8995 Leadership courses

•The Online NLP Practitioner Training is a comprehensive program that will provide you with the tools and techniques you need to overcome your chronic pain and mental health conditions. • The program includes a printable digital copy of the NLP Practitioner Manual, access to the video recording of the training, ‘live’ online demonstrations of the techniques in action on yourself, online support for one year by way of group calls, and assistance set up your business website. • This program is perfect for anyone who wants to achieve positive change in their lives! Whether you’re a self-starter who is interested in self-development or a professional who is seeking career development and job fulfilment.

Soft skills are the intangible forces that drive successful communication, collaboration, and leadership. They are the undercurrents that can propel a team to excellence or hold it back from achieving its full potential. This course is designed to help participants understand and harness these skills to create a positive impact in their professional roles.

SAFe® Agile Software Engineering: In-House Training The introduction of Lean-Agile and DevOps principles and practices into software engineering has sparked new skills and approaches that help organizations deliver higher-quality, software-centric solutions faster and more predictably. This workshop-oriented course explores foundational principles and practices and how continuous flow of value delivery and built-in quality are enabled by XP technical practices, Behavioral-Driven Development (BDD), and Test-Driven Development (TDD). Attendees will learn proven practices to detail, model, design, implement, verify, and validate stories in the SAFe® Continuous Delivery Pipeline, as well as the practices that build quality into code and designs. Attendees will also explore how software engineering fits into the larger solution context and understand their role in collaborating on intentional architecture and DevOps. What you will Learn To perform the role of a SAFe® Agile Software Engineer, you should be able to: Define Agile Software Engineering and the underlying values, principles, and practices Apply the Test-First principle to create alignment between tests and requirements Create shared understanding with Behavior-Driven Development (BDD) Communicate with Agile modeling Design from context for testability Build applications with code and design quality Utilize the test infrastructure for automated testing Collaborate on intentional architecture and emergent design Apply Lean-Agile principles to optimize the flow of value Create an Agile Software Engineering plan Introduction to Agile Software Engineering Connecting Principles and Practices to Built-in Quality Accelerating Flow Applying Intentional Architecture Thinking Test-First Discovering Story Details Creating a Shared Understanding with Behavior-Driven Development (BDD) Communicating with Models Building Systems with Code Quality Building Systems with Design Quality Implementing with Quality

SAFe® Agile Software Engineering The introduction of Lean-Agile and DevOps principles and practices into software engineering has sparked new skills and approaches that help organizations deliver higher-quality, software-centric solutions faster and more predictably. This workshop-oriented course explores foundational principles and practices and how continuous flow of value delivery and built-in quality are enabled by XP technical practices, Behavioral-Driven Development (BDD), and Test-Driven Development (TDD). Attendees will learn proven practices to detail, model, design, implement, verify, and validate stories in the SAFe® Continuous Delivery Pipeline, as well as the practices that build quality into code and designs. Attendees will also explore how software engineering fits into the larger solution context and understand their role in collaborating on intentional architecture and DevOps. What you will Learn To perform the role of a SAFe® Agile Software Engineer, you should be able to: Define Agile Software Engineering and the underlying values, principles, and practices Apply the Test-First principle to create alignment between tests and requirements Create shared understanding with Behavior-Driven Development (BDD) Communicate with Agile modeling Design from context for testability Build applications with code and design quality Utilize the test infrastructure for automated testing Collaborate on intentional architecture and emergent design Apply Lean-Agile principles to optimize the flow of value Create an Agile Software Engineering plan Introduction to Agile Software Engineering Connecting Principles and Practices to Built-in Quality Accelerating Flow Applying Intentional Architecture Thinking Test-First Discovering Story Details Creating a Shared Understanding with Behavior-Driven Development (BDD) Communicating with Models Building Systems with Code Quality Building Systems with Design Quality Implementing with Quality

Embark on a mesmerising journey into the depths of 'Exploring the Human Mind: Industrial Organisational Psychology', where the realms of organisational psychology intertwine with the practicalities of the workplace. This course, meticulously crafted for those who seek to delve into the intricacies of industrial and organisational psychology, opens doors to a world where psychological principles meld seamlessly with organisational practices, offering a unique lens through which to perceive and enhance workplace dynamics. Your voyage through this organisational psychology masters will not only enlighten your understanding but also empower you to sculpt a work environment that thrives on efficiency and harmony. Navigating through the carefully curated modules, you will explore the myriad facets of individual differences, work behaviour, and the pivotal role of psychology in job analysis and employee selection. This masters in organisational psychology offers a rich tapestry of knowledge, intertwining theoretical principles with actionable strategies, ensuring that your learning journey transcends beyond the theoretical and into the applicable, providing you with the tools to effectively shape and influence the organisational structures and teams you will encounter in your career. Learning Outcomes Understand and apply fundamental principles of industrial-organisational psychology to enhance workplace dynamics and employee well-being. Formulate and implement robust job analysis and employee selection strategies to curate a proficient workforce. Design and administer effective training and development initiatives, aligning them with overarching organisational objectives. Apply psychological theories to create motivational job designs and cultivate a positive, productive work environment. Critically evaluate various leadership styles and discern their impact on organisational behaviour, implementing strategies to optimise team dynamics. Why buy this Exploring the Human Mind: Industrial Organisational Psychology? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Exploring the Human Mind: Industrial Organisational Psychology for? Aspiring individuals eager to delve into the psychological dynamics within a workplace. Managers desiring innovative strategies to optimise team performance and well-being. Human Resources professionals aiming to enhance employee selection and development processes. Psychology students or enthusiasts wishing to apply psychological principles in organisational settings. Entrepreneurs intending to establish and maintain a motivated, efficient team. Career path Industrial-Organisational Psychologist: £45,000 - £80,000 Human Resources Manager: £35,000 - £60,000 Training and Development Specialist: £30,000 - £50,000 Organisational Development Consultant: £40,000 - £70,000 Occupational Psychologist: £35,000 - £70,000 Leadership Development Manager: £45,000 - £80,000 Prerequisites This Exploring the Human Mind: Industrial Organisational Psychology does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Industrial-Organisational Psychology Introduction to Industrial-Organisational Psychology 00:17:00 Module 2: Individual Differences and Work Behaviour Individual Differences and Work Behaviour 00:24:00 Module 3: Job Analysis and Employee Selection Job Analysis and Employee Selection 00:21:00 Module 4: Training and Development Training and Development 00:21:00 Module 5: Performance Appraisal and Feedback Performance Appraisal and Feedback 00:22:00 Module 6: Motivation and Job Design Motivation and Job Design 00:20:00 Module 7: Leadership and Organisational Behaviour Leadership and Organisational Behaviour 00:27:00

Imagine a world where every day is bursting with creativity, connection, and joy. As an Activities Coordinator, you'll be the architect of that world, crafting engaging experiences that spark well-being and laughter. This Activities Coordinator Diploma Level 3 is your passport to this fulfilling career. Across seven comprehensive modules, you'll delve into the art and science of activity coordination. You'll master the process of planning and developing activities, from brainstorming ideas to ensuring smooth execution. Unleash your inner event planner, learning the ropes of organization and management to create unforgettable experiences. Discover the power of creative arts and crafts, physical activities, and social gatherings to bring people together and foster a sense of community. This Activities Coordinator Diploma Level 3 diploma hones your leadership skills, equipping you to effectively manage volunteers and guide them in their roles. It's your springboard to a career that makes a real difference, enriching the lives of others through the magic of well-planned activities. Learning Outcomes Craft engaging activities tailored to specific needs and interests. Develop a structured plan for organizing and managing events. Explore various creative arts and crafts to promote self-expression. Design effective physical activity programs to enhance well-being. Foster social connections and build a vibrant community atmosphere. Cultivate strong leadership skills to manage volunteers. Why choose this Activities Coordinator Diploma Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Activities Coordinator Diploma Level 3 course for? Individuals seeking a rewarding career in activity coordination. Those passionate about enriching the lives of others through engaging experiences. People interested in working with diverse populations in various settings. Those who thrive in a creative and dynamic environment. Anyone who wants to make a positive impact on their community. Individuals seeking a theoretical foundation for a fulfilling career in activities coordination. Career path Activities Coordinator in Care Homes: £18,000 to £25,000 per year Events Coordinator: £20,000 to £30,000 per year Recreation Assistant in Leisure Centers: £16,000 to £22,000 per year Youth Program Coordinator: £20,000 to £28,000 per year Community Outreach Coordinator: £22,000 to £30,000 per year Education Program Coordinator: £24,000 to £32,000 per year Prerequisites This Activities Coordinator Diploma Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Activities Coordination Module 01: Introduction to Activities Coordination 00:22:00 Module 02: Activity Planning and Development Module 02: Activity Planning and Development 00:19:00 Module 03: Event Organisation and Management Module 03: Event Organisation and Management 00:19:00 Module 04: Creative Arts and Crafts Activities Module 04: Creative Arts and Crafts Activities 00:18:00 Module 05: Physical Activities and Exercise Programs Module 05: Physical Activities and Exercise Programs 00:19:00 Module 06: Social and Recreational Activities Module 06: Social and Recreational Activities 00:17:00 Module 07: Volunteer Management and Leadership Skills Module 07: Volunteer Management and Leadership Skills 00:15:00

Getting Started The Qualifi Level 7 Diploma in Risk Management is a comprehensive program designed to equip learners with the necessary skills and knowledge to manage risks in organisations effectively. Throughout the course, learners will be exposed to various topics, including ISO standard 'harmonisation' programmes, organisational strategy and risk plans, contemporary issues in CSR risk management systems, and risk financing options available for an organisation. Additionally, learners will learn how to evaluate various tools to assess an organisation's position in the market and prepare a risk management plan to mitigate potential risks. The course also covers mathematical models such as VAR, CVAR, and EVAR and teaches learners how to develop and design a research proposal on a chosen risk management-related topic. Completing this diploma opens up opportunities for further study or employment in risk management. Key Benefits Understand the principles and formation of agreements. Comprehend the aims, general principles and sources of risk management. Understand the strategy risk and its different types. Understand the significance of corporate governance in organisations. Understand how to construct research methods in the context of risk management Career Pathways The Qualifi 7 Diploma in Risk Management can open many career pathways including, but not limited to: Project Manager with an estimated average salary of £65,000 per annum Trainee- Risk Management, with an estimated average salary of £25,000 per annum Risk Manager with an estimated average salary of £60,000 per annum Senior Enterprise Manager - Risk & Compliance; with an estimated average salary of £74,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Entry Requirements Approved centres are responsible for reviewing and making decisions regarding applicants' ability to complete the learning programme successfully and meet the demands of the qualification. The initial assessment by the centre will need to consider the readily available support that can be made available to meet individual learner needs as appropriate. The qualification has been designed to be accessible without artificial barriers restricting access. For this qualification, applicants must be aged 19 or older and will be expected to hold the following: UK Level 6 Qualification or; First Degree, or An equivalent overseas qualification. In the case of applicants whose first language is not English, then IELTS 6 (or equivalent) is required. International qualifications will be checked for appropriate enrolment in UK higher education postgraduate programmes where applicable. Applicants are required to produce two supporting references, at least one of which should be academic.   Progression   Completing the Qualifi Level 7 Diploma in Risk Management will enable learners to progress to: Qualifi Level 8 Diploma Strategic Management University for top-up to a Masters Employment in an associated profession   Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of Risk Management Reference No : L/650/5656 Credit : 20 || TQT : 200 This unit aims to develop learners' understanding of legislative frameworks that contribute to implementing organisational risk assessment plans and learn the basics of ISO standards. ISO is a universally recognised international standard that provides principles and guidelines on risk management. These standards offer principles, a framework, and a process for managing risk that any organisation can use. The learners will become aware of the principles of the ISO standards. UNIT2- Strategic Risk Management Reference No : M/650/5657 Credit : 20 || TQT : 200 This unit aims to introduce learners to the critical examination of strategies concerning the setting and continuous improvement of performance standards and the establishment and maintenance of an effective system of risk management; all aspects of risk management are considered, including, but not limited to, health and safety, environmental and security; planning and alignment of risk objectives with other corporate strategy. UNIT3- Responsible Leadership and Governance Reference No : R/650/5658 Credit : 20 || TQT : 200 This unit aims to provide learners with an understanding of the modern organisational necessity of governance, which leads to examining efficient corporate governance practices. This unit gives learners an understanding of law's impact and global integration on administrative decisions, policies, processes and activities. UNIT4- Organisational and Environmental Risk Reference No : T/650/5659 Credit : 20 || TQT : 200 This unit aims to help learners develop their knowledge and understanding of the importance of managing risks in business organisations and enable them to develop an effective risk management plan and review risk financing options. UNIT5- Risk Analysis and Modelling Reference No : D/650/5660 Credit : 20 || TQT : 200 This unit aims to familiarise learners with the core concepts and tools to build modern risk analysis models. It introduces learners to the foundations of risk analysis. These core concepts are combined to explore contemporary risk analysis modelling techniques. This unit will provide learners with the skills to apply these techniques in real-life situations. UNIT6- Advanced Research Methods in Risk Management Reference No : F/650/5661 Credit : 20 || TQT : 200 This unit aims to develop learners' ability to prepare for various types of academically based management research by developing and designing a research proposal. Learners will develop a critical understanding of the philosophical, practical and ethical research concepts within the business environment. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

ITIL® 4 Strategist: Direct, Plan and Improve: In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

ITIL® 4 Strategist: Direct, Plan and Improve The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

🚀 Unlock Your Potential with 'Key Principles for Success: 7 Must-Follow Rules' Online Course! 🌟   Are you ready to propel yourself towards unparalleled success and achieve your goals with confidence? Introducing our transformative online course - 'Key Principles for Success: 7 Must-Follow Rules'!   🔑 Uncover the Blueprint to Success: In this empowering course, you'll gain exclusive access to seven foundational principles meticulously curated to guide you through the journey of success. Learn the proven strategies employed by industry leaders, entrepreneurs, and visionaries to pave their way to greatness.   💡 What You'll Learn: Goal Setting Mastery: Discover the art of setting achievable yet ambitious goals that drive your success. Effective Time Management: Maximize productivity and efficiency to accomplish more in less time. Mindset Reframing: Cultivate a resilient mindset to overcome challenges and turn setbacks into stepping stones. Communication Excellence: Hone your communication skills to build influential relationships and networks. Financial Wisdom: Learn smart financial strategies for wealth creation and long-term stability. Leadership Fundamentals: Develop leadership qualities to inspire and lead with impact. Continuous Growth Mindset: Embrace lifelong learning and self-improvement to sustain success.   🌐 Why Choose Our Course: Expert Guidance: Benefit from insights shared by seasoned experts and successful individuals in various fields. Interactive Learning: Engage in interactive modules, exercises, and practical applications for immediate results. Flexible Learning: Access the course at your convenience from anywhere, at any time. Community Support: Join a vibrant community of like-minded individuals for networking and support.   🎯 Who Is This Course For: Whether you're an aspiring entrepreneur, a professional aiming for career growth, or someone committed to personal development, these principles will serve as your compass towards achieving your dreams.   🌟 Enroll Now and Unlock Your Path to Success! 🚀 Invest in yourself today and seize the opportunity to transform your life. Join 'Key Principles for Success: 7 Must-Follow Rules' and chart a course towards a more fulfilling and successful future! [Enroll Now Button] [Course Details and Testimonials] Take the first step towards realizing your full potential. Your success story begins here! 🌟 Course Curriculum INTRODUCTION Introduction to 7 Non-Negotiable Rules of Public Speaking 00:00 THE 7 RULES Rule #1 - Become the Script 00:00 Rule #2 - Stay on Time 00:00 Rule #3 - Build Rapport 00:00 Rule #4 - Over Deliver Without Overwhelming 00:00 Rule #5 - Create an Experience 00:00 Rule #6 - Tell Stories 00:00 Rule #7 - Call to Action 00:00