If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.
The CITB SSSTS course is an accredited Site Supervisors Safety Training Scheme for the construction site supervisor, these are generally referred to as SSSTS training courses. The supervisors safety training scheme is now a requirement set out by the major contractors group for all supervisors who will be working on their sites. Construction skills and health and safety need to go hand in hand and made a priority to encourage improved work skills and reduced accidents and injuries. On the 2 day SSSTS training course the main focus will be on: THE IMPORTANCE OF RISK ASSESSMENTS IN THE CONSTRUCTION INDUSTRY THERE IS A FOCUS ON HOW TO IMPLEMENT CONTROL MEASURES ON SITE AND HOW TO USE COMMUNICATION TO ENSURE THE SITE REMAINS SAFE FOR EVERYONE MONITORING THE CONTROL MEASURES AND WORK ACTIVITIES ENSURING THAT THE WORK IS CARRIED OUT CORRECTLY AND SAFELY Delegates attending CITB SSSTS courses and who successfully complete will receive a SSSTS certificate to show that they are able to help supervise in the construction industry and have understanding when it comes to health and safety in the work place. During the course the main topics of the syllabus are: THE HEALTH AND SAFETY ACTS, REGULATIONS APPROVED CODES OF PRACTICE AND GUIDANCE NOTES THE HEALTH AND SAFETY LEGAL SYSTEM CAUSES, TYPES AND THE NUMBERS OF CONSTRUCTION ACCIDENTS RISK ASSESSMENTS IN ALL MANNER OF CONSTRUCTION CIRCUMSTANCES The concise SSSTS courses will provide you with the skills to: IDENTIFY PROBLEM AREAS FOUND IN THE CONSTRUCTION INDUSTRY UNDERSTAND AND APPRECIATE PROACTIVE AND REACTIVE MONITORING PERFORM RISK ASSESSMENTS AND RECOGNISE THE IMPORTANCE OF METHOD STATEMENTS HAVE AN UNDERSTANDING OF THE WAY THE HEALTH AND SAFETY LAWS ARE STRUCTURED LEARN SKILLS NEEDED TO PERFORM ON SITE INDUCTIONS, METHOD BRIEFS AND TOOLBOX TALKS CITB SSSTS Courses at a Glance The SSSTS training course is designed for first line mangers looking to continue or take on a supervisory role within the construction industry. The course takes place over two days and will teach health and safety skills needed to maintain a safe site. A thirty minute multiple choice examination will follow the training. Upon successful completion of the SSSTS training the candidate will be awarded with the CITB Site Supervisory Safety Training Certificate. Further Development Successful candidates can go on to complete the 5 day site managers safety training scheme SMSTS course designed for site managers and supervisors.
6 sessions of Couples Therapy at Miss Date Doctor the multi award winning relationship coaching and life coaching platform 1 hour per week With a qualified professional Call 03333443853 today
Introducing Crisis Life Coach Package: Navigating Challenges and Rediscovering Your Strength Are you currently facing a crisis or challenging situation that is causing distress and uncertainty in your life? Miss Date Doctor’s Crisis Life Coach Package offers you targeted support and guidance from a trained life coach to help you navigate through crises, regain stability, and transform challenges into opportunities for growth. Life can present unexpected hurdles that leave us feeling overwhelmed and lost. Our experienced crisis life coaches are dedicated to helping you harness your inner resilience, develop coping strategies, and create a path forward amidst difficult circumstances. Here’s how the Crisis Life Coach Package can support you: Personalized Assessment: Our crisis life coach will conduct an initial assessment to understand your situation, concerns, and immediate needs. Stabilization Strategies: We’ll work on strategies to help you manage immediate crisis-related stress and anxiety. Crisis Transformation: Our life coach will guide you in reframing challenges as opportunities for personal growth and positive change. Coping Techniques: We’ll equip you with practical coping techniques to manage emotions and navigate stressors. Goal Setting: Together with your life coach, you’ll set realistic short-term and long-term goals to work towards during and after the crisis. Resilience Building: Crisis life coaching focuses on building emotional and mental resilience to handle adversity with strength. Actionable Steps: Our coach will provide you with actionable steps and strategies to implement in your daily life. Supportive Partnership: The Crisis Life Coach Package offers you a supportive partnership to guide you through challenging times. The Crisis Life Coach Package at Miss Date Doctor is designed to provide you with targeted support during moments of crisis. Our experienced life coaches are committed to helping you find clarity, develop coping skills, and navigate the path towards renewal and transformation. Invest in your well-being and take the first step towards resilience with the Crisis Life Coach Package. Embrace the opportunity to transform challenges into opportunities for growth, navigate through crises, and emerge from them stronger than before. Let our skilled life coach guide you towards a brighter and more empowered future. 3 X 1 HOUR and daily calls https://relationshipsmdd.com/product/crisis-life-coach-package/
The five day National Vocational Beach Lifeguard Qualification (NVBLQ) will provide the learner with the knowledge and skills required in order to provide professional patrolling and water services, in surf conditions, with rescue skills and advanced fitness requirements. Many aspects of the course are physically demanding and WILL include running, swimming to set times and some lifting. This award is comprised of a variety of units and all must be successfully passed to attain the qualification.
Tips on what not to do with men Analyze past relationships Give you support Dating coaching Improve your dating skills Learn the do’s and don’ts of dating 6 weeks of training 5 step module 1 hour a week Dating advice for singles https://relationshipsmdd.com/product/how-to-lose-a-guy-in-10-days-package/
ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle
The Art of Delegation and High-Impact Feedback: In-House Training Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to Partcipant? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What you Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you Partcipant Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Getting Started What is delegation? What makes delegation hard? What do I Partcipant and why? How to Partcipant effectively Feedback Exploring the feedback process Why feedback is hard to give...and receive Why giving feedback effectively is important Feedback models
Certified Scrum Professional®-ScrumMaster® (CSP®-SM): In-House Training Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience, documented training, and proven knowledge in Scrum. Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it's time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification. What you will Learn Learn to find practical solutions and improve your implementation of Scrum in the workplace. Aside from the pride gained and earning potential of attaining CSP® level, you can also: Attend exclusive CSP® events with other leaders in Scrum and Agile Attract more recruiters and command a higher rate of pay Establish a gateway and milestone toward becoming CST®, CEC, or CTC Receive a free premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility®
Address negative behavioural patterns Treat anxiety and depression symptoms Resolve bad temper and aggression issues Teaching coping skills for dealing with different problems Stop negative cycles Manage anxiety better Help mental health and physical health problems Management of thoughts, emotions, actions Help with insomnia Address problematic thought patterns This package is for people with bad behaviour PTSD Alcohol misuse 6 sessions https://relationshipsmdd.com/product/cognitive-behavioural-therapy-package/