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ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

This radical way of building empathy is inspired by the work of the ‘Roots of Empathy’ organisation in Canada. Roots of Empathy (ROE) is dedicated to building caring and peaceful societies through the development of empathy in children. It is a parenting education programme for elementary school students (between the ages of 3 to 14 years) based on monthly visits to the classroom by a parent and infant from the school neighbourhood. Course Category Behaviour and Relationships Autism and Communication Meeting emotional needs Description This radical way of building empathy is inspired by the work of the ‘Roots of Empathy’ organisation in Canada. As Mary Gordon founder of this way of working describes: ‘By regular visits to the classroom of local mums and their children build an empathic relationship with the baby.MARY GORDON Roots of Empathy (ROE) is dedicated to building caring and peaceful societies through the development of empathy in children. It is a parenting education program for elementary school students (between the ages of 3 to 14 years) based on monthly visits to the classroom by a parent and infant from the school neighbourhood. We teach teachers and educators to help children to observe, over the school year, how their baby forms an attachment to his or her parent. Children are encouraged to record how the infants develop. The children learn to spot their babies cues and unique temperament, while celebrating developmental milestones. Children are prepared for responsible and responsive parenting as they increase their knowledge about human development, learning, and infant safety. The baby project program brings about the development of empathy and emotional literacy: As children learn to take the perspective of others they are less likely to hurt through bullying, exclusion, aggression, and violence. Children learn how to challenge cruelty and injustice in their own classroom. Messages of social inclusion and activities that are consensus-building contribute to a culture of caring that changes the tone of the classroom. Involving fathers and men provides rich models of male nurturance Testimonials ‘13% increase in empathy scores for our year 1s’ ‘Years 2s empathy had increased by 35%’ ‘Now that I am older I can be happy for other people’ (6 year old) ‘Everyone is special – thats the truth – but when I was small I thought its not fair when someone got a present and I didn’t’ (7 year old) Dramatic improvements in children taking responsibility for actions and being less defiant over the year of the project. Learning Objectives Understanding of method and approach to building empathy with babies Full understanding of background to this approach Practical advice received as to how to set up baby project in classrooms across school Who Is It For ? Teachers School leaders Project Coordinators Social Care Course Content We will provide theoretical and evidence back ground to impact of this work. We will describe existing UK school based work. We will inspire staff in attendance to want to actively engage in this work There may even be a baby to hold!!

Career Development and Passion course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Career Development and Passion. Our course starts with the basics of Career Development and Passion and gradually progresses towards advanced topics. Therefore, each lesson of this Career Development and Passion is intuitive and easy to understand. So, stand out in the job market by completing the Career Development and Passion course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Career Development and Passion course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Module 01: Career 11:01 1: Modiule 01: Career 11:01 Module 02: Self-Improvement 09:39 2: Self-Improvement 09:39 Module 03: Passion 11:05 3: Passion 11:05 Module 04: Chase the Passion 10:55 4: Chase the Passion 10:55 Module 05: Be Good at Your Passion 17:15 5: Be Good at Your Passion 17:15 Module 06: Passion and Money 10:29 6: Passion and Money 10:29 Module 07: Master Your Mindset 14:15 7: Master Your Mindset 14:15 Module 08: Preparation for Success 16:35 8: Preparation for Success 16:35 Module 09: Job Hunting 16:16 9: Job Hunting 16:16 Module 10: Acing Your Interview 14:38 10: Acing Your Interview 14:38 Module 11: Prosper in Career 11:43 11: Prosper in Career 11:43 Order Your CPD Quality Standard Certificate (Optional) 01:00 12: CPD Certificate (Optional) 01:00 Who is this course for? Anyone from any background can enrol in this Career Development and Passion course. Requirements To enrol in this Career Development and Passion course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Career Development and Passion. Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed CPD Quality Standard Certificate Digital certificate - £7.99

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Overview Vulnerable people who are dependent on others may lose their freedom and anatomy. In order to protect their liberty, the Deprivation of Liberty Safeguards (DoLS) was established. Enhance your knowledge of this legal framework and learn how to provide care without compromising the freedom of individuals with our Deprivation of Liberty Safeguards Training course. The course will describe the core principles of DoLS. Here, you will be able to enhance your knowledge of the Mental Capacity Act. Furthermore, you will grasp the skills required for DoLS assessment. The informative modules will also educate you on the DoLS procedures allocated for hospitals and care homes.  After the completion of the course, you will receive a recognised certificate of achievement. This certificate will be beneficial in seeking a career in the relevant industry. Join now! Course Preview Learning Outcomes Familiarise yourself with the principles of DoLS Understand the significance of the Mental Capacity Act and UK law Gain in-depth knowledge of the DoLS assessment process Learn about the DoLS procedures in hospitals and care homes Know the important roles associated with DoLS and LPS Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? DoLS Assessment DoLS Procedures Who Should Take This Deprivation of Liberty Safeguards Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Deprivation of Liberty Safeguards Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Deprivation of Liberty Safeguards Training course will equip you with effective skills and abilities and help you explore career paths such as  Deprivation of Liberty Safeguards (DoLS) Assessor Mental Health Support Worker Social Worker Healthcare Advocate Care Home Manager Module 01: Applying Authorisation to Safeguards Applying Authorisation to Safeguards 00:13:00 Module 02:DoLS Procedures in Hospitals & Care Homes DoLS Procedures in Hospitals & Care Homes 00:13:00 Module 03:Important Roles Relating to DoLS and LPS Important Roles Relating to DoLS and LPS 00:14:00 Module 04:The DoLS Assessment Process The DoLS Assessment Process 00:12:00 Module 05:The Importance of the Mental Capacity Act and UK Law The Importance of the Mental Capacity Act and UK Law 00:15:00 Module 06:Understanding the Principles of DoLS Understanding the Principles of DoLS 00:14:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: If you are engaging and hiring employees, you need to know how to manage them safely. Through this course, you will learn about employee management, recruitment and recognition. Learning the effective ways and strategies of employee management, recruitment and recognition will help in the harmony of the business that will lead to the success of your human resources and business. In this course you will learn the necessary skills, knowledge and information about employee management, recruitment and recognition .   Who is the course for? Human resource managers or training specialists who want to become an expert in managing contractors and temporary employees People who have an interest in learning about employee recognition and training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Recruitment Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Human Resource Manager Training Specialist Supervisor Recruitment Introduction to Recruitment 00:15:00 Recruitment 01:00:00 Shortlisting 00:15:00 Selection 01:00:00 Definitions of Training and Development 00:15:00 Considerations in the Design of Training Programmes 00:15:00 Implementing Training 00:15:00 Learning Methods 00:30:00 Employee Management Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Millennials and Onboarding 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Engaging the Millennial Employee 01:00:00 Module Seven - Following Up With the Millennial Employee 01:00:00 Module Eight - Setting Expectations with the Millennial Employee 01:00:00 Module Nine - Mentoring the Millennial 01:00:00 Module Ten - Assigning Work to the Millennial Employe 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Management Course: Millennial Onboarding- Activities 00:00:00 Employee Recruitment Module One - Getting Started 00:30:00 Module Two - Defining and Knowing the Position 01:00:00 Module Three - Hiring Strategy 01:00:00 Module Four - Lure in Great Candidates 01:30:00 Module Five - Filtering Applicants to Interview 01:00:00 Module Six - The Interview (I) 01:00:00 Module Seven - The Interview (II) 01:00:00 Module Eight - Selection Process (I) 01:00:00 Module Nine - Selection Process (II) 01:00:00 Module Ten - Making an Offer 01:00:00 Module Eleven - Onboarding 01:00:00 Module Twelve - Wrapping Up 00:30:00 Diploma in Recruitment Management- Activities 00:00:00 Employee Recognition Module One - Getting Started 00:30:00 Module Two - The Many Types of Incentive 01:00:00 Module Three - Designing Employee Recognition Programs 01:00:00 Module Four - How To Get The Buzz Out 01:00:00 Module Five - It Starts From The Top! 01:00:00 Module Six - Creating a Culture of Recognition 01:00:00 Module Seven - The Best Things In Life Are Free! 01:00:00 Module Eight - A Small Gesture Goes A Long Way 01:00:00 Module Nine - Pulling Out The Red Carpets 01:00:00 Module Ten - The Don'ts of Employee Recognition 01:00:00 Module Eleven - Maintaining Employee Recognition Programs 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Recognition Training Course- Activities 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Recruitment Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Recruitment Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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Concentrate better and Increase the Capacity of your Memory Are you someone who is making careless mistakes during work struggling with memory retention? Or do you just want to improve your focus and your memory capacity? Then this course will be perfect for your needs! If you are one of those people who is struggling with temporary memory loss or you are losing attention during work, this course will be helpful to retain your memory. You will also learn the necessary skills that allow managers to connect with their employees on an emotional level and motivate them to focus on their work and how to reach their personal and company goals. You will be able to increase your productivity and get the best result from your hard work. Most importantly, expanding your memory capacity and improve your day to day activity will be lot easier. This course is ideal for you since you will be able to learn about how memory is gained and how it should be restored for you to enjoy or learn from the past. Course Highlights Personal Development: Attention Management and Memory Increase is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Personal Development: Attention Management and Memory Increase into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Personal Development: Attention Management and Memory Increase Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Personal Development: Attention Management and Memory Increase is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Personal Development: Attention Management and Memory Increase is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Attention Management Module One - Getting Started FREE 00:30:00 Module Two - Introduction to Attention Management FREE 00:30:00 Module Three - Types of Attention 01:00:00 Module Four - Strategies for Goal Setting 01:00:00 Module Five - Meditation 01:00:00 Module Six - Training Your Attention 01:00:00 Module Seven - Attention Zones Model 01:00:00 Module Eight - SMART Goals 01:00:00 Module Nine - Keeping Yourself Focused 01:00:00 Module Ten - Procrastination 01:00:00 Module Eleven - Prioritizing Your Time 01:00:00 Module Twelve - Wrapping Up 00:30:00 Attention Management- Activities 00:00:00 Memory Increasing Techniques How Memory is Gained 01:00:00 How can You Improve Your Memory 01:00:00 A Great Technique for Improving Your Memory 01:00:00 A Healthy Lifestyle for an Improved Memory 01:00:00 Remembering Things by Association 01:00:00 Ways to Improve Your Memory 01:00:00 Conclusion 00:15:00 Mock Exam Final Exam

Boost Your Career By Enrolling In This Line Management, Team Building & Management Certified Bundle To Overcome Your Challenges! 6 in 1 Line Management, Team Building & Management Certified Bundle Improve your knowledge and enhance your skills to succeed with this Line Management, Team Building & Management Certified bundle. This Line Management, Team Building & Management Certified bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Line Management, Team Building & Management Certified Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Line Management Course 02: Team Management and Leadership Development Training Course 03: Team Building & Management Diploma Course 04: Diploma in Performance Management Course 05: Conflict Management Training Course 06: Workplace Productivity Course All the courses under this Line Management, Team Building & Management Certified bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Line Management, Team Building & Management Certified bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Line Management, Team Building & Management Certified bundle, you can achieve your dreams and train for your ideal career. This Line Management, Team Building & Management Certified bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us for Line Management, Team Building & Management Certified? All-in-one package of 6 premium courses' Line Management, Team Building & Management Certified bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments with this Line Management, Team Building & Management Certified Bundle 24/7 Tutor Support available with this Line Management, Team Building & Management Certified Bundle Start your learning journey straightaway! This Line Management, Team Building & Management Certified's curriculum has been designed by Line Management, Team Building & Management Certified experts with years of Line Management, Team Building & Management Certified experience behind them. The Line Management, Team Building & Management Certified course is extremely dynamic and well-paced to help you understand Line Management, Team Building & Management Certified with ease. You'll discover how to master the Line Management, Team Building & Management Certified skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Line Management, Team Building & Management Certified bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Line Management, Team Building & Management Certified bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Line Management, Team Building & Management Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Duration 5 Days 30 CPD hours This course is intended for This course will prepare participants to take the FC0-U61 exam to obtain the IT Fundamentals+ certification and help participants learn some of the basic principles and techniques of providing PC, mobile, applications, and network support. Overview On course completion, participants will be able to: - Set up a computer workstation and use basic software applications. - Explain the functions and types of devices used within a computer system. - Apply basic computer maintenance and support principles. - Describe some principles of software and database development. - Configure computers and mobile devices to connect to home networks and to the Internet. - Identify security issues affecting the use of computers and networks. This course will prepare participants to take the FC0-U61 exam to obtain the IT Fundamentals+ certification and help participants learn some of the basic principles and techniques of providing PC, mobile, applications, and network support. 1 - Identifying Computer Hardware Identify Types of Computing Devices Identify Internal Computer Components Common Computer Connector Types Identify Common Peripheral Devices 2 - Identifying Computer Software Compare Functions and Features of Common Operating Systems Identify Application Software 3 - Setting Up a Basic Workstation Connect Hardware Install and Configure Operating Systems Install and Configure Applications Configure Accessibility Options 4 - Configuring Network Access Network Connection Types Install and Configure a SOHO Router Network and Alternative Technologies Sharing and Storage Methods 5 - Working with Files, Folders, and Applications Create Files Navigate a File Structure Manage Files and Folders Compress and Extract Files Create Screen Captures 6 - Configuring and Using Wireless Devices Configuring Wireless Devices Use Wireless Devices 7 - Securing Computing Devices Identify Security Threats Apply Security Best Practices Perform Secure Web Browsing 8 - Supporting Computers and Users Environmental and Safety Concepts Back Up and Restore Data Manage Software Implement Basic Support Measures Additional course details: Nexus Humans CompTIA IT Fundamentals Plus Certification (ITF Plus) (Exam FCO-U61) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA IT Fundamentals Plus Certification (ITF Plus) (Exam FCO-U61) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.