Are you seeking to make a real impact at work by gaining new leadership skills and enhancing your personal development? Our accredited Leadership Foundation Programme provides you with in-depth understanding of how to enhance business performance and employee wellbeing, and how you as an effective change leader can coach, inspire, engage and empower your people. And you gain an internationally recognised ILM Level 5 Award in Leadership and Management.
Helping people become more efficient in how they manage and prioritise their working day, and for leaders and managers, how they can work efficiently by collaborating effectively with their people.
Miss Date Doctor’s Emotional Intelligence coaching is designed to help you develop the skills and knowledge needed to understand and manage your emotions effectively. Emotional intelligence is a critical factor in building strong, healthy relationships, and our coaching can provide you with the tools needed to enhance your emotional intelligence and improve your relationships. Our Emotional Intelligence coaching includes a range of techniques and strategies, such as self-awareness, self-regulation, empathy, and social skills. We can help you learn to identify and manage your emotions, as well as to understand and respond effectively to the emotions of others. With our Emotional Intelligence coaching, you can learn to build stronger, more fulfilling relationships by improving your ability to communicate effectively, resolve conflicts, and understand the needs of your partner or potential partner. Whether you’re looking to enhance your personal relationships or to improve your professional performance, our Emotional Intelligence coaching can help you achieve your goals. Have 3 one hour sessions with a certified qualified experienced professional The Miss Date Doctor Emotional Intelligence package includes the following: Relationship Emotional Intelligence, Emotional Intelligence Coaching, Self-Awareness, Self-Regulation, Empathy, Social Skills, Emotion Management, Emotion Understanding, Emotional Intelligence Training, Communication, Conflict Resolution, Relationship Building, Emotional Intelligence Techniques. https://relationshipsmdd.com/product/emotional-intelligence-package/
Intercultural Competence: In-House Training In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world. The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms. What you will Learn At the end of this program, you will be able to: Articulate on the meaning of culture and intercultural competence Express the importance of body language and appropriately demonstrate its emblems Describe three cultural models and consider their application in assimilating cultural behaviors Define emotional intelligence and explain how it is linked to cultural intelligence Examine the four cultural intelligence capabilities and give examples of how each is developed Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence Foundation Concepts Fundamentals of culture Culture and body language Culture and proxemics Cultural Models Iceberg culture model The onion model of culture Hofstede's model of national cultures High-context and low-context cultures Cultural Intelligence Emotional intelligence overview Cultural intelligence overview Cultural Profile Cultural profile dimensions Understanding your cultural profile
Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.
Learn the basics of Data Science, combining a supported #CISCO Skills for All online course with practical learning and a project to help consolidate the learning.
Data Ethics for Business Professionals is designed for individuals who are seeking to demonstrate an understanding of the ethical uses of data in business settings.
An instructor-led leadership learning programme based on emotional intelligence and social neuroscience, designed to boost leadership 'PowerSkills.' A practical programme that provides leaders with a learning journey that equips them with the tools and techniques to connect, empathise, communicate effectively, build employee engagement and influence.
Discover how grammar checker tools are transforming writing with advanced AI, enhancing quality, and saving time for students, professionals, and content creators.
It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: Understand the business case for increasing prices Take steps to research the market Consider their customers' motivations Use the six principles of influence Identify and adapt for different personality styles Assess their level of trust with customers Build rapport rapidly with their customers and prospects 1 Raising prices - keys to success Understanding the business case Researching the market Assessing the value of your offering 2 Understanding your customer base Assessing your key accounts What is your 'target' customer range? Creating consistency in pricing approach 3 Planning the increase Timing your implementation Communication strategy Elements of a good price increase letter 4 Developing influencing skills The Trust Equation The six principles of influence Discovering your customer's buying decisions 5 Emotional intelligence and price increases The part emotion plays Developing strategies for keeping calm Handling your customer's responses 6 Understanding different customer styles Discover your own style Recognising behaviour traits in others Adapting your approach to their style 7 Preparing for customer contact Preparing for specific customers Anticipating their response Dealing with challenging customers 8 Following through Maintaining a consistent approach Resisting requests for discounts Confirming the increase in writing