Booking options
£25
Course Images
Customer Care in Early Learning & Childcare.
- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
30 minutes
All levels
Description
Enjoy this online training which will help leaders set strategies for creating an excellent customer care environment.
It will give you an activity to do during a staff meeting to establish what professionalism looks like in your setting.
It will suggest 5 strategies to good customer care as well as highlighting the impact good customer care will have on your team.
Course Content
- Overview of Customer Care in Early Learning & Childcare.
- The Impact of customer care.
- The importance of professionalism in customer care.
- When Customers are unhappy.
- Customer service quiz.
About The Provider
The Leadership Wizard
West Lothian
Leadership & management training designed specifically for Early Years Leaders & Managers.
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