Welcome to this comprehensive course on Understanding Complaints and FCA Regulations. Gain the expertise to navigate customer complaints and comprehend Financial Conduct Authority (FCA) regulations effectively. Delve into legitimate communication channels for formal complaints and grasp the FCA's definition of a 'regulated complaint'. Learn emotional intelligence techniques for complaint handling and discover optimal methods for investigation, recording, and reporting. Understand the Financial Ombudsman Service's role, complaints' timelines, record-keeping obligations, and the formal reporting process to the FCA. Master the maintenance of a Complaints Register and delve into Root Cause Analysis Methodology.
Duration 3 Days 18 CPD hours This foundational course to Citrix Workspace intelligence ushers you into the new generation of Citrix. You will discover how intelligent features help organize, guide, and automate the future of your work.You will gain an understanding of the fundamentals of web services, APIs, and systems integrations through building microapps designed to boost employee productivity and optimize the end user experience.Through this course, you will learn the fundamentals of Citrix Workspace intelligence features, web services, security considerations and API troubleshooting to help you successfully deploy intelligent workspace features in your environment. This foundational course to Citrix Workspace intelligence ushers you into the new generation of Citrix. You will discover how intelligent features help organize, guide, and automate the future of your work. You will gain an understanding of the fundamentals of web services, APIs, and systems integrations through building microapps designed to boost employee productivity and optimize the end user experience. Through this course, you will learn the fundamentals of Citrix Workspace intelligence features, web services, security considerations and API troubleshooting to help you successfully deploy intelligent workspace features in your environment.
Enhance your Conflict Resolution and Negotiation Skills with our comprehensive course. Master conflict management, negotiation strategies, emotional intelligence, and cross-cultural negotiation. Gain practical tools for successful multi-party negotiations and discover how to leverage your personal negotiating power. Elevate your communication skills and achieve win-win outcomes in diverse scenarios. Start your journey towards effective conflict resolution and negotiation today.
Level 3 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 220 CPD Points|CPD & CiQ Accredited
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
Are you fascinated with Netflix and YouTube recommendations and how they accurately recommend content that you would like to watch? Are you looking for a practical course that will teach you how to build intelligent recommendation systems? This course will show you how to build accurate recommendation systems in Python using real-world examples.
1-2-1 bespoke training course
24 Hour Flash Deal **25-in-1 Employability, Job Search Skills, Soft Skills, Interview and Career Development Mega Bundle** Employability, Job Search Skills, Soft Skills, Interview and Career Development Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Employability, Job Search Skills, Soft Skills, Interview and Career Development package online with Studyhub through our online learning platform. The Employability, Job Search Skills, Soft Skills, Interview and Career Development bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Employability, Job Search Skills, Soft Skills, Interview and Career Development course provides complete 360-degree training on Employability, Job Search Skills, Soft Skills, Interview and Career Development. You'll get not one, not two, not three, but twenty-five Employability, Job Search Skills, Soft Skills, Interview and Career Development courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Employability, Job Search Skills, Soft Skills, Interview and Career Development courses are yours for as long as you want them once you enrol in this course This Employability, Job Search Skills, Soft Skills, Interview and Career Development Bundle consists the following career oriented courses: Course 01: Job Search Skills Course 02: Effective CV Writing: Crafting Impressive Resumes Course 03: Interview Skills: Ace the Interview Course 04: Ultimate Job Interview in English Course 05: Public Speaking: Presentations like a Boss Course 06: Business Etiquette Mastery Course 07: Conflict Resolution Course 08: Workplace Communication Management Course 09: Influencing and Negotiation Skills Course 10: Motivational Mentorship: Inspiring Personal and Professional Growth Course 11: Emotional Intelligence and Social Management Diploma Course 12: Assertiveness Skills: Developing Confidence and Effective Communication Course 13: Persuasion and Influencing Skills Course 14: Diversity Training Course 15: Performance Management Course 16: Emotional Intelligence: Become EQ Counsellor Course 17: Employee Engagement and Retention Strategies Course 18: Team Building Masterclass Course 19: Strategic Management and Leadership Development Course 20: Diploma in Workplace Professionalism and Communication Course 21: Video Job Interview for Job Seekers Course 22: Creating a Professional LinkedIn profile Course 23: Diploma in Career Development and Passion Course 24: Leadership & Management Training Course 25: UK Employment Law The Employability, Job Search Skills, Soft Skills, Interview and Career Development course has been prepared by focusing largely on Employability, Job Search Skills, Soft Skills, Interview and Career Development career readiness. It has been designed by our Employability, Job Search Skills, Soft Skills, Interview and Career Development specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Employability, Job Search Skills, Soft Skills, Interview and Career Development Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Employability, Job Search Skills, Soft Skills, Interview and Career Development bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Employability, Job Search Skills, Soft Skills, Interview and Career Development Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Employability, Job Search Skills, Soft Skills, Interview and Career Development Elementary modules, allowing our students to grasp each lesson quickly. The Employability, Job Search Skills, Soft Skills, Interview and Career Development course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Employability, Job Search Skills, Soft Skills, Interview and Career Development bundle, you really hit the jackpot. Here's what you get: Step by step Employability, Job Search Skills, Soft Skills, Interview and Career Development lessons One to one assistance from Employability, Job Search Skills, Soft Skills, Interview and Career Developmentprofessionals if you need it Innovative exams to test your knowledge after the Employability, Job Search Skills, Soft Skills, Interview and Career Developmentcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Employability, Job Search Skills, Soft Skills, Interview and Career Development courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Employability, Job Search Skills, Soft Skills, Interview and Career Development certificate and transcript on the next working day Easily learn the Employability, Job Search Skills, Soft Skills, Interview and Career Development skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Employability, Job Search Skills, Soft Skills, Interview and Career Development training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Employability, Job Search Skills, Soft Skills, Interview and Career Development Requirements To participate in this Employability, Job Search Skills, Soft Skills, Interview and Career Development course, all you need is - A smart device A secure internet connection And a keen interest in Employability, Job Search Skills, Soft Skills, Interview and Career Development Career path You will be able to kickstart your Employability, Job Search Skills, Soft Skills, Interview and Career Development career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore job search skills and career development opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
Are you looking to enhance your Criminology and Criminal Psychology skills? If yes, then you have come to the right place. Our comprehensive course on Criminology and Criminal Psychology will assist you in producing the best possible outcome by mastering the Criminology and Criminal Psychology skills. The Criminology and Criminal Psychology is for those who want to be successful. In the Criminology and Criminal Psychology, you will learn the essential knowledge needed to become well versed in Criminology and Criminal Psychology. Our Criminology and Criminal Psychology starts with the basics of Criminology and Criminal Psychology and gradually progresses towards advanced topics. Therefore, each lesson of this Criminology and Criminal Psychology is intuitive and easy to understand. Why would you choose the Criminology and Criminal Psychology from Compliance Central: Lifetime access to Criminology and Criminal Psychology materials Full tutor support is available from Monday to Friday with the Criminology and Criminal Psychology Learn Criminology and Criminal Psychology skills at your own pace from the comfort of your home Gain a complete understanding of Criminology and Criminal Psychology Accessible, informative Criminology and Criminal Psychology learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Criminology and Criminal Psychology bundle Study Criminology and Criminal Psychology in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Criminology and Criminal Psychology Improve your chance of gaining in demand skills and better earning potential by completing the Criminology and Criminal Psychology Criminology and Criminal Psychology Curriculum Breakdown of the Criminology and Criminal Psychology Module 01: Understanding Criminal Psychology Module 02: Influence of Mental Disorders Module 03: Classification of Crime Module 04: Forensic Science Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 07: Research Methods in Crime Analysis Module 08: Decision Making in Criminal Intelligence Analysis Module 09: Criminal Profiling: Science, Logic and Metacognition Module 10: Phases of Profiling Module 11: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 12: Victimology Module 13: The Criminal Justice System in England and Wales CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Criminology and Criminal Psychology helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Criminology and Criminal Psychology. It is also great for professionals who are already working in Criminology and Criminal Psychology and want to get promoted at work. Requirements To enrol in this Criminology and Criminal Psychology, all you need is a basic understanding of the English Language and an internet connection. Career path The Criminology and Criminal Psychology will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Criminology and Criminal Psychology. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Fully Approved Course - CPD and ILM Approved 100% online training, 30 minutes course Stop & start at anytime No time limit Course Description Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating the foundations for an exceptionally high performing group of people. This course explains in detail what team working is and covers some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing it. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team. Our Developing Teamwork course can be a great starting point for new managers or those that just want to enhance their management skills. This acts as a great introduction to the subject and covers the key concepts and theories around establishing and maintaining effective, resilient teams. This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set. Modules: What is Team Working? Conflicts Management Behaviour Resilience Advantages The course is approved by leading industry bodies CPD Service in London. Dirextra is member of CPD Service and ILM approved CPD approval means that this course can be used by those that need to prove they are continually developing themselves. ILM approval means that candidates that complete this course can contact us to arrange for an ILM certificate to be provided. This does have an additional cost associated with it but they get a recognised management qualification. Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life Further Progression For candidates that want to add more qualifications to their CV our Leadership Skills course is also ILM approved and can provide them with another recognised management qualification. For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable For candidates specifically interested in developing resilient teams and maintaining employee engagement our Introduction to Emotional Intelligence course goes hand in hand with this one as part of our Emotional Intelligence category