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39976 Learning courses delivered On Demand

Web Application Penetration Tester - QLS Endorsed Bundle

By Imperial Academy

10 QLS Endorsed Courses for Programming | 10 Endorsed Certificates Included | Life Time Access

Web Application Penetration Tester - QLS Endorsed Bundle
Delivered Online On Demand
£599

Microsoft Office 2016 Certification Bundle with 5 Exams

By Hudson

The Microsoft Office Specialist (MOS) is a globally recognised qualification. Having a Microsoft Office Specialist certification on your CV demonstrates that you have gained the necessary expertise to competently use Microsoft applications, giving you a competitive advantage when job hunting as well as in the workplace. It will significantly increase your confidence, skills and employability. It will serve to objectively validate your IT skills and assist in your advancement in your chosen career.

Microsoft Office 2016 Certification Bundle with 5 Exams
Delivered Online On Demand
£839

HLTA - Level 4 Certificate for Higher Level Teaching Assistants (RQF)

4.9(27)

By Apex Learning

=> Updated Course <= Get Noticed By Recruiters in this Hiring Season by Developing Your Skills! Make a strong base as a teaching assistant and bright enough your education and training proficiency through a certified Level 4 Certificate for Higher Level Teaching Assistants (RQF) Qualifications. This Level 4 Certificate for Higher Level Teaching Assistants (RQF) course is awarded by an established Ofqual-regulated Awarding Organisation named Focus Awards Limited, which ensures you've demonstrated the requisite competency and this competence is acknowledged. It will provide you with essential skills that allow you to start or succeed in a successful teaching career. This most engaging Level 4 Certificate for Higher Level Teaching Assistants (RQF) course assures both professional and certified qualifications for you. With the special course materials that are online and accessible 24/7 from anywhere in the globe, you will be able to master the A-Z of education and training. The contents are designed to equip you with a fundamental and advanced understanding of all aspects of teaching and management, such as communication, relationship building, decision-making processes, innovation, and much more! It will also provide you with a prestigious acknowledgement that allows you to start or succeed in a successful teaching career. Enrol now and be the top-notch teaching professional!!! Why is this Level 4 Certificate for Higher Level Teaching Assistants (RQF)Perfect for You? Change Your Career: Join today and make a life-changing decision, get all the essential knowledge to transform your career. Advance Your Career: With our Regulated qualification, you can move up to the next level in your organisation with expertise. Upgrade Your Skills: Add value to your current educational profile and gain the skill sets to compete in your job role. Enhance Your Credibility: The Level 4 Certificate for Higher Level Teaching Assistants (RQF) Course is Ofqual, UK Govt. Regulated and Awarded by Focus Awards which adds value to your educational profile Cost Efficient: In most cases, British qualification starts from £3000 per annum, but with Apex Learning, you enjoy savings of up to 80% on your educational investment. 100% Money-Back Guarantee: We are confident about our course quality and want to provide the best service to our invaluable learners. That's why we provide 14 days Unconditional Full Money-Back Guarantee with this course to ensure a hassle-free purchase. Benefits you will gain from this Level 4 Certificate for Higher Level Teaching Assistants (RQF) course : Premium quality, intensive e-learning course materials Find a well-defined website for teaching 24/7 teacher assistance Step-by-step guidelines Budget-friendly price Earned recognition from the Uk's top awarding bodies Study in a user-friendly, advanced student portal Convenient and Flexible time limit Qualification Summary Qualification type: Focus Awards Level 4 Award Qualification title: Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Accreditation status: Accredited Level: 4 Guided Learning Hours (GLH): 87 Total Qualification Time (TQT): 360 Qualification number (QN): 601/8533/8 Course Curriculum Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) course comprises seven mandatory units. These are as follows: Awareness of special educational needs Child development and welfare Curriculum planning, delivery and assessment Developing skills to promote positive working relationships Promoting positive behaviour in children and young people Providing support for individual learners and small groups Understand the Higher Level Teaching Assistant role ****Qualification Curriculum**** **Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF)** Unit 1: Understand the Higher Level Teaching Assistant role Unit 2: Child development and welfare Unit 3: Awareness of special educational needs Unit 4: Promoting Positive Behaviour in Children and Young People Unit 5: Providing support for individual learners and small groups Unit 6: Developing skills to promote positive working relationships Unit 7: Curriculum planning, delivery and assessment ***Curriculum of The FREE Courses*** **Teaching Assistant** Module 01: Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communication with the Students Module 10: Career Prospects for TAs in the UK ** SEN Teaching ** Module 01: Special Education Needs (SEN) An Overview Module 02: SEN Support Module 03: High-Quality Teaching for Pupils with SEN Module 04: SEN Teaching Methodologies Module 05: Communication and Interaction Module 06: Cognition and Learning Module 07: Social, Emotional and Mental Health Difficulties Module 08: Sensory or Physical Needs Module 09: Working in Partnership **EYFS Teaching - Level 3** Module 01: Introduction to EYFS Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 Learning Outcomes What skills will I gain from this Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Course? Inclusive Teaching and Learning Teaching, Learning and Assessment Approaches Providing opportunities for English, Maths, ICT and Wider Skills Theories of Learning Communication Induction, Icebreakers and Ground Rules Creating a Scheme of Work Devising an Inclusive Teaching and Learning Plan (Session Plan) Understand the Higher Level Teaching Assistant role Self-Evaluation and Continuing Professional Development Learning Duration Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Total Qualification Time It is an estimate of the total amount of time anticipated that a learner would spend to demonstrate mastery of all learning outcomes to achieve the award of the qualification. The whole qualification time is defined as GLH and an estimate of the time a learner will devote to preparation, study, and assessment. It does not underlie supervision by a lecturer, supervisor, or tutor. In the case of qualification, the credit value is defined by TQT, and one credit corresponds to ten hours of learning. Guided Learning Hours for this qualification is 87. Total Qualification Time for this qualification is 360 hours. The total credit value for this qualification is 36 Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Guided Learning Hours These hours comprise all real-time contact time, hours of lectures or tutorial or supervision of a learner, tutor, trainer or other education providers. Progression Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Level 3 Award in Understanding the Principles and Practices of Assessment Level 3 Award in Assessing Competence in the Work Environment Level 3 Award in Assessing Vocational Related Achievement Level 3 Certificate in Assessing Vocational Achievement Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice Level 4 Award in Learning and Development Level 4 Diploma in Learning and Development Assessment The qualification assessments will be taken through tutor-marked assignments. Upon completing each unit, the learner must attempt a series of questions with comprehensive answers, which will be marked by the tutor. The tutor-marked tasks are required to be assessed by a professional as well. Thereupon, to ensure all the course assignments have met the standards properly by both the learners and assessors, the tasks are subjected to internal and external moderation. NB: At least 50 hours of work placement within a school is required to accomplish this assessment. The work setting can either be a primary, secondary or special school with pupils aged 5+ and studying Key Stage 1 or above. As a part of this placement, learners will require a member with occupational competence in supervising and signing the witness testimonies, to ensure they have gained the work-based learning outcomes of this programme properly. Method of Assessment: Unit 1: In Unit 1, you need to complete a variety of writing assignments Unit 2: In Unit 2, there should be an assessment taken in the workplace, primarily evaluating learners' work, professional discussions with audio-video evidence Unit 3: In Unit 3, you will be demonstrated through your delivered work items and audio-video evidence after evaluating learners in a training context. Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) Video Assessment You have to plan many things, such as observation, questioning/ professional discussion, and inspection of supporting work products evidence. Detailed assignment instructions will be made available to you in the 'Guidance for Achieving the Unit' section of your learning portal with a careful and clear explanation. You have to submit all your assignments via the online portal Certification Successful candidates will be awarded a Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (RQF) from Focus Awards Limited. Requirements You must be at least 16 years old or above to register and undergo an initial assessment. Since it is level 3 qualification, you must pass the minimum 1st level of the literacy assessment NB: At least 50 hours of work placement within a school is required to accomplish this assessment. The job setting can either be a primary, secondary or special school with pupils aged 5+ and studying Key Stage 1 or above. As a part of this placement, learners will require a member with occupational competence in supervising and signing the witness testimonies, to ensure they have gained the work-based learning outcomes of this programme properly. Career path You will have the ability to accomplish a lot of things with this course certificate. Here are just a few examples: Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/ Trainer Consultant Job hunters & School leavers Educational Psychologist Office clerk & Administration Assistant College or University Student

HLTA - Level 4 Certificate for Higher Level Teaching Assistants (RQF)
Delivered Online On Demand
£469

IASSC Lean Six Sigma Green Belt (Exam Included) – 6 Months Access

By Hudson

IASSC lean six sigma green belt course. Online, 24/7 access to content and exam. Fee includes learning content, live webinars, tutor support, and official IASSC exam.

IASSC Lean Six Sigma Green Belt (Exam Included) – 6 Months Access
Delivered Online On Demand
£589

Train The Trainer Course - CPD Certified

By Wise Campus

Train The Trainer: Train The Trainer Are you considering picking up some essential skills? The ultimate purpose of Train the Trainer is to simply teach mentors and trainers, which will help you progress in your profession. This Train the Trainer course has various modules to explain training styles, instructional plans and the use of creativity. Also, the Train the Trainer course describes assessing needs, group work and on-the-job training. Moreover, this Train the Trainer course helps to understand adult learners and today's learners' differences and objectives. The Train the Trainer explains selecting, designing, and developing active training methods. Throughout the Train the Trainer course, you can also learn how to evaluate and use visual ads, technology and business consultation. Enrol in our Train the Trainer course to gain the advanced abilities, know-how, and moral qualities necessary for training that works. Learning Outcomes of Train the Trainer After completing the Train the Trainer course, the learner will be able to – Assessing needs, understanding adult learners and training styles. Through the Train the Trainer course you can understand today’s learners, instructional objectives and plans. Selecting, designing, and developing active training methods are part of this Train the Trainer course. The Train the Trainer course teaches delivering training, using visual aids and working with groups. Using creativity, evaluating training and training across cultures are part of this Train the Trainer lessons. Train the Trainer includes storytelling as a training technique and how to use technology in training. Training on the job, and training during tough times are explained in the Train the Trainer course. Train the Trainer elaborates on the business of consulting. Special Offers of this Train the Trainer: Train the Trainer Course This Train the Trainer: Train the Trainer Course includes a FREE PDF Certificate Lifetime access to this Train the Trainer: Train the Trainer Course Instant access to this Train the Trainer: Train the Trainer Course Get FREE Tutor Support to this Train the Trainer: Train the Trainer Course Train The Trainer: Train The Trainer Unlock your potential as an effective instructor with the Train the Trainer: Train the Trainer course, designed to equip you with essential skills for successful training. This comprehensive Train the Trainer: Train the Trainer program covers various training styles and instructional plans, emphasizing creativity in teaching. Learn how to assess needs, facilitate group work, and implement on-the-job training techniques through the Train the Trainer: Train the Trainer course. Understand the unique differences and objectives of adult learners in today’s educational landscape. Additionally, this Train the Trainer: Train the Trainer course guides you in selecting, designing, and developing engaging training methods while utilizing visual aids and technology effectively. Enroll in the Train the Trainer: Train the Trainer course today and elevate your training capabilities! Who is this course for? Train The Trainer: Train The Trainer This Train the Trainer: Train the Trainer course is for anyone who is interested in training the trainer. Requirements Train The Trainer: Train The Trainer To enrol in this Train the Trainer: Train the Trainer Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Train the Trainer: Train the Trainer Course. Be energetic and self-motivated to complete our Train the Trainer: Train the Trainer Course. Basic computer Skill is required to complete our Train the Trainer: Train the Trainer Course. If you want to enrol in our Train the Trainer: Train the Trainer Course, you must be at least 15 years old. Career path Train The Trainer: Train The Trainer With an advanced Train the Trainer, you can take advantage of this lucrative speciality industry and enhance your resume.

Train The Trainer Course - CPD Certified
Delivered Online On Demand4 hours 6 minutes
£12

Recovering Troubled Projects: On-Demand

By IIL Europe Ltd

Recovering Troubled Projects: On-Demand Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more. This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom. The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies. The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide and also addresses issues that arise when managing projects in a complex environment. What You Will Learn You will learn to: Recognize the value of a structured project recovery process Explain the reasons most projects fail Analyze the causes of a project's troubles Construct a negotiation process to use with key stakeholders Apply an effective strategy to planning the recovery effort Manage, evaluate, and adjust the ongoing recovery effort Foundation Concepts Recognizing a troubled project Defining the project recovery process The Reasons Projects Fail Putting failure in perspective Reviewing management issues Analyzing planning issues Exploring complexity issues Assess the Project Stabilizing the project Determining preliminary Go / No-Go Conducting a detailed recovery assessment Negotiate the Recovery Reviewing the basics of negotiation Setting reasonable expectations Obtaining appropriate PM authority Securing key stakeholder support Plan the Recovery Planning for recoveries Rebuilding the project team Reshaping the project plan Managing parallel activities Planning for change management Implement and Adjust the Project Implementing project recoveries Facilitating change Enabling continuous learning Fostering the project team Sustaining stakeholder engagement

Recovering Troubled Projects: On-Demand
Delivered Online On Demand30 minutes
£1,050

Data Scientist with Python - IT Job Ready Program + Career Support & Money Back Guarantee

4.7(47)

By Academy for Health and Fitness

Start your career as a Data Scientist and earn upto £90,000/ Year Are you ready to unlock the power of Python and dive into the exciting world of data science? Look no further because we have the ultimate solution for you: Introducing our Data Science with Python Course with Career Support and Job Ready Program! Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Data Scientists, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Data Scientist with Python Training Program today and start your journey to becoming a successful Data Scientist! If you have any questions, you can contact us. We will be happy to provide you with all the information you need. Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Data Scientist with Python: Personalised Guidance: We believe in the power of individual attention. Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some Data Scientist experience, we will guide you towards honing your skills and developing a strong foundation in Data Science. Tailored CV Building: Crafting an impressive CV is crucial in today's competitive job market. Our team of experts will work closely with you to create a professional CV that showcases your skills and highlights your potential as a Data Scientist. We'll ensure that your CV stands out among the rest, increasing your chances of landing that dream job. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Data Science field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Data Scientists. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: No more stress over unexpected interview questions. We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Money-Back Guarantee: Your satisfaction is our top priority. We are confident in the quality of our training and support, which is why we offer a 100% money-back guarantee. If, for any reason, you're not happy with our services, we'll refund your investment, no questions asked. Continuous Career Support: Our commitment doesn't end when you secure a job. We'll be there for you throughout your career journey, offering continued support and guidance. Whether you need advice on career advancement, assistance with new projects, or simply a friendly ear to share your achievements, we'll be your trusted partner for long-term success. Here are the courses we will provide once you enrol in the program: Course 01: Ultimate Python Training for Beginners Course 02: Python Intermediate Training Course 03: Python Advanced Training Course 04: SQL for Data Science, Data Analytics and Data Visualization Course 05: Basic Data Analysis Course 06: Develop Big Data Pipelines with R & Sparklyr & Tableau Course 07: Develop Big Data Pipelines with R, Sparklyr & Power BI Course 08: Customer Analytics Training Course 09: Google Analytics for Everyone Course 10: Google Data Studio: Data Analytics Course 11: Big Data Analytics with PySpark Tableau Desktop and MongoDB Course 12: Big Data Analytics with PySpark Power BI and MongoDB Course 13: Excel Data Analysis Course 14: Introduction to Data Analytics with Tableau Course 15: Machine Learning with Python Course Course 16: Python Programming Bible | Networking, GUI, Email, XML, CGI How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The Data Scientist with Python Program is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the Data Scientist Training program. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 16 premium courses related to Data Scientist. These courses will teach you the knowledge and skills required to become a successful Data Scientist. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3 - Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the Data Scientist industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in Data Science, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in Data Science begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring data scientists looking to enter the exciting field of data science. Professionals from other disciplines who want to transition into the data science domain. Software engineers or programmers interested in expanding their skill set to include data science. Analysts or researchers who want to enhance their data analysis and modeling capabilities. Students or graduates seeking to kick-start their careers in data science with a strong foundation. Requirements No experience required. Just enrol & start learning. Career path Data Analyst: £25,000 - £55,000 per year Data Scientist: £40,000 - £85,000 per year Machine Learning Engineer: £50,000 - £100,000 per year Data Engineer: £45,000 - £80,000 per year Business Intelligence Analyst: £35,000 - £65,000 per year Data Science Manager: £70,000 - £120,000 per year. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

Data Scientist with Python - IT Job Ready Program + Career Support & Money Back Guarantee
Delivered Online On Demand3 hours
£699

Level 5 Education & Training with Educational Psychology

By Kingston Open College

Premium Bundle of all Time | Ofqual Regulation + NCFE Awards + QLS Endorsement | Assessment & Tutor Support Included

Level 5 Education & Training with Educational Psychology
Delivered Online On Demand3 weeks
£549

ITIL 4 Specialist: Drive Stakeholder Value: On-Demand

By IIL Europe Ltd

ITIL® 4 Specialist: Drive Stakeholder Value: On-Demand The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

ITIL 4 Specialist: Drive Stakeholder Value: On-Demand
Delivered Online On Demand24 hours
£850

Master Practitioner in Emotional Intelligence

By Ei4Change

The Master Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence in different circumstances to improve and enhance performance throughout an organisation and extends to decision making stakeholders outside the organisation. The skills and competencies are also applicable in many situations in families, communities and social settings.

Master Practitioner in Emotional Intelligence
Delivered Online On Demand
£1,179