Follow your dreams by enrolling on the Body Language and Non-verbal Communication Training course today and develop the experience, skills and knowledge you need to enhance your professional development. Body Language and Non-verbal Communication Training will help you arm yourself with the qualities you need to work towards your dream job. Study the Body Language and Non-verbal Communication Training training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Body Language and Non-verbal Communication Training course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Body Language and Non-verbal Communication Training course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Body Language and Non-verbal Communication Training course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Body Language and Non-verbal Communication Training course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Body Language and Non-verbal Communication Training course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Body Language and Non-verbal Communication Training course. The Body Language and Non-verbal Communication Training course is designed by industry experts and is tailored to help you learn new skills with ease. The Body Language and Non-verbal Communication Training is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Body Language and Non-verbal Communication Training when it suits you. Access the Body Language and Non-verbal Communication Training course modules from any internet-enabled device, including computers, tablets, and smartphones. The Body Language and Non-verbal Communication Training course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Body Language and Non-verbal Communication Training now and start learning instantly! What You Get Out Of Studying Body Language and Non-verbal Communication Training With Janets Free PDF certificate upon successful completion of the Body Language and Non-verbal Communication Training Full one-year access to Body Language and Non-verbal Communication Training Course materials Instant assessment results with the Body Language and Non-verbal Communication Training No hidden fees with the Body Language and Non-verbal Communication Training Full tutor support available from Monday to Friday with the Body Language and Non-verbal Communication Training Study the Body Language and Non-verbal Communication Training at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Body Language and Non-verbal Communication Training Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Body Language and Non-verbal Communication Training Study the Body Language and Non-verbal Communication Training in your own time through your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential by completing the Body Language and Non-verbal Communication Training Description The Body Language and Non-verbal Communication Training training course is delivered through Janets' online learning platform. Access the Body Language and Non-verbal Communication Training content from any internet-enabled device whenever or wherever you want to. The Body Language and Non-verbal Communication Training course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment To successfully complete the Body Language and Non-verbal Communication Training course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Body Language and Non-verbal Communication Training course. After successfully passing the Body Language and Non-verbal Communication Training course exam, you will be able to apply for a CPD-accredited certificate as proof of your Body Language and Non-verbal Communication Training qualification. Certification All students who successfully complete the Body Language and Non-verbal Communication Training course can instantly download their digital certificate. You can also purchase a hard copy of the Body Language and Non-verbal Communication Training course certificate, which will be delivered by post for £9.99. Who is this course for: The Body Language and Non-verbal Communication Training is ideal for those who already work in this sector or are an aspiring professional. This Body Language and Non-verbal Communication Training course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Body Language and Non-verbal Communication Training is open to all students and has no formal entry requirements. To study the Body Language and Non-verbal Communication Training course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Body Language and Non-verbal Communication Training is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Body Language and Non-verbal Communication Training and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Introduction to Body Language What Is Body Language 00:15:00 How to Read Body Language 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mastering Your Body Language Introduction To Body Language 00:15:00 Understand The Positive And Negative Positions 00:15:00 Observe How People React To Certain Body Language 00:15:00 Set A Goal For The Image You Wish To Project 00:15:00 Practice Scenarios In The Mirror 00:15:00 Train Your Body To React Positively 00:30:00 Learn How To Take Down Someone's Wall with Positive Body Positions 00:30:00 Understand The Importance Of Symmetry 00:15:00 Understand The Importance Of Matching The Other Person 00:15:00 What You Can Get Into With The Incorrect Body Language 00:15:00 Communicating Effectively Module One - Getting Started 00:30:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Effective Communication: Body Language- Activities 00:00:00 Recommended Reading Recommended Reading : Body Language and Non-verbal Communication Training 00:00:00 Mock Exam Mock Exam - Body Language and Non-verbal Communication Training 00:30:00 Final Exam Final Exam - Body Language and Non-verbal Communication Training 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
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The 'Fabrics for Fashion Design: Essential Learning for Designers' course provides a comprehensive foundation in understanding fabrics for aspiring fashion designers. Through nine modules, participants will explore various fabric types, including natural and synthetic fibers, weaves, knits, finishes, and treatments. Additionally, the course covers fabric sourcing, color theory in fashion, and practical techniques for working with fabrics in fashion design. Learners will also delve into current fabric trends in the fashion industry. Learning Outcomes: Identify and differentiate between various fabric types and their characteristics. Understand the properties and uses of natural and synthetic fibers in fashion. Comprehend different fabric weaves, knits, and their applications in design. Explore fabric finishes and treatments to achieve desired textures and effects. Master fabric sourcing and selection processes for fashion projects. Apply color theory principles effectively in fashion and textile design. Gain hands-on skills for working with fabrics in fashion design. Stay updated on the latest fabric trends shaping the fashion industry. Why buy this Fabrics for Fashion Design: Essential Learning for Designers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Fabrics for Fashion Design: Essential Learning for Designers there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Fabrics for Fashion Design: Essential Learning for Designers does not require you to have any prior qualifications or experience. You can just enrol and start learning. Aspiring fashion designers seeking a strong foundation in fabric knowledge. Fashion design students looking to enhance their understanding of textiles. Seamstresses and tailors interested in expanding their fabric expertise. Fashion enthusiasts and DIY designers eager to improve their skills. Prerequisites This Fabrics for Fashion Design: Essential Learning for Designers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Fashion Designer - Potential earning of £20,000 - £60,000 per year. Textile Technologist - Median earning of £25,000 - £45,000 per year. Pattern Maker - Potential earning of £18,000 - £40,000 per year. Fabric Sourcing Specialist - Median earning of £30,000 - £45,000 per year. Fashion Educator - Potential earning of £25,000 - £50,000 per year. Course Curriculum Module 01: Introduction to Fabrics Introduction to Fabrics 00:07:00 Module 02: Natural Fibres Natural Fibres 00:08:00 Module 03: Synthetic Fibres Synthetic Fibres 00:07:00 Module 04: Fabric Weaves and Knits Fabric Weaves and Knits 00:07:00 Module 05: Fabric Finishes and Treatments Fabric Finishes and Treatments 00:06:00 Module 06: Fabric Sourcing and Selection Fabric Sourcing and Selection 00:07:00 Module 07: Colour in Fashion and Textile Colour in Fashion and Textile 00:06:00 Module 08: Working with Fabrics in Fashion Design Working with Fabrics in Fashion Design 00:06:00 Module 09: Fabric Trends in Fashion Design Fabric Trends in Fashion Design 00:05:00
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If you’re aiming to sharpen your recruitment expertise and elevate your career without leaving your desk, this CPD accredited Recruitment Consultant course is tailor-made for you. Designed to deliver essential knowledge on sourcing, engaging, and placing the right talent, the course offers insights into the recruitment lifecycle, candidate management, and client relationship building. Whether you’re a budding consultant or looking to refresh your skillset, this course provides the building blocks to succeed in today’s competitive recruitment landscape. Delivered entirely online, this course fits effortlessly around your schedule, allowing you to absorb key concepts at your own pace. Expect clear, engaging modules packed with up-to-date industry approaches and strategies to help you navigate recruitment with confidence. Plus, it’s CPD accredited, meaning you gain recognised professional development credentials that can enhance your CV and career prospects. In short, a clever way to sharpen your recruitment know-how without leaving the comfort of your favourite chair. Learning Outcomes: Demonstrate an excellent understanding of the recruitment process Develop a solid recruitment and hiring strategy for your company Understand best practices to lure in great candidates and attract talent Look after candidate welfare and assess the competition Review job applications, resumes and cover letters Conduct phone and face-to-face candidate interviews Carry out background checks on candidates and check references Explain the difference between education and experience Discuss the key principles of the Equality Act 2010 and the legal recruitment process It's your chance to start with our Office Skills course and give your resume the stamp of approval that employers are looking for. So, pick up your card now and fill up your virtual basket with this highly-rated Recruitment Consultant - CPD Accredited online training program from Training Express Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with HR , Recruit Officer profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Defining and Knowing the Position Module 02: Hiring Strategy Module 03: Lure in Great Candidates Module 04: Filtering Applicants to Interview Module 05: The Interview (I) Module 06: The Interview (II) Module 07: Selection Process (I) Module 08: Selection Process (II) Module 09: Making an Offer Module 10: Legal Recruitment Process Module 11: Employment Contracts Module 12: Onboarding Module 13: Employee Training and Development Process Module 14: Motivation and Counselling Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Recruitment Consultant - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Recruitment Consultant - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Recruitment Consultant - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Recruitment Consultant - CPD Accredited training.
Description: Most people have been a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, we have all been somewhere where the class clown is able to lighten the mood and help people have fun. This Employee Training Activities will help you identify what kind of humor you can bring to the classroom, and how games can help you engage your participants. You will learn how training can include the use of humor and games, the methods to elicit participant buy-in, and learn more by joining this course. Learning Outcomes: How training can include the use of humor and games Different types of games Methods to elicit participant buy-in How to apply humor principles in adult learning How to troubleshoot when games go badly How to develop their own games Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Employee Training Activities is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Employee Training Activities is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Employee Training Activities Course Overview 00:15:00 Let's Have Some Fun! 00:15:00 Getting Everyone on Board 00:15:00 Choosing the Right Game 00:30:00 When Games Go Badly 00:15:00 Using Humor in Training 00:15:00 Wavy Lines 00:15:00 Quick and Easy Games 00:30:00 Creating a Game 00:15:00 Mock Exam Mock Exam- Employee Training Activities 00:20:00 Final Exam Final Exam- Employee Training Activities 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
If you prefer the convenience of learning from home, or live outside the UK, join our online hypnotherapy training. We welcome students from all over the world* and you can study at either Foundation or Practitioner levels. If you want to train during the week, our midweek class offers a blended option, including both online and in-person students. This involves attending for one full day, then thirty-eight half days (one per week in term time only). It starts in September, so the Foundation level ends in January and the Practitioner level in July. Availability of blended places is limited, so please complete the enrolment form in good time.
The course enables the learner to utilize the principle, concepts and practical approaches to manage the team better and achieve efficiency and regular productivity. After the successful completion of this lecture, you will be able to understand the following: What is Leadership? Understanding Strategy. Understanding the concept of vision. Understanding Strategic Leadership. Principles Every Leader Should Know. Characteristics of a Good Leader. Case study: KatrÃn Jakobsdóttir. Theories of Leadership. Leadership Development Stages. The course enables the learner to utilize the principle, concepts and practical approaches to manage the team better, and achieve efficiency and regular productivity. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the Principles, Concepts, and Approaches to Leadership Self-paced pre-recorded learning content on this topic. QUIZ - Understanding the Principles, Concepts, and Approaches to Leadership. Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Team Leader Lead Associate Human Resource Manager Division Head Country Manager Unit Head Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Personal Development: Personal Development Online Do you want to focus your attention on improving your sense of self, identity, knowledge, and desires? You can only do that if you enrol in our specific personal development course. You gain a solid awareness of individual growth, academic development, and individual development from this personal development. In addition to these, personal development courses also emphasise the mental, social, spiritual, and emotional aspects of personal growth. You may improve your productivity, self-assurance, time management abilities, and creativity with the aid of this personal development course. Additionally, this personal development training teaches you how to control your stress at work and communicate effectively. Enrol in our personal development course to unlock your hidden potential! Learning Outcomes Of Personal Development: Personal Development course After completing the Personal Development course, the learner will be able to - Learn everything there is to know about personal productivity and efficiency. Personal development teaches how to optimise your time. Personal development helps you learn how to improve your presentation skills. You can understand how to improve your research abilities in this personal development course. Personal development describes how to improve your presence. Learning the basics of self confidence and personality is also part of personal development training. Special Offers of this Personal Development: Personal Development Course This Personal Development Course includes a FREE PDF Certificate. Lifetime access to this Personal Development Course Instant access to this Personal Development Course Get FREE Tutor Support from Monday to Friday in this Personal Development Course Main Course: Level 5 Personal Development Free courses included with this Personal Development Course Course 01: Time Management Course 02: Communication Skills [ Note: Free PDF certificate as soon as completing the Personal Development: Personal Development course ] Personal Development: Personal Development Detailed Course Curriculum of Personal Development: Personal Development Industry Experts Designed this Personal Development: Personal Development course into 13 detailed modules. Assessment Method of Personal Development: Personal Development After completing each module of the Personal Development: Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Personal Development: Personal Development After completing the MCQ/Assignment assessment for this Personal Development: Personal Development course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Personal Development: Personal Development This Personal Development: Personal Development course is suitable for anyone who is dedicated to their professional development. This course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Personal Development: Personal Development Students who intend to enrol in this Personal Development: Personal Development course must meet the following requirements: Personal Development: Good command of the English language Personal Development: Must be vivacious and self-driven Personal Development: Basic computer knowledge Personal Development: A minimum of 16 years of age is required Career path Personal Development: Personal Development This Personal Development: Personal Development could be the key to the leadership career of your dreams. Certificates Certificate of completion Digital certificate - Included
Dyslexia has been depicted as a trouble in processing information which might be connected to insufficiency in short-term memory and visual coordination. It is an inalienable shortcoming in short-term memory, which is either sound-related or visual that can make it troublesome for individuals to learn and comprehend the connection amongst images, symbols, and spoken sounds. In this course, the tips and different resources we've laid out for you will help you in your capacity to defeat adult dyslexia and know how to handle people suffering from it. You will succeed and end up getting a control of life all the more at this point. We might likewise want to express that not every one of the tips works for everybody but these lessons can help in understanding more about dyslexia and how you can try to treat them. Who is the course for? Individuals with dyslexia or a parent, guardian, teacher, physician or professionals dealing with people with dyslexia. To different kinds of people from all professional and personal backgrounds who want to learn about dyslexia and how to understand people who are suffering from it Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Adult Dyslexia Awareness Diploma is a useful qualification to possess, and would be beneficial for the following careers: Behavior Analyst Clinical Psychologist Dyslexia Specialist Mental Health Specialist Neurologist Social Worker Special Education Teacher. Dyslexia Basics What is Dyslexia? 01:00:00 Identifying Dyslexia 00:30:00 Co-occurring Conditions 00:30:00 Diagnosing Dyslexia 00:30:00 Creating Dyslexia Friendly Environment 00:30:00 Solutions for Dyslexia 00:30:00 Adult Dyslexia Awareness What Is Adult Dyslexia? 00:30:00 What Strengths Do Dyslexic People Have? 00:30:00 How Do I Know That I'm Dyslexic? 00:30:00 Where Can I Be Assessed? 00:30:00 Is Specialist Tuition Available? 00:30:00 Compassion For People With Dyslexia 00:15:00 How Can I Afford The Help Available To Me? 00:15:00 Stories From Others With Dyslexia 00:30:00 Tips To Help With Adult Dyslexia 01:00:00 Tips and Help In Remembering Numbers 00:30:00 Confusing 'B' and 'D' 00:30:00 Spelling And Grammar Tips 01:00:00 Using Color While Dyslexic 00:15:00 Tips At Work Or School 00:30:00 Other Resources 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- Adult Dyslexia Awareness Diploma 00:20:00 Final Exam Final Exam- Adult Dyslexia Awareness Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00