783 Intelligence courses

Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives By the end of the course you will be able to: Deal with a wide range of challenging conversations Describe the preferred behavioural style for giving feedback State the most appropriate influencing technique to use in your situations Explain how to give successful constructive feedback Content What are challenging conversations What type of challenging conversations occur? Why do we find them challenging? Communication Practical exercise to demonstrate and act as a refresher of the fundamentals of communication Barriers to communication especially in a difficult discussion Choosing the right behavioural style Refresher of assertiveness and why it is important in this context Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style Steps to using assertive behaviour Influencing Cialdini’s model for influence How to use influencing techniques in handling challenging conversations Practical application Feedback Understanding feedback – positive vs. negative Using the ABCBC model for feedback Using the basics of emotional intelligence to give effective feedback Practical application Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

Are your sales people too stressed, running on adrenalin, perhaps driving towards burnout, struggling to reach targets? Wouldn't you rather they delivered consistently good performance, sustainable over longer periods of time, with less stress (for both them and you)? This uniquely empowering workshop will help your team develop naturally high levels of focus, energy and motivation. They will attain a sense of grounded euphoria, giving them a very distinct and ethical edge in selling. A one-day programme, it gives salespeople an introduction to the 'Natural Superheroes' concepts and resources, tools and techniques, to help them improve their sales performance - realising greater sales potential, developing deeper and more profitable client relationships, winning more business. Through this experience, sales teams gain: Information about profiling clients to instantly understand more about their deepest drives and true needs so they can be genuinely met and, where possible, exceeded Insights into deep, honest and very 'real' reasons for sales procrastination - participants are given specific workable strategies they can easily apply to overcome sales resistance, by tapping their natural motivational styles An understanding of communicating at the very highest levels with different people so they truly understand your sales message and have a significantly more positive sales experience A realisation of their very specific natural sales talents as individuals and as a team A deeper level of experience and understanding of what specifically drives their own behaviour and the behaviour of their clients - these unique insights explain not only how but exactly why people behave the way they do An experience of what it takes to be unshakeable under pressure and manage the sales processes and relationships to a positive outcome for all Brand-new insights into working with and handling difficult people across all levels of authority An understanding of the pitfalls and the psychological traps we set ourselves which cause unnecessary stress, anxiety and frustration on a daily basis and, in turn, limit our sales performance Access to very simple and practical tools that massively increase self-awareness, engender accountability and responsibility and develop emotional sales mastery 1 Introducing 'Natural Superheroes' for sales What is a 'Natural Superhero'? Defining emotional intelligence in the context of sales and why it is so important Knowing yourself - why most people don't know themselves at all and how we can understand exactly what drives our behaviour for the purpose of improving sales performance specifically Knowing exactly why others, and specifically clients and team members, behave the way they do - understanding the real motives behind people's good and bad behaviour in a sales meeting Simple steps to freeing yourself of any anxiety, pressure and false sense of limitation when selling Being yourself in sales - why this is not as easy as it sounds but how you can make it effortless How to take control of achieving the sales performance you really need and want for yourself and others Strategies that raise your self-awareness, increase an authentic and sustainable sense of self-confidence, in difficult situations and in moments of crisis 2 Understanding yourself, your team members and your customers - using the Enneagram Introducing the Enneagram and why it is so valuable to sales people and their clients Exploring the 9 types of motivational drives and why people have different reasons for buying from you Core types and wings - understanding the influence of other motivations either side of the core Enneagram type How to confirm the profile of your client - using celebrities from the world of politics, cinema, sports - we explore how to identify each type - what are their core drives, why have they arisen and how can we use these insights to help you in improving your sales performance The 3 levels of behaviour within your personal profile and that of your clients Lookalike Enneagram types - mistaken identities - how to avoid these traps when profiling your clients and your team How to communicate effectively in a sales environment with each of the different Enneagram types - communication strategies for positive impact on morale, performance and, ultimately, sales results How to interpret and make use of the results of your online personal profile - participants complete an online profile before the event and have the opportunity to analyse their results with a view to improving their sales performance How sales teams sabotage their own performance and that of other people within the team - and how to stop it Uncovering your particular edge in a sales role - what unconsciously trips you up as a sales person? How the Enneagram helps us in sustaining a truly great sales performance over time 3 Why positive thinking alone doesn't work in sales Why 'PMA' does not stand for positive mental attitude when selling - learn its alternative meaning that can serve you even more effectively in a sales role 3 steps and exercises that naturally increase PMA The value of making unconscious thinking conscious and how to do this without any pain or discomfort in a sales meeting Why each Enneagram type has a different experience of PMA in terms of their outward behaviour and how to know when you are maximising your sales performance 4 Measuring success How to measure the development of your individual profile as a sales person Development planning and review Into the future - how to continue your Natural Superhero development

Inner Alchemy Day Retreat will be focussed on opening your heart up to more of which you yearn for… more fun, joy, adventure, excitement, love and anything else your heart desires!

Reclaiming Regulation is a series of individual, in-= person workshops for women who are seeking to explore nervous system regulation, somatic awareness, and embodied wellbeing. These 90 minute workshops offer accessible, practical tools to support emotional balance, reduce overwhelm, manage nervous system regulation and develop a deeper connection with the body. Each session is a stand alone experience that blends nervous system theory with somatic practices, breathwork, and grounding practices. The workshops are inclusive, trauma informed, and accessible to all levels, including complete beginners. Who These Workshops Are For WOMEN ONLY These sessions are ideal for women: seeking body based tools for managing stress and supporting calm feeling disconnected, tense, or emotionally fatigued curious about nervous system regulation and somatic practices wanting to reconnect with the body in a safe, supportive space No previous experience is required Somatics & Nervous System Regulation: Benefits for Stress, Trauma, and Emotional Regulation: Reduces chronic stress → Helps shift the body from fight-or-flight into rest-and-digest (parasympathetic state) Supports trauma recovery → Allows stored tension, stress and trauma symptoms to be released safely through the body Improves emotional regulation → Builds capacity to experience emotions without overwhelm or emotional shutdown Enhances self-awareness → Encourages a deeper connection to bodily sensations and internal states Increases resilience → Strengthens the nervous system's ability to recover from stress more quickly Promotes grounding and presence → Helps you feel more centred, calm, and connected to the present moment Reduces anxiety symptoms → Calms overactive stress responses through breath, movement, and awareness Improves sleep and rest quality → Calming the nervous system supports better rest and recovery Empowers self-regulation skills → Teaches tools to manage emotional ups and downs independently Strengthens mind-body connection → Enhances the ability to listen to and trust bodily signals Workshop Format Schedule: One in person workshop each month (October–July) Duration: 90 minutes per workshop Structure: Each workshop is a stand alone experience, attend one or as many as you choose Location: Art & Spirituality Facilitator: Led by a trauma informed integrative somatic therapist Provided: Comfort props, optional reflection prompts, and follow-up resources Each session includes: Accessible nervous system education Guided breathwork and somatic practices Restorative and grounding practices Optional moments for reflection or group connection Take home practices for integration Monthly Workshop Themes November: Befriending the Body Reconnect with body awareness through gentle movement and body scanning Learn to interpret internal signals and physical cues Cultivate presence using breath and orienting practices Workshop Outcomes By attending one or more of these workshops, participants will: Understand key nervous system principles that support emotional balance Build body awareness and confidence in reading internal cues and sensations Gain practical breath and movement tools for everyday regulation Reconnect with the body as a resource for rest, presence, and wellbeing Cultivate more compassion and awareness of widening their your window of tolerance Why This Work Matters In a fast paced and often dysregulated world, many women are seeking grounded, body based tools to support their wellbeing. These workshops offer a gentle, empowering, and science informed space to reconnect with the body’s organic intelligence. Through movement, breath, and embodied awareness, participants can cultivate more resilience, rest, and a renewed sense of aliveness, one moment, one step at a time. This FREE workshop is for Adults women only and is sponsored by CORRA and HENRY DUNCAN GRANTS By attending this class you release Cori from Koa, Giada Gaslini and Art and Spirituality Cic, from any liability arising out of any personal injuries, emotional or physical release, death, physical reaction, expectations of results, theft in the venue or damages that may happen to people and objects while attending. Pictures will be taken during the workshop, if you prefer not to be in them, please inform the teacher.

Based in London, UK Creature Courage is the UK's animal phobia expert, get over your animal phobia in a fun way in just one afternoon!

This workshop equips participants with essential tools for business planning, strategic partnerships, team building, and securing financial support, all crucial for successful business growth and development.

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Reclaiming Regulation is a series of individual, in-= person workshops for women who are seeking to explore nervous system regulation, somatic awareness, and embodied wellbeing. These 90 minute workshops offer accessible, practical tools to support emotional balance, reduce overwhelm, manage nervous system regulation and develop a deeper connection with the body. Each session is a stand alone experience that blends nervous system theory with somatic practices, breathwork, and grounding practices. The workshops are inclusive, trauma informed, and accessible to all levels, including complete beginners. Who These Workshops Are For WOMEN ONLY These sessions are ideal for women: seeking body based tools for managing stress and supporting calm feeling disconnected, tense, or emotionally fatigued curious about nervous system regulation and somatic practices wanting to reconnect with the body in a safe, supportive space No previous experience is required Somatics & Nervous System Regulation: Benefits for Stress, Trauma, and Emotional Regulation: Reduces chronic stress → Helps shift the body from fight-or-flight into rest-and-digest (parasympathetic state) Supports trauma recovery → Allows stored tension, stress and trauma symptoms to be released safely through the body Improves emotional regulation → Builds capacity to experience emotions without overwhelm or emotional shutdown Enhances self-awareness → Encourages a deeper connection to bodily sensations and internal states Increases resilience → Strengthens the nervous system's ability to recover from stress more quickly Promotes grounding and presence → Helps you feel more centred, calm, and connected to the present moment Reduces anxiety symptoms → Calms overactive stress responses through breath, movement, and awareness Improves sleep and rest quality → Calming the nervous system supports better rest and recovery Empowers self-regulation skills → Teaches tools to manage emotional ups and downs independently Strengthens mind-body connection → Enhances the ability to listen to and trust bodily signals Workshop Format Schedule: One in person workshop each month (October–July) Duration: 90 minutes per workshop Structure: Each workshop is a stand alone experience, attend one or as many as you choose Location: Art & Spirituality Facilitator: Led by a trauma informed integrative somatic therapist Provided: Comfort props, optional reflection prompts, and follow-up resources Each session includes: Accessible nervous system education Guided breathwork and somatic practices Restorative and grounding practices Optional moments for reflection or group connection Take home practices for integration Monthly Workshop Themes December: Breath as Medicine Discover the link between breath, energy, and emotional states Learn techniques to calm or energise the nervous system Explore breath and movement together to support coherence and focus Workshop Outcomes By attending one or more of these workshops, participants will: Understand key nervous system principles that support emotional balance Build body awareness and confidence in reading internal cues and sensations Gain practical breath and movement tools for everyday regulation Reconnect with the body as a resource for rest, presence, and wellbeing Cultivate more compassion and awareness of widening their your window of tolerance Why This Work Matters In a fast paced and often dysregulated world, many women are seeking grounded, body based tools to support their wellbeing. These workshops offer a gentle, empowering, and science informed space to reconnect with the body’s organic intelligence. Through movement, breath, and embodied awareness, participants can cultivate more resilience, rest, and a renewed sense of aliveness, one moment, one step at a time. This FREE workshop is for Adults women only and is sponsored by CORRA and HENRY DUNCAN GRANTS By attending this class you release Cori from Koa, Giada Gaslini and Art and Spirituality Cic, from any liability arising out of any personal injuries, emotional or physical release, death, physical reaction, expectations of results, theft in the venue or damages that may happen to people and objects while attending. Pictures will be taken during the workshop, if you prefer not to be in them, please inform the teacher.

Microsoft Power BI training courses at Introduction and Intermediate levels. Click on the link below to view full details: Power BI courses

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list