248 Key Performance Indicators (KPIs) courses delivered On Demand

Limited Time Offer | Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift | CPD QS Certified | 115 CPD Points | Lifetime Access

Supercharge your career as an Oracle DBA! This in-depth performance tuning course empowers you to pinpoint bottlenecks, master essential tools like AWR and ASH, elevate your database's performance, and unlock your potential as a top-tier Oracle DBA.

Overview Did you know that the global HR industry is currently worth around £17,48 billion? Get a chance to shine in this highly prospective and competitive field through our HR Management bundle. Our precisely crafted courses will help you establish yourself in this field! HR is more than just a division of a company. It is essential to any business and worker's success and is the lifeblood of an organisation. The Human Resources principles covered in this CPD-accredited course will adequately equip you to begin a career in the related industry. For organisations of all sizes, managing daily HR tasks is a difficult undertaking that needs the assistance of an HR consultant. Moreover, this course will give you the essential knowledge you need to create individualised training plans and effectively handle human resources-related demands. Following your successful completion, you will have highly developed abilities that will enable you to design and manage the recruiting and selection process, organise and carry out training, implement performance improvement training, and more. Along with this HR Management Complete Bundle, you will get an original hardcopy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. What other courses are included with this Bundle? Course 1: Level 3 Diploma Course 2: HR And Recruitment Consultant Training Course 3: Employment Law Course 4: Office Administration Certificate Course 5: Contract Manager Diploma Course 6: Payroll Management Course Course 7: GDPR Course 8: Workplace Confidentiality Course 9: Leadership & Management Diploma Course 10: Performance Management Course 11: Effective Communication Skills Learning Outcomes The students undertaking this course will get the opportunity to - Get Introduced to Human Resources (HR) Understand the employee recruitment and selection procedure Learn the skills of an effective administrator Understand the employee training and development process Learn about performance appraisal management and employee relations Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable experience without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Description Begin your HR journey with Apex Learning right away! The management of human resources is essential to the success of any company and employee. In addition to ensuring regulatory compliance, HR is in charge of keeping staff members interested and inspired to perform well. This course will provide you with the overview required to achieve your objective, whether you are entirely new to human resources, are interested in learning more about the field, or need to create a more effective HR department. Additionally, students will study about the evolving function of HR, including a historical review, important procedures and duties, and contemporary trends influencing the development of HR practices. With the help of this HR Management Bundle, you will get the core knowledge necessary to create customised training plans and effectively handle human resources-related demands.When you need them, knowledgeable teachers and mentors will be available to you and will answer any of your questions via email and chat rooms. Course Curriculum of Bundle Module 01: Introduction to Human Resource In this module we will cover the following topics: Human resource management Models of HRM The Role of the HR Department Aims of HRM HRM and personnel management Impacts HR have on Organisational Performance Module 02: Employee Recruitment and Selection Procedure In this module we will cover the following topics: Attracting candidates Advertising E-recruitment Graphology Final stages Module 03: Employee Training and Development Process In this module we will cover the following topics: The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques E-learning Module 04: Performance Appraisal Management In this module we will cover the following topics: The benefit of performance management Characteristics of performance management Performance management cycle Managing performance throughout the year Reviewing performance Rating performance Dealing with under-performers Module 05: Employee Relations In this module we will cover the following topics: Strategic Employee Relations Practice of Industrial Relations Employee Voice Employee Communications Module 06: Motivation and Counselling In this module we will cover the following topics: The process of motivation Types of motivation Motivation theory Motivation strategies Module 07: Ensuring Health and safety at the Workplace In this module we will cover the following topics: Managing Health and Safety At Work The importance of health and safety in the workplace Benefits of workplace health and safety Health and safety policies Conducting risk assessments Accident prevention Measuring health and safety performance Health and safety training Module 08: Employee Termination In this module we will cover the following topics: Redundancy Dismissal Relieving Letter Retirement Module 09: Employer Record and Statistics In this module we will cover the following topics: Introduction The necessity for Personnel Records Information in Personnel Records Formats of Personnel Records Module 10: Essential UK Employment Law In this module we will cover the following topics: Introduction Wages Dismissal Equality Working Parents' Rights Data Protection (GDPR) Course 2: HR And Recruitment Consultant Training Introduction to Recruitment: Importance and Implications An Overview of the Recruitment Industry The UK Recruitment Legislation Sales and Selling in the Recruitment Industry The Recruitment Process Key Performance Indicators for the Recruitment Industry Candidate Attraction for Recruitment Candidate Management Candidate Interview Processes And many more... Course 3: Employment Law Basic of Employment Law Legal Recruitment Process Employment Contracts Employee Handbook Disciplinary Procedure National Minimum Wage & National Living Wage Parental Right, Sick Pay & Pension Scheme Discrimination in the Workplace Health & Safety at Work Dismissal, Grievances and Employment Tribunals Workplace Monitoring & Data Protection Course 4: Office Administration Certificate Introduction to Office Administration Skills of an Effective Administrator Business Writing Skills Communication Skills Managing Meetings and Giving Feedback Organisational Skills Telephone Etiquette Negotiation Techniques Conflict Management Stress Management Time Management Course 5: Contract Manager Diploma Introduction to Contract Management Classification of Contracts Contract Lifecycle - Understanding The Stages Principles of English Contract Law Contract Management Plan & Efficiency Contract Manager's Roles, Responsibilities & Career Opportunities And many more... Course 6: Payroll Management Course Payroll System in the UK Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics Entering Payments Pre-Update Reports Updating Records e-Submissions Basics Process Payroll (November) Employee Records and Reports Editing Employee Records Process Payroll (December) Resetting Payments Quick SSP An Employee Leaves Final Payroll Run Reports and Historical Data Year-End Procedures Course 7: GDPR GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 11: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 9: Preventing Workplace Violence and Harassment Section 1: Workplace Management: Violence What Is Workplace Harassment? Identifying the Bully How to Handle Workplace Violence Risk Assessment Being the Victim Checklist for Employers Interview Process Investigation Process Developing a Workplace Harassment Policy Section 2: Workplace Management: Harassment The Background Developing an Anti-Harassment Policy Policies in the Workplace Proper Procedures in the Workplace False Allegations Other Options Sexual Harassment Mediation Conflict Resolution The Aftermath Course 10: Performance Management Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 11: Effective Communication Skills Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphics Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is designed for people who are - Looking to pursue a career in Human Resourse (HR). Willing to upgrade their skills. Trying to build an efficient workforce in HR. Working on boosting office productivity. Willing to ensure an employee friendly workplace. Requirements Our HR Management(HR) course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path HR has a huge job field. This course bundle will help the learners to pursue jobs that have huge demand in the job market, such as- Human resources officer Equalities officer Human Resources Assistant. HR Specialist Administrative Officer

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Recruitment Consultant will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Recruitment Consultant will help you keep ahead of the pack. The Recruitment Consultant incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, thiswill add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Recruitment Consultant, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Recruitment Consultant? Course 1: HR Management Level 3 Course 2: Virtual Interviewing for HR Course 3: Conflict Managemen Course 4: Leadership & Management Diploma Course 5: Payroll Management - Diploma Course 6: Level 2 Microsoft Office Essentials Course 7: UK Employment Law and Employee Rights Diploma Course 8: Effective Communication Skills Diploma Course 9: GDPR Data Protection Level 5 Course 10: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Recruitment Consultant: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Course Curriculum: Course 1: Recruitment Consultant - Level 4 Module 01: Introduction to Recruitment: Importance and Implications Module 02 - An Overview of the Recruitment Industry Module 03 - The UK Recruitment Legislation Module 04 - Sales and Selling in the Recruitment Industry Module 05 - The Recruitment Process Module 06 - Key Performance Indicators for the Recruitment Industry Module 07 - Candidate Attraction for Recruitment Module 08 - Candidate Management Module 09 - Candidate Interview Processes Module 10 - Client Acquisition Module 11 - Client Strategy in the Recruitment Sector Module 12 - Client Management Module 13 - Steps to Starting and Running a Successful Recruiting Service CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Recruitment Consultant bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Recruitment Consultant is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This HR And Recruitment Consultant Training - Level 4 bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this HR And Recruitment Consultant Training - Level 4 bundle will help you stay ahead of the pack. Throughout the HR And Recruitment Consultant Training - Level 4 programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this HR And Recruitment Consultant Training - Level 4 course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. What other courses are included with this HR And Recruitment Consultant Training - Level 4? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum HR And Recruitment Consultant Training - Level 4 Module 01 - Introduction to Recruitment: Importance and Implications Module 02 - An Overview of the Recruitment Industry Module 03 - The UK Recruitment Legislation Module 04 - Sales and Selling in the Recruitment Industry Module 05 - The Recruitment Process Module 06 - Key Performance Indicators for the Recruitment Industry Module 07 - Candidate Attraction for Recruitment Module 08 - Candidate Management Module 09 - Candidate Interview Processes Module 10 - Client Acquisition Module 11 - Client Strategy in the Recruitment Sector Module 12 - Client Management Module 13 - Steps to Starting and Running a Successful Recruiting Service How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this bundle. It is available to all students, of all academic backgrounds. Requirements Our bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR And Recruitment Consultant Training - Level 4) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Benefit your company with an in-depth knowledge of the recruitment process and employment law, by taking the highly essential Employment Laws & Recruitment Process 2020 - Level 3 course. The comprehensive Employment Laws & Recruitment Process 2020 - Level 3 course aims to equip you with a solid understanding of UK employment law to provide you with the skills to manage the recruiting process of your company. You'll learn about the Recruitment and Equality Act, employers' legal duties, employment contracts, the national minimum and living wage, parental rights, sick pay, pension schemes, and many more. You'll also gain expertise in reducing day-to-day workplace issues regarding discrimination. With a single payment, you will gain access to Employment Laws & Recruitment Process 2020 - Level 3 including 10 Career development courses, an original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. What courses are included in this Employment Laws & Recruitment Process 2020 - Level 3: Course 01: Recruitment Consultant - Level 4 Course 02: Employment Law Level 3 Course 03: Law and Contracts - Level 2 Course 04: Payroll Management - Diploma Course 05: HR Management Level 3 Course 06: Virtual Interviewing for HR Course 07: Resourcing and Managing Talent Course Course 08: Document Control Course 09: GDPR Course 10: Creativity and Problem Solving Skills Course 11: Time Management Build an ideal workplace for your company by enrolling today! Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Employment Laws & Recruitment Process 2020 - Level 3 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Employment Laws & Recruitment Process 2020 - Level 3 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Employment Laws & Recruitment Process 2020 - Level 3 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Curriculum: ***Employment Laws & Recruitment Process 2020 - Level 3*** Module 01 - Introduction to Recruitment: Importance and Implications Module 02 - An Overview of the Recruitment Industry Module 03 - The UK Recruitment Legislation Module 04 - Sales and Selling in the Recruitment Industry Module 05 - The Recruitment Process Module 06 - Key Performance Indicators for the Recruitment Industry Module 07 - Candidate Attraction for Recruitment Module 08 - Candidate Management Module 09 - Candidate Interview Processes Module 10 - Client Acquisition Module 11 - Client Strategy in the Recruitment Sector Module 12 - Client Management Module 13 - Steps to Starting and Running a Successful Recruiting Service How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Recruitment Consultant - Level 4) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Recruitment Consultant will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Recruitment Consultant will help you keep ahead of the pack. The Recruitment Consultant incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Recruitment Consultant will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Recruitment Consultant, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Recruitment Consultant course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Recruitment Consultant Bundle Consists of the following Premium courses: Course 01: Recruitment Consultant - Level 4 Course 02: Employment Law Level 3 Course 03: Law and Contracts - Level 2 Course 04: HR Management Level 3 Course 05: Virtual Interviewing for HR Course 06: Resourcing and Managing Talent Course Course 07: Payroll Management - Diploma Course 08: Document Control Course 09: GDPR Course 10: Creativity and Problem Solving Skills Course 11: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Recruitment Consultant expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum : Course 01: Recruitment Consultant - Level 4 Introduction : Importance and Implications An Overview The UK Recruitment Legislation Sales and Selling The Recruitment Process Key Performance Indicators Candidate Attraction Candidate Management Candidate Interview Processes Client Acquisition Client Strategy Client Management Steps to Starting and Running a Successful Recruiting Service Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Recruitment Consultant bundle. Requirements This Recruitment Consultant course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Recruitment Consultant - Level 4) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Facilitation Skills Now Give a compliment to your career and take it to the next level. This Facilitation Skills will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this will help you keep ahead of the pack. The Facilitation Skills incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Facilitation Skills expertise and essential knowledge, which will assist you in reaching your goal. Further, this will add extra value to your resume to stand out to potential employers. Along with this Facilitation Skills course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Facilitation Skills Bundle Consists of the following Premium courses: Course 01: Facilities Management Course 02: Online Meeting Management Course 03: Quality Management Course 04: Diploma in Lean Process and Six Sigma Course 05: SAP Controlling (CO) - Product Costing S4HANA Course 06: Process Improvement: Reduce Waste Course 07: Compliance & Business Risk Management Course 08: Performance Management Course 09: People Management Skills Level 3 Course 10: Workplace Confidentiality Course 11: Document Control Benefits you'll get choosing Apex Learning for this Facilitation Skills: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the Facilitation Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Facilitation Skills Bundle Course 01: Facilities Management Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 02: Online Meeting Management Module 01: Planning and Preparation Module 02: Online Meeting Platforms Module 03: Meeting Etiquette and Tips Course 03: Quality Management Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma and many more ... Course 04: Diploma in Lean Process and Six Sigma Module 1: Understanding Lean Module 2: The Lean Culture Module 3: The Five Principles of Lean Module 4: Value and Waste Module 5: Value Stream Mapping (VSM) Module 6: The Principles of Flow and Pull Module 7: Overview of Six Sigma Module 8: The Define Phase Module 9: The Measure Phase Module 10: The Analyse Phase Module 11: The Improve Phase Module 12: The Control Phase Course 05: SAP Controlling (CO) - Product Costing S4HANA Section 1: Introduction Section 2: Material Master Data and Pricing Controls Section 3: BoM, Activities and Routing Section 4: Overheads in Costing Section 5: Costing Sheet Section 6: Costing Variant Section 7: Routing and Work Centres Section 8: Cost Component Structure Section 9: Execution of Standard Cost Estimation Course 06: Process Improvement: Reduce Waste Section 01: Introduction Section 02: Fundamentals of Waste Section 03: The 8 Wastes Section 04: VA vs. NVA Section 05: Process Mapping Tools Section 06: Case Study Section 07: Close Out Course 07: Compliance & Business Risk Management Module 1: Introduction to Compliance Module 2: Five basic elements of compliance Module 3: Compliance Management System (CMS) Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Risk and Types of Risk and many more ... Course 08: Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Section 06: Conclusion Course 09: People Management Skills Level 3 Module 01: Introduction to Human Resources Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and Safety at the Workplace Module 08: Employee Termination Module 09: Employer Records and Statistics Module 10: Essential UK Employment Law Course 10: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 11: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents and many more ... CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Facilitation Skills bundle. Students Graduates Job Seekers Job Holders Requirements Our Facilitation Skills course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

**Don't Spend More; Spend Smarter** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Corporate Social Responsibility (CSR) will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this bundle will help you keep ahead of the pack. The Corporate Social Responsibility (CSR) incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Corporate Social Responsibility (CSR) will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the bundle, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Corporate Social Responsibility (CSR) course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: Corporate Social Responsibility (CSR) Course 02: Commercial Law 2021 Course 03: Business Law Course 04: Leadership & Management Diploma Course 05: Stakeholder Management Course 06: Performance Management Course 07: Environmental Health Course 08: Process Improvement: Reduce Waste Course 09: Carbon Literacy Knowledge | Course Course 10: Quality Assurance Course 11: Working Effectively Across Cultures As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Corporate Social Responsibility (CSR) to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Bundle Course 01: Corporate Social Responsibility (CSR) Introduction to Corporate Social Responsibility Stakeholders & the Social Contract A Sustainable Perspective Implementing CSR Performance Evaluation and Performance Reporting Course 02: Commercial Law 2021 Introduction of Commercial law Business Organisations International Trade: the Theory, the Institutions, and the Law Sales of Goods Law Consumer Law and Protection E-Commerce Law Competition Law Course 03: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 04: Personal Leadership and Influencing Skills Getting Started The Evolution of Leadership Situational Leadership A Personal Inventory Modelling the Way Inspiring a Shared Vision Challenging the Process Enabling Others to Act Encouraging the Heart Basic Influencing Skills Setting Goals Course 05: Stakeholder Management Introducing Stakeholder Management Stakeholder Theories Stakeholder Mapping Building Strong Business Relationships With Stakeholders Stakeholder Engagement Stakeholder Engagement Through Effective Communication Monitoring and Evaluating the Engagement Managing Stakeholder Conflict Course 06: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 07: Environmental Health Intro to Environmental Health Waste, Pollution and Pollutants Environment, Pollution, Climate Change and Health Recovering Resources and Managing Waste Food Waste Plastic Air Pollution Water Environmental Sustainability Course 08: Process Improvement: Reduce Waste Introduction Fundamentals of Waste The 8 Wastes VA vs. NVA Process Mapping Tools Case Study Close Out Course 09: Carbon Literacy Knowledge | Course Introduction to Carbon Literacy The Carbon Cycle Global Warming and Climate Change Solutions for Global Warming Steps to Take for a Cleaner Tomorrow Course 10: Quality Assurance Introduction (Various Types of Testing) Functional Testing Rally Tool (Part - I) Rally Tool (Part - II) Documentation Waterfall Methodology Agile Methodology Introduction QA Revision Introduction to QTP Introduction to Loadrunner Course 11: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our course is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Corporate Social Responsibility (CSR)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.