Description

Mastering the art of retail management requires a sharp understanding of how every piece fits together—from the intricacies of consumer behaviour to the complexities of supply chain logistics. This Sales Team Management Course offers a thorough insight into the key elements that drive retail success. From crafting effective strategies and selecting the perfect retail location, to negotiating with suppliers and managing brand reputation, each module is designed to elevate your grasp of the retail environment. You will gain a well-rounded perspective on how to effectively manage sales teams and optimise customer interactions, ensuring that your retail operations run smoothly and efficiently.

Designed for those seeking to deepen their knowledge without the need for physical attendance, this course delivers expert-led content that covers all essential aspects of retail sales management. It highlights the importance of understanding pricing strategies, consumer rights, and multi-channel selling, while also focusing on communication skills and retail psychology. Whether you are looking to refine your management approach or broaden your retail expertise, this course offers practical insights that can be immediately applied to your professional context.

Key Benefits

Accredited by CPD

Instant e-certificate

Fully online, interactive course

Self-paced learning and laptop, tablet, smartphone-friendly

24/7 Learning Assistance

Curriculum

Module 01: Introduction to Retail Management

Module 02: Retail Strategy

Module 03: Retail Buying and Merchandising

Module 04: Retail Pricing

Module 05: Supply Chain Management in Retailing

Module 06: The Sales Process and Dealing with Customers at the Checkout

Module 07: Importance of Consumer Behaviour

Module 08: Taking Trends and Targeting Customers Effectively

Module 09: The Importance of Communicating with Customers

Module 10: Choosing a Retail Location

Module 11: Retail Psychology

Module 12: Negotiate the Right Deal with Suppliers

Module 13: Selling in Multiple Channels

Module 14: Retail Brand Management

Module 15: Health & Safety for Retail Stores

Module 16: Consumer Rights Act

Course Assessment

You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.

Certificate

Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

The Sales Team Management training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.

Requirements

There are no formal entry requirements for the course, with enrollment open to anyone!

Career path

Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sales Team Management training.

Certificates

Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included

Course Images

Sales Team Management Course

By Training Express

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