Description

Project Stakeholder Relationship Skills (On-Demand)

This course is designed to provide project managers with the ability to analyze the complexities of major stakeholder relationship categories; apply the most appropriate interpersonal relationship skills to the different categories of relationships; and align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle.

What you Will Learn

Examine traditional and non-traditional ways to identify and assess stakeholders

Explain how competence, character, and trust lead to project success and strong relationships with stakeholders

Utilize 'Embodied Leadership' skills to build stakeholder relationships

Apply stakeholder engagement best practices to case study and real-life scenarios

Getting Started

Foundation Concepts

Stakeholders and project success

Stakeholder management research

Managing stakeholder relationships

Identifying Stakeholders

Stakeholder categories

Stakeholder relationships across the project life cycle

Tools and techniques for identifying stakeholders

Assessing Stakeholders

Assessing stakeholder relationships

Recognizing stakeholder attitudes toward the project

Analyzing stakeholders

Using other types of stakeholder assessments

Building Stakeholder Relationships

The importance of psychological safety

Building trust and getting results

The anatomy of trust

Navigating Challenging Situations

Dynamics of conflict

Responding to conflict

Managing difficult conversations

Summary and Next Steps

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Project Stakeholder Relationship Skills (On-Demand)

By IIL Europe Ltd

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