6736 Leadership courses delivered Online

Get ready for an exceptional online learning experience with the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The ISO 9001: Quality Management Systems Foundation & Managing Quality Planning is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Managing Quality Planning package has something for everyone. As part of the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Managing Quality Planning bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following ISO 9001: Quality Management Systems Foundation & Managing Quality Planning CPD Accredited Courses: Course 01: Quality Management and Strategic Training - ISO 9001 Course 02: Lean Six Sigma White Belt course Course 03: Complete Lean Six Sigma Green Belt Course for Service Industry Course 04: Advance Lean Six Sigma Black Belt Course Course 05: Process Mapping: Toolkit Course 06: RCA: Root Cause Analysis Course 07: Quality Assurance Course 08: ISO 9001:2015 Course 09: Energy Auditing Training: ISO 50001 Course 10: Enterprise Risk Management and ISO 31000 Course 11: Diploma in Lean Process and Six Sigma Course 12: Process Improvement Course 13: Diploma in Lean Leadership and Change Management Course 14: Diploma in Risk Management Level 7 Course 15: Corporate Risk And Crisis Management - Online Course Course 16: Project Management Course 17: Change Management Course 18: Diploma in Business Analysis Course 19: Operations Management Course 20: The 7 Basic Tools of Quality Course 21: Risk Consultant: Governance and Risk Management Course 22: Financial Modelling for Decision Making and Business plan Course 23: Business Management Course 24: Fundamentals of Corporate Finance Course 25: Digital Product Management Course 26: Level 2 Health and Safety in the Workplace Course 27: Career Development Plan Fundamentals Course 28: CV Writing and Job Searching Course 29: Learn to Level Up Your Leadership Course 30: Decision Making and Critical Thinking What will make you stand out? Upon completion of this online ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle, you will gain the following: CPD QS Accredited Proficiency with this ISO 9001: Quality Management Systems Foundation & Managing Quality Planning After successfully completing the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle, you will receive FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this ISO 9001: Quality Management Systems Foundation & Managing Quality Planning . The online test with immediate results You can study and complete the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle at your own pace. Study for the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning , a rich anthology of 30 diverse courses. Each course in the Managing Quality Planning bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle offers you the flexibility and convenience to learn at your own pace. Make the Managing Quality Planning package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the ISO 9001: Quality Management Systems Foundation & Managing Quality Planning bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the ISO 9001 bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

Sale Ends Today Level 4 Diploma in Business Administration - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unlock boundless business administration career opportunities in the UK with our Business Administration course. With a stunning 94% job placement rate within six months of graduation and an average starting salary of £35,000, our business administration program equips you with the essential skills to thrive in the world of Business Administration. Enrol today to kickstart your journey towards a successful career! The Level 4 Diploma in Business Administration offers an expansive curriculum that covers every essential aspect of modern business operations. From foundational Business Management to specialised courses such as Inspirational Leadership Skills and Strategic Business Management, this bundle prepares you to handle complex business challenges. You will get into Financial Analysis, Capital Budgeting, and Managerial Accounting, gaining the numerical knowledge to make informed decisions. Courses Are Included in this Level 4 Diploma in Business Administration Training Bundle: Course 01: Level 4 Diploma in Business Administration - CPD Certified Course 02: Level 5 Diploma in Business Management Course 03: Admin, Secretarial & PA Course 04: Office Administration & Skills Diploma Course 05: Internal Audit Skills Course 06: Inspirational Leadership Skills Course 07: Organisational Skills Course for Administrator Course 08: Complete Communication Skills Master Class Course 09: Sales Skills Course Course 10: Negotiation Skills Certificate Course 11: Corporate Paralegal Course 12: Business Plan for Entrepreneurs Course 13: Agile Project Management Course 14: Workplace Performance Management Course 15: Diploma in Operations Management Course 16: Research Methods in Business Course 17: Strategic Business Management Course 18: Change Management Course 19: Business Improvement Course 20: International Business Principles Course 21: Level 3 Diploma in Business Etiquette Course 22: Product Management Course 23: Financial Analysis Course Course 24: Capital Budgeting & Investment Decision Rules Course 25: Managerial Accounting Training Course 26: Certificate in Purchasing and Procurement Course 27: Customer Service Training Course 28: Strategic Marketing & Planning Course 29: Compliance Officer Training Level 3 Course 30: Workplace Confidentiality Elevate your professional credentials and propel your career forward with the Level 4 Diploma in Business Administration. This course is designed for those who aspire to ascend to management roles or enhance their current administrative capabilities. Joining this bundle will not only enrich your understanding of advanced business concepts but also enhance your employability and readiness to take on leadership roles in any sector. Enrol today and become the business leader you are meant to be! Learning Outcomes of this Course: Master advanced business administration principles and practices. Implement effective project management strategies across various sectors. Drive continuous improvement within your organisation. Develop critical thinking and problem-solving skills in business contexts. Understand and apply modern business improvement techniques. Enhance leadership and management capabilities for senior roles. Why Prefer this Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Business Administration. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Business Administration setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Business Administration related fields impacting their Business Administration experiences and long-term development. Course Curriculum Course 01: Business Administration Module 01: What is Business Administration? Module 02: Business and Organisations Module 03: Management of Business Module 04: Business Organization Perspectives Module 05: Decision Making Module 06: Approaches to Leadership Module 07: Management Module 08: Definition of Management Module 09: Characteristics of Management Module 10: Management Functions/Process of Management Module 11: Nature of Management Module 12: Levels of Management Module 13: Characteristics of Professional Managers Module 14: Principles of Management Module 15: What Is Payroll? Module 16: Principles Of Payroll Systems Module 17: Confidentiality And Security Of Information Module 18:Effective Payroll Processing Module 19: Increasing Payroll Efficiency Module 20: Risk Management in Payroll Module 21: Time Management Module 22: Personnel Filing Module 23: When Workers Leave Employment Module 24: Hiring Employees Module 25: Paye and Payroll for Employers Module 26: Tell HMRC about a New Employee Module 27: Net And Gross Pay Module 28: Statutory Sick Pay Module 29: Minimum Wage for Different Types of Work Course 02: Project Management for Business Administration Module 01: Introduction: Overview Module 02: Tools You Need Module 03: Teams & Leadership Module 04: Teams Module 05: Conflict Module 06: Project Communication Module 07: Didactic Communications Module 08: Basic Meeting Rules Module 09: Stakeholder Management Module 10: The Basics of Project Management Module 11: Project Needs Module 12: Scope and Requirements Module 13: Work Breakdown Structures Module 14: Displayed Thinking Module 15: Developmental Methodologies Module 16: Methodology Types Module 17: Selecting a Methodology Module 18: Effective Budgets &#038; Schedules Module 19: Resource Estimating Module 20: Estimating Techniques Module 21: Project Performance Module 22: The Keys to Success Module 23: Project Performance Key Values Module 24: Change Management Course 03: Business Improvement Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analysing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring business leaders Senior management staff Project managers Business consultants Operations managers Administrative professionals After completing this Business Administration Level 7 Diploma bundle, you can progress towards- level 1 certificate in business administration level 2 certificate in business administration business administration level 3 level 6 diploma in business administration business administration level 5 Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Business Administrator: £30,000 - £60,000 Project Manager: £35,000 - £70,000 Business Consultant: £40,000 - £100,000 Operations Manager: £30,000 - £70,000 Senior Executive: £50,000 - £120,000 Certificates Advanced Diploma in Business Administration at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

High Performing Teams. Moccasin Approach, Moccasin Manager,

Boost Your Career By Enrolling In This Team Management Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Team Management and boost your career, then take a step in the right direction with this industry-standard, comprehensive Team Management bundle of courses, which are well organised. This Team Management bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Team Management package, you will not be charged any extra fees. This Team Management Bundle Package includes: Course 01: Diploma in Team Management at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Team Work & Team Building Course Course 02: Workplace Team Networking Diploma Course 03: Diploma in Meeting Management Course 04: Diploma in Performance Management Course 05: Leadership Skills Course Course 06: Quality Assurance (QA) Manager Course 07: Level 3: Public Speaking Diploma Course Course 08: Maximising Personal Productivity Course Course 09: Self Esteem & Confidence Building Course 10: Workplace Stress Management Diploma Success becomes a lot simpler with this Team Management bundle package, which allows you to monetise your skills. This Team Management bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Team Management bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Team Management are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum: *** The Team Management bundle courses have the following curriculum: Course 01: Diploma in Team Management at QLS Level 5 Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Team Management at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Team Management bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Team Management bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Diploma in Team Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Team Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). Certificate Accredited by CPDQS Digital certificate - £10

Equip yourself for success as a new manager with our comprehensive “New Manager” course, covering essential leadership, communication, team building, and legal compliance skills. Gain the confidence and competence to lead effectively in today’s dynamic workplace.

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Performance management, Managing Performance, Employee engagement,

Innovation and Design - Thinking Beyond the Obvious: On-Demand Thinking and doing the same has got to change. The world we live in is becoming more volatile, uncertain, complex, and ambiguous. Expanding our innovation and design thinking capabilities is a key to unlock solutions for some of our biggest global and local challenges. What do you need to learn, do, and become in order to continue in the current and future environment? It is a powerful combination of knowledge, competencies, and mindset. In an increasingly complicated context, this course provides participants with the knowledge needed to not only learn about innovation and what is needed to make it sustainable in your organization but also to inspire others to innovate and think beyond the obvious, What You Will Learn At the end of this program, you will be able to: Explain the link between innovation and strategy Describe the value of expanding your innovation practice and creating an innovative culture would be Apply a basic set of Design Thinking techniques to your innovation projects Promote innovative practices within your teams and processes in your work environment Foundation Concepts The context for innovation What is innovation Comparing innovation to invention Innovation and Strategy Run and changing the business The power of disruptors Three horizons of growth Strategy and innovation portfolio links Innovation strategy and delivery Measuring value from innovation Design Thinking What is design thinking Why design thinking Design thinking frameworks Stanford university d.School model Design thinking general practices Innovative Decision Making Leaders focus on value creation Effective decision making Characteristics of great leaders and sponsors Measuring innovation leadership effectiveness Situational leadership and overcoming bias Building an Innovative Team Forming innovative teams Values and behaviors that support innovation Building an energized team culture Mindset is key Embracing collaboration and multimodal working Innovative Culture Introduction to organizational culture Benefits and barrier to enterprise agility Enabling innovation across the organization Leaders are critical Success factors for an innovative culture

*** 24 Hour Limited Time Flash Sale *** Life Coaching, Mentoring and Train the Trainer Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you passionate about helping others reach their full potential and overcoming personal challenges? The demand for life coaches and mentors in the UK has grown significantly, with a recent survey revealing that 75% of individuals seeking personal development turn to professional coaching. Imagine being able to help others excel, guide them towards their goals, and become a confident leader yourself. This comprehensive course bundle equips you with the tools and knowledge to become a life coach, a mentor, and even a trainer! Our course on Life Coaching, Mentoring and Train the Trainer equips you with the core skills and knowledge to excel in life coaching, mentoring, and even training others. Learn powerful coaching methodologies, master communication to build strong relationships, and develop the confidence to become a captivating speaker. You'll also gain effective strategies for overcoming phone addiction and building resilience-essential skills for success in today's fast-paced world. Key Features of the Coaching & Mentoring, Spiritual Life and Train the Trainer Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Coaching & Mentoring, Spiritual Life and Train the Trainer bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Coaching & Mentoring QLS Course 02: Spiritual Life Coaching QLS Course 03: Train the Trainer - Trainer Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Leadership Skills for The FutureCourse 02: Communication Masterclass Building Strong RelationshipsCourse 03: Public Speaking: Presentations like a BossCourse 04: The Power of ResilienceCourse 05: Learn How to Overcome Phone Addiction In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Coaching & Mentoring, Spiritual Life and Train the Trainer courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Start your transformative journey today and embrace a brighter future. Say goodbye to ordinary and embrace extraordinary with our Coaching & Mentoring, Spiritual Life, and Train the Trainer Bundle. Enrol now and empower yourself with knowledge that will last a lifetime. Learning Outcomes of Life Coaching, Mentoring and Train the Trainer Develop effective coaching techniques to support clients' personal growth. Create impactful mentoring strategies tailored to individual needs. Design and deliver engaging training programs for diverse audiences. Enhance leadership skills to navigate future challenges confidently. Master communication skills to build strong, effective relationships. Learn resilience techniques to thrive in challenging environments. Why Choose Us? Get 3 QLS Endorsed Certificate upon completion of Life Coaching and Train the Trainer Get a free student ID card with Life Coaching and Train the Trainer Training program (£10 postal charge will be applicable for international delivery) The Life Coaching and Train the Trainer is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Life Coaching and Train the Trainer course materials The Life Coaching and Train the Trainer comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Coaching & Mentoring Module 01: Introduction to Performance Coaching Module 02: The Coach/Client Relationship Module 03: Coaching and Mentoring Models Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Effective Communication Skill Module 06: Personal Skills Module 07: Management Skills Module 08: Organisational Skills Module 09: Motivation and Mindset Module 10: Key Themes of NLP Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory Module 12: Leadership Under Pressure Module 13: Setting Up as a Coach QLS Course 02: Spiritual Life Coaching Basics of Spiritual Life Coaching Understanding Spiritual Life Coaching Fundamental Qualities of a Coach Advanced Coaching Ethical Guideline Marketing Your Business Growing Your Business QLS Course 03: Train the Trainer - Trainer Training Introduction And Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer? Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Start With An Amazing Opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility And Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring coaches and mentors looking to enhance their skills and empower others. Individuals seeking personal and spiritual growth. Professionals interested in becoming trainers and delivering impactful training sessions. Leaders and managers aiming to develop advanced leadership skills. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Professional Coach or Mentor: Salary range - £30,000 to £100,000 per year. Spiritual Life Coach: Salary range - £25,000 to £70,000 per year. Corporate Trainer: Salary range - £25,000 to £60,000 per year. Leadership Development Specialist: Salary range - £35,000 to £80,000 per year. Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00