806 Inclusion courses

Course Duration: Half-day, 1-day, or modular delivery over 2–3 sessions Target Audience: Managers, team leaders, HR professionals, and employees who want to foster trust, openness, and inclusivity within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the concept and importance of psychological safety. Recognise how psychological safety impacts team performance and wellbeing. Identify behaviours and practices that support or undermine psychological safety. Develop strategies to create inclusive, respectful, and open team cultures. Apply tools to encourage constructive feedback, innovation, and open dialogue. Course Outline Module 1: What is Psychological Safety? Definition and origin (Dr Amy Edmondson’s research) Why psychological safety matters: the business and human case Link between psychological safety, innovation, collaboration, and retention Misconceptions: It’s not about comfort or avoiding challenge Module 2: Assessing the Current Environment Signs of a psychologically safe vs unsafe environment Common team behaviours and leadership pitfalls Self-assessment: how psychologically safe is my team? Module 3: Building the Foundations The four stages of psychological safety: Inclusion safety Learner safety Contributor safety Challenger safety Role of trust, empathy, and emotional intelligence The leader’s role in creating safe environments Module 4: Practical Strategies to Foster Safety Encouraging open communication and constructive disagreement Creating space for risk-taking and vulnerability Responding to feedback and mistakes without blame Speaking up behaviours – how to model and support them Module 5: Embedding Psychological Safety into Team Culture Meeting practices that promote psychological safety How to give and receive feedback safely Inclusive decision-making and respectful challenge Recognising and rewarding candour and contribution Module 6: Leading with Psychological Safety Coaching conversations and active listening Managing difficult conversations and underperformance safely Supporting neurodiverse or marginalised voices Sustaining safety under pressure and during change Delivery Style Facilitated discussions and group work Role plays, reflection activities, and real-life scenarios Peer learning and action planning Optional pre-work or post-session surveys Course Materials Provided Participant workbook Psychological safety assessment toolkit Conversation starter guide Leadership checklist for building safety Personal and team action plan Optional Add-ons Team psychological safety assessments (anonymous survey) Post-course coaching or leadership debrief Co-delivery with DEI (Diversity, Equity & Inclusion) workshops Integration with feedback or team development programs

Course Duration: Half-day, 1-day, or modular delivery over 2–3 sessions Target Audience: Managers, team leaders, HR professionals, and employees who want to foster trust, openness, and inclusivity within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the concept and importance of psychological safety. Recognise how psychological safety impacts team performance and wellbeing. Identify behaviours and practices that support or undermine psychological safety. Develop strategies to create inclusive, respectful, and open team cultures. Apply tools to encourage constructive feedback, innovation, and open dialogue. Course Outline Module 1: What is Psychological Safety? Definition and origin (Dr Amy Edmondson’s research) Why psychological safety matters: the business and human case Link between psychological safety, innovation, collaboration, and retention Misconceptions: It’s not about comfort or avoiding challenge Module 2: Assessing the Current Environment Signs of a psychologically safe vs unsafe environment Common team behaviours and leadership pitfalls Self-assessment: how psychologically safe is my team? Module 3: Building the Foundations The four stages of psychological safety: Inclusion safety Learner safety Contributor safety Challenger safety Role of trust, empathy, and emotional intelligence The leader’s role in creating safe environments Module 4: Practical Strategies to Foster Safety Encouraging open communication and constructive disagreement Creating space for risk-taking and vulnerability Responding to feedback and mistakes without blame Speaking up behaviours – how to model and support them Module 5: Embedding Psychological Safety into Team Culture Meeting practices that promote psychological safety How to give and receive feedback safely Inclusive decision-making and respectful challenge Recognising and rewarding candour and contribution Module 6: Leading with Psychological Safety Coaching conversations and active listening Managing difficult conversations and underperformance safely Supporting neurodiverse or marginalised voices Sustaining safety under pressure and during change Delivery Style Facilitated discussions and group work Role plays, reflection activities, and real-life scenarios Peer learning and action planning Optional pre-work or post-session surveys Course Materials Provided Participant workbook Psychological safety assessment toolkit Conversation starter guide Leadership checklist for building safety Personal and team action plan Optional Add-ons Team psychological safety assessments (anonymous survey) Post-course coaching or leadership debrief Co-delivery with DEI (Diversity, Equity & Inclusion) workshops Integration with feedback or team development programs

Our Advanced Customer Service Training equips professionals with the essential skills to provide exceptional service in high-pressure and diverse environments. This course covers key areas like effective communication, conflict resolution, empathy, and the integration of diversity and inclusion. Participants will learn how to anticipate customer needs, manage expectations, and deliver consistent service excellence. By the end of the course, learners will be prepared to enhance customer satisfaction and foster lasting relationships, ensuring every interaction is impactful and effective.

Join us for a round table discussion with Ginger Gregory, CHRO. Inclusive: How to get more Women to the Top? As part of the UKI Wellbeing day we’re inviting everyone to participate in one of a series of roundtable focus groups hosted by HR and Ginger Gregory, our CHRO. These sessions are current organisational challenges designed to foster open dialogue, enhance collaboration, and gather your valuable insights. This is an opportunity to connect, share experiences, and contribute meaningfully to our organisation.

Course Overview The Level 3 Diploma in Health and Social Care offers comprehensive training for individuals aspiring to enter or advance within the care sector. Covering key theoretical knowledge and ethical considerations, this course is designed to build a strong foundation in supporting individuals across a range of healthcare and social environments. Learners will explore communication strategies, legal responsibilities, safeguarding protocols, and the principles of equality and inclusion. With a structured and accessible approach, this diploma enhances understanding of professional roles and regulatory frameworks that guide care delivery. Upon completion, learners will be well-prepared to pursue career opportunities in residential care, community support, and related care settings, while also gaining recognition for further professional development. Course Description This diploma provides an in-depth exploration of essential concepts in health and social care, including the responsibilities of care professionals, ethical and legal frameworks, safeguarding practices, and promoting diversity and equality. Learners will develop a strong grasp of policies, risk management strategies, and standards of care, ensuring they can contribute effectively to the wellbeing and dignity of individuals in care settings. The course is structured to support both new entrants and current professionals seeking to refresh or formalise their knowledge. Each module is crafted to reflect current UK legislation and sector standards, with a focus on enhancing theoretical understanding and promoting high-quality care practices. By engaging with this course, learners will build confidence and capability to thrive in a range of care-related roles or progress to higher-level qualifications. Course Modules Module 01: Introduction to Health and Social Care Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as a Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part – 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: Risk Management in Health and Social Care (See full curriculum) Who is this course for? Individuals seeking to build knowledge and confidence in health and social care roles. Professionals aiming to advance in their careers within care, community or support services. Beginners with an interest in the health and social care industry. Those preparing to meet qualification requirements for future studies or roles. Career Path Health Care Assistant Social Care Support Worker Community Care Officer Residential Care Worker Welfare and Support Services Assistant Pathway to Level 4 and Level 5 qualifications in Care and Management

This course raises awareness of discrimination in and out of the workplace. The learner will be supported to understand forms of discrimination and how to respond to different types of discrimination.

Course Description Training will cover detailed anatomy and physiology of the lymphatic and associated vascular system, pathology of lymphoedema and chronic oedema and the different stages and types of lymphoedema. Please note: Your training will be delivered through a blended learning format. With our blended learning format, you will have the opportunity to complete the theoretical components of your training at your own pace. In addition to the online learning, we offer clinical skills training on scheduled workshop dates. This hands-on training will allow you to put your theoretical knowledge into practice and develop the necessary skills to excel in your field. Our experienced instructors will guide you through each step of the training, ensuring that you are fully prepared and confident in your abilities. Once you have completed your clinical skills training, you will receive your certification, validating your skills and knowledge. Please note price includes VAT Our Comprehensive Lymphoedema Training Course  Course Summary Join us on our blended learning training programme especially designed for certified healthcare professionals working within clinical settings.   By the end of the course, you will have a thorough understanding of the anatomy and physiology of the lymphatic system, enabling you to holistically assess and diagnose a patient with lymphoedema. You will be able to design and implement an appropriate research and evidence based individualised management strategy selecting from a range of therapies and new innovations. You will be competent in the field of Decongestive Lymphatic Therapy including Multi Component Bandaging (MCB) and the latest knowledge and research in Fluoroscopy Guided - Manual Lymphatic Drainage (FG-MLD®) Entry Requirements This training is suitable for: All certified healthcare professionals. Such as Medics, Registered General Nurses, Physiotherapists, Radiographers, Occupational therapists, Osteopaths and Chiropractors Learning Format Your course is made up of a blended learning format meaning your content and modules will be taught via live interactive webinars, through self-guided independent study and face to face clinical skills workshops. So, whether you're learning style is social, solitary, visual, kinesthetic, auditory or a combination we have a learning style to help you get the best out of the course. We hope that you make the most out of the tools that are available to you throughout the course but don't worry if you are not the most "tech-savvy", we have real people on hand to help you every step of the way. Assessment Criteria All students will undergo a series of course specific formative & summative assessments. Throughout the course you will be assessed through observation of practical tasks, written assessments, assignments, research and online tests. Course Contents You will gain knowledge, skills and techniques in: Compression Exercise Skincare & Wound Healing Garments Multi-Component Bandaging Assessment & Treatment of Oedema Anatomy & Pathways of the Upper & Lower Limb FG-MLD® Technique Tissue Dielectric Constant Head & Neck, Midline & Genital Oedema.   Training will also cover innovations and consideration for clinical practice. Course Inclusions As part of your training pack, LTA will provide all training support materials required to undertake the course.   Such as but not limited to: Corporate Sponsored Bandaging Pack LymphBalls™ Latest LTA Research & Development articles Lymphoedema supporting literature Access to in-house LTA training & demonstration videos Learning management platform (CANVAS) profile & course content Snacks & Refreshments throughout your practical skills workshops Dedicated support from the LTA training team Course Certification The benefits of an LTA certification means you can; Display FG-MLD® Certified and LTA Cert. logo on your marketing material Write LTA Cert. after your name Wear your qualification badge Practice MLD to further enhance outcomes Use an innovative technique and ensure effective treatment programmes Receive training and support from Jane Wigg & Team Access the latest developments in Lymphoedema care Have access to a private FG-MLD® Therapist FB Page Recertification To maintain your LTA Therapist Certification, a 2-day recertification is required after 12 months after your initial training, and you will be required to attend a 1-day recertification every 2 years thereafter to maintain your certification of practice.

Event Management: Event Management Course Online This Event Management: Event Management Course will provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this event management: event management field. The inclusion of a wide range of optional units allows the learner to tailor their qualification to their specific role as well as the needs of their employer. This Event Management: Event Management Course is for both aspiring beginners and experienced professionals who want to gain a detailed understanding of important business management topics. Main Course: Level 7 Diploma in Event Management Course Free Courses included with Event Management: Event Management Course: Along with Event Management Course you will get free Level 5 Diploma in Wedding Planner Along with Event Management Course you will get free Level 4 Time Management Along with Event Management Course you will get free Dealing with Difficult People Special Offers of this Event Management: Event Management Course This Event Management: Event Management Course includes a FREE PDF Certificate. Lifetime access to this Event Management: Event Management Course Instant access to this Event Management: Event Management Course 24/7 Support Available to this Event Management: Event Management Course [ Note: Free PDF certificate as soon as completing the Event Management: Event Management Course] Event Management: Event Management Course Online This Event Management: Event Management Course will help you enhance your event management: event management skills by covering fundamental to advanced topics. In this Event Management: Event Management Course, you will learn how to communicate with diverse clients and reply to their queries. You can also meet their demands at each stage of the planning and execution process due to our event management: event management training. In this Event Management: Event Management Course, you will learn how to execute and assist non-responsive victims. Event management: Event Management demonstrates how to fix common problems and perform basic maintenance. Participate in this Event Management: Event Management Course right now to get started on your success strategy! Event management: Event Management may assist you in learning how to locate and contract clients, charge for your services, advertise your abilities, and grow your firm. Who is this course for? Event Management: Event Management Course Online The Event Management: Event Management Course is ideal for: - People looking for a new job, Individuals interested in starting their own event-planning businesses, Event planners with no formal education or training, Requirements Event Management: Event Management Course Online To enrol in this Event Management: Event Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Event Management: Event Management Course. Be energetic and self-motivated to complete our Event Management: Event Management Course. Basic computer Skill is required to complete our Event Management: Event Management Course. If you want to enrol in our Event Management: Event Management Course, you must be at least 15 years old. Career path Event Management: Event Management Course Online Enrolling in this Event Management: Event Management Course could lead to the following job opportunities. Coordinator of Special Events, Manager of Events, Entrepreneur in Event Management: Event Management Course.

Event Management: Event Management Course Online This Event Management: Event Management Course will provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this event management: event management field. The inclusion of a wide range of optional units allows the learner to tailor their qualification to their specific role as well as the needs of their employer. This Event Management: Event Management Course is for both aspiring beginners and experienced professionals who want to gain a detailed understanding of important business management topics. Main Course: Level 7 Diploma in Event Management Course Free Courses included with Event Management: Event Management Course: Along with Event Management Course you will get free Level 5 Diploma in Wedding Planner Along with Event Management Course you will get free Level 4 Time Management Along with Event Management Course you will get free Dealing with Difficult People Special Offers of this Event Management: Event Management Course This Event Management: Event Management Course includes a FREE PDF Certificate. Lifetime access to this Event Management: Event Management Course Instant access to this Event Management: Event Management Course 24/7 Support Available to this Event Management: Event Management Course [ Note: Free PDF certificate as soon as completing the Event Management: Event Management Course] Event Management: Event Management Course Online This Event Management: Event Management Course will help you enhance your event management: event management skills by covering fundamental to advanced topics. In this Event Management: Event Management Course, you will learn how to communicate with diverse clients and reply to their queries. You can also meet their demands at each stage of the planning and execution process due to our event management: event management training. In this Event Management: Event Management Course, you will learn how to execute and assist non-responsive victims. Event management: Event Management demonstrates how to fix common problems and perform basic maintenance. Participate in this Event Management: Event Management Course right now to get started on your success strategy! Event management: Event Management may assist you in learning how to locate and contract clients, charge for your services, advertise your abilities, and grow your firm. Who is this course for? Event Management: Event Management Course Online The Event Management: Event Management Course is ideal for: - People looking for a new job, Individuals interested in starting their own event-planning businesses, Event planners with no formal education or training, Requirements Event Management: Event Management Course Online To enrol in this Event Management: Event Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Event Management: Event Management Course. Be energetic and self-motivated to complete our Event Management: Event Management Course. Basic computer Skill is required to complete our Event Management: Event Management Course. If you want to enrol in our Event Management: Event Management Course, you must be at least 15 years old. Career path Event Management: Event Management Course Online Enrolling in this Event Management: Event Management Course could lead to the following job opportunities. Coordinator of Special Events, Manager of Events, Entrepreneur in Event Management: Event Management Course.

Social Services and Health Care Units AB Training Academy Scottish Vocational Qualification 3 Social Services and Healthcare at SCQF level 7 Core/mandatory Units H5RY 04 (SCDHSC 0031) — 9 SCQF Credits at SCQF level 7 Promote effecBve communicaBon ♦ Establish understanding about individuals’ communication ♦ Support individuals to interact through communication ♦ Communicate effectively about difficult, complex and sensitive issues ♦ Communicate using records and reports H5LD 04 (SCDHSC0032) — 10 SCQF Credits at SCQF level 7 Promote health, safety and security in the work setting ♦ Maintain health, safety and security in the work setting ♦ Promote health and safety in the work setting ♦ Minimise risks arising from emergencies H5LE 04 (SCDHSC0033) — 9 SCQF Credits at SCQF level 7 Develop your pracBce through reflecBon and learning ♦ Reflect on your own practice ♦ Take action to enhance your practice H5S0 04 (SCDHSC0035) — 9 SCQF Credits at SCQF level 7 Promote the safeguarding of Individuals ♦ Maintain your understanding and awareness of harm, abuse and safeguarding ♦ Implement practices that help to safeguard individuals from harm or abuse ♦ Develop relationships that promote safeguarding ♦ Promote rights and inclusion ♦ Work in ways that promote wellbeing ♦ Support individuals to keep themselves safe Op;onal DK3M 04 (SFH CHS17) — 8 SCQF Credits at SCQF level 7 Carry out extended feeding techniques to ensure individuals nutriBonal and fluid intake FP8N 04 (SFH CHS19) — 8 SCQF Credits at SCQF level 6 Undertake rouBne clinical measurements DK2X 04 (SFH CHS3) — 8 SCQF Credits at SCQF level 6 Administer medicaBon to individuals FP8D 04 (SFHC HS8) — 8 SCQF Credits at SCQF level 7 Insert and secure urethral catheters and monitor and respond to the effects of urethral catheterisaBon DL00 04 (SFH CHS132) — 8 SCQF Credits at SCQF level 7 Obtain venous blood samples FP8F 04 (SFH CHS4) — 8 SCQF Credits at SCQF level 7 Undertake Bssue viability risk assessment for in