48762 Learning courses

Description MS Office Collaboration is a place where people can communicate, share documents, access information from one place to make the work easy. To know how to work with this and to become better at MS office collaboration, take a look at our MS Office 365 Collaborating in Office 365 course and learn what you need regarding this course. The course teaches you how to use Planner for making a plan, and generate and share a document. The main purpose of this course is to enable you how to function with SharePoint, Outlook Group, Skype, and OneNote. It guides you to use Office app on a mobile, help the mates sharing documents, and collaborate in working through Teams and Yammer. At the end of the course, you will able to use Delve to search documents efficiently. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Office 365 Collaborating in Office 365 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Office 365 Collaborating in Office 365 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 Using Office 365 for Collaboration Overview 00:03:00 Creating a Plan 00:07:00 Creating and Sharing a Document 00:05:00 Creating a Library 00:08:00 Using Office 365 on a Mobile Device 00:05:00 Co-Authoring in Office 00:05:00 Using an Outlook Group to Get Feedback 00:08:00 Meeting and Collaborating in Skype and OneNote 00:08:00 Using Delve 00:05:00 Getting Feedback Through Yammer 00:07:00 Using Teams 00:06:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Certified Security Leadership Officer (CSLO) - Complete Video Course covers everything you need to know about becoming a Certified Security Leadership Officer. In this course, you will learn about security management, risk management, encryption, information security - access control concepts, incident handling and evidence, operations security, and knowing network security. This course will help you to become a Certified Security Leadership Officer. It will give you an essential understanding of current security issues, best practices, and technology. You will be prepared to manage the security component of a business and its information technology security projects. A C)SLO will be able to better manage IT projects in a secure manner by possessing the essential, up-to-date knowledge and skills required to supervise the security component of any information technology project. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Security Leadership Officer (CSLO) - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Security Leadership Officer (CSLO) - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Security Management Security Management FREE 00:58:00 Risk Management Risk Management 00:35:00 Encryption Encryption 00:31:00 Information Security - Access Control Concepts Information Security - Access Control Concepts 00:31:00 Incident Handling and Evidence Incident Handling and Evidence 01:01:00 Operations Security Operations Security 00:48:00 Knowing Network Security Knowing Network Security 01:12:00 Mock Exam Mock Exam- Certified Security Leadership Officer (CSLO) - Complete Video Course 00:20:00 Final Exam Final Exam- Certified Security Leadership Officer (CSLO) - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview This SEN Coordination - SENCO course will unlock your full potential and will show you how to excel in a career in SEN Coordination - SENCO. So upskill now and reach your full potential. Everything you need to get started in SEN Coordination - SENCO is available in this course. Learning and progressing are the hallmarks of personal development. This SEN Coordination - SENCO will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your SEN Coordination - SENCO skills to help you advance your career. Acquire a comprehensive understanding of various SEN Coordination - SENCO topics and tips from industry experts. Learn in-demand SEN Coordination - SENCO skills that are in high demand among UK employers, which will help you to kickstart your career. This SEN Coordination - SENCO course covers everything you must know to stand against the tough competition in the SEN Coordination - SENCO field.  The future is truly yours to seize with this SEN Coordination - SENCO. Enrol today and complete the course to achieve a SEN Coordination - SENCO certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the SEN Coordination - SENCO course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the SEN Coordination - SENCO course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the SEN Coordination - SENCO course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This SEN Coordination - SENCO is suitable for anyone aspiring to start a career in SEN Coordination - SENCO; even if you are new to this and have no prior knowledge on SEN Coordination - SENCO, this course is going to be very easy for you to understand.  And if you are already working in the SEN Coordination - SENCO field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this SEN Coordination - SENCO course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This SEN Coordination - SENCO course has no prerequisite.  You don't need any educational qualification or experience to enrol in the SEN Coordination - SENCO course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online SEN Coordination - SENCO course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum SEN Coordination - SENCO Module 1: Introduction to SEN Co-ordination 00:15:00 Module 2: The SENCO Role in Policy and Practice 00:11:00 Module 3: Roles and Responsibilities within whole School SEN Co-ordination 00:14:00 Module 4: Supporting Teaching and Learning 00:27:00 Module 5: The SENCO and the Senior Leadership Team 00:16:00 Module 6: Supporting Colleagues and working with Professionals and Organisations beyond the School 00:27:00 Module 7: Developing Relationship with Pupils and Parents 00:21:00 Module 8: SENCO's Role in Leading and Managing SEND Administration 00:19:00 Module 9: Challenges and Opportunities 00:18:00 Module 10: Developing Inclusive Practice and the Future SENCO Role 00:15:00

The Microsoft Office Specialist 2019 Mini Bundle is a tidy digital toolbox designed for those who want to stop guessing what that Excel function does. Covering MS Word, Audio Typing, MS Outlook, Data Entry, and MS Excel, this bundle brings all the office essentials together in one convenient place—without giving you spreadsheet-induced headaches. Everything’s kept clear, flexible, and on your own terms. No early commutes, no awkward classroom moments—just practical tools, explained simply, and accessible from wherever your desk might be. If you're handling emails, typing up reports, or sorting spreadsheets while drinking lukewarm coffee, this bundle might just be your new favourite colleague. Learning Outcomes: Format and edit documents using Microsoft Word features. Improve speed and accuracy in audio-based transcription tasks. Manage email, contacts, and calendars using MS Outlook. Enter and organise data efficiently for digital records. Build and format basic Excel sheets with confidence. Understand core digital office functions and their purposes. Who is this Course For: Office workers managing documents and spreadsheets daily. Virtual assistants supporting multiple business functions. Data entry clerks seeking to refresh core knowledge. Jobseekers needing reliable Microsoft Office basics. Admins managing emails, meetings, and shared folders. Remote professionals working in digital communication roles. People looking to improve their office tech fluency. Anyone tired of asking, “Where’s that Excel formula again?” Career Path: Office Administrator – £24,000/year Audio Typist – £23,500/year Email Support Executive – £22,000/year Data Entry Officer – £21,000/year Receptionist with Office Duties – £21,500/year Document Production Assistant – £25,000/year

The Ethical Hacking – Cyber Security Courses Mini Bundle brings together five key subjects that offer insight into the secure (and insecure) world of tech: Cyber Security, GDPR, IT, Network Engineering, and HTML. Think of it as a no-nonsense starting point for those who want to understand how data flows, how breaches happen, and how not to be the person who clicked the wrong link. Designed to build foundational awareness, this bundle balances technical ideas with straightforward explanations. You’ll explore threats, protocols, basic web structure, and legal responsibilities—without any intimidating jargon. Whether you’re guarding your own laptop or setting the stage for a future IT path, this bundle keeps it clean and clever. Learning Outcomes: Identify key cyber threats and digital safety measures. Learn how GDPR applies to online data management. Understand HTML structure for basic webpage formatting. Explore computer networks and how they interact securely. Recognise IT system functions and common digital terms. Build digital literacy with entry-level cyber security skills. Who is this Course For: Beginners interested in IT and system security basics. Aspiring tech professionals seeking cyber-focused insights. Office staff managing GDPR-sensitive digital records. Support workers dealing with online portals or data. Students exploring pathways into digital infrastructure. Junior staff in network or admin-based roles. Developers looking to grasp security foundations. Curious minds who enjoy decoding tech puzzles. Career Path: IT Administrator – £27,000/year Cyber Security Trainee – £28,500/year HTML Email Developer – £29,000/year Network Support Assistant – £26,500/year Data Protection Assistant – £25,000/year Information Security Officer (Junior) – £30,000/year

The Complete Microsoft Office Diploma Mini Bundle gives you a structured path into digital admin skills without the fuss. Inside, you’ll find MS Word, Audio Typing, MS Excel, Minute Taking, and MS Project—five powerful tools you’re likely to bump into in any office role. Whether you’re preparing meeting minutes like a legend or trying to figure out which tab in Project controls your deadlines, this bundle has your back. It’s all delivered online, in your time, with content that cuts straight to what you need to know—no fluff, no filler, just the good stuff for getting things done properly. Learning Outcomes: Create and format professional documents using Word features. Boost typing accuracy and transcription speed with confidence. Track projects using MS Project timelines and task tools. Record and format minutes with clear structure and clarity. Use Excel to organise, calculate, and present business data. Improve organisation and digital efficiency across office tasks. Who is this Course For: Professionals managing office workflows and projects. Personal assistants looking to sharpen admin skills. Admins handling documents, spreadsheets, and task plans. People new to minute taking in digital environments. Typists needing speed and accuracy in daily tasks. Those preparing for roles requiring Office Suite tools. Coordinators looking to stay organised under pressure. Anyone unsure where “that tab” is in MS Project. Career Path: Project Support Officer – £28,000/year Office Administrator – £24,500/year Minute Taker/Clerk – £22,500/year PA/Executive Assistant – £29,000/year Data and Reporting Officer – £27,000/year Document Control Coordinator – £30,000/year

The DIY - Car Maintenance Mini Bundle is for those who’d rather try sorting it themselves before calling anyone—or just enjoy fixing things because it’s oddly satisfying. With modules in Car Maintenance, Bicycle Maintenance, Mobile Phone Repairing, Personal Hygiene, and Gardening, this bundle offers a quirky yet useful mix for day-to-day life. Whether it's a squeaky chain, a phone on life support, or a car that sounds suspiciously expensive, this bundle gives you the basics to start figuring things out calmly—possibly with tea in hand. The DIY - Car Maintenance Mini Bundle is your digital guide to fixing what others usually ignore. Learning Outcomes: Learn to handle everyday issues in car maintenance. Understand basic repair needs for bicycles and frames. Identify phone repair issues before they get expensive. Develop personal hygiene routines for health and upkeep. Apply garden care tips to maintain outdoor spaces. Strengthen self-management through daily DIY tasks. Who is this Course For: People tired of waiting days for small repairs. Car owners interested in simple fixes and upkeep. Cyclists wanting to stop squeaks and slow brakes. Gardeners keen on maintaining tidy outdoor spaces. Tech users interested in basic phone repairs. Parents teaching life skills in a digital format. DIYers looking for non-technical maintenance knowledge. Anyone who’s said “I’ll fix it myself” once. Career Path: Car Valeting Assistant – £23,500/year Bicycle Shop Support – £21,000/year Mobile Repair Assistant – £24,000/year Gardening Assistant – £22,500/year Vehicle Maintenance Scheduler – £25,000/year Self-employed DIY Service Provider – varies

The Facilities Management in the Workplace Mini Bundle is a tidy solution for those managing the moving parts of a busy operation. With training in Logistics and Transportation, Supply Chain Management, Operations Management, Purchasing and Procurement, and Quantity Surveying, it delivers core knowledge for running things behind the scenes—efficiently, and without spreadsheets attacking you in your sleep. Whether you’re already in a support role or eyeing a future one, this bundle helps you grasp how things flow, get bought, stored, moved, and monitored. The Facilities Management in the Workplace Mini Bundle won’t turn you into a wizard overnight, but it will help you get through Monday with fewer surprises. Learning Outcomes: Understand logistics processes in business and workplace settings. Learn how supply chains operate from order to delivery. Apply operational thinking to improve organisational efficiency. Recognise basic principles in purchasing and procurement roles. Understand how quantity surveying fits into project control. Improve awareness of coordination within operational functions. Who is this Course For: Staff working in operations and logistics departments. Professionals overseeing supply or procurement chains. Admins supporting facility or workplace operations. Purchasing teams looking to improve internal processes. Quantity surveying assistants in need of foundational theory. Workplace coordinators juggling resources and delivery planning. New hires in warehouse, facility, or logistics settings. Anyone who’s ever muttered “where did it all go?” Career Path: Facilities Coordinator – £28,000/year Logistics Administrator – £27,500/year Procurement Assistant – £26,500/year Supply Chain Analyst (Junior) – £29,000/year Quantity Surveyor Assistant – £30,000/year Operations Assistant – £26,000/year

The Facilities Management and Maintenance Mini Bundle brings together the must-haves of smooth workplace management. You’ll get content in Logistics and Transportation, Supply Chain Management, Operations Management, GDPR, and HR—designed to help you keep teams running, goods moving, and data on the right side of legal. It’s ideal for those quietly holding things together behind the scenes. Whether you’re supervising an office move, managing stock, or handling HR emails at 9:01am on a Monday, this bundle gives you the know-how to keep things ticking. The Facilities Management and Maintenance Mini Bundle is for people who make things happen—often with no one noticing. Learning Outcomes: Manage transport and supply processes across different settings. Understand the basics of workplace operations and systems. Learn supply chain flow from order to delivery. Apply GDPR rules in administrative and digital settings. Handle workplace HR tasks and key policy areas. Support facility efficiency with structured planning methods. Who is this Course For: Facilities assistants managing logistics and internal resources. Admin staff working across HR and operations teams. Procurement or supply support workers needing extra clarity. Workplace managers organising stock, teams, or space. Office coordinators managing staff records and purchases. Staff handling GDPR-sensitive admin in workplace settings. Team leaders juggling resources, forms, and schedules. Anyone keeping office chaos (mostly) under control. Career Path: Facilities Administrator – £27,000/year HR Support Officer – £26,500/year Operations Team Assistant – £28,000/year GDPR/Data Admin Support – £25,000/year Supply Chain Coordinator – £29,000/year Workplace Logistics Assistant – £26,500/year