426 Interpersonal Skills courses in Cardiff delivered Online

Are you a compassionate person with an interest in social care? Learn how to work with vulnerable adults and kickstart your career in safeguarding with the Adult Safeguarding Level 3 course. This training course is ideal for those who are new to this field and want to gain practical skills and knowledge for this role. Anyone who works with adults at risk is required to know their professional and legal responsibilities. This training program will teach you how to comply with the Care Act 2014 and the Mental Capacity Act 2005. You will also learn when to report a safeguarding concern and how to report it. Throughout the course, you will explore safeguarding policies and principles and develop essential leadership and social skills. Your Learning Goals Understand your professional and legal responsibilities for safeguarding vulnerable adults Develop your knowledge of safeguarding policies, principles, and procedures Learn how to conduct an adult protection investigation Understand the challenges that come with the role and how to deal with them in a professional manner Get an introduction to the legal framework of the Care Act 2014 Familiarise with the rules of whistleblowing and disclosure Develop your communication, leadership and interpersonal skills Learn how to report a safeguarding concern Who is this Course for? Adult Safeguarding Level 3 is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Safeguarding Vulnerable Adults Introduction to Safeguarding 00:30:00 Abuse 00:45:00 Mental Capacity Act 2005 00:30:00 Other Key Legislations 00:30:00 Responding to Safeguarding Alerts 00:30:00 Protocol of Information Sharing 00:30:00 Investigation 00:30:00 Psychology of Older Age What is 'Developmental Psychology'? 00:05:00 What is 'Gerontology'? 00:09:00 What we consider as 'old age' 00:09:00 What is 'ageing' and how it happens 00:08:00 Common stereotypes of older people 00:08:00 How stereotyping affects older people 00:08:00 Life stages and Theories 00:11:00 What do we look forward to in our older age? 00:06:00 Mental Capacity Act (MCA) Introduction to MCA 00:15:00 Statutory Principles & Their Applications 00:15:00 How to Help People to Make Their Own Decisions 00:20:00 How to Assess Mental Capacity 00:30:00 What 'Best Interests' Mean? 00:45:00 Protection for the People Providing Treatment or Care 01:00:00 Lasting Powers of Attorney (LPAs) 01:00:00 Role of the Court of Protection and Court-appointed Deputies 01:00:00 Advance decisions to Refuse Treatment 01:00:00 The New Independent Mental Capacity Advocate Service 01:00:00 Mental Health and Old Age Memory-related issues 00:12:00 Learning disabilities 00:08:00 Alzheimer's disease and Dementia 00:09:00 Chronic illness and Disabilities 00:08:00 Substance abuse (addictions) 00:06:00 Improving Health and Wellbeing The effects of exercising 00:09:00 Is it worth eating 'healthy' in older age? 00:09:00 What else affects 'health' and 'wellbeing'? 00:08:00 Caring for older people 00:06:00 Dementia Care Awareness and Misunderstanding 00:30:00 Symptoms of Dementia 00:10:00 Prevention and Treatment 00:05:00 The Impact Of Stigma 01:00:00 Caring for Dementia Victims 00:20:00 Home Adaptations for People with Dementia 01:00:00 Mock Exam Mock Exam- Safeguarding Vulnerable Adults 00:20:00 Final Exam Final Exam- Safeguarding Vulnerable Adults 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Looking to make your mark in beauty, personal care, or salon management? This 20-in-1 Waxing and Hair Removal Bundle is built for ambitious professionals ready to work smarter, present better, and impress clients or employers in a highly competitive industry. Whether you’re aiming to launch your own beauty service or boost your salon career, this value-packed training set signals your professionalism and readiness to deliver. Description Beauty businesses look for more than technique—they look for people with strong interpersonal skills, hygiene awareness, and managerial potential. That’s exactly what this bundle delivers. From personal grooming to client management, business etiquette to stress control, every course here feeds into the profile of a modern, job-ready beauty expert. Ideal for aspiring waxing specialists, salon assistants, or freelance beauticians, this 20-course powerhouse covers the soft and hard skills beauty professionals use daily—across client service, time management, hygiene, and safety. For one low fee, you get a full career package of industry-recognised training designed to show initiative, diversity of skill, and serious hireability. Don't miss this chance to upgrade your potential—before the bundle is gone. FAQ Q: What jobs is this bundle ideal for? A: Salon assistant, waxing specialist, beauty therapist, spa technician, or freelance beautician. Q: Is this bundle suitable for mobile beauty professionals? A: Absolutely—these skills support both freelance and in-salon work environments. Q: Do I need previous experience? A: Not at all. This bundle suits newcomers and experienced professionals building their portfolio. Q: How do these courses help with employability? A: Employers value candidates with hygiene training, time discipline, safety awareness, and people management skills. Q: Do I get a certificate for each course? A: Yes—each course awards a digital certificate to strengthen your CV or portfolio. Q: Is there a time limit on this bundle? A: Yes—special pricing and access are available for a limited time only.

Unlock the secret to becoming the first impression every company wants. This all-in-one receptionist training bundle is crafted to help you stand out in competitive front-desk and administrative roles—whether you're aiming for the corporate office, legal firm, private medical clinic, or fast-paced hospitality environment. With 20 career-relevant courses bundled into one powerful package, this is your chance to boost your CV, sharpen your office readiness, and position yourself as the go-to candidate hiring managers can’t ignore. Start today and don’t let opportunity pass you by. Description In today’s job market, employers are searching for more than just a friendly smile at reception. They want precision, professionalism, and digital fluency. Whether you’re stepping into the receptionist role for the first time or transitioning into a high-level support position, this 20-in-1 course bundle is designed to help you check every box recruiters are looking for. From legal offices and healthcare centres to tech startups and virtual teams, receptionists and admin professionals are the gatekeepers of smooth operations. This bundle was developed to make you hireable—across multiple industries, formats (remote or on-site), and sectors where multitasking, communication, and professionalism are mission-critical. What’s more? You’re not just investing in training—you’re investing in employability. And with 20 career-aligned topics bundled in one unbeatable value offer, you won’t find a more efficient way to future-proof your profile. Miss it, and you could be watching someone else step into the job that could’ve been yours. FAQ Who is this bundle suitable for? Anyone pursuing roles like receptionist, office assistant, virtual PA, administrative coordinator, or customer-facing support staff in sectors like healthcare, education, tech, hospitality, or corporate services. Do I need experience to enrol? Not at all. This bundle is suitable for beginners, career changers, or current professionals aiming to sharpen their credentials. How does this improve my chances of getting hired? This bundle demonstrates core office-readiness across communication, compliance, digital tools, and interpersonal skills—all key traits employers prioritise when hiring. Can I complete this at my own pace? Absolutely. Flexibility is built in so you can study whenever and wherever suits you best. Is this bundle recognised in the UK job market? Yes—each course is structured with career applicability in mind, helping you meet common skills expectations for UK admin and receptionist roles. Why should I act now? Opportunities move fast. With this all-inclusive training, you’ll be ready to apply for jobs others aren’t qualified for—yet.

Master the soft skills of modern barbering—stress control, beauty basics, and client communication—delivered online with no over-trimming. 🔹 Overview: Barbering today isn’t just about the cut—it’s about the conversation, confidence, and calm. The Barbering for Adults Mini Bundle takes a thoughtful look at the behind-the-chair atmosphere, blending key subjects like beauty, communication, stress management, and problem-solving. From make-up basics to handling tricky client requests with a cool head, this bundle offers solid foundational knowledge in an accessible, adult-learner-friendly format. Whether you're already in the trade or curious about entering it, the material will give you a tidy perspective on personal grooming support roles. 🔹 Learning Outcomes: Understand customer care through stress and emotion management tools Learn how make-up contributes to client confidence and satisfaction Build communication skills for better client relationship outcomes Apply beauty knowledge in supportive barbering or grooming roles Recognise and respond to challenges in daily barbering environments Improve approach to handling feedback, complaints, or misunderstandings 🔹 Who is this Course For: Adults looking to explore barbering industry support skills Those re-entering the workforce via the beauty sector Customer-facing staff seeking sharper communication abilities People in barber shops focusing on front-of-house service Individuals aiming to build customer confidence through support Those wanting structured stress management learning for salons Barbershop team members building interpersonal skills Career changers curious about grooming and beauty culture 🔹 Career Path: Barbershop Receptionist – £19,000–£24,000 per year Client Liaison Coordinator – £23,000–£30,000 per year Beauty and Grooming Consultant – £22,000–£28,000 per year Salon Wellness Support – £24,000–£31,000 per year Customer Service Advisor (Barbering Sector) – £21,000–£27,000 per year Stress Management Advisor (Beauty Services) – £25,000–£33,000 per year

Negotiation Skills Workshop Course is designed for professionals and individuals who seek to enhance their negotiating abilities with the tools and techniques that drive successful outcomes. This dynamic course aims to provide you with a thorough understanding of negotiation strategies, helping you engage confidently in a range of negotiations, whether in the boardroom or in everyday business transactions. From understanding the nuances of human behaviour to mastering the art of persuasion, this course covers it all. Throughout the course, participants will gain invaluable insights into how to prepare for negotiations, identify key interests, and use language to influence decision-making effectively. Learn how to create value in negotiations, build rapport with stakeholders, and avoid common pitfalls that could undermine an agreement. Whether you're handling corporate deals, managing client relationships, or navigating team discussions, the Negotiation Skills Workshop Course offers the expertise you need to negotiate with success. Get ready to sharpen your abilities and reach your goals with confidence. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Understanding Conflict Module 2: Conflict Management Module 3: Understanding Negotiation Module 4: The Negotiation Process and Preparation Module 5: Powerful Negotiation Tool Module 6: Emotional Intelligence Module 7: Cross-Cultural Negotiation Module 8: Multi-Party Negotiations Module 9: Using Your Personal Negotiating Power Learning Outcomes: Conflict Mastery: Navigate conflicts adeptly, mastering resolution techniques. Strategic Negotiation: Develop strategic approaches for successful negotiation outcomes. Emotional Intelligence: Hone emotional intelligence to manage negotiations with finesse. Cross-Cultural Proficiency: Navigate cross-cultural negotiations with cultural sensitivity. Collaborative Leadership: Excel in multi-party negotiations, showcasing collaborative leadership. Personal Empowerment: Harness and leverage personal negotiating power for impactful results. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in negotiation-centric roles Managers seeking conflict resolution expertise Entrepreneurs navigating business negotiations Legal professionals enhancing negotiation skills Sales and marketing professionals honing persuasive abilities HR professionals managing workplace conflicts International business professionals engaging in cross-cultural negotiations Anyone wanting to strengthen their negotiation acumen Career path Negotiation Consultant International Business Liaison Conflict Resolution Specialist Legal Negotiator Diplomatic Relations Officer Business Development Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Step confidently into the healthcare sector with the Phlebotomy (Venepuncture) Mini Bundle, perfectly crafted for those seeking roles in clinical environments. Whether you’re aiming to become a certified Phlebotomy technician, support Nursing teams, or enhance patient outcomes, this bundle prioritizes the skills employers demand. With a strong focus on Phlebotomy, Nursing, Communication Skills, Public Health, and Stress Management, this bundle equips you to thrive in fast-paced healthcare settings while making you highly hireable. Description Employers in healthcare look for candidates who excel in Phlebotomy and Nursing, and this bundle is designed to boost your credentials in both areas. Phlebotomy specialists are critical in diagnostic and treatment processes, working closely with Nursing staff to ensure patient care is seamless. Mastering Phlebotomy places you at the forefront of clinical support roles. In healthcare, your ability to communicate clearly is vital. That’s why Communication Skills are integral here. Exceptional Communication Skills not only enhance patient comfort but also improve teamwork with Nursing professionals and other healthcare workers. Strong Communication Skills are consistently highlighted in job descriptions across hospitals and clinics. Understanding broader health issues through Public Health knowledge adds another layer of job-readiness. The healthcare industry values professionals with Public Health insight, helping you contribute to community wellness initiatives and workplace safety programs. Stressful situations are common in healthcare, making Stress Management a must-have skill. Employers want candidates who demonstrate resilience and the ability to maintain composure. Stress Management techniques improve your workplace performance and job satisfaction. This bundle’s comprehensive approach, weaving Phlebotomy, Nursing, Communication Skills, Public Health, and Stress Management, ensures you’re prepared for rewarding, in-demand roles. FAQ Q: Who benefits most from this bundle? A: Anyone pursuing roles in clinical environments involving Phlebotomy, supporting Nursing teams, or healthcare professionals seeking to strengthen their Communication Skills, Public Health knowledge, and Stress Management techniques. Q: Can this help me get hired in hospitals or clinics? A: Yes, employers highly value expertise in Phlebotomy, Nursing, Communication Skills, Public Health, and Stress Management — all included here. Q: Is this bundle suitable for career changers? A: Absolutely. The focus on core healthcare and interpersonal skills makes it ideal for newcomers.

Step confidently into office, administration, and junior management roles with the Excel Introduction Training Mini Bundle. Designed to equip you with sought-after skills in MS Excel, Communication Skills, MS Word, Payroll, and MS PowerPoint, this bundle ensures you stand out as a versatile professional ready to handle essential business tasks. Employers across sectors—from corporate offices to small businesses—actively seek candidates with a strong command of MS Excel, effective Communication Skills, proficiency in MS Word, knowledge of Payroll, and polished presentation skills through MS PowerPoint. This bundle makes you their first choice. Description Today's jobs demand more than spreadsheet know-how. With MS Excel as your core skill, this bundle expands your capability to include effective written and verbal communication through Communication Skills, professional document creation with MS Word, payroll basics for HR or finance roles, and compelling presentations using MS PowerPoint. From managing data to engaging colleagues and clients, your profile will resonate with employers who want well-rounded candidates. The combination of MS Excel, Communication Skills, MS Word, Payroll, and MS PowerPoint makes you the complete office professional. This is your chance to rise above the crowd with the right blend of technical and interpersonal skills. Don’t wait—hireability is just one bundle away. FAQ Q: What kinds of jobs is this bundle suited for? A: Entry-level admin, office assistant, HR support, junior management, and clerical roles requiring MS Excel, Communication Skills, MS Word, Payroll, and MS PowerPoint. Q: How do Communication Skills fit in with technical training? A: Effective communication complements technical skills, making you more impactful in team and client interactions. Q: Is Payroll knowledge important here? A: Yes. Even basic payroll understanding is highly valued in HR and admin roles. Q: Does this bundle cover presentation skills? A: Absolutely. MS PowerPoint is included to ensure you can create professional presentations. Q: Will this improve my job prospects quickly? A: Yes. These skills are frequently listed as essential in job descriptions across many industries. Q: Is buying this bundle a cost-effective option? A: Definitely. You get MS Excel, Communication Skills, MS Word, Payroll, and MS PowerPoint training all in one affordable package.

Networking Skills for Personal Success Course Overview Networking Skills for Personal Success is designed to equip learners with essential networking techniques to enhance their professional lives. By focusing on effective communication and relationship-building, this course helps learners build meaningful, professional connections, foster valuable partnerships, and navigate networking opportunities with confidence. Participants will gain a strong foundation in networking, which they can leverage for personal growth, career advancement, and professional development. The course is designed for individuals looking to develop and refine their networking strategies in a competitive environment. Course Description This course delves into a variety of networking strategies, from initiating conversations to maintaining long-lasting relationships. Learners will explore the art of small talk, how to leverage social media platforms for networking, and the importance of non-verbal communication in establishing rapport. Topics include identifying networking opportunities, preparing for networking events, and creating an effective personal brand. By the end of the course, participants will have a well-rounded understanding of networking tactics and will be prepared to apply these skills in both face-to-face and virtual environments. The course encourages learners to apply networking principles to foster personal and professional growth. Networking Skills for Personal Success Curriculum Module 01: Introduction to Networking Module 02: Effective Communication for Networking Module 03: Leveraging Social Media for Professional Connections Module 04: Building and Maintaining Relationships Module 05: Networking Etiquette and Strategies Module 06: Networking for Career Development Module 07: Personal Branding for Networking Module 08: Evaluating Networking Success (See full curriculum) Who is this course for? Individuals seeking to enhance their networking skills Professionals aiming to expand their professional network Beginners with an interest in building career relationships Anyone wishing to improve communication and interpersonal skills for career success Career Path Business Development Manager Relationship Manager Event Coordinator HR Specialist Sales and Marketing Professional Networking Consultant

Master Yourself in Talking with Strangers Course Overview This course, Master Yourself in Talking with Strangers, is designed to empower learners with essential communication skills to confidently initiate and sustain conversations with unfamiliar people. It explores effective techniques to overcome social anxiety, build rapport quickly, and engage meaningfully in diverse social settings. Through structured guidance, learners will develop greater self-awareness and adaptability in interactions, enhancing their personal and professional relationships. By the end of the course, participants will be equipped with the tools to initiate conversations naturally, listen actively, and respond with confidence, making social interactions more rewarding and less daunting. Course Description Master Yourself in Talking with Strangers offers an in-depth exploration of the skills necessary to communicate effectively with new acquaintances. Topics include understanding body language, mastering conversation openers, managing nervousness, and cultivating empathy. Learners will engage with practical strategies for navigating different social contexts and recognising cues that facilitate connection. This course provides a supportive learning environment aimed at increasing social confidence and emotional intelligence. By completing this programme, participants will enhance their interpersonal skills, enabling smoother introductions, more engaging dialogues, and the ability to foster new relationships in both personal and professional spheres. Master Yourself in Talking with Strangers Curriculum Module 01: Course Overview Module 02: The Formula Module 03: Summary Module 04: End (See full curriculum) Who Is This Course For? Individuals seeking to improve their confidence in social interactions. Professionals aiming to enhance networking and communication skills. Beginners with an interest in developing interpersonal abilities. Anyone looking to overcome social anxiety and connect more easily with others. Career Path Customer Service Representative Sales and Marketing Executive Networking and Business Development Specialist Public Relations Officer Community Engagement Coordinator

Dealing With Difficult People Training Course Overview The "Dealing With Difficult People Training Course" equips learners with the essential skills to manage challenging interactions effectively. This course focuses on understanding the root causes of difficult behaviours, improving communication strategies, and applying techniques to maintain professionalism. Learners will gain valuable insight into handling conflicts, reducing stress, and fostering positive relationships in both personal and professional settings. The course is designed to enhance interpersonal skills, build resilience, and provide practical tools for managing difficult individuals in various environments. Course Description This course delves into essential strategies for managing difficult people and challenging interactions. Topics covered include understanding the psychology of difficult behaviour, mastering communication techniques, and building effective coping mechanisms for stress. Learners will explore practical tips for improving relationships, solving problems, and applying conflict-resolution strategies in real-life situations. The course also includes a bonus video focusing on managing emotions and anger, providing additional insight into emotional intelligence. By the end, learners will have developed a comprehensive toolkit for managing difficult people in various contexts, from the workplace to personal life. Dealing With Difficult People Training Course Curriculum Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People – Relationships Module 05: Difficult People – Solutions Module 06: Problem-Solving Module 07: Final Notes and Tips Module 08: Bonus Video – Dealing With Emotions & Anger (See full curriculum) Who is this course for? Individuals seeking to improve their interpersonal communication skills. Professionals aiming to manage challenging behaviours in the workplace. Beginners with an interest in conflict resolution or psychology. Anyone looking to enhance their emotional intelligence and resilience. Career Path Human Resources Specialist Customer Service Manager Conflict Resolution Specialist Team Leader/Manager Counselling and Therapy Roles Customer Support Representative