Scrum Master and Product Owner Workshop This workshop builds on the specific roles and responsibilities of the Product Owner and Scrum Master in a Scrum environment, and how they need to work together as part of the Scrum methodology. During these sessions, you will explore who does what before, during, and after the Scrum Sprint cycles, as well as how to make the process work best in your specific Agile environment. You will come away from this workshop with a much deeper understanding of the roles and responsibilities so that individual performance improves on the job. Improved target results include providing focused leadership, making effective decisions, guiding Agile teams, and delivering business value. Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum Events Scrum Artifacts Scrum Roles and Responsibilities Scrum Roles Product Owner Responsibilities Scrum Master Responsibilities The Scrum Team Responsibilities Cross-functional Teams Product Ownership Product Ownership Vision Understand Your Customers and Market Stakeholder Management and Engagement Product Backlog What is a User Story? Epics and User Stories Acceptance Criteria Preparing User Stories for a Sprint Definition of Ready (DoR) and Definition of Done (DoD) User Story Estimation Using Planning Poker Backlog Grooming Roadmaps, Story Maps, Impact Mapping Product Backlog Prioritization, MoSCoW, Kano Analysis Technical Debt The Sprint Team Capacity and Velocity Planning Sprint Planning Meeting and Sprint Plan The Sprint: Learning to Become Self-managing, Self-organizing, Self-improving Sprint Review Meeting Retrospectives Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content
Transform your human resource and payroll management skills with our comprehensive "Payroll, HR & HR Systems" course bundle! Gain a solid theoretical grounding with three QLS-endorsed courses: Payroll Management, HR (Human Resource), and Complete Guide to HR Systems. On successful completion, enjoy the prestige of owning a hardcopy certificate for each, showcasing your dedication and knowledge. But the learning doesn't stop there. Our bundle includes five additional CPD QS accredited courses, handpicked for their relevance to modern HR operations. Sage 50 Payroll for Beginners provides a thorough introduction to the popular payroll software, while Organisational Behaviour, HR and Leadership unpacks the intricacies of organisational dynamics. With Certificate in HR Audit, you can dive deep into internal HR procedures, and with Virtual Interviewing for HR and Safer Recruitment Training, you'll master the art of virtual recruitment and talent acquisition, a skill crucial in today's digital age. Key Features of the Payroll, HR & HR Systems Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Payroll, HR & HR Systems bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Payroll: Payroll Management QLS Course 02: HR (Human Resource) QLS Course 03: Complete Guide to HR systems 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Sage 50 Payroll for BeginnersCourse 02: Organizational Behaviour, HR and LeadershipCourse 03: Certificate in HR AuditCourse 04: Virtual Interviewing for HRCourse 05: Safer Recruitment Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. This incredible, comprehensive 8-course bundle guarantees a holistic understanding of Payroll, HR Systems, equipping you with the theoretical knowledge to make a mark in your professional journey. Learning Outcomes: Gain a strong theoretical foundation in payroll management. Understand the principles and practices of Human Resource Management. Learn the use and application of HR systems. Comprehend the basics of Sage 50 Payroll. Develop insights into Organisational Behaviour and Leadership in HR context. Master the techniques of HR Audit. Equip yourself with virtual interviewing skills and safer recruitment practices. Our Payroll, HR & HR Systems course bundle delivers an in-depth, theoretical understanding of key HR topics. It brings together knowledge from various fields like payroll management, HR audit, and HR systems, providing a holistic perspective on the overall management of human resources. The bundle further highlights the importance of organisational behaviour, leadership, and safer recruitment practices - pivotal aspects in maintaining a harmonious and productive work environment. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Career path HR Manager (Salary range: £35,000 - £60,000) Payroll Specialist (Salary range: £25,000 - £40,000) HR Systems Analyst (Salary range: £30,000 - £50,000) Recruitment Specialist (Salary range: £22,000 - £35,000) Organisational Development Manager (Salary range: £45,000 - £70,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Getting Started The ILM Level 3 Certificate in Effective Coaching and Mentoring course is designed for individuals who are interested in acquiring comprehensive knowledge, developing a wide range of skills, and building confidence in order to effectively coach or mentor people in various professional and personal contexts. It is especially suitable for those who are looking to embark on a rewarding career in coaching or mentoring and wish to gain a strong foundation in this field. Key Benefits For Learners Know how to become an effective coach and mentor Be able to understand the role and responsibilities of effective coaches and mentors Learn how to manage coaching and mentoring processes using recognised models Put your new skills into practice by carrying out supervised coaching or mentoring sessions Analyse your coaching or mentoring performance in order to improve own ability For Organisations Implement effective coaching and mentoring to improve organisational performance Ensure the individuals developed as coaches and mentors are equipped with the skills, knowledge and understanding they require Enhancing the coaching and mentoring culture in your organisation by developing highly effective coaches or mentors Key Highlights This qualification is intended for learners who wish to start a career in coaching or mentoring in an organisational context. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The ILM Level 3 Certificate in Effective Coaching and Mentoring course can open many career pathways including, but not limited to: Training and Development Manager, with an estimated average salary of £31,163 per annum Academic Coach or Mentor, with an estimated average salary of £34,156 per annum Business Coach or Mentor, with an estimated average salary of £38,216 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials 25% off membership with EMCC UK for all ILM learners studying for a coaching and mentoring qualification. Assessment For each module you study, you will complete a written assignment of 2000-2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 3 Certificate in Effective Coaching and Mentoring course is designed for individuals who wish to commence a career in coaching or mentoring. To be eligible for this course, you must: Be 18 years of age and over Have some work experience as a coach, mentor or related role Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Why gain a ILM Qualification? The ILM Level 3 Certificate in Effective Coaching and Mentoring course is designed for individuals who wish to commence a career in coaching or mentoring. The course is designed to provide in-depth knowledge and practical skills in the field of coaching and mentoring. The modules cover a wide range of topics including the good practice in coaching and mentoring, coaching skills and mentoring skills within the organisation, etc. By completing the course, you will gain a thorough understanding of coaching and mentoring and develop the necessary skills to become successful coaches and mentors. Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 3 Certificate or Diploma in Leadership and Management ILM Level 5 Certificate or Diploma in Leadership and Management ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. Through the collaboration with European Mentoring and Coaching Council UK (EMCC UK), both existing ILM coaching and mentoring learners and those newly qualified coaches/mentors will have access to the membership of the Council at a discounted price (25% off EMCC UK annual membership fee), plus up-to-date guidance, thought leading support via joint webinars and CPD events. An ILM level 3 learners would be an affiliate EMCC UK member. Whilst an ILM level 5 leaners would fall into the associate membership and ILM level 7 learners would either qualify for the associate or professional membership. ILM learners who successfully become an EMCC UK member will have access to their resources. ILM learners will also receive documents including competency frameworks as well as a range of free resources including access to the International Journal, free e-books, discounted publications and research papers. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Reflecting on Mentoring Skills within an Organisational Context Reference No : 8587-305 Credit : 3 || TQT : 30 UNIT2- Understanding Good Practice in Coaching within an Organisational Context Reference No : 8587-300 Credit : 3 || TQT : 30 UNIT3- Understanding Good Practice in Mentoring within an Organisational Context Reference No : 8587-301 Credit : 3 || TQT : 30 UNIT4- Undertaking an Extended Period of Coaching within an Organisational Context Reference No : 8587-302 Credit : 7 || TQT : 70 UNIT5- Reflecting on Coaching Skills within an Organisational Context Reference No : 8587-303 Credit : 3 || TQT : 30 UNIT6- Undertaking an Extended Period of Mentoring within an Organisational Context Reference No : 8587-304 Credit : 7 || TQT : 70 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
SAFe® for Government: Virtual In-House Training Transitioning to Lean-Agile practices for building technology-based capabilities is especially challenging in the government context. But issues of legacy governance, contracting, and organizational barriers can be overcome with the right information and strategies. During this course, attendees will learn the principles and practices of the Scaled Agile Framework® (SAFe®), how to execute and release value through Agile Release Trains, and what it means to lead a Lean-Agile transformation of a program inside a government agency. Attendees gain an understanding of the Lean-Agile mindset and why it's an essential foundation for transformation. They'll also get practical advice on building high-performing, multi-vendor Agile teams and programs, managing technology investments in Lean flow, acquiring solutions with Agile contracting, launching the program, and planning and delivering value using SAFe®. Attendees also learn how specific leadership behaviors can drive successful organizational change in government. What you will Learn To perform the role of a SAFe® for Government leader, you should be able to: Transition government programs from traditional software and systems development models to Lean-Agile and DevOps mindsets, principles, and practices using SAFe® Adapt technology strategy, budgeting and forecasting, acquisition, compliance, and governance processes to flow-based practices using emerging government guidelines Organize government programs into one or more Agile Release Trains (ARTs) and execute in Program Increments (PIs) Explore Large Solution coordination in a government and multi-vendor environment Identify and internalize the mindset and leader behaviors essential to successful Lean-Agile transformation Follow success patterns for SAFe® implementations adapted to the government context Build a preliminary outline of next steps to begin and / or accelerate the SAFe® implementation in your program or agency Advancing Lean-Agile in government Embracing a Lean-Agile mindset Understanding SAFe® Principles Creating high-performing Agile teams and programs Planning with cadence and synchronization Delivering value in Program Increments Mapping the path to agency and program agility Leading successful change
In this four-hour interactive 1-2-1 session, Dan will analyse all the ways you currently attract new clients, advise on how to tweak/revolutionise your systems and suggest new ways to become a client magnet. Hence, the right clients contact you without having to ‘sell’. Dan will also share his insights on customer retention – having looked after many private clients for over a decade; he shares practical insights that go beyond being a good coach (such as boundaries, rapport building, empathy, and leadership) and that help you manage your working relationships with grace and kindness and professionalism. This Masterclass will be tailor-made for YOU and requires completing an onboarding questionnaire upon purchase.
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
Get ready for an exceptional online learning experience with the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The ISO 9001: Quality Management Systems Foundation & Managing Quality Planning is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Managing Quality Planning package has something for everyone. As part of the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Managing Quality Planning bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following ISO 9001: Quality Management Systems Foundation & Managing Quality Planning CPD Accredited Courses: Course 01: Quality Management and Strategic Training - ISO 9001 Course 02: Lean Six Sigma White Belt course Course 03: Complete Lean Six Sigma Green Belt Course for Service Industry Course 04: Advance Lean Six Sigma Black Belt Course Course 05: Process Mapping: Toolkit Course 06: RCA: Root Cause Analysis Course 07: Quality Assurance Course 08: ISO 9001:2015 Course 09: Energy Auditing Training: ISO 50001 Course 10: Enterprise Risk Management and ISO 31000 Course 11: Diploma in Lean Process and Six Sigma Course 12: Process Improvement Course 13: Diploma in Lean Leadership and Change Management Course 14: Diploma in Risk Management Level 7 Course 15: Corporate Risk And Crisis Management - Online Course Course 16: Project Management Course 17: Change Management Course 18: Diploma in Business Analysis Course 19: Operations Management Course 20: The 7 Basic Tools of Quality Course 21: Risk Consultant: Governance and Risk Management Course 22: Financial Modelling for Decision Making and Business plan Course 23: Business Management Course 24: Fundamentals of Corporate Finance Course 25: Digital Product Management Course 26: Level 2 Health and Safety in the Workplace Course 27: Career Development Plan Fundamentals Course 28: CV Writing and Job Searching Course 29: Learn to Level Up Your Leadership Course 30: Decision Making and Critical Thinking What will make you stand out? Upon completion of this online ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle, you will gain the following: CPD QS Accredited Proficiency with this ISO 9001: Quality Management Systems Foundation & Managing Quality Planning After successfully completing the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle, you will receive FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this ISO 9001: Quality Management Systems Foundation & Managing Quality Planning . The online test with immediate results You can study and complete the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle at your own pace. Study for the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning , a rich anthology of 30 diverse courses. Each course in the Managing Quality Planning bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle offers you the flexibility and convenience to learn at your own pace. Make the Managing Quality Planning package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the ISO 9001 bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free
Portfolio Management Skills: In-House Training The main purpose of this workshop is to equip and enable people in a portfolio management office and PMO to effectively and efficiently support the Executive Leadership and Operational Management to plan, implement, manage, and evolve portfolio management in their organization. There is a deliberate focus on preparing you to become a strong and effective change advocate for meaningful portfolio management that delivers objective measurements of benefit contribution towards the strategic objectives to lead, manage, and continuously improve portfolio management governance, processes, and frameworks with and through the direction of a portfolio practice, principles, and delivery boards. What you Will Learn At the end of this program, you will be able to: Articulate the benefits of portfolio management Link the initiatives in an organization with its strategic objectives Participate in the introduction of portfolio management in an organization Create or improve the portfolio governance structure Lead the inventory of ongoing and new initiatives Assist the executives in the prioritization of initiatives through the use of Multi-criteria Analysis and other selection tools Support the executives in balancing the portfolio based on the optimal use of resources and priorities Create a portfolio delivery plan Define thresholds and variance reporting criteria Assist the executives and the financial team in the definition of Stage Gate Funding Lead the Stage Gate reviews Analyze the benefits that are being realized by the initiatives Foundation Concepts Definitions Benefits of Portfolio Management Objectives of Portfolio Management Portfolio Life Cycles Governing the Portfolio Portfolio Governance structure Roles and responsibilities Initial activities when starting portfolio management Prioritizing Initiatives Prioritize purpose Multi-Criteria Analysis Analytical Hierarchy Process (AHP) Strategic alignment Balancing the Portfolio Allocating resources and budgets Communicating decisions of initiatives status Planning the Portfolio Planning review cycles Using Stage Gate Funding Setting thresholds and variance reporting Tool examples Managing the Portfolio Delivery Project and Program Life Cycles Stage Gate Reviews Loop back to Prioritize, Balance and Plan Interaction with the Portfolio Delivery Board Project, Program and Functional Managers' roles and responsibilities
Project Stakeholder Relationship Skills (On-Demand) This course is designed to provide project managers with the ability to analyze the complexities of major stakeholder relationship categories; apply the most appropriate interpersonal relationship skills to the different categories of relationships; and align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle. What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Foundation Concepts Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations Summary and Next Steps