386 Listening Skills courses

Unlock the art of conflict resolution with our 'Mediation Basics: Techniques for Conflict Resolution' course. Master essential mediation skills, navigate ethical considerations, and explore diverse mediation scenarios. Gain the expertise to facilitate open dialogue, manage conflicts, and contribute to positive resolutions. Enroll now to become a proficient mediator in various contexts.

Broaden your horizons with Spanish, the language of over 400 million native speakers worldwide! With a GCSE in Spanish under your belt, you're setting the stage for further education and a range of career options, including journalism, education, marketing, law enforcement, and more! Our comprehensive GCSE Spanish course provides you with the skills to confidently comprehend and communicate in Spanish, covering diverse topics from self-identity and interpersonal relationships to the significance of locale, culture, and societal issues. With unlimited access to your tutor, you'll master grammatically correct writing, effective listening skills, and the creative articulation of your thoughts, ideas, and opinions. Bilingualism is a notable achievement well-regarded by educational institutions and employers alike. Our digital Edexcel GCSE Spanish course is designed for convenience, allowing you to learn at your pace and in your comfort. Your tutor will assist and guide you, as well as provide feedback on your tasks. The course is systematically structured, ensuring you gain the requisite skills and knowledge to ace your exams. By enrolling in this GCSE Spanish course, you will enjoy: Freshly-curated course content, aligned with the latest specifications Fast track option available (for 2022 exams) Complimentary e-textbook to facilitate learning Access to our consortium of exam centres (guaranteed exam venue) Unlimited tutor support – Your tutor will aid in formulating a study plan and provide constant support Exam pass guarantee (We'll support you until you pass). Understanding Spanish opens doors to both professional and social opportunities globally.  About the awarding body Awarding body: Edexcel Our course code: X810 Qualification code: 1SP0 Official Qualification Title: GCSE Spanish Edexcel, the largest awarding body in the UK, offers academic and vocational qualifications across the globe. They have been facilitating success through learning for nearly two decades, providing a reliable educational foundation. ⏱ Study Hours Allocate between 120 and 150 hours for study, along with additional time for assignments. 👩‍🏫 Study Method Our interactive online platform enhances your learning experience with diverse media resources like videos, quizzes, and interactive activities. If you wish, you can print the learning materials yourself. 📆 Course Duration Upon enrolment, you have up to two years to complete your studies and exams, with continued tutor support throughout. 📋 Assessment Examinations are available from Summer 2022 onwards. You will be required to complete three standard GCSE written exams and one speaking assessment. Exams: Paper 1: Listening and understanding – 45 minutes, 25% of GCSE, 50 marks. Paper 2: Speaking – 10-12 minutes, 25% of GCSE, 70 marks. Paper 3: Reading and understanding – 1 hour, 25% of GCSE, 50 marks. Paper 4: Writing – 1 hour 20 minutes, 25% of GCSE, 60 marks. We arrange an assured exam space for you in one of our UK-wide exam centres.  Assignments: Throughout the course, you'll complete various assignments. While not contributing towards your final grade, they provide opportunities for feedback and self-assessment. 👩‍🎓 Course Outcomes Upon successful completion, you'll receive a GCSE in Spanish, issued by Edexcel. We've chosen this syllabus (1SP0) specifically for its suitability to distance learning. ℹ️ Additional Information Official Qualification Title - GCSE Spanish Difficulty - Level 2 Entry requirements - We recommend a basic knowledge of Spanish before starting this course. Course Content From understanding yourself and everyday transactions to discussing significant societal issues and preparing for your exams, this course provides you with a robust foundation in Spanish. The structured course content encompasses self-expression, shopping, daily routines, travel experiences, environmental issues, media, and traditions. In each unit, you'll focus on essential grammatical elements and vocabulary to enhance your language proficiency and cultural understanding. Through this course, you'll emerge well-prepared to excel in your GCSE exams.

🌟 Unlock Effective Conflict Resolution Skills with Our Online Course: 'Constructive Conflict Resolution'! 🌟   Welcome to a transformative journey in conflict resolution! Ever wished you had the tools to navigate disagreements effectively? Say goodbye to endless strife and hello to harmonious resolutions! Join our comprehensive online course, meticulously designed to empower you with invaluable conflict resolution strategies.   🔍 Explore the Curriculum: Module 1: 'If We Had a Penny for Each Hour We Spend on It' Discover the hidden costs of unresolved conflicts in various aspects of life. Uncover the impact of prolonged disputes on relationships, work, and mental well-being. Learn to assess the true value of resolving conflicts promptly and constructively. Module 2: 'ICEBERG - What YOU See VS What I Believe, Think, and Feel' Gain insights into the layers of perceptions and understand the differing perspectives in conflicts. Explore the dynamics of emotions, beliefs, and thoughts that shape our viewpoints. Develop empathy and active listening skills to grasp diverse perspectives accurately. Module 3: 'Resolve and Rebuild - Phase 1' Learn effective conflict resolution techniques for de-escalating tense situations. Acquire negotiation strategies to find common ground and initiate the resolution process. Practice communication methods that promote understanding and respect among conflicting parties. Module 4: 'Resolve and Rebuild - Phase 2' Dive deeper into conflict resolution by addressing underlying issues and root causes. Explore techniques to foster reconciliation and rebuild relationships after conflicts. Develop long-term strategies to prevent recurring conflicts and maintain positive interactions. Module 5: 'What Do I Do Next?' Receive guidance on implementing conflict resolution skills in real-life scenarios. Create a personalized action plan to apply the course teachings in various situations. Access resources and ongoing support to continue refining your conflict resolution abilities. Ready to transform conflict into opportunities for growth and understanding? Enroll now in our 'Constructive Conflict Resolution' course and equip yourself with the skills to navigate any disagreement with confidence and finesse!   Don't let conflicts hold you back-embrace resolution, harmony, and progress today! 🌟🤝✨ Course Curriculum HOW TO RESOLVE CONFLICT If we had a penny for each hour we spend on it 00:00 ICEBERG- What YOU see VS What I believe, think, and feel 00:00 Resolve and Rebuild - Phase 1 00:00 Resolve and Rebuild - Phase 2 00:00 What Do I Do Next 00:00

Winning with Communication - Master Communication Skills will help you to transform your life for better personal and professional communication. You will advance faster towards upgraded careers, relationships, happiness and success.  In this course, you will learn to say things that people would listen to. Also, you will build relationship skills for a higher value in life. Eventually, your communication skills will lead to better income and effective target achievement. What you'll learn Connect Faster With Other People Boost 'Likeablility' Have Deeper Relationships with Others Be Heard More By Others Be More Influential Be More Successful At Work & Home Improve Relationships Be Better Able To Get Your Needs Met Create Closeness & Understanding Achieve Your Goals Faster Why You Should Choose 'Winning with Communication - Master Communication Skills' Access from all types of devices with internet access and optimum screen size 2 hours of video lessons 1 full-length article 1 downloadable resource A CPD-accredited certificate of completion Opportunity to download PDF certification promptly after successful completion of the course. Connect faster with people Work on healthier relationships Boost your listening skills for a better understanding of others opinions Achieve your career goals faster Improve personal and professional relationships Build deeper relationships Meet the need of your colleagues and dear ones better Who is this course for? The course in communication skills particularly applies to salespeople, teachers, counsellors and therapists, public speakers, business owners and managers. However, the importance of communication skills in our life makes it one of the major qualifications of landing good jobs. Requirements Computer and Internet access Basic English Skills Career Path Mastering communication skills, you can advance your career smoothly as you will be able to maintain a healthy working environment and professional life. Any graduate with prior experience in any customer service positions and sales positions get a job quicker than others. Winning With Communication - Master Communication Skills PROMO Communication (BEST) FREE 00:06:00 Introduction To Communication - Goals & Benefits FREE 00:07:00 Key Principles Of Communication 00:14:00 We Are ALWAYS Communicating 00:17:00 Fundamentals Of Communication - Part 1 00:06:00 Fundamentals Of Communication - Part 2 00:08:00 Great Communication Tips - Part 1 00:14:00 Great Communication Tips - Part 2 00:19:00 Self-Talk & Powerful Language 00:10:00 Miscommunication 00:06:00 Still MORE Great Tips! Part 1 00:13:00 Still MORE Great Tips! Part 2 00:08:00 Still MORE Great Tips! Part 3 00:05:00 Final Thoughts and Suggestions 00:06:00

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive HR Audit, Legislation and Training Courses mega bundle. This 40 course mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the HR Audit, Legislation and Training Courses bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the HR Audit, Legislation and Training Courses bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This HR Audit, Legislation and Training Courses Bundle consists of the following premium courses: Course 01: HR Management Level 3 Course 02: Employment Law Level 3 Course 03: Human Resources (HR) Audit Course 04: Payroll Management Course Course 05: Office Administration Certificate Course 06: Virtual Interviewing for HR Course 07: Virtual Training Masterclass Course 08: HR and Marketing Level 4 Course 09: Recruitment Officer Diploma Course 10: HR and Recruitment Consultant Training Course 11: HR Advisor and Recruitment Training Diploma Course 12: HR Practice Essentials Level 4 Course 13: HR - Crisis Communication Course 14: HR Assistant Skills Certification Course 15: Motivational Interviewing Course 16: Motivation Skills Course 17: People Management Skills Level 3 Course 18: Team Management Course 19: Dealing With Difficult People Training Course Course 20: Delegation Skills Course 21: Interpersonal Skills in Management Course 22: Effective Listening Skills for Leaders Course 23: Personal and Networking Skills Course 24: Performance Centered Asset Management Course 25: Office Skills and Administration Management Diploma Course 26: Payroll Management and Systems Diploma Course 27: Contract Management Course Course 28: Workplace Stress Management Course 29: Positive Psychology Masterclass Course 30: Dialectical Behaviour Therapy Moreover, this bundles include 10 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Course 08: Boost Your Confidence and Self-Esteem Course 09: Public Speaking Training Course 10: Learn to Fight Procrastination Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique HR Audit, Legislation and Training Courses mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to HR Audit, Legislation and Training Courses to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 40 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Audit, Legislation and Training Courses bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This HR Audit, Legislation and Training Courses bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

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Enhance your professional presence with our Business Etiquette Course. Learn communication skills, meeting etiquette, and cross-cultural competence to succeed in diverse workplace environments. Master e-communication and internal/external etiquettes for lasting impressions.

Quality Guarantee: Unlimited support via email, till you complete the course Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want Why Sales Executive Training Course right for you? Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Sales Executive course will set you up with a solid foundation to become a confident salesperson and develop more advanced skills. This comprehensive Sales Executive course is the perfect way to kickstart your career in the field of sales skills. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Sales Executive Training Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction to Keep It Simple Sales Skills Introduction How to Use This Course Mindset Attitude Values Beliefs How to Change Beliefs Goals Focus The Extra Mile Team Player Accentuate the Positive Be a Winner! Organizational Skills Pre-call Research Gaining Appointments Pre-call Planning Route Planning Prioritizing Your Time Controlling the Controlable Product Knowledge Know Your Products Features and Benefits Customer Perception Sales Calls Beginning Sales Calls Listening & Questions Listening Skills Part 1 Listening Skills Part 2 Uncovering Needs Closing a Sales Call Closing a Sales Call Following Up Post Call Analysis Follow Up Actions Onwards Final Thoughts Who should take this course? This comprehensive Sales Skills Training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of sales skills. Entry Requirements There are no academic entry requirements for this Sales Skills Training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Techniques course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Techniques Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Techniques Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ******Courses are included in this Negotiation Techniques Course: Course 01: Level 5 Diploma in Business Analysis Course 02: Level 7 Diploma in Facilities Management Course ******Others included in this course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Techniques Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Negotiation Techniques, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Techniques course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Techniques could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Negotiation Techniques course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Strategies will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Strategies will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Strategies course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Negotiation Strategies Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Strategies Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Strategies course. ******Courses are included in this Negotiation Strategies Bundle Course: Course 01: Negotiation Strategies Course 02: Level 2 Certificate in Business Management Course 03: Level 2 Diploma in Business Administration ******Others included in this Negotiation Strategies bundle course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Strategies Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- Assessment Method After completing each module of the Negotiation Strategies, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Strategies course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Strategies could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements Students who intend to enrol in this Negotiation Strategies course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Negotiation Strategies This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included