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Course Overview Money laundering is a serious crime that can become the downfall of a business or organisation. That's why companies only hire skilled professionals who can manage the issues with expertise. If you want to become one of these professionals, start your training with Anti Money Laundering Training course. In this comprehensive course, you will receive a detailed understanding of the roles and responsibilities of an AML officer. The course will include modules on terrorist funding and strategies for risk identification and management. Furthermore, you will acquire the skills to track financial transactions.  When you complete the course, you will receive an accredited certificate of achievement. This certificate will prove your expertise in the area and help you land your dream job. Enrol now! Course Sneak Peek Learning Outcomes Familiarise yourself with the core concepts of money laundering Enhance your knowledge and understanding of terrorist funding Develop the core skills required for risk identification and management Learn about the roles and responsibilities of anti-money laundering officers Understand the strategies for keeping track of the financial transaction and raising awareness about money laundering Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Problem-Solving Risk Management Record Keeping Who Should Take This AML Training? Whether you're an existing practitioner or an aspiring professional, this Anti Money Laundering Training course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Anti Money Laundering Training is available to learners of all academic backgrounds.  But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Anti Money Laundering Training course will equip you with effective skills and abilities and help you explore career paths such as  AML Reporting Officer Risk Management Officer Compliance Officer Course Curriculum Module 01: What is Money Laundering? AML Module 01 00:05:00 AML Module 01 Summary 00:03:00 Module 02: AML and Terrorist Funding AML Module 02 00:06:00 AML Module 02 Summary 00:03:00 Module 03: Risk Management and Customer Due Diligence AML Module 03 00:07:00 AML Module 03 Summary 00:03:00 Module 04: Anti Money Laundering Officers AML Module 04 00:05:00 AML Module 04 Summary 00:03:00 Module 05: Records, Suspicions and Awareness AML Module 05 00:06:00 AML Module 05 Summary 00:03:00 AML Audiobook AML Audiobook 00:30:00 Additional Materials AML Course book 03:00:00 AML Workbook 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Get ready for an exceptional online learning experience with the Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Accounting & Sage 50 package has something for everyone. As part of the Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Accounting & Sage 50 bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Introduction to Accounting Business Accounting Training Managerial Accounting Masterclass Sage 50 Accounts UK Tax Accounting Introduction to VAT Applied Accounting Xero Accounting and Bookkeeping Online Charity Accounting Banking and Finance Accounting Statements Financial Analysis Theory of Constraints, Throughput and Lean Accounting Fundamental Accounting for Small Hotel Business Internal Audit Skills Diploma Key Account Management Course Create a Website for Accounting Business QuickBooks Online Bookkeeping Diploma Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through this Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Accounting & Sage 50 Bundle. Build a strong knowledge base in your chosen course via the Accounting & Sage 50 Bundle. Benefit from the flexibility and convenience of online learning. With this package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor, a rich anthology of 15 diverse courses. Each course in the Accounting & Sage 50 bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor bundle offers you the flexibility and convenience to learn at your own pace. Make the Accounting & Sage 50 package your trusted companion in your lifelong learning journey. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in thiscourse. Career path Unleash your potential with the Accounting, Sage 50, Tax, Bookkeeping & Internal Auditor bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

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When life feels like a tangled mess of to-do lists and self-doubt, the right words at the right moment can make all the difference. The Motivational Mentorship Workshop Course brings you that spark—minus the fluff. This online workshop has been created to offer refreshing insights, structured guidance, and a healthy dose of motivation that doesn’t shout in capital letters or try to sell you magic. It’s about cutting through the noise with clarity, confidence, and a sense of direction that actually makes sense. You’ll discover techniques that inspire others while staying grounded yourself—ideal for anyone who wants to lead, support or simply stop second-guessing every move. Whether you're guiding a team, helping a friend, or mentoring someone through career changes or personal setbacks, this course is built to help you make a lasting impact. It’s insightful, human, and just the right amount of clever without trying too hard. No flashy slogans—just thoughtful mentorship that sticks. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Motivational Mentorship Module 2: Building a Strong Mentor-Mentee Relationship Module 3: Goal Setting and Action Planning Module 4: Supporting Personal and Professional Growth Module 5: Overcoming Challenges and Obstacles Module 6: Diversity and Inclusion in Mentorship Module 7: Mentorship for Different Career Levels and Industries Module 8: Mentoring in a Digital Age Module 9: Ethical Considerations in Mentorship Module 10: Evaluating and Measuring Mentorship Success Module 11: The Future of Mentorship Learning Outcomes: Foster meaningful mentor-mentee relationships for enhanced professional development. Set strategic goals and devise action plans tailored to individual aspirations. Navigate diverse professional terrains with adaptability and resilience. Overcome challenges and obstacles to foster continuous personal and professional growth. Embrace diversity and inclusion principles to enrich mentorship dynamics. Leverage digital platforms effectively for mentorship in the modern professional landscape. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Mentors Professionals seeking mentorship skills Career changers Graduates entering the workforce Mid-level professionals Individuals committed to personal growth Entrepreneurs and small business owners Those passionate about diversity and inclusion in mentorship Career path Human Resources Specialist Career Coach Leadership Development Specialist Training and Development Manager Diversity and Inclusion Consultant Business Development Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

'Imagine a customer walking up to a supermarket shelf and holding his or her smartphone up against different bags of potato chips. Using image processing, language processing, and analytics, AI-enabled systems can help that customer check which brand is best for their low-sodium diet, or whatever their taste profile might be.' - Glen Hartman, Senior Managing Director, Accenture Interactive. This Advanced Diploma in Business Development at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Business development always demands to be up-to-date with everything. The area of business development will be thoroughly explored in this course on business development. Important business development topics will be addressed in the course, including market research, customer acquisition, sales and marketing, and more. A summary of business development techniques and best practices will also be covered in the course. Participants will have the chance to hone their business development abilities via hands-on activities and real-world case studies. This Business Development at QLS Level 7 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Here are a few important skills you will achieve from our Business Development course: Grasp the fundamental ideas and tenets of company growth. Acknowledge the significance of market analysis and research Explain the procedure for acquiring customers. Identify the sales and marketing tactics Determine the most effective techniques for business development. Consider the importance of creativity and innovation in corporate growth Describe the steps involved in drafting a corporate growth strategy Why Prefer This Business Development at QLS Level 7 Course? Get a Free certificate endorsed by the Quality Licence Scheme upon completion of Business Development Get a Free CPD Accredited Certificate upon completion of Business Development Get a free student ID card with Business Development Training program (£10 postal charge will be applicable for international delivery) The Business Development is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Development course materials The Business Development comes with 24/7 tutor support Take a step toward a brighter future with our Business Development course! *** Course Curriculum *** Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Assessment Process of Business Development After completing the Business Development course, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Business Development at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Development course is suitable for the following: Individuals who are seeking to become a business development professional Individuals who are currently or planning to be in business development or sales role Business and management students Entrepreneurs who are interested in business development Individuals who want to improve their business development skills Requirements No prior background or expertise is required in this Business Development course. Career path After completing this Business Development course, you are to start your career or begin the next phase of your career. Business Development Manager (£26,000 to £64,000) Sales Manager (£22,000 to £70,000) Marketing Manager (£27,000 to £65,000) Entrepreneur (Variable) Business Owner (Variable) Consultant (£30,000 to £75,000) Account Manager (£27,000 to £65,000) Market Research Analyst (£22,000 to £60,000) Certificates Advanced Diploma in Business Development at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Business Development at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Embark on a journey to master the complexities of the employment cycle with the 'Employee Hiring and Termination Training' course. This comprehensive program begins by introducing the recruitment process model, laying the foundation for a deeper understanding of the hiring landscape. As you progress through the modules, you'll explore various recruitment methods, delving into the strategies and tools that can streamline and enhance the hiring process. Module 03 shifts the focus to human resource management, providing insights into the pivotal role HR plays in employee engagement and organizational success. This course seamlessly integrates theoretical knowledge with practical applications, ensuring a well-rounded learning experience. The latter half of the course addresses the crucial aspects of virtual interviewing and employee onboarding, reflecting the current trends and demands of the modern workplace. The program then transitions to the sensitive yet essential topic of employee termination, covering the procedure and legal considerations involved. Learners will gain practical knowledge on crafting termination letters and guides, equipping them with the skills to handle this challenging process with professionalism and empathy. This course is a must for HR professionals, managers, and business owners seeking to navigate the complexities of employee hiring and termination with confidence and competence. Learning Outcomes Understand the recruitment process model and its application in hiring. Learn various recruitment methods and their effectiveness in different contexts. Gain insights into human resource management and its impact on hiring. Acquire skills in conducting virtual interviews and effective employee onboarding. Understand the employee termination process, including legal and ethical considerations. Why choose this Employee Hiring and Termination Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Employee Hiring and Termination Training course for? Human resource professionals looking to refine their recruitment and termination skills. Managers and team leaders involved in hiring and staff management. Business owners seeking to establish effective hiring and termination procedures. Individuals aspiring to a career in human resources or personnel management. Professionals interested in understanding the legal aspects of employee termination. Career path HR Manager: £35,000 - £50,000 Recruitment Specialist: £25,000 - £40,000 Employee Relations Manager: £30,000 - £45,000 Training and Development Officer: £28,000 - £42,000 HR Consultant: £35,000 - £55,000 Talent Acquisition Manager: £32,000 - £50,000 Prerequisites This Employee Hiring and Termination Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Recruitment Process Model Introduction to Recruitment Process Model 00:42:00 Module 02: Recruitment Methods Recruitment Method 00:36:00 Module 03: Human Resource Management Human Resource Management 00:43:00 Module 04: Key Skills and Issues in Recruitment Function Key Skills and Issues in Recruitment 00:43:00 Module 05: Virtual Interviewing Virtual Interviewing 00:34:00 Module 06: Employee On-Boarding Employee Onboarding 00:36:00 Module 07: Introduction to Employee Termination Introduction to The Employee Termination 00:50:00 Module 08: The Employee Termination Procedure The Employee Termination Procedure 01:03:00 Module 09: Employee Termination Letter and Guide Employee Termination Letter and Guide 00:37:00 Assignment Assignment - Employee Hiring and Termination Training 00:00:00

Are you looking to enhance your Leadership and People Management skills? If yes, then you have come to the right place. Our comprehensive course on Leadership and People Management will assist you in producing the best possible outcome by mastering the Leadership and People Management skills. The Leadership and People Management course is for those who want to be successful. In the Leadership and People Management course, you will learn the essential knowledge needed to become well versed in Leadership and People Management. Our Leadership and People Management course starts with the basics of Leadership and People Management and gradually progresses towards advanced topics. Therefore, each lesson of this Leadership and People Management course is intuitive and easy to understand. Why would you choose the Leadership and People Management course from Compliance Central: Lifetime access to Leadership and People Management course materials Full tutor support is available from Monday to Friday with the Leadership and People Management course Learn Leadership and People Management skills at your own pace from the comfort of your home Gain a complete understanding of Leadership and People Management course Accessible, informative Leadership and People Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Leadership and People Management bundle Study Leadership and People Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Leadership and People Management Course Improve your chance of gaining in demand skills and better earning potential by completing the Leadership and People Management Leadership and People Management Curriculum Breakdown of the Leadership and People Management Course Module 01: Introduction Prof. Paul Course Intro Leadership & Management PROMO Module 02: Leadership Training Leadership Skills Training Leadership Tips & Strategies Part 1 Leadership Tips & Strategies Part 2 Module 03: Management Training Management Skills Training Management Stats & Beginning Concepts Management Tips & Strategies Part 1 Management Tips & Strategies Part 2 Management Tips & Strategies Part 3 Module 04: Culture Training Creating A Great Culture Module 05: Teamwork Training Teamwork - Create High-Performance Teams Teamwork Tips & Strategies Part 1 Teamwork Tips & Strategies Part 2 Teamwork Tips & Strategies Part 3 Module 06: Business Culture Training Job Culture Stats & Beginning Concepts Business Culture Tips & Strategies Part 1 Business Culture Tips & Strategies Part 2 Business Culture Tips & Strategies Part 3 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership and People Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Leadership and People Management. It is also great for professionals who are already working in Leadership and People Management and want to get promoted at work. Requirements To enrol in this Leadership and People Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Leadership and People Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Leadership and People Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

The course enables the learner to identify, analyse, and strategise the internal forces of the business environment. The learner will be able to identify dynamics that plays within the internal environment and utilise tools for its analysis. After the successful completion of this lecture, you will be able to understand the following: Internal Business Environment. The Key Aspects of Internal Business Environment. Change Causing Factors in Internal Business Environmental. Internal Business Environment Analysis. Internal Business Environment Dynamics. The course enables the learner to identify, analyse, and strategise the internal forces of the business environment. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding The Internal Business Environment Dynamics QUIZ - Understanding The Internal Business Environment Dynamics Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Specialist Chief Strategy Officer Innovation roles General Manager Investment advisor Average Completion Time 2 Weeks Accreditation 2 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Effective communication is one of the most fundamental skills required in any form of the workplace. There are some specific things to do that helps to improve your communication skills and listening comes 1st to be on the list as in customer service the way you talk matters a lot. The well-structured modules help you to develop this essential transferable skill. Comprehend the qualities to be a good listener including how to use body language to show positive listening attitude, build relationships, and more. Through this Active Listening Accredited Diploma, proceed to develop your communication skills, and impress your boss, teammates, and clients. Course Highlights Active Listening Accredited Diploma is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Active Listening Accredited Diploma into 14 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 15 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Active Listening Accredited Diploma Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Active Listening Accredited Diploma is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Active Listening Accredited Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Active Listening Accredited Diploma Course Overview FREE 00:05:00 What is Active Listening? FREE 00:15:00 Tips for Becoming a Better Listener 00:15:00 Body Language Basics 00:15:00 Understanding Sympathy and Empathy 00:15:00 Creating the Right Mindset 00:15:00 Being Genuine 00:15:00 Making Connections 00:15:00 What Is Said and What Is Heard 00:30:00 Probing Techniques 00:15:00 Paraphrasing Techniques 00:15:00 Building Common Ground 00:15:00 NLP Tips and Tricks 00:15:00 Getting Over Listening Roadblocks 00:15:00 Mock Exam Mock Exam- Active Listening Accredited Diploma 00:20:00 Final Exam Final Exam- Active Listening Accredited Diploma 00:20:00