23719 Industry courses delivered On Demand

Mastering the art of retail management requires a sharp understanding of how every piece fits together—from the intricacies of consumer behaviour to the complexities of supply chain logistics. This Sales Team Management Course offers a thorough insight into the key elements that drive retail success. From crafting effective strategies and selecting the perfect retail location, to negotiating with suppliers and managing brand reputation, each module is designed to elevate your grasp of the retail environment. You will gain a well-rounded perspective on how to effectively manage sales teams and optimise customer interactions, ensuring that your retail operations run smoothly and efficiently. Designed for those seeking to deepen their knowledge without the need for physical attendance, this course delivers expert-led content that covers all essential aspects of retail sales management. It highlights the importance of understanding pricing strategies, consumer rights, and multi-channel selling, while also focusing on communication skills and retail psychology. Whether you are looking to refine your management approach or broaden your retail expertise, this course offers practical insights that can be immediately applied to your professional context. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Selling in Multiple Channels Module 14: Retail Brand Management Module 15: Health & Safety for Retail Stores Module 16: Consumer Rights Act Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Team Management training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sales Team Management training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Step into the world of retail leadership with the Assistant Retail Manager Course, designed to equip you with the essential knowledge to excel in a fast-paced retail environment. This course covers everything from understanding retail strategy and effective merchandising to mastering the art of pricing and supply chain management. You’ll explore how consumer behaviour shapes buying decisions and learn how to communicate with customers to enhance their experience. Additionally, you will discover how to select the ideal retail location and negotiate with suppliers, ensuring your store operates smoothly and profitably. Beyond operational expertise, the course delves into the psychological aspects of retail and brand management, offering insights into how customers think and what drives their loyalty. It also highlights the significance of store security, health and safety regulations, and legal considerations such as the Consumer Rights Act. With modules focused on leadership and managing teams, this course prepares you to confidently support your store’s success across multiple sales channels. All content is delivered fully online, enabling flexible learning tailored to your schedule and ambitions. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Assistant Retail Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Assistant Retail Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Delighting customers goes far beyond solving issues—it’s about creating connections, maintaining trust, and ensuring every interaction counts. Our Customer Support Specialist Course is designed to equip learners with the confidence and understanding to navigate customer-facing roles in retail environments, where expectations are high and patience is often tested. Whether you're handling complaints, guiding purchases, or managing queues, this course offers insight into the psychology behind buyer behaviour, the art of communication, and the essentials of retail service strategy. From mastering the sales process to understanding consumer rights, the curriculum covers every angle of support work within a retail setting. You'll explore how to negotiate effectively, manage store safety, analyse trends, and engage with customers across different sales channels. With a strong focus on communication, behavioural insight, and operational knowledge, this course provides a solid foundation for anyone looking to build a rewarding role in customer support—one interaction at a time. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Specialist training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Specialist training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Stepping into an assistant manager role demands more than just a job title—it calls for confidence in decision-making, clarity in communication, and a sharp eye for detail. This Assistant Manager Training Course is designed to shape strong, capable leaders by covering essential supervisory duties, communication strategies, and techniques to manage people and performance effectively. Whether you're aiming to move up in your current role or simply refine your skills, this course delivers focused training across leadership, recruitment, office administration, conflict resolution, and time management. The course progresses through a well-organised series of modules, each designed to build your knowledge in key areas without overwhelming you. From understanding the role of supervision to mastering negotiation, managing workplace stress, and developing strong organisational habits, the content is packed with insight that matters. You’ll also explore cybersecurity basics, business writing, and how to lead meetings with confidence. This course offers a solid foundation for anyone looking to sharpen their ability to lead teams, manage operations smoothly, and support senior management with assurance. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Fundamentals of Supervisor Training Module 02: Understanding the Role of Supervision Module 03: Essential Skills in Supervision Module 04: Recruitment and Dismissal Module 05: Employee Management Module 06: Communication Skill Development Module 07: Conflict Management Module 08: Cybersecurity for Employees Module 09: Introduction to Office Administration Module 10: Skills of an Effective Administrator Module 11: Business Writing Skills Module 12: Managing Meetings and Giving Feedback Module 13: Organisational Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Assistant Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Assistant Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Pressure is an inevitable aspect of any supervisory role, shaping decisions and outcomes daily. This course delves into understanding pressure from psychological and behavioural perspectives, exploring how it impacts performance through concepts such as the Inverted-U Theory. Participants will learn how stress influences concentration, motivation, and decision-making, helping them better manage their own responses and those of their teams in demanding situations. Focusing on effective strategies to handle pressure, the course covers cognitive behavioural approaches and communication techniques tailored for high-stress environments. Leadership and team resilience are key themes, ensuring supervisors can maintain clarity and cohesion when stakes are high. Additionally, the course includes insights from health and safety authorities on managing work-related stress, equipping supervisors with the knowledge to support wellbeing while maintaining productivity. Perfect for those aiming to enhance their leadership capabilities in pressured contexts, this course offers valuable tools to sustain performance and foster a steady working atmosphere. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Understanding Pressure Module 02: Understanding How Pressure Affects Our Psychology and Behaviour Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory Module 04: Strategies to Cope With Pressure Module 05: Cognitive Behavioral Therapy (CBT) Module 06: Effective Communication Under Pressure: Part 1 Module 07: Effective Communication Under Pressure: Part 2 Module 08: Leadership Under Pressure Module 09: Team Resilience to Work Under Pressure Module 10: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Performance Supervisor training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Performance Supervisor training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

This course offers a robust foundation for individuals aiming to excel in managing operations from a distance, focusing on essential leadership and organisational strategies. It covers a wide range of critical topics including operations management, project planning, supply chain coordination, and risk management. Participants will develop a deep understanding of managing teams, overseeing manufacturing and delivery processes, and refining performance metrics—all tailored to the unique challenges of remote environments. Designed to sharpen communication, negotiation, and conflict resolution skills, the course also addresses stress and time management to maintain productivity under pressure. Learners will gain insights into business development, talent management, and effective writing within a professional setting. Whether you are stepping into a managerial role or looking to enhance your current capabilities, this course equips you with the knowledge to lead confidently and efficiently across virtual teams and complex operational landscapes. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Remote Operations Shift Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Remote Operations Shift Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

This Account & Finance Manager Course offers a detailed exploration of the essential principles and practices that underpin accounting and finance roles in modern businesses. Starting with foundational accounting concepts and standards, the course guides learners through core topics such as double-entry bookkeeping, balance sheets, income statements, and financial statements. It further expands to cover cash flow analysis, profit and loss understanding, and financial budgeting, providing a solid framework to manage company finances effectively. The curriculum is designed to build a clear understanding of accounting processes crucial for any managerial role in finance. Beyond accounting, the course delves into key finance and investment areas, including financial planning, wealth management, risk assessment, and investment strategy. Learners will also gain insights into specialised topics such as divorce financial planning and using tools like Google Analytics to enhance financial decision-making. Whether you aim to deepen your knowledge or refine your financial management capabilities, this course delivers relevant expertise suited for those managing accounts and finance operations in various industries. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum: Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Finance & Investment Module 12: Introduction to Finance Module 13: Essential Skill for Financial Advisor Module 14: Financial Planning Module 15: Wealth Management and Guide to Make Personal Financial Statements Module 16: Financial Risk Management and Assessment Module 17: Investment Planning Module 18: Divorce Planning Module 19: Google Analytics for Financial Advisors Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Account & Finance Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Account & Finance Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Digital Project Manager Course offers a thorough exploration of project management principles tailored for the dynamic digital landscape. From foundational concepts to advanced strategies, this course guides learners through essential areas such as time and quality management, risk assessment, and effective communication. Participants will gain insight into globally recognised frameworks like PMBOK and PMI, equipping them to manage projects with confidence and clarity. Every module is crafted to develop a strong grasp of both the technical and human aspects of project management, ensuring a balanced understanding of how to lead digital projects efficiently. Designed for those seeking to advance their knowledge without the need for in-person attendance, the course covers critical topics including change management, business resilience, and talent management. It addresses the nuances of organising meetings, managing resources, and handling stress and conflict within project teams. By navigating through the full project life cycle and exploring global perspectives, learners will be well-prepared to adapt their approach to various digital environments and organisational needs, making this an ideal choice for professionals aiming to enhance their project management acumen in the digital arena. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Digital Project Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Digital Project Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Step into the analytical core of commerce with our Commercial Analyst Training Course, designed to sharpen your understanding of how commercial decisions shape business outcomes. This course offers an in-depth look into the relationships, risks, and financial responsibilities that underpin commercial strategy—giving you the edge to assess, interpret, and respond to commercial data with confidence and clarity. From managing budgets and cash flow to navigating complex partnerships and shareholder roles, each module takes you further into the decision-making structures that keep businesses moving forward. You'll explore areas such as negotiation, project oversight, commercial risk, and customer lifecycle management—key components of a commercial analyst’s role. With a strong focus on data-driven insights and commercial awareness, this course equips you with the knowledge to evaluate performance, manage stakeholder expectations, and make informed contributions within any commercial environment. Whether you're working within an organisation or aiming to step into the commercial sector, this training gives you the tools to think commercially, act strategically, and interpret key financial and relational elements in a structured, effective manner. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Commercial Management Module 02: Commercial Relationship Part-1 Module 03: Commercial Relationship Part-2 Module 04: Partnership and Agreements Module 05: Budget Management Module 06: Cash Flow Management Part- 1 Module 07: Cash Flow Management Part- 2 Module 08: Negotiation Module 09: Commercial Risk Management Module 10: Commercial Project Management Module 11: Customer Relationship Management (CRM) Part-1 Module 12: Customer Relationship Management (CRM) Part-2 Module 13: Managing Customer Lifecycle Module 14: Roles of Shareholders in Commercial Management Module 15: Loans and Debts Management Module 16: Commercial Legislations Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Commercial Analyst training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Commercial Analyst training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The UK VAT Officer Fundamentals Course offers a clear and thorough introduction to the essentials of Value Added Tax within the UK’s financial framework. Designed to guide learners through the complexities of VAT, this course covers everything from basic concepts to detailed applications, including VAT registration, rates, and invoicing procedures. With modules dedicated to understanding taxable persons, supply rules, and the intricacies of VAT returns, learners gain a well-rounded perspective on managing VAT-related responsibilities effectively. Beyond the basics, this course also addresses key areas such as VAT exemptions, zero-rated items, and penalties, alongside the critical topic of Making Tax Digital, ensuring participants stay informed about current regulatory requirements. Whether you are starting a career in taxation or looking to refine your knowledge in VAT, this course delivers valuable insights through focused, clear content designed for ease of understanding. It is an excellent resource for anyone seeking to navigate VAT processes confidently and accurately within the UK system. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Understanding VAT Module 02: VAT Terminology and Calculation Module 03: VAT Taxable Persons Module 04: VAT Registration Module 05: VAT Rates Module 06: Invoicing and Records Module 07: VAT Application in Goods, Services and Vehicles Module 08: Supply Module 09: The VAT Return Module 10: Tips on VAT Compliance Module 11: VAT Exemptions and Zero-Rated VAT Module 12: Miscellaneous VAT Issues and Penalties Module 13: Making Tax Digital Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The UK VAT Officer Fundamentals training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our UK VAT Officer Fundamentals training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included