65 IT Technician courses in Cardiff delivered On Demand

***From Tech Novice to IT Hero: Your Journey to IT Support Mastery*** Did you know that the global IT support technician workforce is projected to grow by 11% by 2030? This rising demand highlights the crucial role IT Support Technicians play in keeping businesses and organizations running smoothly. This comprehensive IT Support Technician course equips you with the theoretical knowledge and understanding to excel in this IT Support Technician dynamic field. Our CPD-accredited IT Support Technician course is designed to provide a wide-ranging understanding of the essential theoretical concepts required in this field. From understanding how people use computers to managing files and mitigating IT security threats, this IT Support Technician course covers everything you need to know to become an effective IT Support Technician. Learning Outcomes By the end of this IT Support Technician course, you will be able to: Describe the core components of computer systems and their functionalities. Explain various data storage solutions and network configurations. Navigate different operating systems and manage files effectively. Identify and mitigate common IT security threats. Implement preventative maintenance practices to ensure system stability. Apply systematic troubleshooting methodologies to resolve user issues. Why would you choose the IT Support Technician course from Compliance Central: Lifetime access to IT Support Technician course materials Full tutor support is available from Monday to Friday with the IT Support Technician course Learn IT Support Technician skills at your own pace from the comfort of your home Gain a complete understanding of IT Support Technician course Accessible, informative IT Support Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the IT Support Technician Study IT Support Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your IT Support Technician Course This IT Support Technician course is designed to provide a comprehensive and theoretical foundation for a successful career in IT support. Module 01: How People Use Computers This module delves into the basic principles of human-computer interaction, exploring how users interact with different types of computers. You will gain a thorough understanding of user behavior and preferences, which is essential for any IT Support Technician. Module 02: System Hardware Understanding the components of computer hardware is vital. This module covers the various parts of a computer system, including the motherboard, CPU, RAM, and other critical components, providing the foundational knowledge every IT Support Technician needs. Module 03: Device Ports and Peripherals Learn about the different types of ports and peripherals used with computers, including printers, scanners, and external storage devices. Module 04: Data Storage and Sharing Data management is a key skill for any IT Support Technician. This module covers various data storage methods, including hard drives, SSDs, and cloud storage. You will also learn best practices for data sharing and management. Module 05: Understanding Operating Systems Gain a solid theoretical understanding of operating systems, such as Windows and macOS, covering core functionalities, user interfaces, and file management techniques. Module 06: Setting Up and Configuring a PC Learn the steps involved in setting up and configuring a personal computer. This module covers installation processes, system configuration, and optimization techniques, which are essential skills for an IT Support Technician. Module 07: Setting Up and Configuring a Mobile Device Learn about the theoretical foundations of mobile device setup and configuration, covering different operating systems and security considerations. Module 08: Managing Files Master essential file management techniques in this module. You'll learn how to create, organize, search for, and manipulate files and folders on various operating systems. Module 09: Using and Managing Application Software Explore the theoretical aspects of using and managing application software. This module covers software installation, configuration, and troubleshooting techniques. Module 10: Configuring Network and Internet Connectivity Gain a theoretical understanding of network configurations, including network types, internet connectivity, and network devices like routers and switches. Module 11: IT Security Threat Mitigation Understanding IT security is crucial for an IT Support Technician. This module covers common security threats, how to identify them, and best practices for mitigation. Module 12: Computer Maintenance and Management Discover preventative maintenance practices to ensure the optimal performance and stability of computer systems. Module 13: IT Troubleshooting Learn systematic troubleshooting methodologies to identify and resolve user issues related to hardware, software, and network connectivity. Module 14: Understanding Databases This module provides a theoretical introduction to databases, exploring their functionalities and how they are used to store and manage data. Module 15: Developing and Implementing Software Gain a basic theoretical understanding of the software development process, including different programming languages and software implementation strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Technician course is ideal for: Individuals with no prior IT experience looking to enter the IT support field. Professionals seeking to develop a strong theoretical foundation in IT support principles. Anyone interested in refreshing their knowledge of core IT concepts. Career changers looking to transition into the IT industry. Individuals seeking to pursue further IT certifications. Those considering a career in IT support roles. Requirements There are no specific prerequisites for this IT Support Technician course. However, a basic understanding of computers and a willingness to learn are beneficial. Career path An IT Support Technician course can open doors to various exciting career paths in the IT field. IT Support Specialist: £20,000 to £35,000 per year Help Desk Technician: £18,000 to £30,000 per year Network Support Engineer: £25,000 to £40,000 per year Systems Administrator: £25,000 to £45,000 per year IT Consultant: £30,000 to £60,000 per year IT Manager: £35,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

***Become an IT whiz with our IT Support Specialist Course!*** Did you know that the global IT support market is expected to reach a staggering $1 trillion by 2027 [source: cite a reliable source about IT Support market growth]? The demand for skilled IT support professionals continues to surge, making IT support a field brimming with opportunity. This comprehensive IT Support Specialist course equips you with the foundational knowledge and theoretical understanding to excel in this exciting and ever-evolving field. This IT Support Specialist course is designed to provide a strong theoretical grounding in IT support, covering essential topics like computer hardware, operating systems, network connectivity, and security. Through in-depth exploration of these modules of IT support course, you'll gain a thorough understanding of how IT systems function and how to troubleshoot common issues. Learning Outcomes By the end of this course, you'll be able to: Demonstrate a strong understanding of core IT support concepts, including hardware, software, operating systems, and networking. Effectively troubleshoot and resolve a wide range of IT problems. Confidently configure and manage PCs, mobile devices, and user accounts. Implement essential IT security measures to protect data and systems. Grasp the fundamentals of data storage, sharing, and database management. Develop a solid foundation for further learning in specialized IT Support areas. Key Highlights for IT Support Specialist Course: CPD QS Accredited Proficiency with this IT Support Specialist course. After successfully completing the IT support course, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this IT support course. The online test with immediate results You can study and complete the IT support course at your own pace. Study for the IT support course using any internet-connected device, such as a computer, tablet, or mobile device. This IT Support Specialist course delves into the fascinating world of IT infrastructure and user support. You'll embark on a journey of theoretical discovery, gaining insights into essential topics. Master the Fundamentals: Unearth the inner workings of computers, exploring hardware components, device ports, and data storage solutions. Empower Users: Learn how to configure and manage desktops, mobile devices, and various peripherals to ensure optimal user experience. Navigate the Digital Landscape: Grasp the intricacies of operating systems, network connectivity, and IT security fundamentals, equipping you to identify and address potential issues. Curriculum Breakdown of the IT Support Specialist Course Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports and Peripherals Section 04: Data Storage and Sharing Section 05: Understanding Operating Systems Section 06: Setting Up and Configuring a PC Section 07: Setting Up and Configuring a Mobile Device Section 08: Managing Files Section 09: Using and Managing Application Software Section 10: Configuring Network and Internet Connectivity Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance and Management Section 13: IT Troubleshooting Section 14: Understanding Databases Section 15: Developing and Implementing Software CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT support course is ideal for: Individuals with an interest in a career in IT Support. Those seeking to develop a strong theoretical foundation in IT user support practices. Professionals looking to enhance their existing IT skillset. Anyone who wants to gain the confidence to troubleshoot their own technological woes. School leavers or graduates considering a career path in IT. Individuals seeking to upskill or reskill for a new career opportunity. Requirements There are no specific prerequisites for this IT Support Specialist course. However, a basic understanding of computers and an interest in technology are beneficial. Career path The IT support field offers a diverse range of career paths. Here are some potential directions you can explore after completing this course: IT Help Desk Specialist Network Support Technician Desktop Support Analyst System Administrator IT Security Analyst Database Administrator And many more! Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In today's digital age, it is becoming increasingly important for individuals and businesses to have a strong understanding of information technology (IT). IT training can provide individuals with the skills and knowledge they need to succeed in a variety of industries and positions. From computer programming to networking and cybersecurity, IT Support training can open up a world of career opportunities and help businesses stay competitive in an increasingly digital marketplace. There are several reasons why IT Support training is important for individuals and businesses. First and foremost, a strong understanding of IT Support can help individuals and businesses stay up-to-date with the latest technology and trends. This can be especially important in fast-paced industries where technology is constantly evolving. In addition, IT Support training can help individuals and businesses improve efficiency and productivity by streamlining processes and automating tasks. The demand for IT Support Technician is on the rise as businesses and organisations continue to rely on technology to improve efficiency and stay competitive. This demand is reflected in the growing number of job openings in the field, as well as the increasing salaries being offered to IT professionals. Whether you are a business owner looking to improve your organisation's technological capabilities or an individual looking to enter the IT field, now is the time to start building your skills and knowledge through an IT Support training course. Regardless of your industry or profession, it is becoming increasingly important for everyone to have a basic understanding of IT. From computer basics to cybersecurity, IT Support training can help individuals and businesses protect themselves and their data from cyber threats. In addition, a basic understanding of IT Support can help individuals and businesses stay competitive in an increasingly digital job market. Whether you are a student, a business owner, or a professional looking to improve your skills, enrol in our IT Support Training course and keep yourself updated just as everyone is. Learning Outcome Upon completing this IT Support Training course, you should be able to: Understand the impact and importance of information technology in today's world Learn about different types of communication and networking technologies Explore the skills that will be required in the future in the field of information technology Know about the importance of technology as a foundation skill in various industries Develop proficiency in word processing, presentation, and spreadsheet software Find out how to create and edit databases for storing and organising information from this IT Support course. Understand the basics of project management in the field of information technology FREE Course: ***Information Management*** Module 01: Introduction Module 02: Information Management Strategy Module 03: Databases and Information Management Module 04: Management Information Systems (MIS) Module 05: Auditing Information Systems Module 06: Ethical and Social Issues and Data Protection What will make you stand out? Upon completion of this IT Support online course, you will gain: CPD QS Accredited Proficiency Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study the IT Support course using any internet-connected device, such as a computer, tablet, or mobile device. The IT Support Technician course provides an immersive exploration into the dynamic realm of Information Technology. Tailored to reflect the evolving needs of the industry, this course spotlights the central role of IT Support in ensuring the seamless operation of contemporary, technology-driven enterprises. Delving into the intricacies of effective communication, robust network management, and adeptness in various software tools, participants are primed to become proficient IT Support technicians. As technology's footprint expands in every sector, the demand for skilled IT Support personnel rises. This course serves as a comprehensive guide, arming learners with the expertise needed to navigate and excel in this ever-changing domain. Elevate your skills, understanding, and career prospects by mastering the critical aspects of IT Support through our comprehensive course. Enrol today and begin your journey towards becoming an indispensable asset in the IT domain, ensuring smooth technological operations in contemporary digital landscapes. CPD 20 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction: A Transforming Technology 16:00 1: Introduction: A Transforming Technology 16:00 PDF Module 02: Importance of Information Technology 08:00 2: Importance of Information Technology 08:00 PDF Module 03: Communication and Network 17:00 3: Communication and Network 17:00 PDF Module 04: Future Skills Required in Information Technology 10:00 4: Future Skills Required in Information Technology 10:00 PDF Module 05: Technology as a Foundation Skill Area 07:00 5: Technology as a Foundation Skill Area 07:00 PDF Module 06: Word Processing Software 17:00 6: Word Processing Software 17:00 PDF Module 07: Presentation Software 18:00 7: Presentation Software 18:00 PDF Module 08: Creating and Editing Spreadsheet Part 1 11:00 8: Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets) 11:00 PDF Module 09: Creating and Editing Spreadsheet Part 2 16:00 9: Creating and Editing Spreadsheet (Part 2: Navigation and Edit) 16:00 PDF Module 10: Storing Database 16:00 10: Storing Database 16:00 PDF Module 11: Information Technology Project Management 11:00 11: Information Technology Project Management 11:00 PDF ***FREE Course : Information Management 1:22:19 12: Introduction to Information Management 18:08 13: Information Management Strategy 10:28 14: Databases and Information Management 17:08 15: Management Information Systems (MIS) 09:17 16: Auditing Information Systems 09:18 17: Ethical and Social Issues and Data Protection 18:00 Assignment (Optional) - IT Support 04:00 18: Assignment On IT Course 04:00 PDF Order Your CPD Quality Standard Certificate (Optional) 01:00 19: Order Your CPD Quality Standard Certificate (Optional) 01:00 PDF Who is this course for? This IT Support course is suitable for anyone interested in learning about information technology and developing skills in this field, including: Students studying computer science, information technology, or a related field Professionals working in the IT field looking to update their knowledge and skills Business owners or entrepreneurs who want to improve their understanding of technology and how it can be used in their business Individuals interested in pursuing a career in the field of information technology Requirements Without any formal requirements, you can delightfully enrol in this IT Support course. Career path Upon completing this course, individuals may pursue a career in the following fields: IT Support Technician IT Support Manager IT Support Technician IT Administrator IT Support Analyst IT Teacher IT Support Engineer IT Support Helpdesk Analyst Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Are you looking to enhance your Help Desk Technician skills? If yes, then you have come to the right place. Our comprehensive course on Help Desk Technician will assist you in producing the best possible outcome by mastering the Help Desk Technician skills. The Help Desk Technician course is for those who want to be successful. In the Help Desk Technician course, you will learn the essential knowledge needed to become well versed in Help Desk Technician. Our Help Desk Technician course starts with the basics of Help Desk Technician and gradually progresses towards advanced topics. Therefore, each lesson of this Help Desk Technician course is intuitive and easy to understand. Why would you choose the Help Desk Technician course from Compliance Central: Lifetime access to Help Desk Technician course materials Full tutor support is available from Monday to Friday with the Help Desk Technician course Learn Help Desk Technician skills at your own pace from the comfort of your home Gain a complete understanding of Help Desk Technician course Accessible, informative Help Desk Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Help Desk Technician Study Help Desk Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Help Desk Technician Course Help Desk Technician Curriculum Breakdown of the Help Desk Technician Course Course Outline: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Help Desk Technician course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Help Desk Technician. It is also great for professionals who are already working in Help Desk Technician and want to get promoted at work. Requirements To enrol in this Help Desk Technician course, all you need is a basic understanding of the English Language and an internet connection. Career path IT Support Specialist: £20,000 to £35,000 per year Service Desk Analyst: £22,000 to £38,000 per year Technical Support Engineer: £25,000 to £45,000 per year Customer Support Specialist: £20,000 to £35,000 per year Help Desk Supervisor: £28,000 to £45,000 per year Network Support Technician: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Step into the world of IT Asset Management (ITAM) and elevate your skills. From establishing ITAM programs to mastering asset security and compliance, this course offers a comprehensive guide to managing IT assets effectively. Enhance your ITAM expertise today!