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24 Hour Flash Deal **33-in-1 Team Leading Mega Bundle** Team Leading Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Team Leading package online with Studyhub through our online learning platform. The Team Leading bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Team Leading course provides complete 360-degree training on Team Leading. You'll get not one, not two, not three, but thirty-three Team Leading courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Team Leading courses are yours for as long as you want them once you enrol in this course This Team Leading Bundle consists the following career oriented courses: Course 01: Leadership and Management Course 02: Strategic Management and Leadership Development Course 03: Team Building Masterclass Course 04: Agile Scrum Master Certification Course 05: Lean Leadership, Culture and Management - Online Diploma Course 06: Operations and Time Management Course 07: Project Management Course 08: Risk Management Course 09: Corporate Risk And Crisis Management Course 10: Change Management Course 11: Lean Six Sigma White Belt course Course 12: Six Sigma Green Belt Diploma Course 13: Six Sigma Black Belt - Advance Diploma Course 14: Agile Project Management Diploma Course 15: Effective Communication Skills Diploma Course 16: Motivational Mentorship: Inspiring Personal and Professional Growth Course 17: Talent Management & Employee Retention Techniques Course 18: Employee Training Responsibilities: Effective Training Management Course 19: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 20: Cross-Cultural Awareness Training Diploma Certificate Course 21: Emotional Intelligence and Social Management Diploma Course 22: Conflict Resolution Course 23: Diversity Training Course 24: Performance Management Course 25: Negotiation Skills Course 26: Art of Negotiation and Conflict Resolution Course 27: Public Speaking: Presentations like a Boss Course 28: PR : Public Relation and Management Training Course 29: Governance and Risk Management: Navigating Corporate Strategies Course 30: Corporate Relationship Goals for Success Course 31: Strategic Planning and Implementation Course 32: Delegation Skills Training Course 33: Time Management In this exclusive Team Leading bundle, you really hit the jackpot. Here's what you get: Step by step Team Leading lessons One to one assistance from Team Leading professionals if you need it Innovative exams to test your knowledge after the Team Leading course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Team Leading courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Team Leading certificate and transcript on the next working day Easily learn the Team Leading skills and knowledge you want from the comfort of your home The Team Leading course has been prepared by focusing largely on Team Leading career readiness. It has been designed by our Team Leading specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Team Leading Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Team Leading bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Team Leading Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Team Leading Elementary modules, allowing our students to grasp each lesson quickly. The Team Leading course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Team Leading training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Team Leading This course is suitable for anyone interested to further progress there career in: Level 2 Certificate in Principles of Team Leading (RQF) Level 2 Certificate in Principles of Team Leading (VRQ) Level 2 Diploma in Team Leading (RQF) Level 3 Diploma in Team Leading and Supervision (RQF) City & Guilds Level 2 Certificate in Leadership and Team Skills Institute of Leadership & Management City & Guilds Level 3 Award in Leadership and Management City & Guilds Level 3 Certificate in Leadership and Management City & Guilds Level 5 Award in Leadership and Management CMI Level 5 Award in Professional Team Coaching cmi level 3 diploma in principles of managment and leadership level 3 award in management and leadership the institute of leadership & management city & guilds level 7 certificate in leadership and management Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Team Leading course, all you need is - A smart device A secure internet connection And a keen interest in Team Leading Career path You will be able to kickstart your Team Leading career because this course includes various courses as a bonus. This Team Leading is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Team Leading career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **33-in-1 Team Leading and Supervision Mega Bundle** Team Leading and Supervision Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Team Leading and Supervision package online with Studyhub through our online learning platform. The Team Leading and Supervision bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Team Leading and Supervision course provides complete 360-degree training on Team Leading and Supervision. You'll get not one, not two, not three, but thirty-three Team Leading and Supervision courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Team Leading and Supervision courses are yours for as long as you want them once you enrol in this course This Team Leading and Supervision Bundle consists the following career oriented courses: Course 01: Leadership and Management Course 02: Strategic Management and Leadership Development Course 03: Team Building Masterclass Course 04: Effective Communication Skills Diploma Course 05: Performance Management Course 06: Conflict Resolution Course 07: Diversity Training Course 08: Motivational Mentorship: Inspiring Personal and Professional Growth Course 09: Talent Management & Employee Retention Techniques Course 10: Employee Training Responsibilities: Effective Training Management Course 11: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 12: Emotional Intelligence and Social Management Diploma Course 13: Negotiation Skills Course 14: Art of Negotiation and Conflict Resolution Course 15: Public Speaking: Presentations like a Boss Course 16: PR : Public Relation and Management Training Course 17: Delegation Skills Training Course 18: Operations and Time Management Course 19: Project Management Course 20: Lean Leadership, Culture and Management - Online Diploma Course 21: Change Management Course 22: Risk Management Course 23: Corporate Risk And Crisis Management Course 24: Agile Project Management Diploma Course 25: Lean Six Sigma White Belt course Course 26: Six Sigma Green Belt Diploma Course 27: Six Sigma Black Belt - Advance Diploma Course 28: Cross-Cultural Awareness Training Diploma Certificate Course 29: Governance and Risk Management: Navigating Corporate Strategies Course 30: Corporate Relationship Goals for Success Course 31: Strategic Planning and Implementation Course 32: Middle Manager Management Course 33: Time Management In this exclusive Team Leading and Supervision bundle, you really hit the jackpot. Here's what you get: Step by step Team Leading and Supervision lessons One to one assistance from Team Leading and Supervision professionals if you need it Innovative exams to test your knowledge after the Team Leading and Supervision course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Team Leading and Supervision courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Team Leading and Supervision certificate and transcript on the next working day Easily learn the Team Leading and Supervision skills and knowledge you want from the comfort of your home The Team Leading and Supervision course has been prepared by focusing largely on Team Leading and Supervision career readiness. It has been designed by our Team Leading and Supervision specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Team Leading and Supervision Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Team Leading and Supervision bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Team Leading and Supervision Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Team Leading and Supervision Elementary modules, allowing our students to grasp each lesson quickly. The Team Leading and Supervision course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Team Leading and Supervision training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Team Leading and Supervision This course is suitable for anyone interested to further progress there career in: Level 2 Certificate in Principles of Team Leading (RQF) Level 2 Certificate in Principles of Team Leading (VRQ) Level 2 Diploma in Team Leading (RQF) Level 3 Diploma in Team Leading and Supervision (RQF) City & Guilds Level 2 Certificate in Leadership and Team Skills Institute of Leadership & Management City & Guilds Level 3 Award in Leadership and Management City & Guilds Level 3 Certificate in Leadership and Management City & Guilds Level 5 Award in Leadership and Management CMI Level 5 Award in Professional Team Coaching cmi level 3 diploma in principles of managment and leadership level 3 award in management and leadership the institute of leadership & management city & guilds level 7 certificate in leadership and management Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Team Leading and Supervision course, all you need is - A smart device A secure internet connection And a keen interest in Team Leading and Supervision Career path You will be able to kickstart your Team Leading and Supervision career because this course includes various courses as a bonus. This Team Leading and Supervision is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Team Leading and Supervision career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

The Master Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence in different circumstances to improve and enhance performance throughout an organisation and extends to decision making stakeholders outside the organisation. The skills and competencies are also applicable in many situations in families, communities and social settings.

24 Hour Flash Deal **25-in-1 Leadership Skills for Team Leaders Mega Bundle** Leadership Skills for Team Leaders Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Leadership Skills for Team Leaders package online with Studyhub through our online learning platform. The Leadership Skills for Team Leaders bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Leadership Skills for Team Leaders course provides complete 360-degree training on Leadership Skills for Team Leaders. You'll get not one, not two, not three, but twenty-five Leadership Skills for Team Leaders courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Leadership Skills for Team Leaders courses are yours for as long as you want them once you enrol in this course This Leadership Skills for Team Leaders Bundle consists the following career oriented courses: Course 01: Leadership Skills Training: Become an Inspiring Team Leader Course 02: Leadership Skills For Organisational Development Course 03: Leadership & Management Training Course Course 04: Inspirational Leadership Skills: Practical Motivational Leadership Course 05: Team Management Course 06: Quality Management Course 07: Talent Management Course 08: Workplace Stress Management Course 09: Time Management Course 10: Influencing and Negotiation Skills Course 11: Developing Effective Stakeholder Relationships for Leaders Course 12: Courageous Communication Strategies for Lead Course 13: Dealing With Difficult People - Diploma Course 14: Public Speaking: Presentations like a Boss Course 15: Stakeholder Management Course 16: Project Management Course 17: Customer Relationship Management Course 18: Risk Management Course 19: Corporate Risk And Crisis Management Course 20: Business Etiquette Mastery Course 21: Conflict Resolution Course 22: Motivational Mentorship: Inspiring Personal and Professional Growth Course 23: Performance Management Course 24: Employee Engagement and Retention Strategies Course 25: Corporate Relationship Goals for Success The Leadership Skills for Team Leaders course has been prepared by focusing largely on Leadership Skills for Team Leaders career readiness. It has been designed by our Leadership Skills for Team Leaders specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Leadership Skills for Team Leaders Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Leadership Skills for Team Leaders bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Leadership Skills for Team Leaders Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Leadership Skills for Team Leaders Elementary modules, allowing our students to grasp each lesson quickly. The Leadership Skills for Team Leaders course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Leadership Skills for Team Leaders bundle, you really hit the jackpot. Here's what you get: Step by step Leadership Skills for Team Leaders lessons One to one assistance from Leadership Skills for Team Leadersprofessionals if you need it Innovative exams to test your knowledge after the Leadership Skills for Team Leaderscourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Leadership Skills for Team Leaders courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Leadership Skills for Team Leaders certificate and transcript on the next working day Easily learn the Leadership Skills for Team Leaders skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Leadership Skills for Team Leaders training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Leadership Skills for Team Leaders This course is suitable for anyone interested to further progress there career in: Level 2 Certificate in Principles of Team Leading (RQF) Level 2 Certificate in Principles of Team Leading (VRQ) Level 2 Diploma in Team Leading (RQF) Level 3 Diploma in Team Leading and Supervision (RQF) City & Guilds Level 2 Certificate in Leadership and Team Skills Institute of Leadership & Management City & Guilds Level 3 Award in Leadership and Management City & Guilds Level 3 Certificate in Leadership and Management City & Guilds Level 5 Award in Leadership and Management CMI Level 5 Award in Professional Team Coaching cmi level 3 diploma in principles of managment and leadership level 3 award in management and leadership the institute of leadership & management city & guilds level 7 certificate in leadership and management Requirements To participate in this Leadership Skills for Team Leaders course, all you need is - A smart device A secure internet connection And a keen interest in Leadership Skills for Team Leaders Career path You will be able to kickstart your Leadership Skills for Team Leaders career because this course includes various courses as a bonus. This Leadership Skills for Team Leaders is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Leadership Skills for Team Leaders career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **33-in-1 Principles of Team Leading Mega Bundle** Principles of Team Leading Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Principles of Team Leading package online with Studyhub through our online learning platform. The Principles of Team Leading bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Principles of Team Leading course provides complete 360-degree training on Principles of Team Leading. You'll get not one, not two, not three, but thirty-three Principles of Team Leading courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Principles of Team Leading courses are yours for as long as you want them once you enrol in this course This Principles of Team Leading Bundle consists the following career oriented courses: Course 01: Leadership and Management Essential Skill Course 02: Team Management Course 03: Leadership Skills Training Course 04: Strategic Management and Leadership Development Course 05: Lean Leadership, Culture and Management - Online Diploma Course 06: Talent Management & Employee Retention Techniques Course 07: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 08: Agile Scrum Master Certification Course 09: Operations and Time Management Course 10: Corporate Relationship Goals for Success Course 11: Public Speaking: Presentations like a Boss Course 12: Emotional Intelligence and Social Management Diploma Course 13: Middle Manager Management Course 14: Courageous Communication Strategies Course 15: Managing Online Meetings Course 16: Office Skills (Administration, Communication and Management) Diploma Course 17: Strategic Planning and Implementation Course 18: Business Management and Finance Course Course 19: Corporate Finance: Profitability in a Financial Downturn Course 20: Stakeholder Management Course 21: Governance and Risk Management: Navigating Corporate Strategies Course 22: Organizational Behaviour, HR and Leadership Course 23: Conflict Resolution Course 24: Influencing and Negotiation Skills Course 25: Accredited Mediator Skills Training: Mediation & Dispute Resolution Course 26: Diversity Training Course 27: Performance Management Course 28: Conflict Management Course 29: Financial Modelling for Decision Making and Business plan Course 30: Art of Negotiation and Conflict Resolution Course 31: Business Management Course 32: Diploma in Lean Process and Six Sigma Course 33: Process Improvement In this exclusive Principles of Team Leading bundle, you really hit the jackpot. Here's what you get: Step by step Principles of Team Leading lessons One to one assistance from Principles of Team Leading professionals if you need it Innovative exams to test your knowledge after the Principles of Team Leading course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Principles of Team Leading courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Principles of Team Leading certificate and transcript on the next working day Easily learn the Principles of Team Leading skills and knowledge you want from the comfort of your home The Principles of Team Leading course has been prepared by focusing largely on Principles of Team Leading career readiness. It has been designed by our Principles of Team Leading specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Principles of Team Leading Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Principles of Team Leading bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Principles of Team Leading Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Principles of Team Leading Elementary modules, allowing our students to grasp each lesson quickly. The Principles of Team Leading course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Principles of Team Leading training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Principles of Team Leading This course is suitable for anyone interested to further progress there career in: Level 2 Certificate in Principles of Team Leading (RQF) Level 2 Certificate in Principles of Team Leading (VRQ) Level 2 Diploma in Team Leading (RQF) Level 3 Diploma in Team Leading and Supervision (RQF) City & Guilds Level 2 Certificate in Leadership and Team Skills Institute of Leadership & Management City & Guilds Level 3 Award in Leadership and Management City & Guilds Level 3 Certificate in Leadership and Management City & Guilds Level 5 Award in Leadership and Management CMI Level 5 Award in Professional Team Coaching cmi level 3 diploma in principles of managment and leadership level 3 award in management and leadership the institute of leadership & management city & guilds level 7 certificate in leadership and management Requirements To participate in this Principles of Team Leading course, all you need is - A smart device A secure internet connection And a keen interest in Principles of Team Leading Career path You will be able to kickstart your Principles of Team Leading career because this course includes various courses as a bonus. This Principles of Team Leading is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Principles of Team Leading career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

The Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The course covers the experience of the inner world; how attitudes, beliefs, values and preferences drive behavioural responses and how feelings can be regulated with more effectiveness.

Duration 3 Days 18 CPD hours This course is intended for New managers wanting to become skilled in their management roles will benefit from this course Overview Describe the roles that a manager has in an organization Identify and nurture talent in your team Build a management vision for success Create strategies to motivate and empower your team Combine leadership qualities and influence skills to motivate your team Plan and manage effective meetings In this course, students will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. The Manager\'s Role Distinguishing a Manager\'s Role from Function Understanding Interpersonal, Informational, and Decision Roles 2. Building a Shared Vision Defining a Shared Vision Building a Strong Vision Creating and Communicating a Vision Statement Identifying Benefits of Your Vision 3. Leadership and Influence Identifying the Characteristics and Qualities of a Leader Modeling the Way and Enabling Others to Act Encouraging Your Inner Innovator and Mastering the Art of Persuasion Creating Mutual Respect Effectively Communicating and Reasoning with Others 4. Nurturing Talent Calibrating Talent Finding and Nurturing the Attributes that Meet Your Requirements Articulating Culture and Hiring for a Cultural Fit Looking to the Future - Developing and Executing a Plan Succession Planning Creating and Fostering Employee Engagement Coaching, Training, and Development 5. Delegation and Empowerment Working with Workgroups and Teams Delegating Progress Tracking and Reviewing Results 6. Building a Better Meeting Planning and Preparing a Meeting Identifying Proper Participants Creating an Agenda Evaluating the Use of Technology Additional course details: Nexus Humans Evolving into the Manager Role training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Evolving into the Manager Role course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for IT Professionals who expect to or who have recently transitioned into a management role will benefit from this course. Overview Make a smooth transition into management Develop your authentic leadership style Engage and empower staff to achieve excellence Build high-performing, collaborative teams Apply delegation best practices Attract and retain great staff From developing an inspiring vision and empowering members to reach it, to meeting deadlines, and evaluating results. This course will teach students the skills and behaviors needed to successfully transition into an IT manager role. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Making the Transition into Leadership Defining Success Developing Leadership Competencies Acting as Leader, Liaison, Figurehead. Monitor, Disseminator, and Spokesperson Allocating Resources Acting Entrepreneurially Negotiating and Handling Disturbances 2. Building Trust, Engagement and Involvement Applying SCARF Leading by Example with the 5 Components of Emotional Intelligence - Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skill Engaging, Involving, and Motivating Others The 4 Disciplines of Motivation - Behavioral, Cognitive, Psychodynamic, and Humanistic Working with Differing Personality Styles Developing Your Leadership Psychological Toolkit Discovering and Meeting Stakeholder Expectations 3. Collaboration & Teams Creating, Facilitating, and Maintaining Teams Building a Team through Culture, Human to Human Relationships, Effective Communication, and Setting and Meeting Goals & Objectives Modern, Autonomous, Self-Organizing, and Cross-Functional Teams 4. Building People with Challenging Work Willingness to Delegate Delegating Successfully - Preparing and Researching, Clarifying the Intent of the Task, Planning Your Delegation, Delegating Responsibility and Empowering Your Staff to Take Action, and Providing Ongoing Support and Oversight 5. Attracting and Keeping Great People Managing Performance Knowing Your Staff Checking Assumptions Engaging Your Team Leading and Coaching for Success Managing Disruption

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management