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In this comprehensive blog post, we explore Driscoll's model of reflection, a powerful tool for enhancing personal and professional development. Learn about the three simple yet profound questions at the heart of the model, its benefits, and why Driscoll's model of reflection is good for anyone looking to improve their reflective practice.

We’re excited to introduce Cademy Course Forums, a new feature that allows students to engage in discussions, ask questions, and connect with instructors and peers—all within their courses. This Playground & Feedback Program is your chance to experience course forums from a student’s perspective, explore their functionality, and share your insights to help us refine and improve the feature. Why Join? Hands-On Experience – See how course forums work from the student side. Engage in Discussions – Post, reply, and interact with other participants. Provide Feedback – Help shape the future of course forums with your suggestions. Stay Ahead – Get an early look at features that will enhance online learning. How to Get Started Enroll in this course – Simply sign up to gain access. Explore the course forum – Once enrolled, click on the “Forum” tab at the top of the page. Share your thoughts – Let us know what works well and what could be improved. We value your input and can’t wait to hear your thoughts. Enroll now and be part of the future of online learning with Cademy!

🌟 Khóa học tiếng Anh mầm non tại Yola được thiết kế đặc biệt dành cho trẻ từ 3 đến 6 tuổi, nhằm tạo điều kiện cho các em tiếp xúc với ngôn ngữ mới một cách tự nhiên và vui vẻ. Với triết lý giáo dục “Mỗi đứa trẻ là một cá thể riêng biệt”, chương trình chú trọng vào việc phát triển tính cách và hành vi học tập của từng trẻ, khuyến khích sự tự tin và sáng tạo ngay từ những năm tháng đầu đời. 🌟 Chương trình học được xây dựng khoa học, giúp trẻ tiếp thu tiếng Anh thông qua các nhiệm vụ thực tế. Song song đó, các kỹ năng nền tảng như tư duy phản biện, sáng tạo và giao tiếp cũng được phát triển. Yola cung cấp lộ trình học tập chi tiết, kéo dài 13 tuần với tổng cộng 39 giờ học, đảm bảo trẻ tiếp cận ngôn ngữ một cách toàn diện và liên tục. Mỗi lớp học được giới hạn tối đa 15 học sinh, tạo điều kiện cho giáo viên có thể chú ý sát sao tới từng em. 🌟 Phương pháp giảng dạy tại Yola là sự kết hợp giữa các phương pháp hiện đại như học qua dự án (Project-based Learning), học qua truy vấn (Inquiry-based Learning) và phương pháp giảng dạy ngôn ngữ giao tiếp (Communicative Language Teaching). Những phương pháp này không chỉ giúp trẻ tự tin giao tiếp bằng tiếng Anh mà còn phát triển kỹ năng làm việc nhóm, giải quyết vấn đề và trình bày ý tưởng. 🌟 Đội ngũ giáo viên tại Yola đều có trình độ cao, tận tâm và yêu trẻ. Không chỉ giảng dạy tiếng Anh, giáo viên còn kết hợp nhiều môn học khác như khoa học, công nghệ, nghệ thuật sáng tạo và lãnh đạo, giúp trẻ phát triển toàn diện về ngôn ngữ và tư duy. 🌟 Khóa học tiếng Anh mầm non của Yola không chỉ trang bị cho trẻ khả năng tiếng Anh vững chắc mà còn giúp các em phát triển nhân cách, tự tin khám phá thế giới xung quanh và chuẩn bị cho những bước tiến quan trọng trong tương lai. 👉 Tìm hiểu thêm về khóa học cho trẻ mầm non tại: https://yola.vn/tieng-anh-mam-non/

Considering the e-learning options in the PPF accelerator or are building an automated solution in Power BI/Fabric with 1:1 Personal training but want to discuss your use case first? Book on a 15 minute call and let's have a chat!

The course outlines some easy-to-implement tips to help you get a better night's sleep. These range from changing your sleeping environment and implementing a consistent routine, to being physically active every day. Course description This bite-size course can help identify the causes of sleep issues and offer practical strategies to address them. It raises awareness of the impact of sleep on emotional and physical well-being, memory, learning, and success. Sleep is a vital building block in the foundations of health and well-being, and the course aims to empower you with knowledge on a broad range of sleep issues. Who is the course for? Overall, this sleep awareness course is designed to educate and provide tools for better sleep management, which can lead to improved mental, emotional, and physical health. What’s the value of this course? By understanding the importance of sleep and learning how to improve sleep quality, individuals can make informed decisions that enhance their overall health and well-being. In essence, the value of a sleep awareness course extends beyond just personal health; it has implications for workplace productivity, healthcare costs, and public health education.

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leadership management training course customer service training

Kanzol Quran Academy teaches the Holy Quran globally, emphasizing Tajweed rules. Our qualified male and female online teachers guide students in various ways, encouraging daily application of their learning. We strive to develop Muslim leaders as role models and ambassadors for Islam. Begin your Quranic journey today with our expert tutors!

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Egypt Quran Teacher for kids & Adults, Learn Quran Online From Egyptian Quran Teachers. Certified Egypt Quran Teachers avail 24/7. Start learning the Quran with Tajweed. Our certified (Wafaq ul Madaris®) tutors will take you through step by step process to read the Quran with Tajweed. Visit our website for further details Quranassistant.com