Are you suffering from back pain? Has your doctor suggested you join a yoga class? If so, these masterclasses are for you. Our increasingly sedentary lives have contributed greatly to the back pain epidemic spreading across the Western world, which affects 8 out of 10 of us at some point during our lives. Join us for this series of classes to improve your understanding of your anatomy and make lasting improvements to your posture and movement, changing your experience of movement on the yoga mat and in everyday life.
Thinking about learning more about Artificial Intelligence? The BCS Foundation Certificate in Artificial Intelligence is the advanced version of our Essentials Course Artificial Intelligence and includes more detail and insights about algebraic equations, vector calculus and schematics used in artificial intelligence and machine learning for you to learn how this new technology works.
Duration 5 Days 30 CPD hours This course is intended for Network professionals, including systems engineers Channel Partners Customers Overview After taking this course, you should be able to: Describe IP multicast services Identify IP multicast issues on a data link layer Explain why Protocol Independent Multicast Sparse Mode (PIM-SM) is the most current scalable IP multicast routing protocol Describe Rendezvous Point (RP) distribution solutions Recognize the drawbacks of the PIM-SM and describe two extensions to provide possible solutions Explain basic concepts of Multiprotocol BGP (MP-BGP) and its use in the IP multicast environment Configure and deploy Multicast Source Discovery Protocol (MSDP) in the interdomain environment Describe solutions to mitigate security issues in the IP multicast network Describe the process of monitoring and maintaining multicast high-availability operations Design multicast-related application and network solutions in customer and service provider networks The Implementing Cisco Multicast (MCAST) v2.0 course teaches you the fundamentals of IP multicasting, including multicast applications, sources, receivers, group management, and IP multicast routing protocols such as Protocol Independent Multicast (PIM) used within a single administrative domain. You will learn about issues in switched LAN environments and reliable IP multicasting, and technical solutions for simple deployments of IP multicast within a provider or customer network. The course reviews the configuration and troubleshooting guidelines for implementation of IP multicast on Cisco© routers. Labs offer hands-on experience to help you prepare to deploy IP multicast successfully. Course Outline Module 1: IP Multicast Concepts and Technologies Module 2: Multicast on the LAN Module 3: PIM Sparse Mode Module 4: Rendezvous Point Engineering Module 5: PIM Sparse Mode Protocol Extensions Module 6: Multiprotocol Extensions for BGP Module 7: Interdomain IP Multicast Module 8: IP Multicast Security Module 9: Multicast Optimization and High-Availability Features Module 10: Applications of Multicast
Microsoft Access is a database management system (DBMS) from Microsoft. It stores data in its format based on the Access Jet Database Engine. It can also import or link directly to data stored in other applications and databases. Through this course, you will learn the necessary skills, knowledge, and information about Microsoft Access. You will then know the different components of the database so that you understand the structure underlying your data. Course Highlights Microsoft Access for Beginners CPD Accredited is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft Access for Beginners CPD Accredited into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft Access for Beginners CPD Accredited Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft Access for Beginners CPD Accredited is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft Access for Beginners CPD Accredited is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Access for Beginners CPD Accredited Module One - Getting Started FREE 00:30:00 Module Two - Opening and Closing Access FREE 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Microsoft Access for Beginners CPD Accredited 00:00:00 Mock Exam Mock Exam- Microsoft Access for Beginners CPD Accredited 00:20:00 Final Exam Final Exam- Microsoft Access for Beginners CPD Accredited 00:20:00
Description: Released by Microsoft, Microsoft Access 2016 is a data-based organization program created to help users analyze data and information. This application deals with managing related data being more efficient compared to other spreadsheet applications. It is impossible to become expert in using this application if you don't know how to use Access 2016 works which this Microsoft Office 2016 Access Advanced - Complete Video Course is all about. Dealing with large amount of data can be stressful if you don't know how to use this Office application in the first place. Using data validation, macros, and implementing advanced form design are some of the features of Access 2016 so take the opportunity to take this course will help you utilize these and more. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Access Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Access Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Add Controls to Forms FREE 00:11:00 Enhance Navigation and Organization of Forms 00:14:00 Apply Conditional Formatting 00:04:00 Module 02 Import Data into Access 00:08:00 Export Access Data 00:06:00 Link Tables to External Data Sources 00:05:00 Create a Mail Merge 00:02:00 Module 03 Create a Macro 00:08:00 Restrict Records by Using a Condition 00:04:00 Validate Data by Using a Macro 00:05:00 Automate Data Entry by Using a Macro 00:04:00 Module 04 Manage a Database 00:08:00 Determine Object Dependency 00:04:00 Module 05 Manage a Database 00:07:00 Determine Object Dependency 00:04:00 Document a Database 00:04:00 Module 06 Splitting a Database for Multiple User Access 00:05:00 Implement Security 00:03:00 Convert an Access Database to an ACCDE File 00:04:00 Package a Database with a Digital Signature 00:01:00 Module 07 Create a Database Switchboard 00:05:00 Modify a Database Switchboard 00:02:00 Set Start up Options 00:04:00 Mock Exam Mock Exam- Microsoft Office 2016 Access Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2016 Access Advanced - Complete Video Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Qualatex Fundamentals Course hosted by Balloon Market. About this event Qualatex Fundamentals Course hosted by Balloon Market Fundamentals – this balloon course for beginners will address all aspects of working with balloons, from basic skills to creative designs, as well as the business essentials necessary to starting a professional balloon business. The class will consist of a combination of demonstrations, presentations and hands-on work. The instructor will demonstrate different balloon types and correct use of equipment and inflation, as well as how to create profitable classic and on-trend designs. This also covers pricing and marketing your work. These are the topics covered during the class: The Qualatex Latex range, equipment overview, air-filled design ideas, pricing your work, Qualatex Microfoil & Bubble balloons, Organic Designs and Helium Inflation With members of the Qualatex team on hand to assist, there will be lots of opportunity to ask questions and network with experienced professionals and other delegates. The day schedule is as follows: • 9:30 – arrive, register & welcome tea/coffee •10:00 – Part 1 of the class •11:30 – Comfort break & Networking •11:45 – Part 2 of the class •13:00 – Lunch & Networking •13:30 – Part 3 of the class •15:00 – Comfort Break & Networking •15:15 – Part 4 of the class •16:30 – Conclusion, Questions, Feedback, Certificates and Group Photo •17:00 - Finish Includes: A comprehensive, full-colour manual that will function as a valuable reference guide, which includes information on float times, basic design principles, pricing, and more. Participants will receive a certificate upon successful completion of the course. By the end of the course you will: Have the knowledge and confidence to create basic balloon creations including bouquets and garlands Understand Health and Safety in the Balloon Business Know how to use different balloons in different situations Have the knowledge to confidently inflate different types of balloons Understand pricing and how to make money from balloons Feel confident in selling your creations with a profitable price tag Have had the opportunity to interact and connect with others in the industry, just like you! Have numerous photo opportunities to use for social media Have the opportunity to appear in a future BMTV episode (should you wish to) Benefits of this course: Comprehensive, full-colour manual which acts as a valuable reference guide for future jobs with float times, design principles and pricing Exclusive discount to use at Balloon Market on the day (Place your order before 1pm on the day and you can have your order delivered to you to take away with you before you leave) Free ‘All Day’ refreshments including light lunch Ample free parking at the venue Easy access (only a few minutes from the motorway (J.2, M27) and 15 minutes from the train station / Southampton Airport and Ferry Terminal!) COVID-19 Safety As this class is being taught in person, class numbers and layout have been adjusted to make allowances for social distancing. We will ask each delegate to comply with any reasonable health and safety guidelines that may be applicable at the time of the course, which may include taking a lateral flow test or having your temperature taken before being allowed admittance to the course. As government guidelines are subject to change, full details of Health and Safety measures in place will be supplied to delegates closer to each event delivery date. If you have any queries about booking, please message the Qualatex team directly on pelmarketing@qualatex.com or Balloon Market on info@balloonmarket.co.uk. Cancellation Policy: In the event the class needs to be cancelled, or you are unable to attend, due to Covid-19 infection or requirement to self-isolate, you will be able to transfer your booking to another date for the same course, or a different Qualatex course. In the event there is no suitable course availability, you will be offered a refund. Instructor : Julie Dunham CBA Want to find out what others think about their investment in training? Click the link below.
ð Windows 10 Jumpstart: A Beginner's Guide ð Are you ready to embark on a journey to master the most powerful and user-friendly operating system on the planet? Look no further! Introducing our groundbreaking online course: Windows 10 Jumpstart: A Beginner's Guide. ð Unlock the Secrets of Windows 10: Dive headfirst into the Windows 10 universe with confidence! Our comprehensive course is designed for beginners, guiding you through every aspect of this dynamic operating system. Whether you're a complete novice or looking to enhance your skills, this course is your gateway to Windows 10 mastery. ð ï¸ What You'll Learn: Getting Started: Navigate the Windows 10 interface effortlessly, from the Start Menu to the Desktop and beyond. Customization: Tailor Windows 10 to fit your needs with personalized settings, themes, and desktop configurations. Productivity Hacks: Unleash the full potential of Windows 10 with time-saving tips, keyboard shortcuts, and efficient multitasking techniques. Security Mastery: Safeguard your digital world with in-depth lessons on Windows Defender, firewalls, and essential security protocols. Troubleshooting Basics: Learn how to tackle common issues and optimize your system for peak performance. ð Why Choose Our Course? Beginner-Friendly: No tech-speak here! We break down complex concepts into easy-to-understand lessons suitable for everyone. Interactive Learning: Engage with hands-on activities, quizzes, and practical exercises to reinforce your newfound knowledge. Lifetime Access: Enjoy unlimited access to the course material, allowing you to learn at your own pace and revisit lessons whenever you need a refresher. Expert Instructors: Our seasoned instructors are passionate about empowering you with the skills you need to navigate Windows 10 like a pro. ð¡ Don't Miss Out on This Opportunity to Master Windows 10! Whether you're a student, professional, or tech enthusiast, Windows 10 Jumpstart: A Beginner's Guide is your ticket to unlocking the full potential of your computer. Enroll today and embark on a transformative learning experience! Course Curriculum Basic Overview 00:00 File Explorer File Menu 00:00 File Explorer - File Menu - Part 2 00:00 File Explorer Home Menu 00:00 File Explorer - Share Menu 00:00 File Explorer - View Menu 00:00 File Explorer View Menu 00:00 File Explorer Search Menu 00:00 Managing Your Desktop 00:00 Managing Your Display 00:00 Managing Cortana - Voice Assist 00:00 Quick Assist Settings 00:00 Media Streaming Settings 00:00 Recording A Screen Video 00:00 Recording An Audio 00:00 Taking A Snapshot of Your Screen 00:00 Recording Your Steps 00:00 Capturing Webcam Video 00:00 Adding Applications 00:00 Conclusion 00:00 Advanced Overview 00:00 Managing Start Up Speed 00:00 Managing Open Applications 00:00 Managing Your Hard Drive Space 00:00 Manaing Your Hard Drive Space - Storage Sense 00:00 Managing Frozen Applications 00:00 Managing Your PC Remotely 00:00 Manaing Your PC Remotely - Part 2 00:00 Managing Desktop Notifications - Focus Assist 00:00 Linking Your Mobile Device 00:00 Managing Your Backups and Restore Points 00:00 Managing Your Default Applications 00:00 Managing Your Workspace 00:00 Microsoft Edge - Write Notes 00:00 Managing Edge - Dot Menu 00:00 Managing Edge - Settings Menu Link 00:00 Managing Edge With Cortana 00:00 Managing Default Applications with Edge 00:00 Managing Lost Windows 00:00 Conclusion - Managing Voice Recognition 00:00
The Advertising and Marketing Course begins by introducing you to the pitch process, how to identify objectives for an ad campaign, and the methods that can be used for deploying an advertising message. You will learn about the Four Ps: product, place, price, and promotion, and how to blend these together to create the desired impact. Mostly particularly, you will learn what it was like for SS+K to go through these steps with MSNBC. You will learn methods for marketing a product or service, as well as the benefits of radio and print ads. You will also learn how to measure readership, about the diffusion of innovation, and the benefits of customer relationship management. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Advertising and Marketing Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Marketing Basics Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Level 3 Diploma in Marketing- Activities 00:00:00 Mastering Digital Marketing Introduction to Internet Marketing and Reputation Management 00:30:00 How to Optimize Your Site for Every Stage of the Buy Cycle 00:30:00 Build Impression on Your Site 00:30:00 Types of Link Building 01:00:00 Importance of Landing Pages 00:30:00 Difference Between Internet Marketing and Online Customer Service 01:00:00 Concept Of Affiliate Programs 01:30:00 About Of Google Analytics 01:00:00 Online Press Releases 00:15:00 How to Get Traffic from Twitter 00:30:00 Importance of Testing E-Mail Messages 00:15:00 What is Viral Marketing 01:00:00 What is EMail Marketing 00:30:00 Difference Between Images and Video 00:15:00 How to Internet Marketing on Facebook 02:00:00 What is Search Engine Optimization(SEO)? 00:30:00 Understanding Search Results 00:15:00 How to Attract Customer on Your Product? 00:15:00 Time Makes Money 00:30:00 How to Test a Landing Page 00:30:00 Best Web Writing 01:00:00 Ways to Use of Humor in You Internet Marketing 00:15:00 Coupon Codes 00:15:00 When to Pull the Plug 00:15:00 Internet Advertising Techniques INTRODUCTION: WHAT IS AFFILIATE MARKETING? 00:30:00 WHY AFFILIATE MARKETING IS AWESOME 00:15:00 FINDING A PROFITABLE NICHE 01:00:00 CHOOSING AN AFFILIATE PRODUCT 00:15:00 THE ADVANTAGES OF CLICK BANK 00:30:00 ANALYZING THE CLICK BANK MARKETPLACE 00:30:00 CREATING YOUR HOP LINK 00:30:00 CREATING A FREE BLOG 01:00:00 PERFORMING EFFECTIVE KEYWORD RESEARCH 00:30:00 CREATING AN OPTIMIZED POST 00:30:00 POSTING TO YOUR BLOG 00:15:00 PROMOTING YOUR BLOG: AN OVERVIEW 00:30:00 PROMOTION: ARTICLE MARKETING 00:30:00 PROMOTION: SOCIAL BOOKMARKING 01:00:00 PROMOTION: BLOG COMMENTING 00:30:00 ADDITIONAL PROMOTION TIPS 00:15:00 CREATING YOUR OWN WEBSITE 01:00:00 Email Marketing Introduction to Email Marketing 00:30:00 Using Email Marketing Software 00:30:00 Building Email Lists by Quantity 00:30:00 Building Email Lists by Quality 00:30:00 Crafting an Email 01:00:00 Analyzing and Tracking Your Email Marketing Strategy 00:30:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a Content Calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Mock Exam Mock Exam - Advertising and Marketing Course 00:30:00 Final Exam Final Exam - Advertising and Marketing Course 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00
In the vibrant legal world, the role of a Legal Receptionist stands out, acting as the vital link between clients and legal professionals. A Legal Receptionist not only welcomes clients and manages communication but delves into intricate aspects of law, from contract to property. In the UK, the demand for Legal Receptionists has surged with a notable rise of 20% over the past five years, reflecting the expansion of the legal sector. Our Legal Receptionist - Legal Office Reception and Communication course is meticulously curated to ensure you grasp these nuances thoroughly. Beginning with the bedrock of the legal system, the module on English Law provides insights into its history, structure, and operation. This foundational knowledge will serve as the base upon which you'll build your understanding of more specific legal areas. Why would you choose the Legal Receptionist course from Compliance Central: Lifetime access to Legal Receptionist course materials Full tutor support is available from Monday to Friday with the Legal Receptionist course Learn Legal Receptionist skills at your own pace from the comfort of your home Gain a complete understanding of Legal Receptionist course Accessible, informative Legal Receptionist learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Legal Receptionist Study Legal Receptionist in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Legal Receptionist Course Legal Receptionist Curriculum Breakdown of the Legal Receptionist Course Course Outline: Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: Law of Contract & Law of Tort Module 04: Wills, Probate, Estate Law Module 05: Property Law & Conveyancing Practice Module 06: Criminal Law Module 07: Understanding Criminal Psychology Module 08: Contract & Business Law Module 09: Family Law and Insurance Practice Module 10: Conflict and Conflict Resolution Module 11: Professional Writings and Documents Module 12: Document Proofreading and Editing Module 13: Meeting Management & Minute Taking Module 14: Data Management and Record-Keeping Module 15: Other Essential Skills for Secretarial Role Module 16: Human Rights Legal Receptionist - Legal Office Reception and Communication Course Learning Outcomes: Grasp key Legal Receptionist responsibilities and duties. Understand core UK legal systems as a Legal Receptionist. Develop Legal Receptionist expertise in contract and tort law. Enhance Legal Receptionist skills in professional writings. Manage meetings and data effectively as a Legal Receptionist. Gain insights into human rights relevant to a Legal Receptionist. Master document proofreading and editing as a Legal Receptionist. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Who is this Course for? This Legal Receptionist course is ideal for: Aspiring Legal Receptionists. Administrative Professionals in the Legal Field. Law Students seeking auxiliary knowledge. Career Switchers targeting the Legal Sector. Requirements To enrol in this Legal Receptionist course, all you need is a basic understanding of the English Language and an internet connection. Career path Career Path: Junior Legal Receptionist: £20,000 - £22,000 per year. Legal Receptionist: £23,000 - £27,000 per year. Senior Legal Receptionist: £28,000 - £30,000 per year. Legal Administrative Assistant: £30,000 - £35,000 per year. Legal Office Manager: £36,000 - £40,000 per year. Legal Affairs Coordinator: £41,000 - £45,000 per year. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each