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Are you looking to enhance your Help Desk Technician skills? If yes, then you have come to the right place. Our comprehensive course on Help Desk Technician will assist you in producing the best possible outcome by mastering the Help Desk Technician skills. The Help Desk Technician course is for those who want to be successful. In the Help Desk Technician course, you will learn the essential knowledge needed to become well versed in Help Desk Technician. Our Help Desk Technician course starts with the basics of Help Desk Technician and gradually progresses towards advanced topics. Therefore, each lesson of this Help Desk Technician course is intuitive and easy to understand. Why would you choose the Help Desk Technician course from Compliance Central: Lifetime access to Help Desk Technician course materials Full tutor support is available from Monday to Friday with the Help Desk Technician course Learn Help Desk Technician skills at your own pace from the comfort of your home Gain a complete understanding of Help Desk Technician course Accessible, informative Help Desk Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Help Desk Technician Study Help Desk Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Help Desk Technician Course Help Desk Technician Curriculum Breakdown of the Help Desk Technician Course Course Outline: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Help Desk Technician course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Help Desk Technician. It is also great for professionals who are already working in Help Desk Technician and want to get promoted at work. Requirements To enrol in this Help Desk Technician course, all you need is a basic understanding of the English Language and an internet connection. Career path IT Support Specialist: £20,000 to £35,000 per year Service Desk Analyst: £22,000 to £38,000 per year Technical Support Engineer: £25,000 to £45,000 per year Customer Support Specialist: £20,000 to £35,000 per year Help Desk Supervisor: £28,000 to £45,000 per year Network Support Technician: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! 3 Free Courses Included with the Course! Discover the power of natural nutrition with our comprehensive Naturopathy Course, designed to guide you through the essentials of a healthy diet and the impact of various food categories on the human body. Delve into the world of chemical and synthetic food, the meat and dairy industry, and the benefits of raw plant-based foods. Understand the importance of listening to your body, and learn about the digestive system, its complexities, and the purification processes that will help you maintain optimal health. Our Natural Nutrition: Naturopathy Course will equip you with invaluable knowledge and insights into achieving a balanced, natural lifestyle. Gain a deep understanding of the functioning and maintenance of various organs and systems, and learn practical methods for cleaning and restoring your body's symbiotic microflora. Embrace the transformational journey towards a healthier, more vibrant you. This Diploma in Natural Nutrition: Naturopathy at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Free Courses Included in the Package: Course 01: Diet and Nutrition Course 02: Make Your Own Diet Plan Course Course 03: Diploma in Sports Nutrition Learning Outcomes: Comprehend the principles of a healthy diet. Analyse the impact of various food categories on health. Identify issues related to chemical and synthetic food. Understand the role of the digestive system. Discover methods for cleaning intestines and organs. Learn the importance of water and the kidneys. Explore the functions of the skin and respiratory system. Recognise purification processes and the body's needs during detoxification. Why Prefer This Natural Nutrition: Naturopathy Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the Natural Nutrition: Naturopathy course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Natural Nutrition: Naturopathy Course Introduction Food categories and their impact on the human body Listen to your body Digestive system Other organs and systems Purification processes Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Natural Nutrition: Naturopathy at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for individuals who want to gain in-depth knowledge of natural nutrition and naturopathy, whether for personal or professional reasons. In addition, it is suitable for those interested in understanding the effects of different food categories on overall health and well-being, as well as learning practical techniques for maintaining optimal body function. By embracing the principles taught in this course, participants can transform their lives and adopt a healthier, more balanced lifestyle. Requirements Natural Nutrition: Naturopathy Course Career path Popular jobs in this industry: Nutritional Therapist - £25-50k/year Health Coach - £20-40k/year Wellness Consultant - £25-45k/year Naturopathic Practitioner - £30-60k/year Holistic Health Advisor - £20-40k/year

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Teaching English Level 5 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Prove that you are committed to Social Care and Community Welfare by training for your mandatory Care Certificate. This course provides all the principles, knowledge, and skills that you will need to absorb, to carry out exemplary Social Care. The Teaching English Level 5 course has been written with the help of industry professionals and lays out all of the EU/UK standards for delivering care to the community. You will be taught how to safeguard the vulnerable, provide appropriate nutrition, respect privacy and dignity, support those with challenges and disabilities, and ensure hygiene and cleanliness. Understand your responsibilities in the Social Sector today. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Teaching English Level 5 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Teaching English Level 5 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Teaching English Level 5 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Teaching English Level 5: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills What other courses are included with this Teaching English Level 5? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***Teaching English Level 5*** Introduction to Teaching English Linguistics Basics Working With a Variety of Approaches Teaching Speaking Teaching Listening Teaching Reading Teaching Writing Planning Pedagogy Planning Lessons Managing Classrooms Getting a job How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Teaching English Level 5. It is available to all students, of all academic backgrounds. Requirements Our Teaching English Level 5 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This 3 in 1 Life Coaching Certification Masterclass is designed for anyone who wants to start their own life coaching business and help others reach their personal and professional development goals. This course is a complete program to teach you everything there is to know about become a holistic coach by providing you all the tools you need to become a successful professional. It is just the perfect guide for both beginners or working professionals in the health and life-skill management sector, as it discussed all the mental and physical aspects of individuals and enables you to help your client towards a positive, healthy, and happy life. To help you through the process, we will guide you through how to become an accredited personal development coach, work with clients, and grow your life coaching business in a simple, step-by-step process.  From the fundamentals of good coaching techniques and exercises to how to design an action plan for you or your clients, this is the only guide you will ever need to learn everything you need to know about becoming a personal development coach. The program is equipped with several essential worksheets, e-books, and other printable resources, fully accessible for a life-time from anywhere and any device. What you'll learn Earn 3 CPD Accredited Certificates: Life Coaching, Health Coaching & Wellness Coaching Certificate Coach Others With Personal Development & Goal Setting Learn Proven Coaching Models & Exercises Create Individual Client Programs Start Your Own Life Coaching Business Who is this Course for? This course is perfect for professionals like therapists, physical and mental health workers, and growth hack programmers, who want to develop their life coaching skills to coach others about personal development, personal transformation, and self-improvement.  It is also great for beginners who want to earn about life coaching & personal development skills and aspire to build a career in the life coaching business. Requirements No specific qualifications are required. No prior psychological, health or fitness knowledge is assumed. Fully accessible from any internet-enabled smart device. Career Path This 3 Internationally recognized CPD Accredited Certification received upon course completion will boost up your resume if you are a professional in the psychological and physical health sector or aspiring to become a specialist Life coach, nutritionist, or therapist. Introduction What You Will Learn FREE 00:06:00 Get To Know Your Instructor FREE 00:02:00 How To Get Your CPD Certificates 00:01:00 PART 1: LIFE COACHING CERTIFICATION What Is Life Coaching 00:05:00 The Benefits Of Becoming A Life Coach 00:04:00 The Difference Between Coaching, Therapy, Mentoring & Training 00:03:00 The Responsibilities Of A Life Coach 00:03:00 Coaching Fundamentals Coaching Fundamentals Overview 00:02:00 Listening Introduction 00:02:00 The 3 Kinds Of Listening As A Coach 00:05:00 Your Listening Template 00:10:00 Questioning Introduction 00:01:00 Questioning & Coaching 00:03:00 How Coaching Questions Are Different From Normal Questions 00:02:00 The Different Types Of Coaching Questions 00:12:00 Questions Summary 00:03:00 Building Trust Introduction 00:01:00 The Trust Checklist Exercise 00:03:00 How To Build Trust As A Coach 00:08:00 More Trust Building Strategies 00:05:00 Understanding Personalities Understanding Personalities Overview 00:03:00 Big Five Personality Model 00:02:00 Myers Briggs Personality Model 00:04:00 Your Personality Model 00:09:00 How To Bring Out Your Strengths With This Model 00:10:00 Coaching Models Explained Coaching Models Introduction 00:02:00 GROW Model Explained 00:05:00 STEPPPA Model Explained 00:08:00 FUEL Model Explained 00:03:00 CLEAR Model Explained 00:04:00 Why We Will Use The GROW Model 00:01:00 Coaching Step 1: Goal Setting Step 1 Introduction 00:03:00 Why Defining Your Values Is Important 00:03:00 How To Define Your Personal Values 00:06:00 What Does Your Ideal Life Look Like? 00:04:00 The 4 Biggest Goal Setting Mistakes To Avoid 00:06:00 Stretch Goals Explained 00:03:00 Why You Should Start With Long Term Goals 00:05:00 Setting Your First Long Term Goal 00:06:00 Turning Long Term Goals Into Short Term Goals 00:05:00 Next Steps 00:01:00 Coaching Step 2: Reality Step 2 Introduction 00:01:00 Status Quo Explained 00:06:00 Wheel Of Life Excercise Explained 00:06:00 Big Rocks Exercise Explained 00:05:00 Coaching Example Step 2 00:05:00 Coaching Step 3: Options & Obstacles Step 3 Introduction 00:01:00 How To Brainstorm With Your Client(s) 00:05:00 How To Evaluate Your Brainstorming Ideas 00:05:00 'Spheres Of Influence' Excerise Explained 00:03:00 'Not To Do List' Exercise Explained 00:04:00 Coaching Example Step 3 00:07:00 Coaching Step 4: Will & Action Planning Step 4 Introduction 00:01:00 The 80/20 Rule Applied To Coaching 00:04:00 How To Design An Action Plan 00:03:00 Coaching Example Step 4 00:05:00 GROW Model Recap 00:03:00 How To Structure Your Coaching Sessions Structuring Your Sessions Introduction 00:01:00 How To Define Your Coaching Ground Rules 00:03:00 How Much Should You Charge 00:03:00 The Pre Coaching Call 00:03:00 Your First Coaching Session 00:03:00 Progress Evaluation Sessions 00:05:00 My Recommended Coaching Timeline 00:03:00 Client Coach Relationship Client Coach Relationship Intro 00:01:00 What Clients Expect From Their Coaches 00:04:00 Why Clients Choose One Coach Over Another 00:02:00 Client Coach Boundaries 00:03:00 How To Retain Clients Long Term 00:05:00 Advanced Coaching Strategies Advanced Coaching Strategies Introduction 00:01:00 Reframing Explained 00:07:00 Managing Emotional States 00:07:00 Understanding Representational Systems 00:08:00 Personal SWOT Analysis 00:06:00 Johari Window - Developing Self Awareness 00:05:00 Giving Good Feedback As A Coach 00:05:00 PART 2: HOLISTIC HEALTH COACHING CERTIFICATION Part 2 Introduction 00:03:00 What It Means To Be Healthy 00:04:00 What Does A Health Coach Do? 00:03:00 How Can You Combine Life Coaching & Health Coaching 00:02:00 Diet & Nutrition Fundamentals Diet Introduction 00:01:00 Your Health & Diet: How They Are Linked 00:04:00 The Consequences Of Following A Bad Diet 00:04:00 How To Eat For Longevity 00:01:00 What Are Calories? Explained 00:04:00 The Relationship Between Bodyweight And Health 00:05:00 Calories & Bodyweight In A Healthy Diet 00:02:00 The Surprising Results Of The Twinkie Diet 00:02:00 The Relationship Between Weight Loss And Health 00:03:00 Figuring Out How Many Daily Calories You Need 00:02:00 Calculating Your Total Daily Calories 00:03:00 Healthy Weight Ranges 00:02:00 The Best Foods For A Healthier Life 00:02:00 Best Protein Foods 00:01:00 Best Carbohydrate Foods 00:01:00 Best Dietary Fat Foods 00:01:00 How Much Of Each (Protein, Carbs, Fat)? 00:04:00 What About The Remaining Calories 00:01:00 Diet & Nutrition Coaching Client Assessment Introduction 00:01:00 Client Interview 00:04:00 How To Create A Diet Plan For Clients 00:09:00 Calculating BMI 00:03:00 Exercise Coaching: Cardio Cardio Introduction 00:01:00 The Different Types Of Cardio 00:03:00 Creating A Cardio Workout For A Client 00:04:00 How To Monitor Your Heart Rate During A Workout 00:02:00 Cardio vs Weigh Training - Which Is Better For Weight Loss 00:07:00 Exercise Coaching: Resistance Training Weight Training Introduction 00:01:00 Muscle Building Formula 00:07:00 The Science Behind Muscle Growth 00:04:00 Weight Training vs Bodyweight Training 00:02:00 How To Create A Beginner Workout Plan 00:09:00 5 Most Important Aspects Of Lifting Form 00:03:00 Progressive Overload 00:03:00 Hormone Health Explained Hormones Introduction 00:02:00 The 3 Types Of Hormones 00:03:00 The Endocrine System Explained 00:04:00 Hormones & Heart Disease 00:04:00 Anabolic Steroids: Why They Are So Dangerous 00:04:00 Most Important Hormones Overview 00:01:00 insulin 00:04:00 Glucagon 00:02:00 Adrenaline 00:03:00 Cortisol 00:04:00 Ghrelin 00:02:00 Leptin 00:03:00 Thyroid Hormones 00:02:00 Estrogen 00:03:00 Growth Hormone 00:01:00 Testosterone 00:03:00 Supplements How To Build Your Own Supplement Stack 00:09:00 Top 3 Beginner Supplements For Muscle Growth 00:04:00 The Best Supplements To Boost Immunity 00:04:00 The Best Supplements For Vegans & Vegetarians 00:02:00 The Best Supplements For Joint & Bone Health 00:02:00 The Best Supplements For Fat Loss 00:04:00 Health & Fitness Motivation Health & Fitness Motivation Introduction * 00:02:00 How To Get Out Of A Workout Rut 00:09:00 Health & Fitness FAQ Answered What Is Nutrient Density 00:04:00 Is Brown Sugar Better Than White Sugar 00:03:00 What Should You Train On Your First Day At The Gym? 00:07:00 Are Microwaves Harmful? 00:05:00 Fresh vs Frozen Food: Which Is Healthier 00:04:00 PART 3: WELLNESS COACHING CERTIFICATION Part 3 Introdudction 00:02:00 Stress Management The Difference Between Stress & Anxiety 00:03:00 Short vs Long Term Stress 00:02:00 The Effects Of Stress & Anxiety On Your Body 00:05:00 Proven Stress Management Strategies & Techniques 00:02:00 The Benefits Of Calm Breathing 00:03:00 Breathing Exercise #1 - Three Part Breath 00:02:00 Breathing Exercise #2 - Bellows Breath 00:02:00 Progressive Muscle Relaxation 00:03:00 Complete PMR Routine 00:07:00 Sleep Sleeping For A Longer Life 00:04:00 Tips To Fall Asleep Faster 00:03:00 Supplements For Improved Sleep 00:02:00 Emotional Self Care What Is Emotional Self Care 00:05:00 How To Accept Yourself 00:03:00 Taming Your Inner Critic 00:06:00 Getting A Different Perspecitive 00:04:00 Acknowledging Your Qualities 00:03:00 Getting Rid Of Time Consuming Commitments 00:06:00 How To Say 'No' To Others 00:05:00 Resources Resources - Life Coach Certification Masterclass: 3 Certifications In 1 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that according to a recent British Council study, strong English language skills are a top requirement for 82% of employers in the UK? Do you want to improve your English communication or even teach it to others? This comprehensive bundle offers everything you need to master English grammar, spelling, punctuation, and gain the qualifications to teach English as a foreign language (TEFL/TESOL). Our Teaching English Grammar & (TEFL/TESOL) course is designed to equip you with the essential knowledge and skills to master English grammar, spelling, and punctuation, boosting your confidence and communication effectiveness. You'll gain a solid understanding of sentence structure, question formation, and the correct use of punctuation marks and capitalization. We'll also tackle common spelling mistakes and equip you with techniques to improve your accuracy in this English Grammar, Spelling & Punctuation course. For those who aspire to teach English, this bundle includes TEFL/TESOL training courses. Learn effective lesson planning techniques and explore best practices for teaching English to non-native speakers. Master the art of pronunciation and hone your communication skills to become a successful English language instructor. Courses Are Included in this Teaching English Grammar & (TEFL/TESOL) Bundle: Course 01: 120 hours TEFL (TESOL) Masterclass Course 02: English: Spelling, Punctuation, and Grammar Course 03: Lesson Planning for Teaching Course 04: Basics of English for Beginners Course 05: Essential TEFL Training Course 06: Reach an Advanced Level in English as a Foreign Language Course 07: Explore the Fundamentals of English Tenses Course 08: British English Pronunciation Course Course 09: 200 Common English Idioms and Phrases Course 10: Level-3 English Grammar Course Course 11: Master English Speaking 1 Learning Outcomes of Teaching English Grammar & (TEFL/TESOL) Gain a solid understanding of English grammar rules and sentence structures. Master the art of spelling and punctuation to enhance your written communication. Develop a strong foundation in British English pronunciation. Learn effective teaching methodologies for TEFL/TESOL certification. Plan engaging and comprehensive lessons for your English language learners. Explore a wide range of common English idioms and phrases for natural communication. Invest in your future with this valuable skill. Strong English opens doors to better career opportunities, increased earning potential, and greater self-assurance. Take control of your communication and watch your career flourish! Enrol now! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of English Grammar Get a free student ID card with English Grammar Training program (£10 postal charge will be applicable for international delivery) The English Grammar is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the English Grammar course materials The English Grammar comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: 120 hours TEFL (TESOL) Masterclass Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment Course 02: English: Spelling, Punctuation, and Grammar Introduction to the Course Basics of Grammar The Basics of Sentence Structure of Sentence Questions Punctuation and Capitalisation Spelling Common Mistakes and Ways to Improve Course 03: Lesson Planning for Teaching Module 1: An Introduction To Planning And Teaching Module 2: Planning And Preparation In Teaching Module 3: Curriculum Module 4: Structure And Format Module 5: Methodology Module 6: Objectives And Learning Aims Module 7: Assessment And Evaluation =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11= £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Beginners Intermediate Learners Advanced Learners English Teachers Future TEFL/TESOL Instructors Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Teacher Trainer Tutor Writer Editor Translator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

The Speech and Language Therapy course is designed to give learners a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the necessary knowledge and skills to advance your career. This course will teach you how to assist children who have speech and language difficulties, such as listening difficulties, comprehension difficulties, expressive language difficulties, and fluency difficulties. The course will take you through the key stages of literacy and language development, covering the fundamentals of the speech chain model. Understand how to set attainable learning goals for your students and assist them in meeting them using the skills you will learn in this Speech and Language Therapy course. Enrolling in this Speech and Language Therapy course and taking the first step toward a career in speech and language therapy will put you on the path to success. Why Choose Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Speech and Language Therapy. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Learning Outcomes By the end of the Speech and Language Therapy course, the learner will be able to: Describe the fundamentals of Speech & Language Therapy. Understand the study of communication. Explain components of normal speech, language & voice and communication disorders. Understand eating, drinking and swallowing disorders. Describe the speech & language therapy process. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Speech and Language Therapy course. Module 01: Speech & Language Therapy 23:36 1: Speech & Language Therapy Preview 20:36 2: Quiz: Speech & Language Therapy 03:00 Module 02: Study of Communication 18:50 3: Study of Communication 16:50 4: Quiz: Study of Communication 02:00 Module 3: Components of Normal Speech, Language & Voice and Communication 35:02 5: Components of Normal Speech, Language & Voice and Communication Disorders 32:02 6: Quiz: Components of Normal Speech, Language & Voice and Communication Disorders 03:00 Module 04: Eating, Drinking and Swallowing Disorders 32:18 7: Eating, Drinking and Swallowing Disorders 28:18 8: Quiz: Eating, Drinking and Swallowing Disorders 04:00 Who is this course for? This Speech and Language Therapy course is for anyone who wants to: Gain the skills needed to work in the teaching and child care profession. Improve their speech therapy and language therapy skills. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Requirements There are no specific requirements for this Speech and Language Therapy course course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special 120 hours TEFL (TESOL) Advanced Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The 120 hours TEFL (TESOL) Advanced Diploma Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This 120 hours TEFL (TESOL) Advanced Diploma Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This 120 hours TEFL (TESOL) Advanced Diploma Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this 120 hours TEFL (TESOL) Advanced Diploma ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the 120 hours TEFL (TESOL) Advanced Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This 120 hours TEFL (TESOL) Advanced Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This 120 hours TEFL (TESOL) Advanced Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This 120 hours TEFL (TESOL) Advanced Diploma was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This 120 hours TEFL (TESOL) Advanced Diploma is a great way for you to gain multiple skills from the comfort of your home. TESOL/TEFL Module 01: Introduction to English Language Teaching & Learning 00:16:00 Module 02: Linguistics 00:46:00 Module 03: English Pronunciation 00:14:00 Module 04: Teaching Grammar and Vocabulary 00:58:00 Module 05: Language Teaching Methodologies 00:25:00 Module 06: Teaching Receptive Skills: Reading 00:20:00 Module 07: Teaching Productive Skills: Writing 00:18:00 Module 08: Teaching Receptive Skills: Listening 00:14:00 Module 09: Teaching Productive Skills: Speaking 00:18:00 Module 10: Lesson Planning and Creating Materials 00:30:00 Module 11: Use of Games and Activities 00:16:00 Module 12: Technology in Second Language Teaching & Learning 00:23:00 Module 13: Classroom Management and Student Motivation 00:34:00 Module 14: Teaching English: Situational Approach 00:38:00 Module 15: Professional Development and Employment 00:30:00 Mock Exam Final Exam Assignment Assignment - 120 hours TEFL (TESOL) Advanced Diploma 04:20:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special 120 hours TEFL (TESOL) Masterclass Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The 120 hours TEFL (TESOL) Masterclass Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This 120 hours TEFL (TESOL) Masterclass Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This 120 hours TEFL (TESOL) Masterclass Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this 120 hours TEFL (TESOL) Masterclass ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the 120 hours TEFL (TESOL) Masterclass there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This 120 hours TEFL (TESOL) Masterclass course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This 120 hours TEFL (TESOL) Masterclass does not require you to have any prior qualifications or experience. You can just enrol and start learning. This 120 hours TEFL (TESOL) Masterclass was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This 120 hours TEFL (TESOL) Masterclass is a great way for you to gain multiple skills from the comfort of your home. TESOL/TEFL Module 01: Introduction to English Language Teaching & Learning 00:16:00 Module 02: Linguistics 00:46:00 Module 03: English Pronunciation 00:32:00 Module 04: Teaching Grammar and Vocabulary 00:36:00 Module 05: Language Teaching Methodologies 00:25:00 Module 06: Teaching Receptive Skills: Reading 00:20:00 Module 07: Teaching Productive Skills: Writing 00:18:00 Module 08: Teaching Receptive Skills: Listening 00:14:00 Module 09: Teaching Productive Skills: Speaking 00:18:00 Module 10: Lesson Planning and Creating Materials 00:30:00 Module 11: Use of Games and Activities 00:16:00 Module 12: Technology in Second Language Teaching & Learning 00:23:00 Module 13: Classroom Management and Student Motivation 00:34:00 Module 14: Teaching English: Situational Approach 00:38:00 Module 15: Professional Development and Employment 00:30:00 Mock Exam Final Exam Assignment Assignment - 120 hours TEFL (TESOL) Masterclass 01:10:00