1167 Listening courses in Cardiff delivered Online

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails... 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?

Are you looking to enhance your Functional Skills English Level 1 & 2 skills? If yes, then you have come to the right place. Our comprehensive courses on Functional Skills English Level 1 & 2 will assist you in producing the best possible outcome by learning the bundle. This Functional Skills English Level 1 & 2 Bundle Includes Functional Skills English Level 1 Course Functional Skills English Level 2 Course So, enrol in our Functional Skills English Level 1 & 2 bundle now! Other Benefits Lifetime Access to All Functional Skills English Learning Resources An Interactive, Online Functional Skills English Course A Product Created By Experts In The Functional Skills English Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support with the Functional Skills English Course Free Certificate After Functional Skills English Course Completion Course Curriculum: Functional Skills English Level 1 Module 01: Introduction to the Course. Module 02: Basics of Grammar. Module 03: The Basics of Sentence, Module 04: Structure of Sentence. Module 05: Questions. Module 06: Punctuation and Capitalisation. Module 07: Spelling. Module 08: Common Mistakes and Ways to Improve. Course Curriculum: Functional Skills English Level 2 Module 01: Linguistics Module 02: Teaching Grammar and Vocabulary Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Questions Module 06: Punctuation and Capitalisation Module 07: Spelling Module 08: English Pronunciation Module 09: Reading Module 10: Writing Module 11: Listening Module 12: Speaking CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Functional Skills English course. Requirements To enrol in this Functional Skills English Level 1 & 2 all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Functional Skills English Level 1 & 2. Certificates Certificate of completion Digital certificate - Included Get 3 CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £9.99 Get 3 CPD Accredited Hardcopy Certificate For 9.99 each. The delivery charge for the hardcopy certificate inside the UK is £3.99 each and international students need to pay £9.99 each to get their hardcopy certificate.

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about TEFL / TESOL Understand the core competencies and principles of TEFL / TESOL Explore the various areas of TEFL / TESOL Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert TEFL / TESOL teacher TEFL / TESOL Advanced Diploma Course Master the skills you need to propel your career forward in TEFL / TESOL. This course will equip you with the essential knowledge and skillset that will make you a confident TEFL / TESOL teacher and take your career to the next level. This comprehensive TEFL / TESOL advanced course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this (course) course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective TEFL / TESOL practice and equip you with the essential skills, confidence and competence to assist you in the TEFL / TESOL industry. You'll gain a solid understanding of the core competencies required to drive a successful career in TEFL / TESOL. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for TEFL / TESOL teacher or for people who are aspiring to specialise in TEFL / TESOL. Enrol in this TEFL / TESOL advanced course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive TEFL / TESOL advanced course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this TEFL / TESOL can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This TEFL / TESOL advanced course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This TEFL / TESOL advanced course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Introduction and Aspects of TEFL/TESOL Module 1: Introduction and Aspects of TEFL/TESOL 00:08:00 Module 2: Factors that Influence TEFL or TESOL Teaching Module 2: Factors that Influence TEFL or TESOL Teaching 00:15:00 Module 3: TEFL Methodology Module 3: TEFL Methodology 00:12:00 Module 4: Language and Linguistics Module 4: Language and Linguistics 00:28:00 Module 5: Teaching a Second Language Module 5: Teaching a Second Language 00:20:00 Module 6: Grammar, Tenses and Vocabulary Module 6: Grammar, Tenses and Vocabulary 00:17:00 Module 7: Promoting the Receptive Skill Listening Module 7: Promoting the Receptive Skill Listening 00:15:00 Module 8: Teaching the Receptive Skill Reading Module 8: Teaching the Receptive Skill Reading 00:18:00 Module 9: Teaching the Productive Skill Speaking Module 9: Teaching the Productive Skill Speaking 00:15:00 Module 10: Teaching the Productive Skill-Writing Module 10: Teaching the Productive Skill Writing 00:18:00 Module 11: Lesson Planning and Arranging Resources Module 11: Lesson Planning and Arranging Resources 00:13:00 Module 12: Activity-Based Learning Module 12: Activity Based Learning 00:12:00 Module 13: EFL Classroom Management Module 13: EFL Classroom Management 00:11:00 Module 14: Feedback and Assessment Module 14: Feedback and Assessment 00:12:00 Module 15: EFL Technology Module 15: EFL Technology 00:14:00 Module 16: TEFL Employment Module 16: TEFL Employment 00:17:00 Conclusion Conclusion 00:01:00 Assessment Assessment - TEFL / TESOL Advanced Diploma 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Overview This comprehensive course on Life Coach Training - Guideline For The Startup will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Life Coach Training - Guideline For The Startup comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Life Coach Training - Guideline For The Startup. It is available to all students, of all academic backgrounds. Requirements Our Life Coach Training - Guideline For The Startup is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 27 sections • 165 lectures • 10:06:00 total length •What You Will Learn: 00:06:00 •Get To Know Your Instructor: 00:02:00 •How To Get Your CPD Certificates: 00:01:00 •What Is Life Coaching: 00:05:00 •The Benefits Of Becoming A Life Coach: 00:04:00 •The Difference Between Coaching, Therapy, Mentoring & Training: 00:03:00 •The Responsibilities Of A Life Coach: 00:03:00 •Coaching Fundamentals Overview: 00:02:00 •Listening Introduction: 00:02:00 •The 3 Kinds Of Listening As A Coach: 00:05:00 •Your Listening Template: 00:11:00 •Questioning Introduction: 00:01:00 •Questioning & Coaching: 00:03:00 •How Coaching Questions Are Different From Normal Questions: 00:02:00 •The Different Types Of Coaching Questions: 00:12:00 •Questions Summary: 00:03:00 •Building Trust Introduction: 00:01:00 •The Trust Checklist Exercise: 00:03:00 •How To Build Trust As A Coach: 00:08:00 •More Trust Building Strategies: 00:05:00 •Understanding Personalities Overview: 00:03:00 •Big Five Personality Model: 00:02:00 •Myers Briggs Personality Model: 00:04:00 •Your Personality Model: 00:09:00 •How To Bring Out Your Strengths With This Model: 00:10:00 •Coaching Models Introduction: 00:02:00 •GROW Model Explained: 00:05:00 •STEPPPA Model Explained: 00:08:00 •FUEL Model Explained: 00:03:00 •CLEAR Model Explained: 00:04:00 •Why We Will Use The GROW Model: 00:01:00 •Step 1 Introduction: 00:03:00 •Why Defining Your Values Is Important: 00:03:00 •How To Define Your Personal Values: 00:06:00 •What Does Your Ideal Life Look Like?: 00:04:00 •The 4 Biggest Goal Setting Mistakes To Avoid: 00:06:00 •Stretch Goals Explained: 00:03:00 •Why You Should Start With Long Term Goals: 00:05:00 •Setting Your First Long Term Goal: 00:06:00 •Turning Long Term Goals Into Short Term Goals: 00:05:00 •Next Steps: 00:01:00 •Step 2 Introduction: 00:01:00 •Status Quo Explained: 00:06:00 •Wheel Of Life Excercise Explained: 00:06:00 •Big Rocks Exercise Explained: 00:05:00 •Coaching Example Step 2: 00:05:00 •Step 3 Introduction: 00:01:00 •How To Brainstorm With Your Client(s): 00:05:00 •How To Evaluate Your Brainstorming Ideas: 00:05:00 •'Spheres Of Influence' Excerise Explained: 00:03:00 •'Not To Do List' Exercise Explained: 00:04:00 •Coaching Example Step 3: 00:07:00 •Step 4 Introduction: 00:01:00 •The 80/20 Rule Applied To Coaching: 00:04:00 •How To Design An Action Plan: 00:03:00 •Coaching Example Step 4: 00:05:00 •GROW Model Recap: 00:03:00 •Structuring Your Sessions Introduction: 00:01:00 •How To Define Your Coaching Ground Rules: 00:03:00 •How Much Should You Charge: 00:05:00 •The Pre Coaching Call: 00:03:00 •Your First Coaching Session: 00:03:00 •Progress Evaluation Sessions: 00:05:00 •My Recommended Coaching Timeline: 00:03:00 •Client Coach Relationship Intro: 00:01:00 •What Clients Expect From Their Coaches: 00:04:00 •Why Clients Choose One Coach Over Another: 00:02:00 •Client Coach Boundaries: 00:03:00 •How To Retain Clients Long Term: 00:05:00 •Advanced Coaching Strategies Introduction: 00:01:00 •Reframing Explained: 00:07:00 •Managing Emotional States: 00:07:00 •Understanding Representational Systems: 00:08:00 •Personal SWOT Analysis: 00:06:00 •Johari Window - Developing Self Awareness: 00:05:00 •Giving Good Feedback As A Coach: 00:05:00 •Part 2 Introduction: 00:03:00 •What It Means To Be Healthy: 00:04:00 •What Does A Health Coach Do?: 00:03:00 •How Can You Combine Life Coaching & Health Coaching: 00:02:00 •Diet Introduction: 00:01:00 •Your Health & Diet: How They Are Linked: 00:04:00 •The Consequences Of Following A Bad Diet: 00:04:00 •How To Eat For Longevity: 00:02:00 •What Are Calories? Explained: 00:04:00 •The Relationship Between Bodyweight And Health: 00:05:00 •Calories & Bodyweight In A Healthy Diet: 00:02:00 •The Surprising Results Of The Twinkie Diet: 00:02:00 •The Relationship Between Weight Loss And Health: 00:03:00 •Figuring Out How Many Daily Calories You Need: 00:02:00 •Calculating Your Total Daily Calories: 00:03:00 •Healthy Weight Ranges: 00:02:00 •The Best Foods For A Healthier Life: 00:02:00 •Best Protein Foods: 00:01:00 •Best Carbohydrate Foods: 00:01:00 •Best Dietary Fat Foods: 00:01:00 •How Much Of Each (Protein, Carbs, Fat)?: 00:04:00 •What About The Remaining Calories: 00:01:00 •Client Assessment Introduction: 00:01:00 •Client Interview: 00:04:00 •How To Create A Diet Plan For Clients: 00:09:00 •Calculating BMI: 00:03:00 •Cardio Introduction: 00:01:00 •The Different Types Of Cardio: 00:02:00 •Creating A Cardio Workout For A Client: 00:04:00 •How To Monitor Your Heart Rate During A Workout: 00:02:00 •Cardio vs Weigh Training - Which Is Better For Weight Loss: 00:07:00 •Weight Training Introduction: 00:01:00 •Muscle Building Formula: 00:07:00 •The Science Behind Muscle Growth: 00:04:00 •Weight Training vs Bodyweight Training: 00:02:00 •How To Create A Beginner Workout Plan: 00:09:00 •5 Most Important Aspects Of Lifting Form: 00:03:00 •Progressive Overload: 00:03:00 •Hormones Introduction: 00:02:00 •The 3 Types Of Hormones: 00:03:00 •The Endocrine System Explained: 00:04:00 •Hormones & Heart Disease: 00:04:00 •Anabolic Steroids: Why They Are So Dangerous: 00:04:00 •: 00:00:00 •: 00:00:00 •Glucagon: 00:02:00 •Adrenaline: 00:03:00 •Cortisol: 00:04:00 •Ghrelin: 00:02:00 •Leptin: 00:03:00 •Thyroid Hormones: 00:02:00 •Estrogen: 00:03:00 •Growth Hormone: 00:01:00 •Testosterone: 00:03:00 •How To Build Your Own Supplement Stack: 00:09:00 •Top 3 Beginner Supplements For Muscle Growth: 00:04:00 •The Best Supplements To Boost Immunity: 00:04:00 •The Best Supplements For Vegans & Vegetarians: 00:02:00 •The Best Supplements For Joint & Bone Health: 00:02:00 •The Best Supplements For Fat Loss: 00:04:00 •Apex Learning Motivation Introduction: 00:02:00 •How To Get Out Of A Workout Rut: 00:09:00 •What Is Nutrient Density: 00:04:00 •Is Brown Sugar Better Than White Sugar: 00:03:00 •What Should You Train On Your First Day At The Gym?: 00:07:00 •Are Microwaves Harmful?: 00:05:00 •Fresh vs Frozen Food: Which Is Healthier: 00:04:00 •Part 3 Introdudction: 00:02:00 •The Difference Between Stress & Anxiety: 00:03:00 •Short vs Long Term Stress: 00:02:00 •The Effects Of Stress & Anxiety On Your Body: 00:05:00 •Proven Stress Management Strategies & Techniques: 00:03:00 •The Benefits Of Calm Breathing: 00:03:00 •Breathing Exercise #1 - Three Part Breath: 00:02:00 •Breathing Exercise #2 - Bellows Breath: 00:02:00 •Progressive Muscle Relaxation: 00:03:00 •Complete PMR Routine: 00:07:00 •Sleeping For A Longer Life: 00:04:00 •Tips To Fall Asleep Faster: 00:03:00 •Supplements For Improved Sleep: 00:02:00 •What Is Emotional Self Care: 00:05:00 •How To Accept Yourself: 00:03:00 •Taming Your Inner Critic: 00:06:00 •Getting A Different Perspecitive: 00:04:00 •Acknowledging Your Qualities: 00:03:00 •Getting Rid Of Time Consuming Commitments: 00:06:00 •How To Say 'No' To Others: 00:05:00 •Resources - Life Coach Training - Guideline For The Startup: 00:00:00 •Assignment - Life Coach Training - Guideline For The Startup: 00:00:00

Overview This comprehensive course on Corporate & Strategic Communication Skills for Managers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Corporate & Strategic Communication Skills for Managers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Corporate & Strategic Communication Skills for Managers. It is available to all students, of all academic backgrounds. Requirements Our Corporate & Strategic Communication Skills for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 87 lectures • 08:58:00 total length •Definition of Communication: 00:03:00 •Elements of Communication: 00:04:00 •Communication Styles: 00:03:00 •Steps in Communication Process: 00:01:00 •Step 1 of Communication Process: 00:02:00 •Step 1 Explained - Goal and preparation: 00:05:00 •Step 1 Explained - Practicing Positive Intent: 00:02:00 •Step 1 Explained - Understanding Assumptions: 00:06:00 •Step 2 of Communication Process: 00:04:00 •Characteristics of Clear Message: 00:04:00 •Three Different Communication Styles: 00:06:00 •Assertive Communication Style: 00:02:00 •Body Language and Signals: 00:03:00 •Third Step in Communication - Seeing Feedback: 00:04:00 •Listening Skills - Listen with Compassion: 00:04:00 •Listening Skills - Meaning of Paraphrasing: 00:02:00 •Ways to Improve Communication and Knowledge Check: 00:05:00 •Increase Effectiveness of Communication: 00:08:00 •8 Guidelines for Giving Praise and Feedback: 00:05:00 •Additional Tips for Effective Communications: 00:09:00 •Communication Requirements in Business: 00:08:00 •Skills required in corporate communication: 00:06:00 •Interactive Communications: 00:08:00 •Reason why Communication Fails: 00:03:00 •Communication Channels and Their Problems: 00:06:00 •Indications of Incompetent Communication: 00:06:00 •Other reasons for Communication failure: 00:04:00 •Strategic Communication Liner Model: 00:05:00 •Strategic Communication Adaptive Model: 00:04:00 •Strategic Communication Interpretive Model: 00:04:00 •Strategic Communication in Public Communication: 00:09:00 •Resources and Audience for Strategic Public Communication: 00:07:00 •Source of Strategic Communication: 00:05:00 •Strategic Communication - Summary of three models: 00:12:00 •Strategic Communication - Guidelines for Interpretative Models: 00:05:00 •Strategic Communication - Public Communications: 00:11:00 •Internal Communication - Orientation: 00:09:00 •Internal Communication - Moral Compansation and Benefits: 00:07:00 •Internal Communication - Organisation Change: 00:07:00 •External Communication - Issues Management: 00:06:00 •External Communication and PR: 00:05:00 •External Communication - Issue Management - Organisation Response: 00:13:00 •External Communication - Image Management and Issue Advocacy: 00:06:00 •External Communication - Risk and Crisis Communication: 00:10:00 •Case Study on Corporate Strategic Communication: 00:09:00 •What is Strategy?: 00:06:00 •What is Communication Strategy?: 00:05:00 •When Communication Strategy is required: 00:04:00 •Why Communication Strategy is required: 00:03:00 •Information we need before making strategy: 00:08:00 •Setting Goals and Identify Audience: 00:08:00 •Catagorise your Audience to help draft right message: 00:04:00 •Drafting Message to cater your audience: 00:04:00 •Channels and Timing of Communication: 00:05:00 •Resources risk and Evaluation of communication strategy: 00:04:00 •Summary of Communication Strategy: 00:03:00 •Strategic Communication Plan Template: 00:04:00 •Strategic Communication Plan: 00:04:00 •Difference between Strategic and Tactical Communication: 00:03:00 •Traditional Planning and why Refreshed Approached: 00:05:00 •Change Management - What are concerns?: 00:03:00 •Refreshed Approach to Communication Planning: 00:07:00 •Possible Problems in Communication Plan, Success measurement: 00:06:00 •Measure, Feedback and Manage Cynics: 00:03:00 •Social Aspects of Communication Strategy: 00:12:00 •Additional Planning on Social Aspects of Communication Strategy: 00:04:00 •Strategic Communication - American Airlines Case Study: 00:33:00 •How to Succeed in Group Communication: 00:10:00 •Defining Group Communication: 00:08:00 •Elements of Group Communication and Types of Group: 00:08:00 •Advantages and Disadvantages of Group Discussion: 00:08:00 •How to prepare for group Discussion: 00:07:00 •Practice for group Discussion and other aspects: 00:08:00 •Dos and Don't group Discussion: 00:08:00 •Summary of previous class: 00:05:00 •What is conflict - class discussion?: 00:07:00 •Communication in Conflict: 00:08:00 •Meaning of Positive intent in difficult situations: 00:09:00 •Positive Intent - Example: 00:05:00 •De-escalating Emotions as a method to communicate in Conflicts: 00:06:00 •Detached Responsibility method in resolving conflicts: 00:13:00 •Keys to handle Angry Peoples: 00:06:00 •Keys to deal with denial: 00:04:00 •Uncovering Hidden Agendas: 00:06:00 •Giving Negative Feedback: 00:09:00 •Receiving Negative Feedback and Exercise: 00:08:00 •Assignment - Corporate & Strategic Communication Skills for Managers: 00:00:00

This is a very important course for those who do not feel much comfortable in handling any conflict or difficult conversation. The course provides a detailed roundup of the subject matter that will leverage the development of your conflict management power. Be prepared to handle even the most uncomfortable conversation tactfully. Through the coursework, the learners will be equipped with steps that can demonstrate clever ways to avoid a probable conflict or pacify a crucial conversation. The learners will get to learn how to deliver their message without hurting the opposite party and maintain a respected communication.  Highlights of the course Learn how to avoid and manage conflicts Learn the elements that might ignite conflicts Discover the steps to pacify a crucial conversation Deliver message without hurting the opposite party Comfortably face a difficult conversation Who is this Course for? Conflict Management and Crucial Conversations is CPD Qualification Standards accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Management and Crucial Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our courses' are CPD Qualification Standards accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Preparing for your conversation Welcome FREE 00:01:00 INTRO FREE 00:05:00 Preparing your problem statement 00:06:00 Delivering your conversation Getting into the right state 00:07:00 Presenting your problem statement 00:04:00 Asking your critical question 00:03:00 Listening to the other person 00:05:00 Agreeing on next steps 00:03:00 Finishing the conversation 00:03:00 Conclusion 00:03:00 BONUS Section: examples Example 1 - breaking up 00:07:00 Example 2 - separation at work 00:07:00 Example 3 - Flatmate discussion 00:03:00 BONUS VIDEOS Bonus - Crucial conversations 00:03:00 Bonus - Feedback 00:04:00 Additional Resource Resource : Conflict Management and Crucial Conversations 00:00:00

A Practical Introduction to Conflict Management for Project Managers

This Psychology, Counselling, Psychotherapy & Anxiety - 4 Courses Bundle course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Earn 2 certifications in 1 course, on successful completion of the course you will be eligible to obtain an endorsed certificate from the Quality Licence Scheme along with the certificate of achievement (4 CPD points) without any further studies. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Psychology, Counselling, Psychotherapy & Anxiety - 4 Courses Bundle course will set you up with a solid foundation to become a confident psychotherapist or counsellor and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of psychotherapy and counselling. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. How Will I Benefit? Boost your career in psychotherapy and counselling Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Why Choose Lead Academy: Lifetime Access High-quality e-learning study materials and online assignment questions Learn the most in-demand skills Effective assessment frameworks for the evaluation and instant feedback Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this course for? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of psychotherapy and counselling. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Method of Assessment On successful completion of the Psychology, Counselling, Psychotherapy & Anxiety - 4 Courses Bundle course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Career path This course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Diploma in Counselling & Psychotherapy at QLS Level 3 Introduction to the Course About the Instructor About the Course Introduction to Psychotherapy What is 'Psychotherapy'? Difference between 'Counselling' and 'Psychotherapy' Who needs psychotherapy? Therapeutic Relationship & Environment Setting up therapeutic environment Listening Skills & Listening Stages Establishing positive therapeutic relationship Stress - and Anger management Approaches & Schools of Thought Person-Centred Therapy Psychodynamic Therapy & Psychoanalysis Gestalt Therapy Existential Psychotherapy Types & Forms of psychotherapy Individual Psychotherapy Group sessions (workshops) Couple psychotherapy Online (Skype) Therapy Mental Health Conditions Psychotherapy for Depression Psychotherapy for Anxiety disorders Psychotherapy for Schizophrenia Gender Identity Disorder (Gender Dysphoria) Psychotherapy for Eating Disorders Helping the Client in Crisis Suicidal Thinking & Talking Self Harm Cases Relationship Breakdown Working as a Therapist How to Set Up Own Practice Registration & Accreditation Where to Advertise Own Services Thank You & Good Bye! Supplementary Resources Supplementary Resources - Diploma in Counselling & Psychotherapy at QLS Level 3 Child Counsellor at QLS Level 3 Introduction Psychology of Growth and Development Therapeutic Language Psychological Issues Therapeutic Outcomes Working as a Counsellor Study Materials Addiction Psychology and Counselling at QLS Level 3 About Theories of Addiction Addiction Treatments Addiction in Society Addiction in Families Working with Addiction Supplementary Resources Diploma in Anxiety and Stress Management at QLS Level 4 Individual experiences of 'stress' Stress Management Psychology of 'Anxiety' Anxiety Disorders Coping with Anxiety Final Words Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Psychology, Counselling, Psychotherapy & Anxiety - 4 Courses Bundle Endorsed Certificate by the Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is Cpd a Recognised Qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are Qls Courses Recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When Will I Receive My Certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I Pay by Invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I Pay via Instalment? Yes, you can pay via instalments at checkout. How to Take Online Classes From Home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does Age Matter in Online Learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I Will Get the Login Details for My Course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

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