Conflict within a workplace can appear in many forms, from personality conflicts between employees to employee and supervisor issues. This course will equip you with the knowledge of conflict management strategies and the practical skills to take steps to help to resolve situations of conflict.
This course is designed to suit a broad range of Care Sector staff. This training ensures that learners are equipped with a sufficient knowledge of mental health disorders so that they are able to manage and provide a high standard of support to affected service users. Learners will also know how to identify the symptoms of different mental disorders, adding real value to any organisation to which they provide services to.
LPS was introduced in the Mental Capacity (Amendment) Act 2019 and is designed to simplify the process of authorising the care and treatment of a person who lacks capacity to consent to it, where it constitutes a deprivation of liberty. The LPS system introduces new structures, roles, and responsibilities for organisations so it is essential that staff and managers understand the implementation of LPS.
This one-day course will help you meet your regulatory requirements if your risk assessment indicates that first aid training covering emergency protocols only, is sufficient for your workplace.
The duty of care is a legal requirement and comes with the job role for any Care worker. It is part of the code of conduct for healthcare support workers and adult social care workers in England and applies as soon as someone receives treatment or care. Employees also have a duty of care to other workers.
This course is developed for staff and volunteers to raise awareness of drug and alcohol misuse issues and are adequately informed and enabled to work effectively with individuals with dependencies.
This course provides both underpinning knowledge of stoma care and practical techniques to deliver person centred support for someone who requires stoma care.
The course seeks to improve the wellbeing and experience of people with dementia and of the care staff working with them. It should improve your confidence in managing situations you find challenging.
The course covers primary and some secondary skills allowing the flexibility to add extra subjects where needed.
This is a specialist training course for senior managers or newly appointed safeguarding leads who are responsible for safeguarding adults from neglect and harm