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44286 Learning courses

Red Hat Satellite 6 Administration (RH403)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Senior Red Hat Enterprise Linux system administrators responsible for the management of multiple servers Overview - Verify a Red Hat Satellite 6.6 installation. - Regulate Red Hat Satellite with organizations, locations, users, and roles. - Manage software with Red Hat Satellite environments and content views. - Use Red Hat Satellite to configure hosts with Ansible playbooks and roles. - Provision hosts with integrated software and configuration management. - Implement Metal-as-a-Service (MaaS) with Satellite discovery and provisioning of unprovisioned hosts. Red Hat Satellite 6 Administration (RH403) is a lab-based course that explores the concepts and methods necessary for successful large-scale management of Red Hat© Enterprise Linux© systems. You will learn how to configure Red Hat Satellite 6 on a server and populate it with software packages. You will use Red Hat Satellite to manage the software development life cycle of a subscribed host and its configuration, and learn how to provision hosts integrated with software and Ansible© configuration management upon deployment. This course is based on Red Hat Enterprise Linux 8 and Red Hat Satellite 6.6. 1 - Plan and deploy Red Hat Satellite Plan and deploy Red Hat Satellite Plan a Red Hat Satellite deployment, then perform installation and initial configuration of Red Hat Satellite servers. 2 - Manage software life cycles Create and manage Red Hat software deployment life cycle environments. 3 - Register hosts Register and configure your Red Hat Enterprise Linux systems to use Red Hat Satellite, then organize those systems into groups for easier management. 4 - Deploy software to hosts Manage software deployment to registered hosts of your Red Hat Satellite infrastructure and practice managing environment paths, life cycle environments, and content views. 5 - Deploy custom software Create, manage, and deploy custom software products and repositories. 6 - Deploy Satellite capsule servers Perform installation and initial configuration of Red Hat Satellite capsule servers as components of a deployment plan. 7 - Run remote execution commands Configure the ability to run ad hoc and scheduled tasks on managed hosts using a variety of configuration management tools. 8 - Provision hosts Configure Satellite server for host deployment and perform host provisioning. 9 - Manage Red Hat Satellite using the API Integrate Red Hat Satellite functionality with custom scripts or external applications that access the API over HTTP. 10 - Plan a Red Hat Satellite deployment on a cloud platform Plan a Red Hat Satellite deployment, installation, and initial configuration on a cloud platform. 11 - Perform Red Hat Satellite server maintenance Manage Red Hat Satellite for security, recoverability, and growth. 12 - Comprehensive review Install and configure Red Hat Satellite Server, then provision content hosts. Additional course details: Nexus Humans Red Hat Satellite 6 Administration (RH403) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat Satellite 6 Administration (RH403) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Red Hat Satellite 6 Administration (RH403)
Delivered OnlineFlexible Dates
Price on Enquiry

VMware vRealize Log Insight: Deploy and Manage [V8.4]

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Experienced system administrators, system integrators, and developers responsible for designing and implementing vRealize Log Insight Overview By the end of the course, you should be able to meet the following objectives: Identify features and benefits of vRealize Log Insight Determine the vRealize Log Insight cluster that meets your monitoring requirements Describe the vRealize Log Insight architecture and use cases Deploy and configure a vRealize Log Insight cluster Use the Interactive Analytics tab to get a deep understanding of log data Create and manage queries Managing vRealize Agents and Agent Groups Create various custom dashboards Describe and use the vRealize Log Insight widgets Extend the capabilities of vRealize Log Insight by adding content packs and configuring solutions This two-day course focuses on deploying, using, and managing VMware vRealize© Log Insight? product. It provides you with the knowledge and skills to deploy a vRealize Log Insight cluster that meets the monitoring requirements of your environment. This course covers the configuration and use of vRealize Log Insight to collect and manage logs from a variety of VMware and third-party products. This course discusses interfacing vRealize Log Insight with other systems to monitor, troubleshoot, and secure a data center. Course Introduction Introductions and course logistics Course objectives Introduction to vRealize Log Insight Describe a cloud management platform Explain the importance of efficient log management Describe the requirements for a log analytics solution Describe the key benefits of vRealize Log Insight Describe the key features of vRealize Log Insight Describe the various stages of log processing vRealize Log Insight Architecture and Deployment Identify the minimum requirements for deploying vRealize Log Insight Using vRealize Log Insight Sizing Calculator Describe vRealize Log Insight compatibility with other VMware products Describe the vRealize Log Insight architecture Determine the correct vRealize Log Insight deployment for an environment Install the vRealize Log Insight virtual appliance vRealize Log Insight Queries and Dashboards Describe the primary functions of the vRealize Log Insight UI Use the Interactive Analytics tab to get a deep understanding of log data Create and Manage queries Create vRealize Log Insight custom dashboards Describe and use the vRealize Log Insight widgets Administering vRealize Log Insight Describe User Access Control in vRealize Log Insight Describe User Management Access the vRealize Log Insight Administration page Configure vRealize Log Insight settings Manage certificates Configure system notifications Upgrade vRealize Log Insight Describe the vRealize Log Insight Importer vRealize Log Insight Integrations Describe how to integrate vRealize Operations with vRealize Log Insight Describe the advantages of integrating vRealize Operations with vRealize Log Insight Describe the advantages of using the vSAN content pack Install NSX content packs Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vRealize Log Insight: Deploy and Manage [V8.4] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vRealize Log Insight: Deploy and Manage [V8.4] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

VMware vRealize Log Insight: Deploy and Manage [V8.4]
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco Optical Technology Advanced v2.0 (OPT300)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This course is intended for the following technical professionals who need to use advanced features of fiber optics technology: System installers System integrators System administrators Network administrators Solutions designers Overview After taking this course, you should be able to: Perform the ONS 15454 MSTP node turn-up procedure Describe first generation mesh topologies Describe the Optical Channel Network Connection (OCHNC) prerequisite requirements for provisioning circuits in an ONS 15454 MSTP network Describe the ONS MSTP advanced protocols Describe the OCHNC circuit provisioning for Single Module (SM) Reconfigurable Optical Add-Drop Multiplexer (ROADM) rings Describe the Any-Rate Muxponder Crossponder (AR MXP/XP) cards Describe how the Pseudo Command Line can be used to configure muxponder cards Identify the advantages G.709 encapsulation brings to optical transponder cards Install and provision the Any Rate cards Describe the 100-Gbps and 200-Gbps cards Describe the NCS 2000 400-Gbps Xponder line card and how it is configured Describe the SM ROADM (SMR)-based configurations Describe the 10-Gbps transponder and muxponder cards List the 10GE_XP and GE_XP card options Describe ingress policing and basic egress queuing strategies, and implement the customer QoS scheme into the ONS 15454 crossponder network Identify the principles of Ethernet related to the operation of Cisco optical networking products Configure the 10GE_XP/XPE and GE_XP/XPE cards, install Layer 1 circuits, and read the performance counters for Layer 1 Gigabit Ethernet circuits Turn up an encrypted network and test to ensure that information being passed is secure Add a node to an existing DWDM ring Describe problems with interconnecting circuits between rings, the ONS 15454 MSTP 80-channel manual Multiring feature, and hardware components Describe the ONS 15454 MSTP Troubleshooting Guide The Cisco Optical Technology Advanced (OPT300) v2.0 course gives you the skills you need to deploy advanced features of the Cisco© Optical Networking Services (ONS) 15454 Multiservice Transport Platform (MSTP) and Cisco Network Convergence System (NCS) 2000 Series. In this course you?ll learn to how to use the Cisco Transport Planner Design Tool to create network topologies and advanced network topologies. You will learn how to use advanced Dense Wavelength Division Multiplexing (DWDM) features such as G.709 encapsulation, generic framing protocol G.7041, Layer 1 circuits, Quality of Service (QoS), crossponder networks using T1 over Ethernet, and encryption. Course Outline Cisco Transport Planner Design Tool First-Generation Mesh Topologies Ochnc In A Mesh Network Advanced Protocols Any Rate Muxponder And Crossponders 100-Gbps And 200-Gbps Transponders And Muxponders Cisco Ncs 2000 400-Gbps Xponder Line Card Cisco 10G Web Security Essentials (Wse) Network Encryption Card Adding A New Location With Cisco Transport Planner (Ctp) And Cisco Transport Controller (Ctc) Crossponders And Layer 1 Networks Crossponders And Layer 2 Networks Troubleshooting Additional course details: Nexus Humans Cisco Optical Technology Advanced v2.0 (OPT300) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Optical Technology Advanced v2.0 (OPT300) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco Optical Technology Advanced v2.0 (OPT300)
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco Implementing Cisco Collaboration Conferencing v2.0 (CLCNF)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Deployment engineer Network engineer Sales engineer Overview After taking this course, you should be able to: Describe the Cisco conferencing architecture including cloud, hybrid, and on-premises conferencing Describe the physical deployment options and deployment models for Cisco Meeting Server, including Cisco Meeting Server 1000, 2000, and virtual machine Configure a Cisco Meeting Server single combined deployment for Web-Real Time Communications (WebRTC) endpoints within the enterprise Use APIs and the Cisco Meeting Server API Guide to configure profiles using Postman and the Webadmin API tool Configure a scalable and resilient deployment of Cisco Meeting Server with three servers for WebRTC endpoints within the enterprise Configure a scalable and resilient deployment of Cisco Meeting Server to support standard Session Initiation Protocol (SIP) and WebRTC connectivity outside the enterprise Configure a scalable and resilient deployment of Cisco Meeting Server to support recording and streaming of conferences Configure Cisco Unified Communications Manager and Cisco Meeting Server to support Rendezvous, Scheduled, and Ad-hoc conferencing for Cisco Unified CM registered endpoints Configure Cisco Meeting Server to integrate with a preconfigured on-premise Microsoft Skype for Business installation Install Cisco TelePresence Management Suite (Cisco TMS) and Cisco TelePresence Management Suite for Microsoft Exchange (Cisco TMSXE) on a single Microsoft Windows 2012 server and connect to an existing SQL environment Install and integrate Cisco Meeting Management with Cisco TMS and Cisco Meeting Server Set up and manage a scheduled conference with Cisco TMS and Cisco Meeting Management Capture and analyze logs from Cisco Meeting Server and Cisco Meeting Manager to diagnose faults, including a SIP connection error The Implementing Cisco Collaboration Conferencing (CLCNF) v1.0 course focuses on Cisco© on-premises conferencing architecture and solutions. You will gain knowledge and skills to design and implement common conferencing deployment scenarios of Cisco Meeting Server, its integration with call control features such as Cisco Unified Communications Manager and Cisco Expressway, and other Cisco collaboration conferencing devices.This course offers lessons and hands-on labs to prepare you for the 300-825 Implementing Cisco Collaboration Conferencing (CLCNF) exam. Course outline Describing Cisco Conferencing Architecture Configuring a Single Combined Deployment Installing Cisco Meeting Server Using APIs with Cisco Meeting Server Configuring a Cisco Meeting Server Scalable and Resilient Deployment Configuring Business to Business (B2B) and WebRTC Firewall Traversal Connectivity for Cisco Meeting Server Configuring Recording and Streaming with Cisco Meeting Server Troubleshooting Cisco Meeting Server Integrating Cisco Meeting Server with Cisco Unified CM Integrating Cisco Meeting Server with Microsoft Skype for Business Installing and Operating Cisco TMS and Cisco TMSXE Installing and Integrating Cisco Meeting Management Additional course details: Nexus Humans Cisco Implementing Cisco Collaboration Conferencing v2.0 (CLCNF) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Collaboration Conferencing v2.0 (CLCNF) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco Implementing Cisco Collaboration Conferencing v2.0 (CLCNF)
Delivered OnlineFlexible Dates
Price on Enquiry

NVQ DIPLOMA IN OCCUPATIONAL WORK SUPERVISION (CONSTRUCTION)

By Oscar Onsite

REFERENCE CODE 603/5204/8 COURSE LEVEL NVQ Level 3 THIS COURSE IS AVAILABLE IN Course Overview Who is this Qualification for? This qualification is aimed those who carry out supervisory activities in a specific trade in the Construction Industry. The qualification certificate will carry an endorsement to show what trades the candidate was supervising during completion of this qualification. The qualification has a core group of 5 mandatory units that cover areas including Health and Safety, confirming work requirements and coordinating work operations. The qualification also has a group of optional units to allow flexibility to suit individual needs and responsibilities and completion of mandatory units and a minimum of 2 units from the optional group will give access to the relevant CSCS card. This qualification replaces version 1 of the GQA Level 3 NVQ Diploma in Occupational Work Supervision (Construction) QAN 601/3469/0 for anyone starting the qualification from 01/11/2019. What is required from candidates? This qualification consists of 5 mandatory units, which have a total of 57 credits and a group of optional units. Candidates must complete all 5 mandatory units and a minimum of 2 units from the optional group. GQA qualifications are made up of units that have a credit value or credits. These credits must be achieved in the correct combination of mandatory and optional units. Qualifications are now required to indicate the total qualification time (TQT), this is to show the typical time it will take someone to attain the required skills and knowledge to meet the qualification criteria. The units of assessment set out learning outcomes which describe what learners need to be able to do and understand. The learning outcomes are defined by assessment criteria which are used to assess competence, expressed as skills achieved and learned knowledge and understanding, to achieve the units. Achievement of the mandatory units and chosen optional units will mean the qualification has been completed and will be subject to approval of a claim for certification. GQA Qualifications will issue a certificate complete with the learner’s name, the qualification and unit titles and the credits achieved. Mandatory units Level Credit Confirming Work Activities and Resources for an Occupational Work Area in the Workplace Developing and Maintaining Good Occupational Working Relationships in the Workplace Confirming the Occupational Method of Work in the Workplace Implementing and maintaining health, safety and welfare in the workplace Coordinating and organising work operations in the workplace Optional Units – Minimum of 2 units (19 credits must be achieved) Allocating and monitoring the use of plant, machinery, equipment or vehicles in the workplace Monitoring progress of work against schedules in the workplace Confirming work meets contractual, industry and manufacturers’ standards in the workplace Implementing procedures to support the team performance in the workplace 3 13 Co-ordinating and confirming the dimensional control requirements of the work in the workplace Entry requirements There are no formal entry requirements for learners undertaking this qualification. However, centres must ensure that learners have the potential and opportunity to gain the qualification successfully. Qualification support This qualification has been designed and developed by CITB and GQA Qualifications have authorised Oscar Onsite Academy to deliver this qualification in the Construction Sector. Please Note that photocopied or downloaded documents such as manufacturers or industry guidance, H&S policies, Risk Assessments etc, are not normally acceptable evidence for Oscar Onsite Qualifications unless accompanied by a record of a professional discussion or Assessor statement confirming candidate knowledge of the subject. If you are in any doubt about the validity of evidence, please contact Oscar Onsite Academy

NVQ DIPLOMA IN OCCUPATIONAL WORK SUPERVISION (CONSTRUCTION)
Delivered In-Person in Manchester or UK WideFlexible Dates
Price on Enquiry

Leading technical teams (In-House)

By The In House Training Company

The work of a technical team is invariably challenging and often unpredictable. Definition of the work can be problematic, timescales can be hard to estimate and the right technical approach difficult to select. Staff involved in this type of work usually have very high levels of specialist knowledge in their field and have high expectations of those who lead them. In addition to the challenges of the work, the team leader often has to balance the need for professional excellence with financial and commercial considerations and to ensure that team goals are realistic by being an effective negotiator with other project and senior managers. These characteristics make technical team leadership a demanding and complex activity. This programme aims to help participants develop the skills needed to become an effective technical team leader. The objectives of this programme are to help participants: understand the significance of leadership skills and their impact on team performance review the key skills needed to be an effective, 'multi-dimensional' team leader and learn how to develop, adapt and apply them in practice learn how to identify the preferred leadership style for the context and organisational culture and how to develop personal style versatility understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 Technical teams and leadership What is a leader? How much can leadership be learned? The team environment and the impact of leadership skills The characteristics of high performance teams and their leaders Some useful models and theories of leadership explored Types of leadership; choosing how to use leadership power Evaluating personal leadership style; how to develop style flexibility 2 Essential skills for team leaders 3 key dimensions of effective leadership: inwards, outwards and upwards Developing and promoting a 'team vision': strategic thinking skills The vital role of communication skills and how to develop them Understanding others; emotional intelligence skills Being a visible leader; behavioural and influencing skills Building effective relationships; the importance of trust and respect DAY TWO 3 Leading inwards to build the team The role of leadership in developing team performance Understanding individuals in the team; recognising team role preferences Managing conflict and promoting positive team dynamics Setting standards, maintaining discipline and rewarding performance Harnessing team potential: building motivation within the team Promoting team learning; the team leader as coach / mentor 4 Leading outwards and upwards to support the team Negotiating realistic team goals; effective influencing skills Gaining empowerment and support from the key stakeholders Leading upwards: knowing when and how to take the initiative Building team credibility within the organisation; helping the team deliver Becoming an effective team player in leadership teams Building and maintaining rapport with influential stakeholders

Leading technical teams (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Increasing sales results (In-House)

By The In House Training Company

If you're looking to move to the next level in your career in sales, then understanding how to maximise your sales results, using a consultative and structured approach, will be key to your success. In order to develop the competitive advantage that enables you to stand out from the crowd, it is important to understand the tools and techniques to take your selling to new heights and build the confidence to apply them in work-based scenarios. We have developed this programme to be practical, fun and interactive. Learners will gain a range of practical skills that they can take back and apply to the workplace straight away, that will have a positive impact on sales and customer satisfaction. This course will help participants: Develop a structured and client-focused approach to creating high quality sales opportunities and account growth Learn persuasion and influencing skills to better define needs and develop opportunities Understand how to have better sales conversations, presentations, and proposals - leading to higher order value and increased sales Develop advanced sales questioning skills and techniques; understand the importance of listening Understand how to add value at all stages; plus gaining competitive advantage Develop proven ways to overcome and reduce price pressure Know when to use options and upselling when presenting products and solutions Develop techniques and skills for improved negotiation and closing 1 Advanced Selling - How to Increase your sales results Review of pre-course data and questionnaire The AVC model of increasing your sales results Creating a sales growth plan to achieve higher sales targets Mapping the accounts and products for targeted growth 2 The Four Cs to structure a sales call Research before the meeting or call; setting objectives, planning and preparation How to gain instant rapport and taking control - including online meetings Qualifying and initial questioning skills Creating an agenda and first-meeting structure: Four Cs Planning and practice sessions 3 Building bigger and better sales opportunities How to use questions to 'build' more opportunities Learning and using high-impact and third-level questions Advanced sales questioning techniques: five questioning techniques Qualifying and gaining commitment to the next stage Planning and practice sessions - advanced questioning skills 4 Presentation and persuading skills best practice Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition by using options Professional and effective presentation skills Writing compelling sales proposals that improve your conversion rate Planning and practice session - presenting your solution 5 Overcoming concerns and client questions Proven techniques for answering client objections and concerns How to isolate, prioritise and answer objections, including price Overcoming delay and procrastination Planning and practice session - answering client concerns 6 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

Increasing sales results (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Selling through service (In-House)

By The In House Training Company

In today's fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a brief email. This means that not only is customer service everyone's responsibility - so is sales. Customer service staff are failing the customer if they don't think about sales. And sales staff are failing customers if they don't think about service. And anyone failing a customer is failing both themselves and their employer. Too often, customer service staff feel neither capable nor empowered to recognise or capitalise upon a sales opportunity. Too often, sales people pursue the short-term opportunity at the expense of the bigger picture. The good news is - it doesn't have to be this way! Sales and customer service skills can be acquired, developed and polished just like any other skill. This tried-and-tested programme shows you how to do it. As a result of this course, participants will be able to: Take control of a customer conversation, with confidence Refresh and polish their customer service and sales performance Recognise and develop a sales opportunity Engage the customer and build rapport Identify a customer's needs Match the customer's needs to the organisation's products or services Handle objections confidently Ask for the order At the end of the workshop each participant will have developed their own action plan for developing and using their skills in the workplace. 1 Introduction Course overview, objectives and introductions 2 Serving or selling? Feelings and attitudes - How we can affect the outcome by our feelings and behaviour What is selling? - Selling is helping people to buy, identifying the opportunities that exist within the conversation to develop the customer's interest in our products or services 3 Developing the right skills Communication- The impact of body language, voice tone and words- How to make the best impression on the customer and create a 'buying environment' Rapport-building- What makes a good working relationship?- What do customers look for when they call us?- How can we match their expectations in terms of our own interpersonal skills? Relating to different types of people by identifying and matching their communication style on the telephone 4 Making it easy for the customer Starting it right- Opening the conversation positively- Building rapport- How to develop interest in our products or services Gaining and clarifying information- Questioning skills and questioning style- What do we need to know from the customer?- How can we use that information in the conversation? Active listening- The most under-rated skill of all- Picking up on the 'Golden Moments' when a customer shows they may be interested Presenting information confidently- Knowing the benefits of our products or services- How to tell the customer what they need to know in order to enable them to buy Closing on a positive note- When and how to ask for commitment Dealing with the customer's objections and concerns in a positive manner 5 Course summary and action plans Review of main learning points Presentation of personal action plans

Selling through service (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Credit control and debt recovery - legal issues (In-House)

By The In House Training Company

It is essential that those charged with responsibility for credit control and debt recovery have a full appreciation of the relevant law: no-one can negotiate effectively to recover a debt if they don't understand the ultimate sanctions they can apply. This programme is designed to give them a practical, up-to-date understanding of the law as it applies to your particular organisation. This course will help ensure that participants: Understand the relevant laws Know how and when to invoke legal processes Avoid legal pitfalls in debt collection negotiations Specific, practical learning points include: Definition of 'harassment' How to set up an in-house collection identity Whether cheques in 'full and final settlement' are binding The best steps to trace a 'gone away'... and many, many more. 1 Data protection and debt recovery There are a whole range of things which can be checked on members of the public and which are not affected by the restraints of the Data Protection Act. These will be explained in simple, clear terms so that staff can use this information immediately. 2 County Court suing The expert trainer will show how to sue for money owed, obtain judgment and commence enforcement action without leaving your desk. This module is aimed at showing how to make the Courts work for you instead of the other way around! 3 Enforcement of judgments There are many people who have a County Court Judgment (CCJ) against their debtor but who still remain unpaid. This session explains each of the enforcement methods and how to use them to best effect. Enforcement methods covered include: Warrant of Execution Using the sheriff (now known as High Court Enforcement Officers) Attachment of earnings Third Party Debt Orders Charging Orders (over property and goods) Winding-up companies and making individuals bankrupt 4 Office of Fair Trading rules on debt recovery Surprisingly few people are aware of the Office of Fair Trading rules on debt recovery and many of those that do know think they don't apply to them - but they do. Make sure you know what you need to! 5 New methods to trace elusive, absentee and 'gone away' debtors Why write the money off when you can trace the debtor and collect the money you are owed? 6 Credit checking of new and existing customers It makes sense to credit check would-be, new and existing customers to evaluate the likelihood of payment delays or perhaps not being paid at all. This session shows a range of credit checking steps, many of which can be done completely free of charge, including a sample credit application/ account opening form. 7 Late Payment of Commercial Debts Regulations Do your staff understand this legislation and how to use it to make people pay quicker than ever before? The trainer shows how. 8 The Enterprise Act The Enterprise Act made some startling changes to corporate and personal insolvency. What are the implications for credit control and debt recovery within your organisation?

Credit control and debt recovery - legal issues (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

VMware vSphere 6.5 Optimize and Upgrade

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Experienced system administrators, system engineers, and system integrators. Overview Configure and manage VMware ESXi? networking and storage for a large and sophisticated enterprise Use VMware vSphere© Client?, VMware vSphere© Web Client, and VMware vSphere© ESXi? Shell to manage vSphere Use VMware vSphere© Auto Deploy? and host profiles to provision ESXi hosts Optimize the performance of all vSphere components Use VMware vRealize© Log Insight? to monitor system logs Deploy VMware vCenter© Server Appliance? to be highly available and optimized for performance Migrate a Windows vCenter Server system to vCenter Server Appliance 6.5 Harden the vSphere environment against security threats Encrypt virtual machines for additional security This advanced course provides students with advanced knowledge of configuring and operating a highly available and scalable virtual infrastructure. Course Introduction Introductions and course logistics Course objectives Identify additional resources for after this course Identify other VMware Education offerings Describe the user interfaces available in vSphere 6.5 Network Scalability Configure and manage vSphere distributed switches Explain distributed switch features such as port mirroring, LACP, QoS tagging, and NetFlow Storage Scalability Explain VMware vSphere© Storage APIs - Array Integration and VMware vSphere© API for Storage Awareness? Configure and assign virtual machine storage policies Configure VMware vSphere© Storage DRS? and VMware vSphere© Storage I/O Control Create and use virtual volumes in vSphere Host and Management Scalability Explain the uses of VMware vCenter© Converter? Define and use content libraries Describe and use host profiles Describe and use VMware vSphere© ESXi? Image Builder CLI and vSphere Auto Deploy CPU Optimization Explain the CPU scheduler operation, NUMA support, and other features that affect CPU performance Use esxtop to monitor key CPU performance metrics Memory Optimization Explain ballooning, memory compression, and host-swapping techniques for memory reclamation when memory is overcommitted Use esxtop to monitor key memory performance metrics Storage Optimization Describe storage queue types and other factors that affect storage performance Use esxtop to monitor key storage performance metrics 8 Network Optimization Network Optimization Explain the performance features of network adapters Explain the performance features of vSphere networking Use esxtop to monitor key network performance metrics Analyzing vSphere Explain how Proactive DRS enhances virtual machine availability Use vRealize Log Insight to identify and troubleshoot issues vCenter Server Availability and Performance Describe the high availability options for vCenter Server and VMware Platform Services Controller? Describe and use VMware vCenter Server© High Availability Identify the factors that influence vCenter Server performance Migrate a Windows vCenter Server 5.5 system to vCenter Server Appliance 6.5 vSphere Security Configure ESXi host access and authorization Secure ESXi, vCenter Server, and virtual machines Use VMware Certificate Authority to configure vSphere certificate management Configure vSphere to encrypt virtual machines, core dumps Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vSphere 6.5 Optimize and Upgrade training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vSphere 6.5 Optimize and Upgrade course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

VMware vSphere 6.5 Optimize and Upgrade
Delivered OnlineFlexible Dates
Price on Enquiry