Diet Explained 00:05:00 Ketogenic Diet Explained 00:06:00 Diet Coaching Client Assessment Introduction 00:01:00 Client Interview 00:04:00 How To Set SMART Goals 00:06:00 How To Create A Diet Plan For Clients 00:09:00 Calculating BMI 00:03:00 Weight Loss & Muscle Growth Coaching The Science Of Successful Weight Loss 00:05:00 Determining Calorie Needs 00:03:00 Adjusting A Diet For Weight Loss 00:05:00 Breaking Through Fat Loss Plateaus 00:04:00 Adjusting A Diet For Muscle Growth 00:04:00 The Ideal Pre-Workout Meal 00:03:00 The Ideal Post-Workout Meal 00:01:00 Exercise Coaching: Cardio What makes up a complete workout? 00:02:00 Cardio Intro 00:01:00 The Different Types Of Cardio 00:02:00 How To Design A Cardio Workout 00:04:00 How To Monitor Your Heart Rate During A Workout 00:02:00 Cardio vs Weigh Training - Which Is Better For Weight Loss 00:06:00 Exercise Coaching: Resistance Training Weight Training Fundamentals 00:03:00 The Science Behind Muscle Growth 00:03:00 Weight Training vs Bodyweight Training 00:02:00 How To Create Beginner Workout Plan 00:08:00 Progressive Overload 00:02:00 Exercise Coaching: Flexibility Flexibility Introduction 00:01:00 Most Common Stretching Mistakes 00:04:00 Static vs. Dynamic Stretching 00:05:00 Your Daily Stretching Routine 00:02:00 How To Warm Up Correctly 00:02:00 Wellness & Mental Coaching Wellness Coaching Intro 00:01:00 What Are Habits 00:01:00 Why Habits Matter 00:01:00 How To Build Effective Habits 00:04:00 Habit Stacking For Better Results 00:03:00 Choosing The Right Triggers 00:02:00 Writing Down Your Sequence 00:01:00 How The Sedentary Lifestyle Hurts The Brain 00:01:00 Understanding & Reducing Stress 00:06:00 The Right Mental Stimulation 00:03:00 Sleeping For A Longer Life 00:04:00 6 Tips To Falls Asleep Faster 00:03:00 Supplements For Better Sleep 00:02:00 The Best Type Of Exercise For The Brain 00:02:00 Preventing Age Related Memory Loss 00:03:00 Making Memory Age Proof 00:04:00 Supplements To Boost Memory And Focus 00:02:00 Bonus: Coaching Tools Coaching Tools Intro 00:01:00 The Grow Coaching Model 00:05:00 Creating Your Ideal Coaching Persona 00:04:00 How To Learn Active Listening 00:03:00 Asking The Right Questions As A Coach 00:04:00 How To Be More Empathetic 00:02:00 Assessment Assessment - Health and Wellness Coaching Diploma 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Health and Wellness Coaching Diploma
Delivered Online On Demand
£19

Sharpen-up Your Professional Skills

By OnlinePMCourses

Take your Personal Professional Effectiveness to the Next Level

Sharpen-up Your Professional Skills
Delivered Online On Demand
£77

Recruitment Consultant Diploma

5.0(1)

By Course Gate

If you want to make a career switch, and want to be a Recruitment Consultant, but don't know where to start, then this Recruitment Consultant Diploma course can help you figure that out. This comprehensive course helps to develop the necessary skills and fundamental knowledge of the recruitment process. The course reveals what it takes to be a Recruitment Consultant and inform you about the insight into the business industry and ability required to handle the entire recruitment process as well as the techniques that help you cope with tense situations, and select the best candidates. Who is the course for? Individuals looking to start a new career in human resources or recruitment People who want to improve their skills and develop their career further in HR management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Recruitment Basics Introduction to Recruitment 00:15:00 Recruitment 01:00:00 Shortlisting 00:15:00 Selection 01:00:00 Definitions of Training and Development 00:15:00 Considerations in the Design of Training Programmes 00:15:00 Implementing Training 00:15:00 Learning Methods 00:30:00 Recruitment Module One - Getting Started 00:15:00 Module Two - Introduction to Recruitment 00:30:00 Module Three - The Selection Process 00:30:00 Module Four - Goal Setting 00:30:00 Module Five - The Interview 00:30:00 Module Six - Types of Interview Questions 00:30:00 Module Seven - Avoiding Bias in Your Selection 00:30:00 Module Eight - The Background Check 00:30:00 Module Nine - Making Your Offer 00:30:00 Module Ten - Orientation and Retention 00:30:00 Module Eleven - Measuring the Results 00:30:00 Module Twelve - Wrapping Up 00:15:00 Managing Recruitment Module One - Getting Started 00:30:00 Module Two - Defining and Knowing the Position 01:00:00 Module Three - Hiring Strategy 01:00:00 Module Four - Lure in Great Candidates 01:30:00 Module Five - Filtering Applicants to Interview 01:00:00 Module Six - The Interview (I) 01:00:00 Module Seven - The Interview (II) 01:00:00 Module Eight - Selection Process (I) 01:00:00 Module Nine - Selection Process (II) 01:00:00 Module Ten - Making an Offer 01:00:00 Module Eleven - Onboarding 01:00:00 Module Twelve - Wrapping Up 00:30:00 Recruitment - Interview Process History of the Interviewing Process 00:30:00 The Recruitment and Selection Process 00:15:00 Factors in the Hiring Process 00:15:00 Cost Analysis 00:15:00 Job Analysis and Position Profiles 00:30:00 Determining the Skills You Need 00:15:00 Finding Candidates 00:30:00 Advertising Guidelines 00:00:00 Screening Resumes 00:30:00 Performance Assessments 00:30:00 Problems Recruiters Face 00:15:00 Interviewing Barriers 00:15:00 Non-Verbal Communication 00:15:00 Types of Questions 00:30:00 Case Study 00:15:00 Traditional vs. Behavioral Interviews 00:30:00 Other Types of Questions 00:15:00 The Critical Incident Technique 00:15:00 Listening for Answers 00:30:00 Difficult Applicants 01:00:00 Interview Preparation and Format 00:05:00 Other Interview Techniques 00:30:00 Scoring Responses 00:15:00 Checking References 00:30:00 Human Rights 00:15:00 Mock Exam Mock Exam- Recruitment Consultant Diploma 00:30:00 Final Exam Final Exam- Recruitment Consultant Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Recruitment Consultant Diploma
Delivered Online On Demand30 hours
£11.99

Diploma in Event Planning and Management

3.0(2)

By Alpha Academy

Course Overview The Event Planning is designed to teach you the important principles and practical step-by-step techniques for planning events and getting started in a career as a professional event planner. You will learn: what an event planner does and how to plan events, how to develop your skills to succeed in an event planner career, how to get hired for a job as an event planner, and how to start your own event planning business and get clients. You'll learn how to plan various events and coordinate with different types of clients. Discover how to plan business meets, product launches, milestone events and more. Find out how to work with both corporate and private clients, delivering outstanding results on each event by listening to their needs. Event Management doesn't only give you valuable connections through events training qualifications; you enter an environment for learning that works for you. Being trained in event management helps you develop skills such as problem-solving, time management and decision making. In order to meet all your event management needs, consider getting this Event Management course. This course is divided into three sections, where you start off with learning the basics of event management. Here you will look into ideas such as types of events, entertainment, staff and vendors. Next you learn about the process of planning an event, where you get many different tips and techniques about how to nurture a team bonding environment, ways to make your events more interesting, marketing your events and so much more. The final portion of the course looks into managing weddings which is an extremely big industry and as such would help your business make a splash where the green is. The course covers diverse topics and would be beneficial to those looking to get into the event management industry. So, stop wasting time and get this course now Accredited by CPD Free PDF Certificate after course completion Developed by qualified tutors and professionals Fully online, engaging and interactive course Self paced learning Unlimited Access to your course materials Desktop, Laptop, tablet and smartphone friendly 24/7 Customer Support Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Course Curriculum Introduction Introduction 00:05:00 Why Vision 00:02:00 Concept 00:02:00 Goals 00:02:00 Innovation 00:02:00 Pitching 00:03:00 Feasibility 00:02:00 What Event Scope and Budget 00:02:00 Customers 00:02:00 Marketing Plan and Pricing 00:03:00 Communications Plan 00:03:00 Project Management Approach 00:03:00 Stakeholders 00:02:00 When When 00:04:00 Where Choosing a Venue 00:02:00 Spaces within a Venue 00:03:00 Accessibility and Community Impacts 00:03:00 How Event Plan 00:03:00 Planning Environment 00:02:00 Safety 00:02:00 Risk Management 00:02:00 Emergency Management 00:03:00 Checklists 00:02:00 Stakeholder Management 00:02:00 Communications 00:05:00 On the Day 00:02:00 Who Dot Planning 00:02:00 Recruitment 00:05:00 Event Suppliers 00:02:00 Roles and Responsibilities 00:02:00 Customers and Stakeholders 00:05:00 How Well Real Time Monitoring 00:02:00 Contingency Plan 00:02:00 Measuring Success and Process Review 00:03:00 Continual Improvement and Knowledge Transfer 00:02:00 All About You Characteristics of Great Event Managers 00:02:00 Organisation 00:02:00 Being Successful 00:02:00 Your Wellbeing 00:03:00 The Last Word The Last Word 00:03:00 Resources Resources - Diploma in Event Planning and Management 00:00:00 Mock Exam Mock Exam - Diploma in Event Planning and Management 00:20:00 Final Exam Final Exam - Diploma in Event Planning and Management 00:20:00 Order your Certificate Order your Certificate 00:00:00

Diploma in Event Planning and Management
Delivered Online On Demand
£10.99

Internal Workplace Mediation Skills Course (5 days)

By Buon Consultancy

Workplace Mediation

Internal Workplace Mediation Skills Course (5 days)
Delivered in Edinburgh or UK Wide or OnlineFlexible Dates
Price on Enquiry

Office Admin and Receptionist Course

4.3(43)

By John Academy

Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities.  The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities.  Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.  Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Office Admin and Receptionist Course
Delivered Online On Demand3 days
£23.99