44959 Learning courses

REFERENCE CODE 603/4678/4 COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN Course Overview This is a work-based learning qualification for those involved in cavity wall surveys/inspections and/or clearance. The qualification has been developed at the request of and in partnership with OSCAR OSNITE https://oscaronsite.co.uk The OSCAR and this qualification are recognised by a number of UKAS Certification bodies, industry bodies, Local Authorities and industry stakeholders. Prior to registering on this qualification, individuals must be registered with OSCAR. The clearance pathway enables individuals to carry out the extraction of cavity wall insulation to create a clear cavity that can be reinsulated or insulated if the system has been used to remove debris only. Candidates must also prove knowledge and competence to create a clear cavity to be able to facilitate External Rendering and External Wall Insulation complying with current Building Regulations. All work must be completed following safe working practices, relevant legislation, and comply with contract information and the allocated timescales. The surveyor/inspection pathway requires candidates to demonstrate the skills and knowledge required to interpret information to be able to carry out a Cavity Clearance survey in accordance with the job specifications, following safe working practices and within the allocated time. The Surveyor must also understand how to communicate with others to ensure work is carried out effectively. This pathway includes identifying and selecting the correct quality of equipment, additionally candidates must understand how to calculate quantity, area and wastage. To achieve this pathway unit the survey work must be carried out in ways that will minimise the risk of damage to the work and surrounding area and using and maintaining equipment effectively. This qualification is made up of 3 mandatory units and 2 pathways. Candidates must complete the mandatory units and one or both of the pathways. The minimum credit value of this qualification is 24 credits. There is also an entirely optional additional unit, if achieved this will appear on the qualification certificate but does not count towards the minimum credit value of the qualification. Qualifications are now required to indicate the total qualification time (TQT), this is to show the typical time it will take someone to attain the required skills and knowledge to meet the qualification criteria, this qualification has a TQT of 240 hours. Qualifications are also required to indicate the number of hours of teaching someone would normally need to gain the skills and knowledge to achieve the qualification. These are referred to as Guided Learning Hours (GLH). The GLH for this qualification is 84. Mandatory Units Level Credit Conforming to General Health, Safety and Welfare in the Workplace Conforming to Productive Working Practices in the Workplace Handling and Storing Resources in the Workplace 2 5 Pathway 1 Cavity Wall Clearance Cavity wall clearance in the workplace CWC1 Pathway 2 – Cavity Extraction Specialist Surveyor/Inspector Surveying/Inspection of Cavity wall clearance in the workplace Summary of the: GQA NVQ LEVEL 2 CERTIFICATE IN CAVITY WALL EXTRACTION OCCUPATIONS SICW1 Additional Unit Erecting and Dismantling Access/Working Platforms in the Workplace Achieving the combination of Mandatory units and the correct choice of Optional credits will mean the qualification has been completed and GQA will provide the qualification title. Where a candidate has completed additional credits, the qualification will list these as “additional credits”, in cases where the candidate has not completed the full qualification and will not go on to do so, a Certificate of credit can be issued for the credits achieved. Assessment guidance: Evidence should show that you can complete all of the learning outcomes for each unit being taken. Types of evidence: Evidence of performance and knowledge is required. Evidence of performance should be demonstrated by activities and outcomes, and should be generated in the workplace only, unless indicated under potential sources of evidence (see below). Evidence of knowledge can be demonstrated though performance or by responding to questions. Quantity of evidence: Evidence should show that you can meet the requirements of the units in a way that demonstrates that the standards can be achieved consistently over an appropriate period of time. Potential sources of evidence: The main source of evidence for each unit will be observation of the candidate’s performance and knowledge demonstrated during the completion of the unit. This can be supplemented by the following types of physical or documentary evidence: Accident book/reporting systems Photo/video evidence Safety records Work diaries Training records Timesheets Audio records Telephone Logs Job specifications and documentation Meeting records Delivery Records Records of toolbox talks Witness testimonies Equipment Correspondence with customers Prepared materials and sites Notes and memos Completed work Please Note that photocopied or downloaded documents such as manufacturers or industry guidance, H&S policies, Risk Assessments etc, are not normally acceptable evidence for GQA qualifications unless accompanied by a record of a professional discussion or Assessor statement confirming candidate knowledge of the subject. If you are in any doubt about the validity of evidence, please contact Oscar Onsite Academy

REFERENCE CODE 603/4678/4 COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN Course Overview This is a work-based learning qualification for those involved in cavity wall surveys/inspections and/or clearance. The qualification has been developed at the request of and in partnership with OSCAR OSNITE https://oscaronsite.co.uk The OSCAR and this qualification are recognised by a number of UKAS Certification bodies, industry bodies, Local Authorities and industry stakeholders. Prior to registering on this qualification, individuals must be registered with OSCAR. The clearance pathway enables individuals to carry out the extraction of cavity wall insulation to create a clear cavity that can be reinsulated or insulated if the system has been used to remove debris only. Candidates must also prove knowledge and competence to create a clear cavity to be able to facilitate External Rendering and External Wall Insulation complying with current Building Regulations. All work must be completed following safe working practices, relevant legislation, and comply with contract information and the allocated timescales. The surveyor/inspection pathway requires candidates to demonstrate the skills and knowledge required to interpret information to be able to carry out a Cavity Clearance survey in accordance with the job specifications, following safe working practices and within the allocated time. The Surveyor must also understand how to communicate with others to ensure work is carried out effectively. This pathway includes identifying and selecting the correct quality of equipment, additionally candidates must understand how to calculate quantity, area and wastage. To achieve this pathway unit the survey work must be carried out in ways that will minimise the risk of damage to the work and surrounding area and using and maintaining equipment effectively. This qualification is made up of 3 mandatory units and 2 pathways. Candidates must complete the mandatory units and one or both of the pathways. The minimum credit value of this qualification is 24 credits. There is also an entirely optional additional unit, if achieved this will appear on the qualification certificate but does not count towards the minimum credit value of the qualification. Qualifications are now required to indicate the total qualification time (TQT), this is to show the typical time it will take someone to attain the required skills and knowledge to meet the qualification criteria, this qualification has a TQT of 240 hours. Qualifications are also required to indicate the number of hours of teaching someone would normally need to gain the skills and knowledge to achieve the qualification. These are referred to as Guided Learning Hours (GLH). The GLH for this qualification is 84. Mandatory Units Level Credit Conforming to General Health, Safety and Welfare in the Workplace Conforming to Productive Working Practices in the Workplace Handling and Storing Resources in the Workplace 2 5 Pathway 1 Cavity Wall Clearance Cavity wall clearance in the workplace CWC1 Pathway 2 – Cavity Extraction Specialist Surveyor/Inspector Surveying/Inspection of Cavity wall clearance in the workplace Summary of the: GQA NVQ LEVEL 2 CERTIFICATE IN CAVITY WALL EXTRACTION OCCUPATIONS SICW1 Additional Unit Erecting and Dismantling Access/Working Platforms in the Workplace Achieving the combination of Mandatory units and the correct choice of Optional credits will mean the qualification has been completed and GQA will provide the qualification title. Where a candidate has completed additional credits, the qualification will list these as “additional credits”, in cases where the candidate has not completed the full qualification and will not go on to do so, a Certificate of credit can be issued for the credits achieved. Assessment guidance: Evidence should show that you can complete all of the learning outcomes for each unit being taken. Types of evidence: Evidence of performance and knowledge is required. Evidence of performance should be demonstrated by activities and outcomes, and should be generated in the workplace only, unless indicated under potential sources of evidence (see below). Evidence of knowledge can be demonstrated though performance or by responding to questions. Quantity of evidence: Evidence should show that you can meet the requirements of the units in a way that demonstrates that the standards can be achieved consistently over an appropriate period of time. Potential sources of evidence: The main source of evidence for each unit will be observation of the candidate’s performance and knowledge demonstrated during the completion of the unit. This can be supplemented by the following types of physical or documentary evidence: Accident book/reporting systems Photo/video evidence Safety records Work diaries Training records Timesheets Audio records Telephone Logs Job specifications and documentation Meeting records Delivery Records Records of toolbox talks Witness testimonies Equipment Correspondence with customers Prepared materials and sites Notes and memos Completed work Please Note that photocopied or downloaded documents such as manufacturers or industry guidance, H&S policies, Risk Assessments etc, are not normally acceptable evidence for GQA qualifications unless accompanied by a record of a professional discussion or Assessor statement confirming candidate knowledge of the subject. If you are in any doubt about the validity of evidence, please contact Oscar Onsite Academy

Duration 3 Days 18 CPD hours This course is intended for Analyst End User Implementer Manager Overview Create a Work Breakdown Structure Define roles and resources Assign roles Assign resources Analyze resources Optimize the project plan Understand data structures Create a project Add activities View calendars Create relationships Schedule the project Assign constraints Create reports Format schedule data Execute the project Enrolling in this course will help you understand P6 Professional's basic features and functionality so you can apply them to your organization's project management processes. You'll also learn how to manage projects on time and within budget Understanding P6 Data Describing Enterprise and Project-Specific data Logging In Opening an Existing Project Opening and Customizing Layouts Enterprise Project Structure Describing Components of EPS Creating a Project Create a project Navigating in the Projects Window Viewing Project Details Creating a Work Breakdown Structure Defining a Work Breakdown Structure Creating the WBS Hierarchy Adding Activities Describing an Activity and its Components Describing Activity Types Adding Activities Adding a Notebook Topic Adding Steps to an Activity Assigning Activity Codes Creating Relationships Viewing a Network Logic Diagram Relationship Types Creating Relationships Scheduling Performing a Forward and Backward Pass Describing Float Assigning Constraints Applying an Overall Deadline to a Project Apply a Constraint to an Activity Using Reflection Projects Creating a Reflection Project Merging Changes Formatting Schedule Data Grouping Activities Sorting Filtering Roles and Resources Describing Roles and Resources Viewing Dictionaries Assigning Roles Assigning Roles to an Activity Assign Rates on Roles Assigning Resources Assigning Resources Adjusting Budgeted Units/Time Analyzing Resources Displaying the Resource Usage Profile Optimizing the Project Plan Analyzing Schedule Dates Shortening a Project Schedule Analyzing Resource Availability Baselining the Project Plan Creating a Baseline Plan Display Baseline Bars on the Gantt Chart Project Execution and Control Describing Methods for Updating the Schedule Using Progress Spotlight Statusing Activities Rescheduling the Project Reporting Performance Describing Reporting Methods Running a Schedule Report Creating a report with the Report Wizard Additional course details: Nexus Humans Primavera P6 Professional Fundamentals Rel 19 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Primavera P6 Professional Fundamentals Rel 19 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4.5 Days 27 CPD hours This course is intended for This course is intended for individuals who have basic knowledge on cloud computing; on-premise system administrators; IT specialists, interested in AWS and Cloud Technologies. Overview Upon successful completion of this course, students will know how to design and deploy scalable, highly accessible and fault-tolerant systems in AWS. In this course, students will learn the main 'Managed Service' offered by AWS; How to design and deploy scalable, highly accessible and fault-tolerant systems in AWS; How to choose the most appropriate AWS service. Introduction Course overview Exam Blue Print Public clouds & cloud economics AWS Overview & Whitepapers Setting up AWS Account Identity and Access Management (IAM) Local users, groups & roles SAML providers Policies Cross Account Access Best practices & Examples Lab Exam highlights Sample questions Simple Storage Service (S3) & Glacier Buckets Objects Lifecycle Configurations and permissions Custom bucket policies Best Practices & Examples Lab Exam highlights Sample questions Virtual Private Cloud (VPC) VPC Internet gateway vs NAT Gateway Elastic IPs Subnets & Routing tables Security Groups & Network Access Lists VPC Peering & Endpoints Managed VPN Connections Best Practices & Examples Lab Exam highlights Sample questions Elastic Compute Cloud (EC2) Instances Amazon Machine Images(AMIs) Elastic Block Store (EBS) Network & Security Load Balancers (ELB) Auto Scaling Groups (ASG) Instance Management Best Practices & Examples Lab Exam highlights Sample questions Route 53 Hosted Zones Health checks Traffic flow Best Practices & Examples Lab Exam highlights Sample questions Relational Database Service (RDS) Engine types Performance & Resilience Subnet groups Best Practices & Examples Lab Exam highlights Sample questions CloudWatch Dashboard and Metrics CloudWatch logs CloudWatch rules Best Practices & Examples Lab Exam highlights Sample questions Other AWS Services Simple Overview CloudFront DynamoDB Elasticache Redshift SQS SWF SNS Elastic Transcoder API Gateway Kenesis CloudFormation Exam highlights Sample questions Multiple AWS Services exercise Lab 1 - Architecting multi-tier environment Lab 2 - Configure backup and monitoring Practice Exam Additional course details: Nexus Humans AWS Certified Solutions Architect - Associate training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Certified Solutions Architect - Associate course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Security Professionals working with Kubernetes Clusters Container Orchestration Engineers DevOps Professionals Overview In this course, students will learn and practice essential Kubernetes concepts and tasks in the following sections: Cloud Security Fundamentals Cluster Hardening System Hardening Minimize Microservice Vulnerabilities Supply Chain Security Disaster Recovery Secure Back-up and Restore This class prepares students for the Certified Kubernetes Security Specialist (CKS) exam. Kubernetes is a Cloud Orchestration Platform providing reliability, replication, and stabilitywhile maximizing resource utilization for applications and services. By the conclusion of this hands-on, vendor agnostic training you will be equipped with a thorough understanding ofcloud security fundamentals, along with the knowledge, skills and abilities to secure a Kubernetes cluster, detect threats, and properly resolve a security catastrophe. This courseincludes hands-on instruction which develops skills and knowledge for securing container-based applications and Kubernetes platforms, during build, deployment, and runtime. We prioritizecovering all objectives and concepts necessary for passing the Certified Kubernetes Security Specialist (CKS) exam. You will be provided the components necessary to assemble your ownhigh availability Kubernetes environment and harden it for your security needs. Learning Your Environment Underlying Infrastructure Using Vim Tmux Cloud Security Primer Basic Principles Threat Analysis Approach CIS Benchmarks Securing your Kubernetes Cluster Kubernetes Architecture Pods and the Control Plane Kubernetes Security Concepts Install Kubernetes using kubeadm Configure Network Plugin Requirements Kubeadm Basic Cluster Installing Kubeadm Join Node to Cluster Kubeadm Token Manage Kubeadm Tokens Kubeadm Cluster Upgrade Securing the kube-apiserver Configuring the kube-apiserver Enable Audit Logging Falco Deploy Falco to Monitor System Calls Enable Pod Security Policies Encrypt Data at Rest Encryption Configuration Benchmark Cluster with Kube-Bench Kube-Bench Securing ETCD ETCD Isolation ETCD Disaster Recovery ETCD Snapshot and Restore Purge Kubernetes Purge Kubeadm 3Purge Kubeadm Image Scanning Container Essentials Secure Containers Creating a Docker Image Scanning with Trivy Trivy Snyk Security Manually Installing Kubernetes Kubernetes the Alta3 Way Deploy Kubernetes the Alta3 Way Validate your Kubernetes Installation Sonobuoy K8s Validation Test Kubectl (Optional) Kubectl get and sorting kubectl get kubectl describe Labels (Optional) Labels Labels and Selectors Annotations Insert an Annotation Securing your Application Scan a Running Container Tracee Security Contexts for Pods Understanding Security Contexts AppArmor Profiles AppArmor Isolate Container Kernels gVisor Pod Security Pod Security Policies Deploy a PSP Pod Security Standards Enable PSS Open Policy Agent (OPA) Admission Controller Create a LimitRange Open Policy Agent Policy as Code Deploy Gatekeeper User Administration Contexts Contexts Authentication and Authorization Role Based Access Control Role Based Access Control RBAC Distributing Access Service Accounts Limit Pod Service Accounts Securing Secrets Secrets Create and Consume Secrets Hashicorp Vault Deploy Vault Securing the Network Networking Plugins NetworkPolicy Deploy a NetworkPolicy mTLS Linkerd mTLS with istio istio Threat Detection Active Threat Analysis Host Intrusion Detection Deploy OSSEC Network Intrusion Detection Deploy Suricata Physical Intrusion Detection Disaster Recovery Harsh Reality of Security Deploy a Response Plan Kasten K10 Backups Deploy K10

Salesforce coursesare structured learning programs designed to equip individuals with the knowledge and skills needed to leverage Salesforce effectively. Whether you're a sales professional aiming to boost your productivity, a marketer seeking to optimize campaign performance, or a business owner looking to enhance customer relationships, there's a Salesforce course tailored to your specific goals and requirements. These courses cover a wide range of topics, including Salesforce basics, advanced administration, automation, app development, and more. They are typically delivered through a combination of online modules, instructor-led sessions, hands-on exercises, and real-world case studies, ensuring that learners not only grasp theoretical concepts but also gain practical experience that can be applied directly in their roles. Benefits of Salesforce Courses Investing in Salesforce courses offers a multitude of benefits for individuals and organizations alike: Enhanced Productivity: By mastering Salesforce, professionals can streamline workflows, automate repetitive tasks, and optimize their day-to-day processes, resulting in increased productivity and efficiency. Improved Customer Experiences: Salesforce enables businesses to deliver personalized experiences at every touchpoint, from initial lead capture to post-sale support. Courses on Salesforce CRM empower individuals to leverage customer data effectively, anticipate needs, and provide exceptional service, thereby fostering long-term customer loyalty. Competitive Advantage: In today's competitive market, companies that leverage Salesforce effectively gain a significant edge over their counterparts. By investing in Salesforce training, organizations can ensure that their teams are equipped with the latest tools and techniques to stay ahead of the curve. Career Advancement: Salesforce skills are in high demand across industries, with certifications such as Salesforce Administrator, Salesforce Developer, and Salesforce Architect being highly sought after by employers. Completing Salesforce courses not only enhances one's skill set but also opens up new career opportunities and prospects for advancement. Flexibility and Accessibility: Salesforce courses are available in various formats, including online self-paced modules, live virtual classrooms, and in-person training sessions, making them accessible to learners regardless of their location or schedule. This flexibility allows individuals to learn at their own pace and tailor their learning experience to suit their needs. Continuous Learning and Growth: The Salesforce platform is constantly evolving with new features, updates, and enhancements being rolled out regularly. By enrolling in Salesforce courses, professionals can stay updated with the latest trends and best practices, ensuring that their skills remain relevant and in-demand in the ever-changing landscape of technology. Choosing the Right Salesforce Course With a plethora of Salesforce courses available in the market, choosing the right one can seem daunting. However, by considering the following factors, individuals can make informed decisions that align with their learning objectives: Reputation and Accreditation: Look for courses offered by reputable training providers with a proven track record of delivering high-quality content and certified instructors. Accredited courses endorsed by Salesforce are particularly valuable as they adhere to industry standards and best practices. Curriculum and Learning Objectives: Review the course curriculum to ensure that it covers topics relevant to your goals and skill level. Whether you're a beginner looking to master the basics or an experienced professional seeking advanced training, the course content should be comprehensive and aligned with your learning objectives. Delivery Mode and Flexibility: Consider your preferred learning style and schedule when choosing a course delivery mode. Online courses offer flexibility and convenience, while instructor-led sessions provide opportunities for interactive learning and real-time feedback. Choose a format that suits your preferences and availability. Hands-on Experience and Practical Exercises: Effective Salesforce training goes beyond theoretical concepts, providing hands-on experience through practical exercises, case studies, and real-world simulations. Look for courses that offer opportunities for application-based learning, allowing you to reinforce your understanding and skills through practical application. Support and Resources: Evaluate the level of support and resources provided by the training provider, including access to instructors, discussion forums, online communities, and supplementary materials. A supportive learning environment can enhance your overall learning experience and facilitate knowledge sharing and collaboration with peers.

Do you hear yourself saying the same thing over and over again? Do you want to bring some new skills to your role? If you have been in a sales role for some time it is easy to fall into a comfortable pattern. This workshop will help you incorporate advanced techniques drawn from NLP, behavioural science and social psychology into your existing skills. This course will help you: Use the consultative sales process to achieve more cross-sales Employ advanced rapport-building skills Assess the buying preferences of a customer Articulate the link between customer goals and needs Identify your customer's needs and wants Use advanced questioning techniques to gather information Resist the temptation to tell when it would be better to ask Identify communication preferences Given various scenarios, present a product to the explicit need of a customer Appreciate the impact of the language used during this stage of the sale and decide what language is appropriate with a variety of customers Handle objections positively Close the sale or gain commitment to further action 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Understanding yourself and your customers Personal communication style and what this means in a sales situation Wants versus needs What motivates people to buy Using social media tools such as LinkedIn Managing your portfolio to maximise sales Preparing to sell 3 The sales process Overview of the consultative sales process Review personal strengths and weaknesses as a salesperson Habits of top-performing sales people Common pitfalls Articulate sales goals 4 Building rapport 11 decisions that customers make in the first 9 seconds Spotting buyer communication preferences Building rapport with a wide variety of customers Dealing with emotions Keeping control 5 Questioning and listening Assumptions and how they trip us up Structured questioning Looking for cross-sales Honing your listening skills Identifying buyers' motivation Using summaries to move the customer forward 6 Presenting products and services to customers Choosing the right time to present Using features, advantages and benefits Tailoring your presentation of products and services to match buyer preferences and motivations 7 Gaining commitment When to close Dealing with difficult customers 5 things to avoid when handling a customer objection 8 Managing your business The link between service and sales Using customer surveys Winning back lost business 9 Putting it all together Skills practice Personal learning summary and action plans

When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans

Duration 2 Days 12 CPD hours This course is intended for This training is ideally suited for data analysts, IT professionals, and software developers who seek to augment their data processing and analytics capabilities. It will also benefit system administrators and data engineers who wish to harness Elastic Stack's functionalities for efficient system logging, monitoring, and robust data visualization. With a focus on practical application, this course is perfect for those aspiring to solve complex data challenges in real-time environments across diverse industry verticals. Overview This course combines engaging instructor-led presentations and useful demonstrations with valuable hands-on labs and engaging group activities. Throughout the course you'll explore: New features and updates introduced in Elastic Stack 7.0 Fundamentals of Elastic Stack including Elasticsearch, Logstash, and Kibana Useful tips for using Elastic Cloud and deploying Elastic Stack in production environments How to install and configure an Elasticsearch architecture How to solve the full-text search problem with Elasticsearch Powerful analytics capabilities through aggregations using Elasticsearch How to build a data pipeline to transfer data from a variety of sources into Elasticsearch for analysis How to create interactive dashboards for effective storytelling with your data using Kibana How to secure, monitor and use Elastic Stack's alerting and reporting capabilities The Elastic Stack is a powerful combination of tools for techniques such as distributed search, analytics, logging, and visualization of data. Elastic Stack 7.0 encompasses new features and capabilities that will enable you to find unique insights into analytics using these techniques. Geared for experienced data analysts, IT professionals, and software developers who seek to augment their data processing and analytics capabilities, Working with Elasticsearch will explore how to use Elastic Stack and Elasticsearch efficiently to build powerful real-time data processing applications. Throughout the two-day hands-on course, you?ll explore the power of this robust toolset that enables advanced distributed search, analytics, logging, and visualization of data, enabled by new features in Elastic Stack 7.0. You?ll delve into the core functionalities of Elastic Stack, understanding the role of each component in constructing potent real-time data processing applications. You?ll gain proficiency in Elasticsearch for distributed searching and analytics, Logstash for logging, and Kibana for compelling data visualization. You?ll also explore the art of crafting custom plugins using Kibana and Beats, and familiarize yourself with Elastic X-Pack, a vital extension for effective security and monitoring. The course also covers essentials like Elasticsearch architecture, solving full-text search problems, data pipeline building, and creating interactive Kibana dashboards. Learn how to deploy Elastic Stack in production environments and explore the powerful analytics capabilities offered through Elasticsearch aggregations. The course will also touch upon securing, monitoring, and utilizing Elastic Stack's alerting and reporting capabilities. Hands-on labs, captivating demonstrations, and interactive group activities enrich your learning journey throughout the course. Introducing Elastic Stack What is Elasticsearch, and why use it? Exploring the components of the Elastic Stack Use cases of Elastic Stack Downloading and installing Getting Started with Elasticsearch Using the Kibana Console UI Core concepts of Elasticsearch CRUD operations Creating indexes and taking control of mapping REST API overview Searching - What is Relevant The basics of text analysis Searching from structured data Searching from the full text Writing compound queries Modeling relationships Analytics with Elasticsearch The basics of aggregations Preparing data for analysis Metric aggregations Bucket aggregations Pipeline aggregations Substantial Lab and Case Study Analyzing Log Data Log analysis challenges Using Logstash The Logstash architecture Overview of Logstash plugins Ingest node Visualizing Data with Kibana Downloading and installing Kibana Preparing data Kibana UI Timelion Using plugins

Duration 5 Days 30 CPD hours This course is intended for This course is designed for IBM Integration Bus administrators and developers who administer IBM Integration Bus. Overview After completing this course, you should be able to:Install and configure an IBM Integration Bus instanceEstablish, maintain, and manage an integration nodeAdminister IBM Integration Bus components and message flow applications by using the IBM Integration web user interface and command interfaceConfigure connectivity to IBM MQ to enable IBM Integration Bus to get messages from, or put messages to, queues on a local or remote queue managerImplement IBM Integration Bus administration and message flow securityUse problem determination aids to diagnose and solve development and runtime errorsUse the IBM Integration web user interface to generate and display message flow statisticsUse IBM MQ or MQTT to publish and subscribe to IBM Integration Bus topicsImplement an IBM Integration Bus global cache to store, reuse, and share data between integration nodesUse workload management policies to adjust the processing speed of messages and control the actions that are taken on unresponsive flows and threadsUse the IBM Integration web user interface and a database to record events and replay messagesEnable an integration node to connect to a database with ODBC and JDBCConfigure a Java Message Services (JMS) provider for use with the JMS nodesConfigure IBM Integration Bus for the secure file transfer protocol (SFTP)Find and install IBM Integration Bus SupportPac components In this course, students learn how to administer IBM Integration Bus on distributed operating systems, such as Windows and AIX, by using the IBM Integration Bus administrative interfaces. Course Outline Course introduction IBM Integration Bus overview Product installation, configuration, and security planning Exercise: Integration node setup and customization Connecting to IBM MQ Exercise: Connecting to IBM MQ Administration in the IBM Integration Toolkit Exercise: Using the IBM Integration Toolkit Administration basics Exercise: Administering the IBM Integration Bus runtime components Implementing IBM Integration Bus administration security Exercise: Using file-based security to control administration access Exercise: Using queue-based security to control administration access Implementing IBM Integration Bus message flow security Administering web services and web service security Exercise: Implementing web services and web services security Diagnosing problems Exercise: Using problem diagnosis tools Exercise: Identifying runtime problems Monitoring the integration node and message flow performance Publish/subscribe implementation overview Exercise: Viewing runtime statistics Configuring IBM Integration Bus for high availability Exercise: Administering workload management policies Monitoring, recording, and replaying message flow events Exercise: Recording and replaying message flow data Extending IBM Integration Bus Course summary Additional course details: Nexus Humans WM646 IBM Integration Bus V10 System Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the WM646 IBM Integration Bus V10 System Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.