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44285 Learning courses

Customer Service Leadership - accredited by the Institute of Leadership

By Beyond Theory: business training & coaching

leadership management training course

Customer Service Leadership - accredited by the Institute of Leadership
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Professional Boundaries and Workplace Confidentiality

5.0(10)

By Apex Learning

11-in-1 Premium Bundle | CPD QS Certified | 110 CPD Points | Free Hardcopy + PDF Certificate + Exam | Lifetime Access

Professional Boundaries and Workplace Confidentiality
Delivered Online On Demand3 days
FREE

The MindGYM is a brain training App that works scientifically to develop the neuroplasticity of your mind, so you can become a creative and innovative genius, thinking quicker in super-states of creativity and creative people-solving, whilst in gamma and theta brain waves of flow state and hemispheric synchronisation. You will be able to tap into boundless energy, and develop your physical and mental capabilities. In effect, the app gives you the mind and the body, to manifest into your life of your greatest desire.

MindGYM.club
Delivered Online On Demand
FREE

🚀 Khóa Học Tiếng Anh Mầm Non Tại Yola: Phát Triển Tư Duy và Ngôn Ngữ Cho Trẻ Nhỏ

By Quang Dũng

🌟 Khóa học tiếng Anh mầm non tại Yola được thiết kế đặc biệt dành cho trẻ từ 3 đến 6 tuổi, nhằm tạo điều kiện cho các em tiếp xúc với ngôn ngữ mới một cách tự nhiên và vui vẻ. Với triết lý giáo dục “Mỗi đứa trẻ là một cá thể riêng biệt”, chương trình chú trọng vào việc phát triển tính cách và hành vi học tập của từng trẻ, khuyến khích sự tự tin và sáng tạo ngay từ những năm tháng đầu đời. 🌟 Chương trình học được xây dựng khoa học, giúp trẻ tiếp thu tiếng Anh thông qua các nhiệm vụ thực tế. Song song đó, các kỹ năng nền tảng như tư duy phản biện, sáng tạo và giao tiếp cũng được phát triển. Yola cung cấp lộ trình học tập chi tiết, kéo dài 13 tuần với tổng cộng 39 giờ học, đảm bảo trẻ tiếp cận ngôn ngữ một cách toàn diện và liên tục. Mỗi lớp học được giới hạn tối đa 15 học sinh, tạo điều kiện cho giáo viên có thể chú ý sát sao tới từng em. 🌟 Phương pháp giảng dạy tại Yola là sự kết hợp giữa các phương pháp hiện đại như học qua dự án (Project-based Learning), học qua truy vấn (Inquiry-based Learning) và phương pháp giảng dạy ngôn ngữ giao tiếp (Communicative Language Teaching). Những phương pháp này không chỉ giúp trẻ tự tin giao tiếp bằng tiếng Anh mà còn phát triển kỹ năng làm việc nhóm, giải quyết vấn đề và trình bày ý tưởng. 🌟 Đội ngũ giáo viên tại Yola đều có trình độ cao, tận tâm và yêu trẻ. Không chỉ giảng dạy tiếng Anh, giáo viên còn kết hợp nhiều môn học khác như khoa học, công nghệ, nghệ thuật sáng tạo và lãnh đạo, giúp trẻ phát triển toàn diện về ngôn ngữ và tư duy. 🌟 Khóa học tiếng Anh mầm non của Yola không chỉ trang bị cho trẻ khả năng tiếng Anh vững chắc mà còn giúp các em phát triển nhân cách, tự tin khám phá thế giới xung quanh và chuẩn bị cho những bước tiến quan trọng trong tương lai. 👉 Tìm hiểu thêm về khóa học cho trẻ mầm non tại: https://yola.vn/tieng-anh-mam-non/

🚀 Khóa Học Tiếng Anh Mầm Non Tại Yola: Phát Triển Tư Duy và Ngôn Ngữ Cho Trẻ Nhỏ
Delivered Online & In-PersonFlexible Dates
FREE

Professional Customer Care

By Dickson Training Ltd

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Professional Customer Care
Delivered In-Person in Bardsey + 3 more or UK WideFlexible Dates
Price on Enquiry

Free Grammar Checkers Online in the UK

By Adam Thomas

Introduction Ever felt the sting of realizing you've sent an email with a glaring grammatical error? Or maybe you've submitted a report only to find out later that it's peppered with mistakes? We've all been there. Good grammar is more than just a nitpicky concern—it's essential for clear communication. This is where free grammar checker online come to the rescue, ensuring our writing is polished and professional. What is a Grammar Checker? Definition and Purpose A grammar checker is a digital tool designed to identify and correct grammatical errors in a text. It scans your writing for issues like misspellings, punctuation errors, and syntax mistakes, offering suggestions for improvement. How Grammar Checkers Work These tools use algorithms and natural language processing to analyze text. They compare your writing against a vast database of grammatical rules and common usage patterns. Some advanced checkers even use artificial intelligence to understand context and provide more nuanced suggestions. Why Use Free Grammar Checkers? Cost-Effectiveness Not everyone has the budget for premium software. Free grammar checkers provide a cost-effective solution for students, professionals, and casual writers alike. Accessibility and Convenience Most free grammar checkers are available online and can be used without the need for downloads or installations. This makes them incredibly convenient for quick checks on the go. Features to Look for in a Grammar Checker Accuracy The primary function of a grammar checker is to accurately identify and correct errors. Look for tools with a high accuracy rate. Ease of Use A good grammar checker should be user-friendly and intuitive, requiring minimal effort to use. Integration with Other Tools Check if the grammar checker integrates well with your writing platforms, such as word processors, email clients, or browsers. Customization Options Customization options allow you to tailor the tool to your specific needs, such as choosing between British and American English or setting formal and informal writing styles. How to Use Online Grammar Checkers Effectively Input Quality Start with the best possible version of your text. The cleaner your initial draft, the more effective the grammar checker will be. Reviewing Suggestions Don't accept every suggestion blindly. Review each recommendation to ensure it fits the context and improves your writing. Making Final Edits After using the grammar checker, make a final pass through your document to catch any remaining issues and refine your text. Benefits of Using Grammar Checkers Improved Writing Skills Regular use of grammar checkers can help you learn from your mistakes and improve your writing skills over time. Time Efficiency Grammar checkers save you time by quickly identifying and correcting errors, allowing you to focus on content and creativity. Increased Confidence Knowing that your writing is error-free boosts your confidence, whether you're sending an email, submitting a report, or publishing a blog post. Potential Drawbacks of Free Grammar Checkers Limitations in Accuracy While free grammar checkers are useful, they are not infallible. They may miss subtle errors or provide incorrect suggestions. Over-Reliance on Tools Relying too heavily on grammar checkers can prevent you from developing your proofreading skills. It's essential to strike a balance. Privacy Concerns Using online grammar checkers involves uploading your text to their servers, which may raise privacy concerns, especially for sensitive documents. Grammar Checker Tools for Different Needs Academic Writing For academic writing, tools like Grammarly and ProWritingAid offer advanced features to ensure your essays and papers are error-free and well-structured. Business Writing Professionals can benefit from grammar checkers that provide style and tone suggestions, such as Grammarly and Ginger Software, to maintain a polished and professional image. Casual Writing For casual writing, simpler tools like Hemingway Editor and LanguageTool can help improve readability and catch basic errors. The Future of Grammar Checking Technology AI and Machine Learning Advances in AI and machine learning are continually improving the accuracy and capabilities of best grammar checker, making them more reliable and user-friendly. Enhancements in Usability and Accuracy Future developments may include better contextual understanding, real-time collaboration features, and enhanced integration with various digital platforms. Conclusion In today's fast-paced digital world, maintaining impeccable grammar is more important than ever. Free online grammar checkers provide a valuable service, helping writers at all levels produce clear, error-free content. While they have their limitations, their benefits far outweigh the drawbacks, making them an essential tool in any writer's toolkit. FAQs Are free grammar checkers reliable? Free grammar checkers are generally reliable for basic grammar and spelling checks. However, they may not catch all errors or provide as detailed feedback as premium versions. Can grammar checkers replace human proofreading? Grammar checkers are a helpful aid, but they cannot entirely replace human proofreading. They may miss contextual nuances and subtle errors that a human eye would catch. How secure are online grammar checkers? Most reputable grammar checkers have privacy policies in place to protect user data. However, it's always a good idea to avoid uploading sensitive information to online tools. Do grammar checkers support multiple languages? Yes, many grammar checkers, like LanguageTool, support multiple languages, making them useful for multilingual writers. Are there grammar checkers specifically for academic writing? Yes, tools like Grammarly and ProWritingAid offer features tailored to academic writing, such as advanced grammar checks, plagiarism detection, and citation support.

Free Grammar Checkers Online in the UK
Delivered Online On Demand1 hour
FREE

NPORS Plant Mover Training

5.0(3)

By Vally Plant Training

NPORS Plant Mover Training Provide candidates with the training and knowledge to enable them to carry out the movement of plant equipment safely. NPORS Plant Mover Training course is aimed at people who are responsible for moving the machinery around the site, this could be maintenance staff or drivers who deliver the machinery to site. All staff should be trained in the safe operation of plant or machinery. NPORS is an approved CSCS Partner Card Scheme, providing evidence that individuals working on construction sites have the appropriate training and qualifications for safe movement of construction machinery. Furthermore, Plant Mover training criteria is based on the approved standards of the Construction Leadership Council. Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Your skills, our commitment—always at the best price. Course Content Have a basic understanding of the industry, the dangers of working in the industry and their responsibilities as an operator. Have a working knowledge of the manufacturer‘s handbook for each machine. Be able to locate and identify the major components of the machine and explain their functions. Be able to locate and identify all controls and operate the machine safely. Conduct all pre-operational checks in accordance with the manufacturer‘s recommendations. Use the correct PPE for Plant Movers. Prepare machinery for movement and operate machinery safely in forward and reverse gears over varying terrain. Conduct all necessary safety checks in the working area. Correct Storage and transportation of machinery attachments (buckets, forks, breakers etc). Carry out all end of shift and shut down procedures. Variations: Lifting equipment Earthmoving equipment Accessing Equipment Plant Mover Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of plant movers and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment for the movement of plant Our Plant Mover training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS Plant Mover Tester to your site nationwide, to reduce the amount of time away from work Frequently Asked Questions 1. What qualifications do I need to enroll in the Plant Mover Training course? The course is intended for individuals who have some prior training or extensive experience with plant moving. If unsure, it’s advised to contact the training center for specific eligibility requirements. 2. What does the Plant Mover Training include? The training covers industry basics, safety responsibilities, machine operations, pre-operational checks, and correct use of personal protective equipment. It includes both theoretical and practical sessions to ensure comprehensive learning. 3. How long does the course last, and what are the class sizes? The course duration varies: 2 days for novices with a maximum of 6 candidates, and 1 day for experienced workers with a maximum of 8 candidates. 4. Are there any certifications provided after completing the course? Yes, successful candidates receive an NPORS card, which is a recognized certification for operating plant machinery safely. The type of card (traditional or with CSCS logo) depends on the specific requirements met during the course. 5. Can I take this course at my workplace? Yes, the training center offers options to conduct training at your site nationwide, though additional charges for mileage and accommodation may apply. 6. Is there funding available for this training? CITB funding might be available for eligible candidates, which can help cover the cost of the training. More courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. For those looking for a “NPORS Scissor Lift Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK

NPORS Plant Mover Training
Delivered In-Person in Tewkesbury or UK WideFlexible Dates
Price on Enquiry

Customer Excellence Training

By Beyond Theory: business training & coaching

leadership management training course customer service training

Customer Excellence Training
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Advance Driving School

By Advance Driving

Looking to master your driving skills? Sahar Jones Driving School in Blackburn provides tailored lessons with expert instructors. Whether you're a beginner or need a refresher, we're here to help you drive with confidence! 🚗✨ #DrivingSchool #Blackburn #LearnToDrive

Advance Driving School
Delivered In-PersonFlexible Dates
FREE

NPORS Cat & Genny Training

5.0(3)

By Vally Plant Training

NPORS Cat And Genny Training or Cable Avoidance Training Prioritising the safety of underground utilities in construction and excavation projects is essential, necessitating comprehensive Cat and Genny training. In these sessions, workers receive education on operating Cable Avoidance Tools (CAT) and Signal Generators (Genny), Cat and Genny. The Cat and Genny use electromagnetic signals to detect buried cables and pipes before digging commences. Through comprehensive Cat and Genny training, workers become proficient in using CAT and Genny equipment, enabling them to accurately map out the locations of underground infrastructure. This proactive approach not only enhances on-site safety but also contributes to efficient project management by minimising the risk of accidental damage and costly delays. The aim of the NPORS Cat & Genny Training is to Provide training in Cable Avoidance and Service Location (Cat and Genny).The Cat and Genny Course is designed for any person working on the roads, setting out before a build, surveying and any others who may be excavating an area where pipes or cables may be buried underground. Price Match Promise Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Price Match Promise. When you choose us for your Cat and Genny Course, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Cat And Genny Course, we’ll match it—ensuring you receive top-quality training at the best possible rate. Your skills, our commitment—always at the best price. CAT & GENNY Training is designed for construction professionals and workers involved in excavation who need to operate Cable Avoidance Tools and Signal Generators. This training is ideal for individuals who have prior experience in excavation but require formal instruction on the safe and effective use of these specific tools to prevent accidental damage to underground services. Participants should have a basic understanding of excavation work, and if unsure of their eligibility for this advanced training, are encouraged to contact our training coordinators for more information. The CAT & GENNY training program is divided into two main sections: a theoretical module and a practical application module. The theory part covers the principles of operation, safety procedures, and risk assessment associated with underground utility detection. The practical module provides hands-on experience with both the Cable Avoidance Tool and Signal Generator, emphasising field techniques and problem-solving. Upon completion of the Cat And Genny course, participants will receive comprehensive revision materials to reinforce key concepts covered during the training. Introduction to CAT and Genny Training CAT and Genny , also referred to as CAT & Genny or CAT and Genny Training, are essential tools used in the construction and utility sectors to help locate and avoid underground cables and pipes during excavation works. CAT, which stands for Cable Avoidance Tool, is designed to detect signals naturally emitted by metallic services like electrical cables. Meanwhile, the Genny, short for Signal Generator, is used alongside the CAT to apply a signal to underground utilities that do not naturally emit detectable signals, such as telecoms or fibre . Understanding how to operate these tools is crucial for anyone involved in excavation. Proper use of CAT and Genny can prevent costly and dangerous errors, such as accidentally cutting through power lines or water pipes. The training not only focuses on how to use these devices effectively but also covers the best practices for scanning different types of terrain and interpreting the signals received. This ensures that workers can conduct their tasks safely and efficiently, minimising the risk of disruption and damage to underground services. What Is CAT and Genny Training? CAT and Genny Training provides comprehensive instruction on using Cable Avoidance Tools (CAT) and Signal Generators (Genny) to locate underground utilities safely. This training is critical to reduce the risk of accidentally striking underground assets during excavation, which can lead to severe safety hazards and financial losses. What Does Our CAT and Genny Training Course Cover? Our CAT and Genny Training Course covers: Basics of operating CAT and Genny equipment: Understanding the device controls, functions, and proper handling. Detection techniques: Learning how to detect different types of services, including electric, gas, and water. Practical applications: Hands-on training with both simulated and live environments to practice safe scanning and detection. Safety protocols: Emphasising safety procedures to prevent injuries and accidents. Legal compliance: Overview of health and safety regulations related to excavation work. Who Needs CAT and Genny Training? CAT and Genny Training is essential for anyone involved in excavation and groundworks. This includes utility workers, construction workers, civil engineers, site managers, and anyone else who may need to locate underground utilities as part of their job. The Cat And Genny Course is crucial for preventing damage to underground infrastructure like gas, water, telecoms and electrical lines, which can result in costly repairs and dangerous accidents. Do You Need to Be Trained to Use a CAT Scanner? Yes, training is highly recommended to use a CAT scanner effectively and safely. While not legally mandatory, proper training ensures that operators can accurately interpret the scanner’s signals and avoid potential hazards when working near underground utilities. Specialised Genny Tool Training Course Overview: The Genny Course is designed specifically to train users on the effective operation of the Genny tool, a crucial component of the CAT and Genny system used for detecting underground utilities. Key Learning Outcomes: → Understanding Genny Signals: Participants will learn how different signals can be applied and traced using the Genny, improving their ability to detect non-metallic utilities such as plastic water pipes. → Optimising Signal Strength: Training includes adjusting the Genny’s signal strength to suit various soil conditions and utility types, ensuring clearer and more accurate detections. Practical Applications: → Hands-on Practice: Extensive field practice sessions are included to give participants real-world experience in using the Genny effectively. →Troubleshooting Common Issues: Learners will be taught how to troubleshoot common operational issues to minimise downtime and enhance field productivity. Advanced Techniques: → Using Genny with CAT4: Instructions on how to integrate Genny use with the CAT4 detector for enhanced detection capabilities. → Interpreting and Mapping: Skills in interpreting the Genny’s output and using integrated mapping tools for accurate utility mapping. Safety Protocols: → Safe Operation Practices: Emphasis on safety measures to prevent accidents during the use of high-frequency signals. → Maintenance and Daily Checks: Training on regular maintenance routines and daily checks to keep the Genny in optimal working condition. Certification: → Qualification and Certification: Upon completion of the course, participants receive a certification that validates their proficiency in using the Genny tool according to industry standards. Scanning Techniques with CAT and Genny General Scanning Techniques: → Sweeping Motion: Always use a slow, steady sweeping motion with the CAT device. Begin scanning at least a few meters away from the expected area of the utilities to avoid missing any signals. → Directional Scans: Perform scans in multiple directions — both parallel and perpendicular to the expected direction of the utility lines to ensure thorough coverage. → Depth Perception: Adjust the depth settings based on preliminary scans to get an accurate depth estimate of buried utilities. Specific Use of Genny: → Direct Connection: When available, use the direct connection method with the Genny to induce a precise signal into a specific utility line. This is particularly useful in crowded areas with multiple utility lines. → Induction Mode: Use the Genny’s induction mode when direct connections are not possible. Ensure the Genny is placed on the ground vertically for optimal signal transmission. How to Use the CAT and Genny to Find Hidden Wires and Pipes Getting Ready: Check the Tools: Make sure the CAT and Genny are ready to use and have full batteries. Set Up the Genny: Pick the right sound for the Genny to use so it can find wires or pipes under the ground. If you can, connect the Genny to the pipe or wire with a special wire. Using the Genny: Stand it on the Ground: Put the Genny on the ground where you think there might be something hidden. Turn it on to send a beep into the ground. Connect it for Better Finding: Sometimes, you connect the Genny to something like a pipe for a clearer beep. Using the CAT: Start with Power Mode: Turn on the CAT and use the power mode to find beeps from wires that are on. Try Radio Mode: Next, switch to radio mode to hear beeps from metal things like pipes. Finally, Use Genny Signal Mode: Use this mode to hear the special beeps from your Genny to find hidden stuff like plastic pipes. How to Look Properly: Move Slowly: Walk slowly with the CAT over the area. If you move too fast, you might miss some beeps. Check in a Cross Pattern: First walk in one direction and then the other direction to make sure you cover all the area. Understanding What You Hear: Listen to the Beeps: A loud beep means you are close to a wire or pipe. If the beep sounds the same as you move, it probably means you found a wire or pipe. Staying Safe: Look Before You Dig: Always check by looking in the hole to make sure what the CAT and Genny found before you start digging. Keep the Tools Working Well: Make sure your tools are working right by checking them often. 500 mm from utilities; Always use insulated digging tools when close to underground utilities Frequently Asked Questions On Cat & Genny Training What is CAT and Genny training? CAT and Genny training provides instruction on how to use Cable Avoidance Tools (CAT) and Signal Generators (Genny) effectively to detect underground utilities and avoid accidental strikes during excavation. The training covers operational techniques, safety procedures, and the correct interpretation of the equipment’s signals. Why is CAT and Genny training important for construction workers? This Cat And Genny Course is crucial for safety and efficiency on construction sites. It helps workers avoid costly damages to underground utilities such as water pipes, electricity cables, and communication lines, which can lead to severe consequences including service outages, legal liabilities, and endangerment of worker and public safety. 3. How Long Is the Certification Valid? The certification received after completing CAT and Genny Training is generally valid for three to five years. After this period, a refresher course is recommended to keep up with new technologies and changing safety regulations. 4. Is CAT and Genny training required by law in the UK? While not specifically mandated by law, CAT and Genny training is strongly recommended under the UK Health and Safety Executive guidelines (HSE) to meet the legal duties under the Health and Safety at Work Act. It is considered best practice for anyone involved in excavation works. Cat & Genny Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who have a wealth of knowledge of cable avoidance and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment for the cat & genny course. Our Cable Avoidance training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS cat & genny Tester to your site nationwide, to reduce the amount of time away from work Our more courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today.

NPORS Cat & Genny Training
Delivered In-Person in Tewkesbury or UK WideFlexible Dates
Price on Enquiry