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213 Link courses in Glasgow

D-Link switches

5.0(3)

By Systems & Network Training

D-Link switches training course description A hands on course covering the product specifics of D-Link switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. What will you learn Install D-Link switches. Use the command line interface and the web based interface to manage D-Link switches. Configure and troubleshoot D-Link switches. Perform software upgrades and maintain configurations using TFTP. D-Link switches training course details Who will benefit: Anyone working with D-Link switches. Particularly aimed at engineers and technicians supporting D-Link switches. Prerequisites: None. Duration 2 days D-Link switches training course content Introduction How Ethernet works with hubs, How Ethernet works with switches. Installing D-link switches. Hands on Building a network with a hub, building a network with a D-Link switch. Basic troubleshooting The D-Link switch range, LEDs, cabling issues, factory resets, default settings. Hands on Building a network with multiple D-link switches. Configuration methods Managed vs. unmanaged switches, Console port access, telnet, web based access, SNMP, saving configurations, NVRAM, switch stacks. Hands on Accessing the switch using the CLI, IP address configuration, telnet. Command line interface Users, privileges, the CLI, online help. Hands on Basic commands, user accounts, displaying the switch configuration. Web based interface Getting started, basic format. Hands on Configuring the switch using the web interface. Port configuration Common port configuration tasks, link aggregation. Hands on Configuring ports. STP configuration What is STP? 802.1D vs. 802.1W (RSTP), configuring STP. Hands on Enabling and disabling STP, changing STP versions, configuring STP. VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Hands on Setting up VLANS, setting up 802.1Q, Inter VLAN traffic. Housekeeping TFTP, upload download, updating firmware, updating configuration files, BOOTP/DHCP for IP addresses. Hands on Using TFTP to configure a D-Link switch. SNMP Switch configuration, D-View, other NMS's. Hands on Using SNMP to manage a D-link switch putting it all together: troubleshooting.

D-Link switches
Delivered in Internationally or OnlineFlexible Dates
£2,477

Essential CPRI

5.0(3)

By Systems & Network Training

CPRI training course description This course is designed to give the delegate a technical overview of the CPRI protocols and link setup. We will explain the industry cooperation to define the key internal interface between the radio equipment control (REC) and the radio equipment (RE). Also explained will be the SAP that the CPRI link supports for IQ Interface, frame synchronisation, link control and management and the master and slave ports. We will investigate the CPRI block diagram and together with the data formats and sample mapping solutions. The CPRI frame hierarchy and hyperframe construction will be detailed during this three day overview course. What will you learn Explain the CPRI Block diagram. Understand hyperframing capabilities. Explain the CPRI frame format. Understand how the synchronisation is compliant with 3GPP & WiMAX requirements. Understand the two electrical characteristics of CPRI standard. Understand the CPRI standards structure. Understand the CPRI system & Interface definitions. List the four standard bit rates of the CPRI specification. Understand the CPRI Protocol stacks. CPRI training course details Who will benefit: Anyone looking for a technical overview of the CPRI protocols and link set up. Prerequisites: None. Duration 3 days CPRI training course contents System Description Subsystems. Nodes. Protocol layers. Protocol data planes. User data planes. Antenna carriers. Service Access Points (SAP). Link. Passive Link. Hop. Multi-hop Connection. Logical Connection. Master Port & Slave Port. System Architecture Basic System Architecture & Common Public Radio Interface Definition. System Architecture with a link between Res. Reference configurations: Chain topology, Tree topology, Ring topology. RECs & REs in both chain & tree topology Functional description Radio Functionality. Functional Decomposition between REC and RE: For UTRA FDD, For WiMAX & E-UTRA, For GSM. CPRI Control Functionality. Interface Baseline Interface Specification. Protocol Overview. IQ Data. Synchronisation. L1 Inband Protocol. C & M Data. Protocol Extensions. Vendor Specific Information. Physical Layer Specifications Line Bit Rate. Physical Layer Modes. Electrical Interface. Optical Interface. Line Coding. Bit Error Correction/Detection. Frame Structure. Mapping Methods. Container Blocks. Hyperframes. GSM, UMTS & WiMAX Timing. Link Delay Accuracy & Cable Delay Calibration. Link Maintenance Data Link Layer (Layer 2) Specification Layer 2 Framing for Fast & Slow C & M Channels. Medium Access Control/Data Mapping. Flow Control. Start-up Sequence General. Layer 1 Start-up Timer. State Description. Transition Description. Interoperability Reserved Bandwidth. Version Numbers. Supplementary Specification Details Delay Calibration Example. Reference Test Points. List of Abbreviations & Gloss

Essential CPRI
Delivered in Internationally or OnlineFlexible Dates
£3,497

Application delivery fundamentals

5.0(3)

By Systems & Network Training

Application delivery training course description A concise hands on course covering section 1 of the F5 networks AD fundamentals exam. The course focuses on the technology and not any one manufacturers product. This will enable delegates to work with devices from any manufacturer. Practical hands on with Cisco and Microsoft systems follow the major sessions to reinforce the theory. What will you learn Explain, compare and contrast the OSI layers. Explain protocols and technologies specific to the data link layer. Explain protocols and apply technologies specific to the network layer. Explain the features and functionality of protocols and technologies specific to the Transport layer. Explain the features and functionality of protocols and technologies specific to the Application layer Application delivery training course details Who will benefit: Anyone taking the F5 networks AD fundamentals exam. Technical staff working in Application delivery. Prerequisites: None. Duration 3 days Application delivery training course contents What is TCP/IP? Protocols, services. The Internet, RFCs, The OSI 7 layer model. Layer 1 cables. Ping and addressing Host configuration of IP addresses, subnet masks, default gateways, ipconfig, ping. Hands on Configuring TCP/IP, ping. Ethernet and the data link layer 802.3, evolution, choosing cables, topologies, CSMA/CD, hubs, NICs, MAC addresses. Hands on Analysing MAC addresses. IP and Ethernet Relationship. Hands on ARP. What is a switch? Switches connect multiple devices, switches versus hubs, simultaneous conversations, switches work at layer 2, the forwarding database, how the forwarding database is built, broadcast and collision domains. Hands on Difference between hubs and switches. Link aggregation Loops, broadcast storms, STP, Architectures, modes, link aggregation, load sharing, resilience. Hands on fail over times. VLANs Virtual versus physical LANs, Why have VLANs? Broadcast domains. Hands on VLANs effect on traffic. IP IP datagram format, ICMP datagram format. Hands on Analysing IP and ICMP packets. IP addressing Format of addresses, registering, dotted decimal notation, choosing addresses, DHCP. Hands on impact of addressing errors. Routing What is a router? Reason for routing, network addressing, default gateways, how routing works, routing and addresses, routing tables, traceroute. Hands on Using a routed network. Routing protocols IGPs, EGPs, RIP & OSPF. Hands on Configuring routers for RIP and OSPF. Subnetting When to subnet, subnet masks, working with subnetting, CIDR notation. Hands on Changing the routed network to use subnetting. The transport layer UDP, Ports, TCP, acknowledgements, sliding windows. Hands on Analysing packets. Applications Clients, servers, web, Email SMTP, resource sharing, IM, VoIP, Video over IP, terminal emulation, FTP. Hands on FTP, SIP. Web pages URLs, DNS, names to IP addresses. HTTP, versions and status codes. Keepalives, cookies. Hands on Analysing HTTP headers.

Application delivery fundamentals
Delivered in Internationally or OnlineFlexible Dates
£3,497

Advanced Satellite communications

5.0(3)

By Systems & Network Training

Satellite communications training course description This course starts by recaping some of the essential satellite knowledge required and proceeds to explore the deeper aspects of satellite communications, including hardware, communications and error control coding. What will you learn Explain how satellite communications work. Explain how RF works Explain the architecture of satellite systems. Use spectrum analysers. Satellite communications training course details Who will benefit: Anyone working with satellite systems. Prerequisites: None. Duration 3 days Satellite communications training course contents Basic Principles of Satellite Communications GEO, MEO and LEO satellites. Launching and orbits. Frequency bands and polarisation. Satellite footprints. Multibeam coverage. Power spectra. Link budgets. Modulation and coding. Access technologies. Earth station components. Space segment components. Satellite system services. Satellite operators. Radio frequency propagation Electromagnetic waves principles and generation. Reception of the EM wave. Space wave, sky wave and surface wave theory. The isotropic radiator. Types of antennae and their basic properties. Polar diagrams. International frequency allocation. Spectrum management and utilisation. Radio wave propagation. Line of sight propagation. Propagation for satellite comms. Free space path loss. Path attenuation. Noise and Interference. Power and its measurement. Satellite antennae and other hardware Power flux density. Effective aperture. Horn antennae. Parabolic reflector. Offset feed. Cassegrain and Gregorian antennae. Antenna feed systems - Horn, TMC, OMJ and polarizer. Antenna steering and mount systems. Array antennae. LNA, LNB, LNC. Microwave tubes - TWT and Klystron. Polarizers. Earth and Space Segments and the link Earth station antennae. Transponders. Antennae sub systems. Power supplies. Link budgets. System noise. System losses. Interference. Satellite switching. Ground Communications Equipment Baseband signals. Analogue and Digital systems. Overview of modulation - AM, FM, PM. Digital Modulation. Frequency conversion -up and down conversion. Filters, mixers, local oscillators, IF amplifiers and group delay equalisers. Access methods - single and multiple access systems. Data networks. Television transmission - analogue and digital. Digital signal compression. MPEG processing. Satellite Navigation Longitude, latitude, altitude, GPS, How GPS works, timing, alternatives to GPS. Mobile satellite services Voice and Phones, BGAN, TV, GPS to program aerial, VSAT. Error Control Coding The need for coding. Linear block codes. Cyclic codes. Convolution codes. Interleaving and concatenated codes. Coding gain. Turbo codes. Test and measurement Theory and practice of Spectrum Analysers.

Advanced Satellite communications
Delivered in Internationally or OnlineFlexible Dates
£4,997

STP alternatives

5.0(3)

By Systems & Network Training

STP alternatives training course description The Spanning Tree Protocol (STP) dates from 1985. This course explores the technologies that can be used as an alternative to STP, including FabricPath, SPB and TRILL. What will you learn Explain how STP and RSTP work. Explain how TRILL works. Explain how SPB works. Explain how FabricPath works. STP alternatives training course details Who will benefit: Technical network staff. Prerequisites: Definitive Ethernet switching for engineers Duration 1 day STP alternatives training course contents Introduction Layer 2 versus Layer 3, STP problems: One path, convergence, MAC explosion, STP alternatives. STP 802.1D, how STP works, root bridge, convergence times, single path. RSTP 802.1w, Improvements, convergence times. Link aggregation 802.3ad, Multi system Link aggregation. IS-IS Concepts, Discovery, topology exchange, flooding. Changes for TRILL, FabricPath and SPB. FabricPath Overview, architecture, control plane protocols, DRAP, STP interactions, packet forwarding, configuration. TRILL Concepts, RBridge, TRILL frames, control plane, data plane, learning MAC addresses. SPB 802.1aq, Node ID, Backbone Edge Bridges, Backbone MAC address, customer MACs, I-SID, forwarding database.

STP alternatives
Delivered in Internationally or OnlineFlexible Dates
£2,477

Zeroconf and Bonjour for engineers

5.0(3)

By Systems & Network Training

Zeroconf and Bonjour training course description A hands on training course focusing on Microsoft and Apple implementations of Zeroconf. The course covers all three main areas: Interface configuration, name resolution and service discovery. Hands on with Apple Bonjour and Microsoft UPnP compliment all the major theory sessions. What will you learn Explain how mDNS and LLMNR work. Explain how DNS-SD and SSDP work. Recognise the role of service discovery gateways. Zeroconf and Bonjour training course details Who will benefit: Technical staff working with Zeroconf. Developers using Zeroconf. Prerequisites: TCP/IP Foundation for engineers Duration 2 day Zeroconf and Bonjour training course contents What is Zeroconf? Zeroconf, architecture, Microsoft UPnP, Apple, Bonjour, devices, components. Home networks, enterprise networks, BYOD. Plug and play without Zeroconf DHCP, DNS, A, PTR, SRV records, DDNS. Hands on DHCP configuration. Address selection IPv4 link local addresses, IPv6 link local addresses. Hands: Addresses without DHCP. Name resolution mDNS, finding names, announcing names, .local DNS namespace, LLMNR. Hands on Names without DNS. Role of multicasting Multicast addresses, multicasts and switches, multicasts and routers. Hands on Multicasts, TTL. Service discovery DNS-SD, SRV and TXT lookups, SSDP, HTTP. Hands on Browsing for services Zeroconf in a routed environment Service Discovery gateways, configuration, service filters, DNS-LLQ, NAT-PMP. Miscellaneous Security, automatic multicast addresses, wireless auto configuration.

Zeroconf and Bonjour for engineers
Delivered in Internationally or OnlineFlexible Dates
£2,477

Essential Bluetooth

5.0(3)

By Systems & Network Training

Bluetooth training course description Bluetooth is used by many kids these days but is probably under-utilised in business environments. This hands on training course provides an overview of what Bluetooth is, how it works, what it can be used for and how to configure it on different devices. What will you learn Explain what Bluetooth is. Describe the Bluetooth protocol stack. Recognise the applications of Bluetooth. Configure Bluetooth. Bluetooth training course details Who will benefit: Anyone who needs to know more about Bluetooth. Prerequisites: None. Duration 2 days Bluetooth training course contents Classic Bluetooth Bluetooth overview Basics, standards, competing technologies. Bluetooth radio RF bands, power losses, frequency hopping. Bluetooth modulation PSK, DPSK, DPQSK. Bluetooth data transfer FH, TDD, FDMA, ACL, SCO, Bluetooth packets. Making connections Piconets, Scatternets, Pairing The protocol stack Baseband, Link Manager, L2CAP, SDP, GAP, RFCOMM. Profiles FTP, DUN, LAN, Synch, HDP, GOEP/OBEX etc. Security Authentication, authorisation, encryption, risks. Bluetooth Low Energy Introduction Bluetooth Smart and Bluetooth Smart Ready. BLE device types Design goals, terminology and core concepts. BLE usage models Presence detection, data broadcasting connectionless models, gateways. BLE architecture Controller, host, applications and stack splits. BLE protocol stack Link layer, HCI, L2CAP. BLE profiles GAP roles, models, procedures, security modes, data advertising. BLE security Pairing, bonding, data signing BLE applications Devices, services, profiles, peripherals

Essential Bluetooth
Delivered in Internationally or OnlineFlexible Dates
£2,477

Total IS-IS for engineers

5.0(3)

By Systems & Network Training

IS-IS training course description A hands on course on IS-IS link state routing protocol. The main focus of the course is the use of IS-IS in an IP only environment but can be tailored to concentrate on the use of IS-IS in CLNP networks. Hands on sessions use Cisco routers. What will you learn Configure and troubleshoot IS-IS. Explain how IS-IS works. Describe the use of Level 1 and Level 2. Design IS-IS networks. IS-IS training course details Who will benefit: Network administrators. Network operators. Prerequisites: TCP/IP Foundation for engineers Duration 2 days IS-IS training course contents Introduction The history of IS-IS, OSI background, terminology, addressing, how OSI networking works, ES-IS, ISIS, IS types, basic OSI configuration, other configuration parameters. Running IS-IS in an IP environment Integrated routing, Dual IS-IS, OSI only IS-IS, IP only IS-IS, packet formats and the use of CLNP, Basic configuration. How IS-IS works in detail Link state theory, tuneable parameters, IS-IS metrics, hellos, CSNP intervals, retransmissions, TLVs, Sub TLVs, Designated routers and pseudo nodes, authentication. Level 1 and level 2 in detail Router types, circuit types, Hot potato routing, route leaking, Area partitioning. Multiple addresses Redistribution and summarisation Tagging and filtering

Total IS-IS for engineers
Delivered in Internationally or OnlineFlexible Dates
£1,727

Essential SS7

5.0(3)

By Systems & Network Training

SS7 training course description An Introduction to Signalling System No 7. Covering the terminology, technology and topology of the Core Signalling System. What will you learn Describe the evolution of SS7. Identify the component parts of SS7. Describe the basic method of operation of SS7. Describe a basic call set-up and clear within SS7. SS7 training course details Who will benefit: Network/Systems engineers Operators/Planners. Prerequisites: Telecommunications Introduction Duration 2 days SS7 training course contents Introduction Digital Signalling, CAS, CAS Applications, CCS, Layer 1, Layer 2 (HDLC), Layer 3, Evolution of SS7, Common SS7 functions. Physical Functionality SS7 Topology, Service Switching Point (SSP), Signalling Transfer Point (STP), Service Control Point (SCP), Database Types, CMSDB, NP, LIDB, HLR, VLR, Signalling Modes, Link Types, Further Redundancy, Linksets, Signalling Routes. Addressing Addressing in SS7, E.164, ANSI PCs, ITU-T (CCITT) PCs, Connecting Networks (ISPs/NSPs). Message Transfer Part SS7 Protocol Stack, MTP Level 1, MTP Level 2, Signalling Units, Flow Control, Fill In Signalling Unit (FISU), Link Status Signalling Unit (LSSU), Message Signalling Unit (MSU), MTP Level 3. Application and User Parts Signalling Connection Control Part (SCCP), Transaction Capabilities Application Part (TCAP), Telephone User Part, BTUP, ISDN User Part (ISUP), ISUP - Supplementary Services, ISUP - Call, Call Set-up over SS7. The Intelligent Network Function of IN, Evolution of IN, Conceptual Model, Target Services and Service Features, Independent Building Blocks.

Essential SS7
Delivered in Internationally or OnlineFlexible Dates
£1,727

Essential Carrier Ethernet course

5.0(3)

By Systems & Network Training

Carrier Ethernet training course description Ethernet is now the interface of choice for nearly all networking. This comprehensive course looks at the ways carriers can provide this Ethernet interface for their WANs and MANs. The course assumes delegates already have a solid foundation in Ethernet switching and so concentrates on just the Ethernet technologies for Carrier Ethernet. What will you learn Describe the main Carrier Ethernet services. Evaluate transports for Carrier Ethernet. Explain how Ethernet can work over MPLS and SDH. Explain the Ethernet technologies used to enable Carrier Ethernet. Carrier Ethernet training course details Who will benefit: Network engineers. Staff working for carriers. Prerequisites: Definitive Ethernet switching for engineers. Duration 2 days Carrier Ethernet training course contents Introduction What is Ethernet? LANs, MANs, WANs, Ethernet and switches in the LAN. Traditional LAN/WAN integration, routers. The Ethernet interface for the WAN. Standards: IEEE, MEF, OIF, Ethernet Alliance. Carrier Ethernet Services E-line: EPL, EVPL. E-LAN: EP-LAN, EVP-LAN. E-Tree: EP-Tree, EVP-Tree. Ethernet Services attributes. Applications: Carrier Ethernet for businesses, Mobile backhaul. Multicasting. Service attributes Bandwidth profiles, bandwidth parameters, Class of Service, QoS, MTU, Protection mechanisms: STP, RSTP, MSTP, Link aggregation, G.8031, G.8032. Transporting Carrier Ethernet The main options. 'Pure' Ethernet, Ethernet over SDH, Ethernet over WDM, Ethernet over MPLS. Ethernet switching, addresses and MAC address tables. Carrier Ethernet access technologies. EFM. Ethernet over MPLS What is MPLS, MPLS-TE, MPLS-VPN, L2 VPNs, VPLS, VPWS. MPLS Fast Reroute. CET 'Pure' Ethernet, Provider bridging 802.1d, Provider Backbone Bridges 802.1ah. Traffic engineering 802.1Qay. Carrier Ethernet technologies 802.1ad VLAN stacking, 802.1AX Link aggregation. 802.1Q QoS. OAM Standards, layers, interworking

Essential Carrier Ethernet course
Delivered in Internationally or OnlineFlexible Dates
£2,477

Educators matching "Link"

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MQ Estate Agency

mq estate agency

Glasgow

A Proven Track Record of Success MQ has been at the heart of the digital revolution that has swept through the Estate agency industry with thousands of house sales generating hundreds of millions of pounds in completed transactions. Our marketing and graphic design team is second to none providing extensive advertising on all relevant digital and social media channels. Professional photography, MQ Smart tours HD videos, bespoke premium quality property schedules with detailed floor plans and bespoke narrative of your home and surrounding area, prominent for sale signs and a FREE accompanied 7 day a week viewing service ensures your property will be presented at its best to the market obtaining the widest exposure. Please find attached an example sales brochure and a link to an array of our exclusive MQ HD property tours on our YouTube channel. When choosing an agent, we would always advise comparing competitors’ presentations of their currently listed homes on the market and more importantly how quickly all viewing enquiries are dealt with. At MQ our phones do not ring out and answering machines are not used meaning no enquiries for your home are missed. We are aware this is a very competitive marketplace and that you will be meeting with more than one agent. If you feel that you need to discuss any aspect of our fees or even price match, we would be delighted to do so. We have one of the largest database of potential buyers that grows on a daily basis as well as all our enhanced marketing packs. Our sales team work in harmony with your own designated negotiator to ensure you are involved and fully informed at every stage of the sale. With this level of service you will find our how our team regulary exceed home report values for our clients.

Crossbill Distillery

crossbill distillery

Glasgow,

The site has been developed for and published by Crossbill Distilling Ltd, with it’s registered office located at Caledonian House, Seaward Street, Glasgow, G41 1HJ, with the company registration number SC473332 and VAT number 193 8565 59 (hereinafter the ‘Company’ or ‘we’). ACCESS TO THE SITE To access this site, you must be of legal drinking age in your country of residence (if no such laws exist in your country, you must be over 21 to visit our site) and be aware of how to consume alcohol responsibly. COPYRIGHT AND INTELLECTUAL PROPERTY All of the trade marks and logos displayed on this site (the ‘Trade Marks’) are registered and unregistered trade marks of Crossbill Distilling Ltd, or are trade marks and logos which Crossbill Distilling Ltd has been authorised to use and/or display on its website. Unauthorised use of any of the trade marks and logos appearing on this website is not permitted. On an exception basis, we may expressly authorise to reproduce and/or represent all or part of our site, on certain media. On this regard, any request for authorisation must be submitted in advance to the following email address: info@crossbillgin.com. LIABILITY/ WARRANTY Crossbill Distilling Ltd aims to ensure that the content on this website is correct but cannot give any warranty as to the websites accuracy or completeness and therefore cannot accept responsibility for any damage or loss resulting in your use or interpretation of the website content. THIRD PARTY SITES Crossbill Distilling Ltd has no control of third-party sites linked to this site and does not accept any responsibility for the content found on these sites. You should refer separately to the terms and conditions found on any third-party site. INFORMATION ON THE PRODUCTS AND SERVICES Unless provided otherwise, the products and services which are presented to you do not constitute a sale offer but a general presentation of the range of products and services that we distribute in the country in which this site is published. THE ONLINE SHOP – Gin Sales Bottle prices shown on this website are in British Pounds, inclusive of UK duty and VAT (Value Added Tax) and exclude delivery costs. No goods are offered for sale at this site to any person who is below the legal drinking age in the country in which they are resident or any person resident in a country where such sale would be contrary to local law. By placing an order through our site, you warrant that you are of a lawful age. If you are buying products as a gift, the recipient must also be of a lawful age. This is the responsibility of the purchaser. If our couriers are in any doubt about the age of the recipient on delivery, they may request some form of ID. After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been despatched. The contract between us will only be formed when we send you the Despatch Confirmation. The Contract will relate only to those products whose despatch we have confirmed in the Despatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the despatch of such Products has been confirmed in a separate Despatch Confirmation. We despatch orders Monday to Friday and all orders received before 1pm are despatched the same day. Orders received after 1pm are despatched the next working day. Our Shipping information, including costs, can be found in the SHIPPING section of the site. Delivery of our products will be made to the address provided by you at the time of placing your order. Our customers’ satisfaction is of the utmost importance to us, and we take exceptional care in the manufacturing, packaging and delivery of our products. Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected. Please note that you may be asked to show proof of age upon delivery of your order. RETURNS The courier must be informed of breakages or shortages at the time of delivery. We may not (at our sole discretion) accept any claims for breakages or shortages unless they are stated on the couriers documentation. We must have confirmation of these breakages or shortages within 48 hours of delivery. Photographic evidence is required by our carrier company if an item has been damaged during transit. To request a full refund or exchange, please notify us by email to info@crossbillgin.com within 48 hours of delivery. Please state whether you would like a full refund or exchange and quote your order confirmation number, the product name, a photo of the damage, your full name, email address, phone number and delivery address. Only unopened products that are in the original packaging will be eligible for refund or exchange. Approved refunds will be credited to the payment card/PayPal account used during the original transaction within 30 days and will exclude shipping costs. We recommend that items are returned to us via a recorded delivery service to ensure that they are protected and insured during transit. If you fail to meet these terms and conditions, the product will be returned to you and you will not receive a refund nor be eligible for an exchange. DISCLAIMER All products are stress tested before despatch. Products are sensitive to elements of extreme heat where glass and corks may fail. Products should be stored at room temperature and out of direct sunlight. All coloured products use natural ingredients and may fade or change overtime. THE ONLINE SHOP - Gin School Purchasing Options explained TO BUY A TICKET AND BOOK A DATE. This option should be used if you know the date you wish to book at the same time as purchasing a ticket. By following the link, you will be taken to the booking screen where you will choose the date then will be directed to complete your information then onto making a payment. TO REDEEM A GIFT VOUCHER AND BOOK A DATE. This option should be used if you have previously purchased or been gifted a voucher. By following the link, you will be taken to the booking screen where you will choose the date then will be directed to complete your information and redeem your voucher using the order number on the voucher. TO BUY A GIFT VOUCHER TO BE REDEEMED LATER. If you do not know the date you would like to book or if you wish to purchase a voucher to be given as a gift, you should ADD TO CART. This will then bypass the booking screen and will direct you to the checkout screen where you will complete your information then onto making a payment. By purchasing or booking a course you are agreeing to the following terms and conditions. Voucher Delivery – When purchasing a Gin School Experience, an e-voucher will be generated and sent to the provided email address within 24 hours. You will also receive a Gift Voucher by post. Refund Policy – The Gin School operates a strict 14-day refund policy from the date of purchase. Notification must be made in writing to info@crossbillgin.com and must be accompanied by the unused voucher and proof of payment. Cancellations and Postponements – A minimum of 14 days’ notice is required prior to your appointment to reschedule a booking and will incur a £10.00 administration fee. In the unlikely event that the Company has to cancel a Gin School Masterclass, the Company undertakes to offer a suitable alternative date or a full refund of any course fees. Vouchers – Vouchers cannot be exchanged for cash or other goods. Vouchers are transferable, so if you are unable to attend yourself, you may nominate a replacement. Vouchers expire 12 months from the date of issue and extensions beyond 12 months are not available under any circumstances. Course Alterations –The Company reserves the right to make minor changes to the format and content of the Gin School Masterclasses, to improve the experience, without notice. Age Restriction – You must be over 21 years of age to attend a Masterclass and those that appear under 25 years will be asked for proof of age upon arrival. Samples – A limited quantity of tasting samples will be offered during the Gin School Masterclass and are included in the cost of the voucher. Health and Safety Liability – You will be given a briefing on health and safety prior to the session commencing. All participants are expected to listen carefully and follow instructions given. Participants should take reasonable care in the Gin School to avoid personal injury and/or injury to others. Standard of Behaviour – We will refuse to admit you to the premises if you appear to be intoxicated or under the influence of prohibited narcotic substances upon your arrival. You are expected to behave sensibly and appropriately at all times and may be required to leave the premises if for any reason the Company or others are unhappy with your behaviour. We reserve the right to refuse the sampling of alcohol under the terms of the licensing act Washroom Facilities – The primary function of the premises is a distillery and the site offers limited toilet facilities with restricted access. Alternative toilet facilities with full disabled access are however available across the covered courtyard. Special Needs – Your comfort and wellbeing are of the utmost importance to us, please therefore inform us prior to our accepting the booking of any medical condition or physical impediment about which we would need to be aware in order to eliminate or anticipate any potential health and safety issue Special Dietary Requirements/ Allergies/ Disabilities – We cannot adjust courses for special dietary requirements unless previously agreed. If you have any allergies, please contact us in advance to discuss your requirements. There may be traces of nuts or other ingredients and if you have an allergy you attend at your own risk. If you have a disability or condition you think may hinder your enjoyment of the course, please let us know so we can help to ensure your day runs smoothly.