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1189 Listening courses in Cardiff delivered Online

Life Coaching

By EduXpress

Life coaches near me, life coaching courses these are one of 2 most searches topic in the UK in recent times.  Are you ready to embark on a transformative journey towards becoming a life coach? Welcome to the 'Life Coaching' course, a comprehensive exploration of the art and science of guiding individuals towards their best selves. In this dynamic program, you will delve into various facets of life coaching, equipping you with the practical skills needed to succeed in this rewarding profession. Whether you're a novice or looking to enhance your coaching skills, this course is your gateway to a fulfilling career as a life coach. Learning Outcomes of Life Coaching course: Gain a profound understanding of life coaching principles, techniques, and ethics. Develop effective communication and listening skills crucial for coaching success. Master the art of setting and achieving goals with clients. Acquire expertise in areas such as financial planning, leadership, and emotional intelligence. Cultivate a deep awareness of body language and its role in coaching interactions. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Who is this Life Coaching course for? Aspiring life coaches seeking to kickstart their careers. Individuals interested in becoming life coaches but lacking prior experience. Professionals looking to enhance their coaching capabilities. Anyone passionate about helping others achieve personal and professional growth. Beginners in the field of coaching eager to learn from scratch. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Life Coach: £25,000 - £60,000 per year Career Coach: £28,000 - £70,000 per year Leadership Coach: £30,000 - £75,000 per year Financial Coach: £35,000 - £80,000 per year Personal Growth Coach: £25,000 - £60,000 per year Emotional Intelligence Coach: £30,000 - £70,000 per year Course Content Life Coaching Introduction to Life Coaching Understanding Yourself as a Coach Understanding Your Clients The Coaching Process Techniques and Tools for Life Coaching Goal Setting and Action Planning Career and Business Coaching Developing Organisational Skills Developing Leadership Skills Financial Planning and Management Assessment Order Your Certificate Order Your Certificate

Life Coaching
Delivered Online On Demand
£10.49

Learn German Language: Complete German Course - Intermediate

By iStudy UK

Accompanying this Learn German Language: Complete German Course - Intermediate course step-by-step can increase your understanding of German grammar and help you instantly gain a solid understanding of the most dominant approaches and concepts that can exceedingly help you in learning German. The core of this course is to introduce you to every aspect that you need to know about German to have the real conversation with a native German speaker. You will introduce with the vocabulary, grammatical rules, vowel sounds, pronunciation, sentence structure, punctuation, and a detailed outline of the German language. The course will benefit you in strengthening your communication skills and fluency in this language. Upon successful completion of this course, you will be able to converse in a German accent and write the German language. What you'll learn The #1 German Course for Intermediate. Reach your German language goals now and in the future, increasing your opportunities for both personal and professional success. German vocabulary, German grammar rules (covering verbs, tenses, German syntax and many more), German pronunciation (thanks to the native German speaking teacher), famous Germans, a brief history of Germany, German dialects. Speaking real, grammatically correct German fluently, effortlessly and confidently. Improve your listening and comprehension skills with native German through ear training and visual learning thanks to the native German speaking teacher, interactive board and included .pdf materials. Be confident regarding your German skills (B1 level, intermediate German) by lots of practice after every lesson. Requirements Beginner Level German knowledge is required. Videos are in German language. Native German speaking Teacher. Included: Free Demo Lessons & .pdf materials. Who is the target audience? Anyone who wants to learn German fast and easy. Anyone who wants to advance to the intermediate level of German Language. If you are nearly advanced you can improve your German with this course. Introduction Learn German - Famous Germans of the present FREE 00:19:00 Learn German - The imperfect (weak verbs) 00:11:00 Learn German - The imperfect of 'having,' 'being,' and 'becoming' 00:11:00 Learn German - The past tense of strong verbs 00:15:00 Learn German - Exercises - Imperfect and explanations 00:12:00 Learn German - Recap - Nominative and Accusative 00:10:00 Learn German - Exercises and examples with the Nominative and A 00:24:00 Learn German - The Dative 00:17:00 Learn German - The Dative - Exercises 00:17:00 Learn German - The Genitive 00:13:00 Learn German - The Genitive - Exercises 00:19:00 Learn German - Two-way prepositions 00:11:00 Learn German - Brief History of Germany II 00:18:00 Learn German - Brief History of Germany III 00:14:00 Learn German - What is German- Part II 00:16:00 Learn German - German dialects still spoken today 00:11:00 Learn German - Recap exercises Lessons 2-10 00:12:00 Learn German - Recap exercises Lessons 11-19 00:12:00 Learn German - The Syntax - Part I- The main clause (I) 00:12:00 Learn German - The Syntax - Part I- The main clause (II) 00:11:00 Learn German - The Syntax - Part II- The subordinate clause 00:11:00 Learn German - The Syntax - Part II- The subordinate clause (I+II) 00:12:00 Learn German - The Syntax - Part III- The Conjunctions 00:19:00 Learn German - Exercises for Conjunctions, Subjunctions, Conjunct 00:16:00 Learn German - Often used subordinate clauses with subjunctions 00:13:00 Learn German - Exercises with subordinate clauses with subjunctio 00:14:00 Learn German - Recap exercises Lessons 22-29 00:17:00 Course Certification

Learn German Language: Complete German Course - Intermediate
Delivered Online On Demand6 hours 27 minutes
£25

Sales And Marketing Coaching Programme

By The School of Sales

The School of Sales: Master Strategic Communication, Build Rapport, Overcome Fear & Ego, and Close Any Deal. Transform your career with Noah Laguda’s proven techniques and insights sales leadership training elevate results personal development motivation never give up

Sales And Marketing Coaching Programme
Delivered Online On Demand12 hours
£3,000

DOM 2023 - Using the DOM and JavaScript to Build Dynamic Websites

By Packt

Delivering an interactive web experience can be challenging but not impossible. This course will provide you with the core fundamentals of front-end web programming and how to understand the DOM (Document Object Model). After that, we will take a deep dive into advanced DOM concepts, which include events, hierarchy, and bubbling.

DOM 2023 - Using the DOM and JavaScript to Build Dynamic Websites
Delivered Online On Demand14 hours 52 minutes
£22.99

Level 5 Certificate in Coaching and Mentoring - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

Sale Ends Today Level 5 Certificate in Coaching and Mentoring Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Imagine you're the manager of a growing company, and your employees are struggling to meet their targets despite your best efforts to motivate them. They obviously need more support and guidance. This is where coaching and mentoring come in. With over 70% of UK organisations actively offering mentoring programs, the impact on professional growth and development is profound. By enroling yourself and your team in a coaching and mentoring course, you can gain the skills and knowledge needed to support and guide your employees toward success. This comprehensive bundle introduces participants to a broad spectrum of coaching techniques and mentoring strategies. Starting with foundational principles in the Life Coaching Advanced Diploma and moving through specialised areas like Spiritual Life Coaching and Performance Coaching & Mentoring, learners will gain the skills necessary to inspire and influence others positively. The program also covers innovative approaches such as Biohacking Your Physical and Mental Health, Mindfulness for Wellbeing and Peak Performance, and Nutritional Therapy & Wellness Coaching, ensuring a holistic understanding of how to foster peak performance in various aspects of life. Courses Are Included in this Level 5 Certificate in Coaching and Mentoring Bundle: Course 01: Level 5 Certificate in Coaching and Mentoring Course 02: Life Coaching Advanced Diploma Course 03: Spiritual Life Coaching Course 04: Enhance Your Spiritual Confidence Course 05: Performance Coaching & Mentoring Course 06: Ultimate Personal Development Course: Physical, Mental, Psychic & Spiritual Course 07: Biohacking Your Physical and Mental Health Course 08: Mindfulness for Wellbeing and Peak Performance Course 09: Forgiveness Coaching and Therapy Course 10: Diploma of Sports Management & Fitness Coaching (Online) Course 11: Sports, Fitness and Nutrition for Coaching Course 12: Nutritional Therapy & Wellness Coaching Course 13: Reinventing Yourself: Personal Development Training Course 14: Motivation - Motivating Yourself & Others Course 15: Personal Development Coach Online Course Course 16: Career Development Training Course 17: Academic and Personal Development Course 18: Financial Trading Course & Mentoring Course 19: Train The Trainer Course 20: Smart Goal Setting Course 21: Diploma in Creative Problem Solving Course 22: Critical Thinking in The Workplace Course 23: Resilience Training Course 24: How to Boost Your Brain Course 25: The Power of Positive Thinking Course 26: The Power of Attitude Course 27: The Power of Patience Course 28: The Power of Change Course 29: Trying New Things Course 30: Learn to Eliminate Weakness Empower yourself and others with the tools provided by the Level 5 Certificate in Coaching and Mentoring. Motivate teams, or guide individuals through personal development with this course and become a pivotal force in the lives of those you coach and mentor. Enrol now to start a rewarding journey that not only enhances your career but also enriches the lives of others around you! Learning Outcomes of this Bundle: Develop comprehensive life coaching techniques across multiple disciplines. Implement spiritual and performance coaching to enhance personal growth. Utilise biohacking strategies to optimise physical and mental health. Apply mindfulness techniques to improve overall well-being and performance. Coach others in nutrition, fitness, and personal health management. Master the art of motivating and inspiring others in various settings. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The Level 5 Certificate in Coaching and Mentoring offers an unparalleled opportunity to get deep into the art of coaching, covering a wide range of essential techniques and strategies. By mastering comprehensive life coaching techniques across multiple disciplines, learners will gain the ability to address and support diverse client needs effectively. This foundational skill set is crucial for anyone looking to facilitate personal growth, career progression, or general wellbeing in themselves or others, making it a vital asset in today's fast-paced, ever-changing world. Incorporating specialised areas such as spiritual and performance coaching enhances personal development skills, allowing learners to tailor their approach to meet specific, nuanced needs of their clients. These skills are especially valuable for those seeking to enrich their coaching with depth and adaptability, providing a competitive edge in the coaching market. Additionally, the focus on biohacking strategies for optimising physical and mental health introduces an innovative aspect to traditional coaching roles, equipping professionals with the latest methods to improve overall vitality and functionality. Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Coaching and Mentoring. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Coaching and Mentoring setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Coaching and Mentoring related fields impacting their Coaching and Mentoring experiences and long-term development. Course Curriculum Course 01: Diploma In Coaching & Mentoring at QLS Level 5 Module 01: Introduction to Coaching and Mentoring Module 02: Objectives & Processes Module 03: Ethical Aspects of Coaching and Mentoring Module 04: Models Module 05: Effective Communication Skills Module 06: Personal Skills Module 07: Management Skills Module 08: Functional Skills Course 02: Life Coaching Advanced Diploma Module 01: Introduction to Life Coaching Module 02: History of Life Coaching Module 03: Listening as a Coach Module 04: The Language of Coaching (Part 1) Module 05: The Language of Coaching (Part 2) Module 06: The Language of Coaching (Part 3) Module 07: Coaching as a Developmental Change Process Module 08: Empowering The Client Module 09: Ethics in Coaching Module 10: Becoming an Effective Leader and Coach Course 03: Spiritual Life Coaching Module 01: Basics of Spiritual Life Coaching Module 02: Understanding Spiritual Life Coaching Module 03: Fundamental Qualities of a Coach Module 04: Advanced Coaching Module 05: Ethical Guideline Module 06: Marketing Your Business Module 07: Growing Your Business =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring coaches. Professional mentors. Health enthusiasts. Sports trainers. Career counsellors. Personal development coaches. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Life Coach: $30,000 - $100,000 Corporate Trainer: $45,000 - $75,000 Health Coach: $40,000 - $60,000 Sports Coach: $30,000 - $60,000 Wellness Consultant: $50,000 - $80,000 Mentor in Corporate Settings: $50,000 - $70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge. Diploma In Coaching & Mentoring at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Level 5 Certificate in Coaching and Mentoring - QLS Endorsed
Delivered Online On Demand6 days
£209

Diploma in Customer Service: Telephone Etiquette

4.3(43)

By John Academy

Are you aware of the importance of communication etiques? Do you know that there specially made etiquette for customer telephone service? If you are curious and want to know how to improve yourself to be able to communicate well, then this course will help you with that! Description: When people noticed or realized that their communication skills specifically telephone etiquette is wrong or the do not possess such trait, they are often uncertain of where they should start to change it. In this course, you will know that one of the first steps to gaining or improving a person's phone etiquette is to know the different aspects of it. You should know the basics like phrasing and listening skills. If not, this is your chance to correct it. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively since a lot of people do not realize they have little or no phone etiquette. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions. People who are interested in learning more about communication. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Customer Service: Telephone Etiquette is a useful qualification to possess, and would be beneficial for the following careers: Call Centre Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Diploma in Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Customer Service: Telephone Etiquette
Delivered Online On Demand11 hours 40 minutes
£25

Level 3 Psychology and Counselling Diploma - CPD Certified Training

4.8(9)

By Skill Up

CPD Certified | 8 in 1 Premium Bundle | Free PDF Certificate | Tutor Support| Lifetime Access

Level 3 Psychology and Counselling Diploma - CPD Certified Training
Delivered Online On Demand28 hours
£45

Mastering Positive Interactions: Strategies for Handling Challenges in Personal and Professional Relationships

By Compete High

🌟 Unlock the Power of Positive Interactions! 🌟 Are you ready to transform your relationships, both personal and professional, and become a master of positive interactions? Introducing our exclusive online course:   🚀 Mastering Positive Interactions: Strategies for Handling Challenges in Personal and Professional Relationships   💡 What You Will Learn: Module 1: Fundamentals 🌈 Lay the groundwork for successful relationships with a deep dive into the fundamentals of positive interactions. Learn the essential principles that form the basis of every meaningful connection. Module 2: Foundational Tips & Tools 🔧 Equip yourself with practical tips and powerful tools to navigate the complexities of relationships. Discover communication strategies, active listening techniques, and proven methods for building strong connections. Module 3: Difficult People - Relationships 🤷‍️ Encounter challenging personalities head-on. Understand the dynamics of difficult relationships and gain insights into the root causes. Learn to approach these interactions with empathy and patience. Module 4: Difficult People - Solutions ✨ Explore effective solutions to handle difficult individuals gracefully. Develop strategies to diffuse tension, set boundaries, and find common ground, turning challenging relationships into opportunities for growth. Module 5: Problem Solving 🔍 Dive into the art of problem-solving within relationships. Acquire the skills to identify issues, address concerns, and collaboratively find solutions. Transform challenges into catalysts for positive change. Module 6: Final Notes & Tips 🚀 Consolidate your knowledge with a comprehensive overview. Discover final tips and insights that will empower you to maintain positive interactions in the long run. Cement your role as a master of harmonious relationships. Module 7: Dealing With Emotions & Anger 😡 Harness the power of emotional intelligence. Learn to navigate and manage emotions, both yours and others'. Understand the role of anger in relationships and discover constructive ways to address and resolve conflicts.   🎓 Why Choose This Course? ✅ Comprehensive curriculum designed by experts in psychology and interpersonal relationships. ✅ Practical tips and tools that can be applied immediately in real-life situations. ✅ Interactive modules with engaging activities to reinforce learning. ✅ Access to a supportive community for ongoing encouragement and discussion. ✅ Lifetime access to course materials for continuous learning and reference.   🌈 Transform Your Relationships Today! Don't miss this opportunity to unlock the secrets of positive interactions. Enroll now and embark on a journey to Mastering Positive Interactions. Your fulfilling relationships await! Course Curriculum Introduction Fundamentals 00:00 Foundational Tips & Tools 00:00 Difficult People - Relationships 00:00 Difficult People - Soliutions 00:00 Problem Solving 00:00 Final Notes & Tips 00:00 Bonus Video - Dealing With Emotions & Anger 00:00

Mastering Positive Interactions: Strategies for Handling Challenges in Personal and Professional Relationships
Delivered Online On Demand1 hour 24 minutes
£4.99

Motivational Interviewing Training

By Compete High

🌟 Motivational Interviewing Training Course Overview: Inspire Change with Empathy Are you ready to transform your communication skills and empower others to make positive life changes? Welcome to our groundbreaking 'Motivational Interviewing Training' course, a transformative journey designed to elevate your ability to motivate and inspire change in those you interact with. 🗣️ Module 1: Introduction to Motivational Interviewing Embark on your journey with a solid foundation in the principles of Motivational Interviewing (MI). Learn the core concepts, principles, and the spirit of MI, setting the stage for a communication style that fosters positive change. 🤝 Module 2: Building Rapport and Developing a Collaborative Relationship Discover the art of building strong connections and establishing collaborative relationships. Explore effective communication techniques that lay the groundwork for trust, empathy, and a partnership that fosters motivation and commitment to change. 💬 Module 3: Eliciting Change Talk Master the skill of eliciting change talk - the key driver of behavioral transformation. Explore powerful questioning techniques and active listening strategies to draw out individuals' own motivations for change, enhancing their commitment to positive actions. 🤔 Module 4: Resolving Ambivalence Navigate the complex terrain of ambivalence and help individuals overcome internal conflicts. Develop the expertise to guide them toward a clear decision to change, empowering them to break through barriers and take steps toward a healthier, more fulfilling life. 🚫 Module 5: Responding to Resistance Equip yourself with the tools to effectively address resistance. Learn how to navigate challenging conversations with empathy and finesse, turning resistance into opportunities for growth and fostering a positive and collaborative atmosphere. 🎓 Why Choose Our Motivational Interviewing Training Course? Evidence-Based Approach: Grounded in the proven principles of Motivational Interviewing. Practical Application: Hands-on exercises and real-life scenarios for skill development. Expert Facilitators: Learn from experienced trainers with a deep understanding of motivational interviewing techniques. Versatile Skills: Applicable across various professional settings - from healthcare to counseling and beyond. 🌈 Enroll Now and Transform Your Communication Skills! Unlock the potential to inspire positive change in others. Our Motivational Interviewing Training course is your gateway to becoming a skilled communicator, capable of motivating and supporting individuals on their journey towards meaningful transformation. Enroll now and amplify your impact! Course Curriculum Module 1_ Introduction to Motivational Interviewing. Introduction to Motivational Interviewing. 00:00 Module 2_ Building Rapport and Developing a Collaborative Relationship. Building Rapport and Developing a Collaborative Relationship. 00:00 Module 3_ Eliciting Change Talk. Eliciting Change Talk. 00:00 Module 4_ Resolving Ambivalence. Resolving Ambivalence. 00:00 Module 5_ Responding to Resistance. Responding to Resistance. 00:00

Motivational Interviewing Training
Delivered Online On Demand5 hours
£4.99

Conflict Management Training

By Study Plex

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction to Your Conflict Management Course Welcome to the Course 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:04:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:04:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict… yet. 00:01:00 The Onion Model of Resistance 00:06:00 The Signs of Conflict Escalation 00:02:00 De-escalating Conflict The Strategies for Handling Conflict 00:05:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:03:00 The Secret to Avoiding Conflict 00:03:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Conflict Management Training
Delivered Online On Demand
£19