42856 Learning courses in Leeds delivered Online

Project Management: Level 7 Project Management "Connect, coordinate, finish."- Enrol right away in our Level 7 Project Management course to boost your career! Do you strive to learn new things on a constant basis in order to expand your knowledge and abilities? A Level 7 Project Management course is then ready for you to check out. This Level 7 Project Management course is organised into a number of modules. Furthermore, we always emphasise time convenience and high-quality learning. It is for this reason that the Level 7 Project Management course is self-paced. So, there is no hurry for you to begin and finish this Level 7 Project Management course. You will learn both conventional and modern project management ideas during our Level 7 Project Management course. With the help of our Level 7 Project Management course's 17 interesting modules, you'll learn more about the methods, standards, and methodology adopted in projects as well as those employed by your company. Those who are new to project management will also benefit from this Level 7 project management course by learning how to lead and participate in projects more successfully. The Level 7 Project Management Course's features include defining a project, planning a project, managing project quality and risk, managing project scope, managing project time, managing project communication, and managing global projects. Hence, enrol right away in this Level 7 Project Management course to give yourself a strategic advantage over your competitors. Special Offers of this Project Management: Level 7 Project Management Course This Project Management: Level 7 Project Management Course includes a FREE PDF Certificate. Lifetime access to this Project Management: Level 7 Project Management Course Instant access to this Project Management: Level 7 Project Management Course Get FREE Tutor Support to this Project Management: Level 7 Project Management Course Project Management: Level 7 Project Management Elevate your career with our Project Management: Level 7 Project Management course, designed to teach both conventional and modern project management principles. With 17 engaging modules, the Project Management: Level 7 Project Management course covers essential methodologies, standards, and processes to effectively lead or participate in projects. Who is this course for? Project Management: Level 7 Project Management Everyone looking to improve their knowledge and abilities, including students, recent graduates, and job seekers, should enrol in this Level 7 Project Management course. This Level 7 Project Management course should not be missed if you are a lifelong learner.. Requirements Project Management: Level 7 Project Management To enrol in this Project Management: Level 7 Project Management Course, students must fulfil the following requirements. To join in our Project Management: Level 7 Project Management Course, you must have a strong command of the English language. To successfully complete our Project Management: Level 7 Project Management Course, you must be vivacious and self driven. To complete our Project Management: Level 7 Project Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Level 7 Project Management Course. Career path Project Management: Level 7 Project Management Level 7 Project Management course is appropriate for project managers and owners who want to hone their skills. This Level 7 Project Management course can also help professionals who want to increase their production and efficiency. However, this Level 7 Project Management course will enhance your CV and employability skills.

Level 1 Award In Skills for Childcare Do you want to start a career in Child Care or improve your Child Care skills? So, this Level 1 Award In Skills for Childcare course is suitable for you. The Level 1 Award In Skills for Childcare course covers basic to advanced Child Care topics, allowing you to improve your skills. This Level 1 Award In Skills for Childcare course teaches how to respect and value children. Also, the Level 1 Award In Skills for Childcare course is suitable for learning any consequences of working in early years settings. Our Level 1 Award In Skills for Childcare can help you with your personal growth and development as well as your young children’s wellbeing. So, if you want to avance your career, enrol in the Level 1 Award In Skills for Childcare course immediately! Learning Outcomes Of Level 1 Award In Skills for Childcare After completing the Level 1 Award In Skills for Childcare course, the learner will be able to – Respecting and valuing children through the Level 1 Award In Skills for Childcare course. This Level 1 Award In Skills for Childcare describes how to work in an early years setting. The Level 1 Award In Skills for Childcare course also explains the growth and development of young children Special Offers of this Level 1 Award In Skills for Childcare Course This Level 1 Award In Skills for Childcare Course includes a FREE PDF Certificate Lifetime access to this Level 1 Award In Skills for Childcare Course Instant access to this Level 1 Award In Skills for Childcare Course Get FREE Tutor Support to this Level 1 Award In Skills for Childcare Course Level 1 Award In Skills for Childcare Enhance your childcare expertise with the Level 1 Award in Skills for Childcare course, designed to cover a wide range of topics from basic to advanced levels. This comprehensive program teaches you the importance of respecting and valuing every child, fostering an inclusive environment. The Level 1 Award in Skills for Childcare course is ideal for understanding the consequences of working in early years settings, ensuring you are well-prepared for the challenges ahead. Moreover, this course supports your personal growth and development, while prioritizing the well-being of young children. Enroll in the Level 1 Award in Skills for Childcare course today and make a positive impact in childcare! Who is this course for? Level 1 Award In Skills for Childcare This Level 1 Award In Skills for Childcare course is suitable for anyone who is aspiring to know this subject to enhance their knowledge. Requirements Level 1 Award In Skills for Childcare To enrol in this Level 1 Award In Skills for Childcare Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 1 Award In Skills for Childcare Course. Be energetic and self-motivated to complete our Level 1 Award In Skills for Childcare Course. Basic computer Skill is required to complete our Level 1 Award In Skills for Childcare Course. If you want to enrol in our Level 1 Award In Skills for Childcare Course, you must be at least 15 years old. Career path Level 1 Award In Skills for Childcare After completing this Level 1 Award In Skills for Childcare course, you may be able to pursue a variety of promising career opportunities, such as nursery, childcare and education.

Master Microsoft Office 2016 with our comprehensive course tailored for beginners. Learn essential skills in Word, Excel, PowerPoint, and more to boost your productivity and efficiency. Perfect for beginners looking to enhance their proficiency in office software. Enroll now and unlock the full potential of Microsoft Office!

🌟 Unlock the Power of Effective Verbal Communication Mastery 🌟   Are you ready to elevate your communication skills and leave a lasting impression in every conversation? Welcome to the transformative journey of our comprehensive online course: 'Effective Verbal Communication Mastery: Telephone and Conference Etiquette'!   MODULE 1: INTRODUCTION Embark on this enriching journey by understanding the fundamental principles of verbal communication. Gain insights into the significance of effective communication in today's interconnected world. Lay the groundwork for success by grasping the nuances of verbal exchanges and their impact on professional relationships. MODULE 2: PREPARATION AND PLANNING Master the art of preparation and strategic planning for every communication endeavor. Discover techniques to organize your thoughts, structure your conversations, and anticipate potential challenges. Learn how meticulous planning can enhance your verbal communication skills and set you apart in any situation. MODULE 3: TELEPHONE TACTICS Dive into the specifics of telephone etiquette and tactics. Uncover the secrets to engaging phone conversations that leave a lasting positive impression. From tone modulation to effective listening, grasp the subtleties that make your telephone interactions impactful and meaningful. MODULE 4: CONCLUSION Synthesize your learnings and embark on your journey towards becoming a verbal communication virtuoso. Summarize key takeaways, consolidate your newfound knowledge, and set actionable goals to implement your skills confidently. Prepare to leave a remarkable mark in every communication scenario.   Join our course now and unlock the potential to: ✨ Navigate professional conversations with finesse ✨ Cultivate impactful verbal communication skills ✨ Enhance your confidence in telephone and conference interactions ✨ Build lasting relationships through effective communication strategies   Don't miss this opportunity to revolutionize your communication prowess. Enroll now in 'Effective Verbal Communication Mastery: Telephone and Conference Etiquette' and witness the transformation in your interactions! Sign up today to embark on a journey toward communication excellence! 🚀📞🌟 Course Curriculum INTRODUCTION Promo Winning Communication Skills for Telephone, Conference Calls 00:00 Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls 00:00 PREPARATION AND PLANNING Never Confuse Personal Phone Use with Business Telephone Use Again 00:00 Why Your Phone is the Best Secret Business App Ever 00:00 Planning Your Successful Phone Environment 00:00 Final Preparation for Your Successful Phone Meetings 00:00 Making Sure Your Phone Passes Your Friend Test 00:00 Planning for Winning Conference Calls 00:00 Look Prime Time Ready for Your Video Calls 00:00 Placing Phone Calls Like the Consummate Professional 00:00 Always Knowing the Best Time to Call Clients and Prospects 00:00 Now You will Never Wake Up a Client in the Middle of the Night 00:00 Answering the Phone so Everybody Knows You are Ready for Business 00:00 No Such Thing As Answering The Phone Too Quickly These Days 00:00 Your Clients Will Never Think You are Screaming At Them Again 00:00 TELEPHONE TACTICS Knowing How to Sound Your Very Best - Every Time 00:00 The Right Way to Put Someone On Hold 00:00 Making Sure They Only Hear the Magic of Your Voice 00:00 Being a Professional to Every Generation, Regardless of Your Own Preferences 00:00 Voicemail That Soothes, Not Angers 00:00 Best Voicemail Messages for Success 00:00 Take 1, Take 2, Take 3 Until You Get It Right 00:00 Never Be Busy for Clients and Bosses Again 00:00 Making Your Phone Disappear At the Perfect Moments 00:00 Tit for Tat and Text for Text 00:00 Better Than the Best Hollywood Goodbyes 00:00 CONCLUSION Conclusion - You Are Now a Master of the Telephone for Every Business Situation 00:00

Overview This Life Hack With Colour Psychology course will unlock your full potential and will show you how to excel in a career in Life Hack With Colour Psychology. So upskill now and reach your full potential. Everything you need to get started in Life Hack With Colour Psychology is available in this course. Learning and progressing are the hallmarks of personal development. This Life Hack With Colour Psychology will quickly teach you the must-have skills needed to start in the relevant industry. In This Life Hack With Colour Psychology Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Color Psychology skills to help you advance your career. Acquire a comprehensive understanding of various Color Psychology topics and tips from industry experts. Learn in-demand Color Psychology skills that are in high demand among UK employers, which will help you to kickstart your career. This Life Hack With Colour Psychology course covers everything you must know to stand against the tough competition in the Life Hack With Colour Psychology field.  The future is truly yours to seize with this Life Hack With Colour Psychology. Enrol today and complete the course to achieve a Life Hack With Colour Psychology certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Life Hack With Colour Psychology course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Life Hack With Colour Psychology course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Life Hack With Colour Psychology course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Life Hack With Colour Psychology is suitable for anyone aspiring to start a career in Life Hack With Colour Psychology; even if you are new to this and have no prior knowledge on Life Hack With Colour Psychology, this course is going to be very easy for you to understand.  And if you are already working in the Life Hack With Colour Psychology field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Life Hack With Colour Psychology course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Life Hack With Colour Psychology course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Life Hack With Colour Psychology course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Life Hack With Colour Psychology course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Unit 01: Welcome to Lifehacking with Color Psychology Introduction: Use Color to Ramp up Your Influence 00:03:00 What Is Color and How Can It Affect You? 00:03:00 Unit 02: Taste the Rainbow: The Warm Colors Red: Warning. -This Lecture Is Not For People With High Blood Pressure! 00:06:00 Orange: Use This Color Trick to Be More Productive At Work 00:03:00 Yellow: Could This Color Be Disturbing the Peace at Home? 00:05:00 Unit 03: Cool Like That: The Cool Colors Green: Your Best Friend on a Busy Tuesday at Work 00:06:00 Blue: This Power Color Can Help Get You the Vote or the Job. 00:07:00 Purple: A Go-To Color for Gurus 00:03:00 Unit 04: The Big Crayon Box: "Special" Colors Brown and Tan: The Best Colors to Help Salvage Your Reputation. 00:07:00 Silver and Gray: For Modern People Only 00:02:00 White: How to Make Your Website More Professional. 00:04:00 Black: Learn why this Color is Best Kept OUT of the Classroom. 00:05:00 Pink: How This Color Will Help Your Sports Team Win Again and Again. 00:04:00 Unit 05: Putting It All Together Case Study #1: Influence the Audience's Mood through Color in Film/Animation 00:08:00 Case Study #2: What I Wore to my Last Job Interview 00:08:00 Case Study #3: How to Use Color Psychology to Boost Your Website (New Site) 00:13:00 Unit 06: Updates, Extras, and Goodies Thank You for Taking This Course. 00:01:00

Description: Using Social Media for business is a must nowadays because of the growing popularity of the social media. Social Media plays a vital role in marketing. Social Media Examiner Online Magazine reveals that 86% of marketers in 2013 considered social media to be essential for their business where 49% of marketers choose Facebook as their primary social media platform. In An Introduction to Social Media for Business - Complete Video Course, you will learn the tips and techniques for using Social media for your Business. The course covers all most all the social Medias including Facebook, Twitter, Pinterest, and LinkedIn. Apart from these, the course will teach you Google Plus advertising and networking. Finally, the course shows you the procedures for running and managing a YouTube channel. To sum up, the course will help you to be an expert user of Social media for business purposes. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? An Introduction to Social Media for Business - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our An Introduction to Social Media for Business - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Pinterest What is Pinterest? FREE 00:18:00 How to Create an Account 00:05:00 Putting a Pinterest Browser Button for Convenience 00:04:00 Connecting to Social Networks 00:14:00 Verifying Your Web Site 00:03:00 Setting Up Initial Business Account Profile 00:06:00 Creating Boards 00:17:00 Pinning Items That Interest You 00:06:00 Using Pins 00:12:00 Widgets 00:17:00 Exploring Types of Widgets 00:07:00 Adding a Pin It Widget to Your Site 00:04:00 Facebook How Facebook Works 00:30:00 Setting up Facebook Business Page 00:08:00 Adding Background Graphics and Uploading Pictures 00:14:00 Page Settings 00:07:00 Using Basic Facebook Controls 00:04:00 Posts that Engage Your Fans 00:18:00 Business Overview and Page Info 00:04:00 Invite Friends to Your Facebook Page 00:04:00 Call To Action Button 00:02:00 Viewing Your Notifications 00:02:00 Facebook Promotions 00:14:00 Managing Your Facebook 00:09:00 Twitter What You Need to Start with Twitter 00:15:00 How to Create Twitter Profile 00:09:00 How to Update Your Profile 00:05:00 Building Your Twitter Network 00:09:00 How and When to Tweet 00:08:00 Twitter Analytics 00:03:00 Google+ Advertising and Networking Offerings from Google 00:10:00 How to Create an Account 00:04:00 Privacy Settings 00:10:00 Adding Friends 00:02:00 Using Google+ 00:11:00 Posts 00:01:00 Creating an Ad With Google 00:08:00 Google Analytics 00:07:00 Google Analytics 00:04:00 Diagnose Landing Pages 00:03:00 LinkedIn The Potential of LinkedIn's Network 00:16:00 Creating a LinkedIn Account 00:11:00 Enhancing Careers with LinkedIn 00:10:00 Finding a Job with LinkedIn Job Boards 00:05:00 Be Identifiable 00:09:00 Connecting with Others 00:17:00 Creating a Post 00:02:00 Mining Your Contacts Networks 00:03:00 Staying in Touch with Your Connections 00:13:00 Creating a Linked Company Page 00:04:00 YouTube Channels Skills Needed for Interesting Video 00:14:00 Skills Needed for Interesting Video: The Story 00:06:00 Skills Needed for Interesting Video: The Story (Cont.) 00:02:00 Skills Needed for Interesting Video Planning 00:08:00 How to Manage Your YouTube Account 00:10:00 How to Create Your YouTube Account 00:07:00 How to Create a YouTube Channel 00:04:00 Browsing YouTube Channels 00:02:00 Video Manager 00:04:00 Creator Studio 00:06:00 Create Video 00:08:00 Mock Exam Mock Exam- An Introduction to Social Media for Business - Complete Video Course 00:20:00 Final Exam Final Exam- An Introduction to Social Media for Business - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Anyone who owns or works in a food business and deals with food or surfaces that might touch food is called a Food Handler. Food handlers must receive Food Hygiene and Safety training, and this Food handlers course will teaches you how to understand Food Hygiene and Safety hazards, avoid cross-contamination and how to manage allergens. To ensure Food Hygiene and Safety and prevent foodborne illnesses, it's crucial to understand and abide by hygiene regulations when handling food. Food Hygiene and Safety is paramount, and food handlers play a significant role in maintaining Food Hygiene and Safety by following proper procedures. Therefore, it's critical that we recognize the importance of our role in promoting Food Hygiene and Safety and preventing illnesses. In a food business, people who handle food may do lots of different tasks like making, cooking, serving, and storing food. They might also work in making, processing, delivering, or preserving food. Food Hygiene and Safety training is crucial in all these activities to keep food safe for everyone to eat. Key Features: This Food Handlers Certificate Course is CPD Certified Free Certificate from Reed CIQ Approved Food Handlers Certificate Course. Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Food Hygiene and Safety Module 02: Foodborne Microorganisms & Contamination Module 03: Time and Temperature Controls Module 04: Safe Food Handling Procedures Module 05: Proper Food Storage Module 06:Food Hygiene and Safety for Specific Food Types Module 07: Allergen Awareness and Management Module 08: Equipment Sanitation & Maintenance Module 09: Personal Hygiene Protocol Module 10: Cleaning and Sanitizing Procedures Module 11: Foodborne Illnesses and Symptoms Module 12: HACCP Principles & Implementation Module 13:Food Hygiene and Safety Regulations in the US Module 14:Food Hygiene and Safety Audits & Inspections Learning Outcomes Attain mastery in Food Hygiene and Safety principles for optimal protection. Implement effective strategies to maintain Food Hygiene and Safety standards. Develop proficiency in handling Food Hygiene and Safety protocols in diverse settings. Demonstrate comprehensive knowledge of Food Hygiene and Safety regulations. Apply critical thinking to assess and address Food Hygiene and Safety risks. Utilize advanced techniques to enhance Food Hygiene and Safety practices. Certification After completing this Food Handlers Certificate course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Food Handlers Certificate 3:50:27 1: Module 1: Introduction to Food Safety 13:56 2: Module 2: Foodborne Microorganisms & Contamination 19:00 3: Module 3: Time and Temperature Controls 14:39 4: Module 4: Safe Food Handling Procedures 23:30 5: Module 5: Proper Food Storage 12:38 6: Module 6: Food Safety for Specific Food Types 20:53 7: Module 7: Allergen Awareness and Management 10:58 8: Module 8: Equipment Sanitation & Maintenance 16:44 9: Module 9: Personal Hygiene Protocol 11:51 10: Module 10: Cleaning and Sanitizing Procedures 10:10 11: Module 11: Foodborne Illnesses and Symptoms 10:20 12: Module 12: HACCP Principles & Implementation 21:42 13: Module 13: Food Safety Regulations in the US 19:00 14: Module 14: Food Safety Audits & Inspections 23:06 15: CPD Certificate - Free 01:00 16: Leave A Review 01:00 Who is this course for? Individuals seeking to specialize in Food Hygiene and Safety management, ensuring mastery of Food Hygiene and Safety principles. Professionals aiming to advance their career prospects in the food industry by acquiring expertise in Food Hygiene and Safety practices. Aspiring entrepreneurs planning to establish food-related businesses and requiring comprehensive knowledge of Food Hygiene and Safety regulations. Restaurant owners committed to upholding impeccable Food Hygiene and Safety standards in their establishments. Students pursuing a career in food service or hospitality management and desiring expertise in Food Hygiene and Safety protocols. Career path Food Hygiene and Safety Consultant for Bakeries - £24K to 35K/year Regulatory Compliance Officer in Food Industry - £20K to 30K/year Bakery Health and Safety Coordinator - £22K to 35K/year Food Inspection Officer in Local Authority Quality Assurance Technician - £20K to 30K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Anyone who owns or works in a food business and deals with food or surfaces that might touch food is called a Food Handler. Food handlers must receive Food Hygiene and Safety training, and this Food handlers course will teaches you how to understand Food Hygiene and Safety hazards, avoid cross-contamination and how to manage allergens. To ensure Food Hygiene and Safety and prevent foodborne illnesses, it's crucial to understand and abide by hygiene regulations when handling food. Food Hygiene and Safety is paramount, and food handlers play a significant role in maintaining Food Hygiene and Safety by following proper procedures. Therefore, it's critical that we recognize the importance of our role in promoting Food Hygiene and Safety and preventing illnesses. In a food business, people who handle food may do lots of different tasks like making, cooking, serving, and storing food. They might also work in making, processing, delivering, or preserving food. Food Hygiene and Safety training is crucial in all these activities to keep food safe for everyone to eat. Key Features: This Food Handlers Certificate Course is CPD Certified Free Certificate from Reed CIQ Approved Food Handlers Certificate Course. Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Food Hygiene and Safety Module 02: Foodborne Microorganisms & Contamination Module 03: Time and Temperature Controls Module 04: Safe Food Handling Procedures Module 05: Proper Food Storage Module 06:Food Hygiene and Safety for Specific Food Types Module 07: Allergen Awareness and Management Module 08: Equipment Sanitation & Maintenance Module 09: Personal Hygiene Protocol Module 10: Cleaning and Sanitizing Procedures Module 11: Foodborne Illnesses and Symptoms Module 12: HACCP Principles & Implementation Module 13:Food Hygiene and Safety Regulations in the US Module 14:Food Hygiene and Safety Audits & Inspections Learning Outcomes Attain mastery in Food Hygiene and Safety principles for optimal protection. Implement effective strategies to maintain Food Hygiene and Safety standards. Develop proficiency in handling Food Hygiene and Safety protocols in diverse settings. Demonstrate comprehensive knowledge of Food Hygiene and Safety regulations. Apply critical thinking to assess and address Food Hygiene and Safety risks. Utilize advanced techniques to enhance Food Hygiene and Safety practices. Certification After completing this Food Handlers Certificate course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Food Handlers Certificate 3:50:27 1: Module 1: Introduction to Food Safety 13:56 2: Module 2: Foodborne Microorganisms & Contamination 19:00 3: Module 3: Time and Temperature Controls 14:39 4: Module 4: Safe Food Handling Procedures 23:30 5: Module 5: Proper Food Storage 12:38 6: Module 6: Food Safety for Specific Food Types 20:53 7: Module 7: Allergen Awareness and Management 10:58 8: Module 8: Equipment Sanitation & Maintenance 16:44 9: Module 9: Personal Hygiene Protocol 11:51 10: Module 10: Cleaning and Sanitizing Procedures 10:10 11: Module 11: Foodborne Illnesses and Symptoms 10:20 12: Module 12: HACCP Principles & Implementation 21:42 13: Module 13: Food Safety Regulations in the US 19:00 14: Module 14: Food Safety Audits & Inspections 23:06 15: CPD Certificate - Free 01:00 16: Leave A Review 01:00 Who is this course for? Individuals seeking to specialize in Food Hygiene and Safety management, ensuring mastery of Food Hygiene and Safety principles. Professionals aiming to advance their career prospects in the food industry by acquiring expertise in Food Hygiene and Safety practices. Aspiring entrepreneurs planning to establish food-related businesses and requiring comprehensive knowledge of Food Hygiene and Safety regulations. Restaurant owners committed to upholding impeccable Food Hygiene and Safety standards in their establishments. Students pursuing a career in food service or hospitality management and desiring expertise in Food Hygiene and Safety protocols. Career path Food Hygiene and Safety Consultant for Bakeries - £24K to 35K/year Regulatory Compliance Officer in Food Industry - £20K to 30K/year Bakery Health and Safety Coordinator - £22K to 35K/year Food Inspection Officer in Local Authority Quality Assurance Technician - £20K to 30K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.