If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.
Overcoming the challenge of public speaking - dealing with nerves, fine tuning delivery and engaging your audience with authentic confidence.
Get strategies for developing numeracy and literacy across the curriculum.
Qualsafe Awards has recognised the invaluable experience and training that CFRs bring to the table. As a result, they've introduced a bespoke 2-day FREC3 RPL Course, specifically designed for learners like you who already hold one of the approved qualifications. This course recognises your prior learning, allowing you to fast-track your way to the FREC 3 qualification.
Take your sewing skills to new heights with 'Sew Beyond Basics.' Enhance projects from our beginners' course, mastering zips and stabilising fabrics. Join us for creative stitching exploration!
A Health & Safety Executive Approved course that complies with First Aid Regulations 1981. This is a refresher course for those that have previously attended and passed the First Aid At Work Course and now need to renew their certification. Who Should Attend? People that hold a valid First Aid At Work Certificate Course Content Health & Safety Using a First Aid Kit Incident Management Resuscitation / CPR - Adult, Child, Baby AED Familiarisation Recovery Position Choking - Adult, Child, Baby Burns & Scalds Poisoning including Anaphylaxis Epilepsy Shock Bleeding & Nose Bleeds Asthma Head Injuries Fractures, Sprains & Strains Many Other Specific Conditions Course Duration: Two Days Assessment / Certification Independent qualified assessors carry out the assessments. Each delegate that passes will receive a Certificate valid for Three years. Please note that training can take place upto 3 months in advance of the Certificate expiry date. The new Certificate will be dated from the expiry date of the old Certificate.
Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we face uncertainties in the economy, the workplace and the environment.
Supervising First-Aid for Mental Health Two Day Course Cost: £125 + vat per person SYLLABUS A range of First Aid for Mental Health related subjects are covered, including: What is First Aid for Mental Health? Identifying mental health conditions Providing advice and starting a conversation Stress Mental health conditions Drugs and alcohol First Aid for Mental Health action plan First Aid for Mental Health in the workplace Depression Anxiety Post-traumatic stress disorder Self-harm Suicide Eating disorders Personality disorders Bipolar disorder Psychosis Schizophrenia CERTIFICATION A Level 3 Award in Supervising First Aid for Mental Health will be issued to the learner, subject to successful assessment. This qualification is valid for three years from the date of achievement. It is strongly recommended that the learner attends annual refresher training. The learner must complete the entire course again to re-qualify for a further three years. Maximum of 16 people First Aid • Mental Health One of our standout offerings is our In-Person Workshops on First Aid for Mental Health. These Workshops are designed to help participants understand mental health better, recognise signs of mental health issues in others and learn how to provide initial help and guide a person towards appropriate professional help. Mental Health is just as important as physical health, yet it often gets overlooked in traditional First Aid Training Programmes. We aim to change this at APLUS Medical Services & Training by providing comprehensive Mental Health First Aid Training. Our interactive and engaging Workshops provide participants with practical skills they can use in real-life situations. They are led by experienced Mental Health Professionals passionate about raising awareness about mental health issues and empowering others with the knowledge and skills to make a difference.
A Health & Safety Executive Approved course that complies with First Aid Regulations 1981 and includes AED familiarisation. This Course is ideal for smaller work places for persons in a lower risk work environment. Who Should Attend? Any member of an organisation who would find themselves in charge, or who has been appointed to take charge of first aid during a first aid emergency in the absence of a qualified First Aider. Course Content • Health & Safety • AED Familiarisation • First Aid Kit • Resuscitation/CPR - Adult, Child, Baby • Recovery Position • Choking - Adult, Child, Baby • Burns & Scalds • Poisoning including Anaphylaxis • Epilepsy • Shock • Bleeding & Nose Bleeds • Asthma • Head Injuries • Breaks, Sprains & Strains • Specific Conditions (Heart Attack) Assessment / Certification Independent qualified assessors carry out the assessments. Each delegate that passes will receive a Certificate valid for Three years. Please note that training can take place upto 3 months in advance of the Certificate expiry date. The new Certificate will be dated from the expiry date of the old Certificate.